We are accepting applications for a Collections Specialist role in the Wholesale Distribution industry. The role is located in Markham, Ontario and provides a contract employment opportunity. The selected candidate will be responsible for managing collections processes, ensuring timely recovery of debts, and maintaining accurate records of collections activities.
Responsibilities:
• Oversee the collections process with a focus on reducing the company's accounts receivable and minimizing debt exposure.
• Regularly communicate with accounts that are overdue and work towards resolving payment discrepancies and disputes professionally.
• Develop and implement strategies to improve the debt recovery rates.
• Collaborate with clients experiencing financial difficulties to negotiate payment arrangements.
• Maintain records of collections activities and client communications updated and accurate.
• Work with sales and customer service teams to address client concerns and ensure timely payments.
• Analyze aging reports to identify accounts that require escalated collections efforts.
• Regularly update management about collection activities and results.
• Perform any other duties assigned with regard to the collections process.
• Minimum of 5 years experience in a similar role, preferably within the Wholesale Distribution
• Proficient in Accounting Software Systems to manage financial data
• Experience with Accurint for efficient data processing
• Solid understanding of Accounts Receivable (AR) to manage incoming payments
• Ability to handle Answering Inbound Calls professionally and effectively
• Experience in Billing Functions, including issuing invoices and handling payments
• Knowledge of Claim Administration procedures to resolve disputes and claims
• Familiarity with Collection Processes to recover owed amounts
• Proficiency in using NetSuite for business management
• Strong skills in Microsoft Excel for data analysis and reporting