Deskside Support Lead - Finance - Contract - 32k<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Lead, mentor, and develop the deskside support team to achieve performance targets and maintain high service standards.</li><li>Provide hands-on assistance for complex or escalated technical issues, ensuring swift resolution.</li><li>Monitor and analyze support metrics and reports to identify trends, areas for improvement, and user satisfaction levels.</li><li>Act as a primary point of contact for escalated customer concerns and ensure satisfactory resolutions.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>At least 5 years in an IT support role with experience in leading a team.</li><li>Strong technical skills in hardware, software, and operating systems (e.g., Windows, macOS, etc.).</li><li>Excellent problem-solving and troubleshooting abilities.</li><li>Strong communication, leadership, and team management skills.</li><li>Knowledge of ITIL framework or similar IT service management practices is a plus.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS4wMzkxNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Sales Support Officer (up to 28k)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p><em>Our client is a sizable MNC Insurance company and is </em><em>urgently looking for a Sales Support Officer</em><em> as a long-term headcount, starting with a 1-year contract with a strong view for permanency / extendibility. </em></p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Handle new business applications, including verifying clients' documents required for new business issuance, payment details and overall processes</li><li>Work closely with frontline teammates on new businesses' communications and execution</li><li>Support on frontline team's administrative duties, including promotion material drafting</li><li>Compile and prepare performance reporting on a regular basis</li><li>Perform any ad hoc tasks as required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Tertiary education in any discipline</li><li>IIQE Paper 1,3 is a MUST; Proficiency in Excel (vlookup, pivot table) is a MUST</li><li>Candidates with prior insurance experience (Customer Services), or administrative experiences, are welcome</li><li>Good command of both spoken and written English and Chinese</li><li>Immediate available/ short notice period is preferred</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013151631</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJpYW4ud29uZy4xMjEyNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Receptionist (Financial Services)<p><strong>The Company</strong></p><p>Our client is a financial institution with a diversified portfolio. They are looking for a receptionist to join their expanding team.</p><p> </p><p><strong>The Role</strong></p><p>* Responsible for greeting guests, handling phone calls, and managing meeting room booking<br />* Receive, sort and distribute daily mail/deliveries, handling courier Providing comprehensive office administrative support, such as overseeing office supplies, coordinating name card printing, and maintaining office cleanliness<br />* Provide other clerical support and ad hoc duties as assigned<br />* Planning and coordinating office events, such as team-building activities, holiday parties, and client meetings</p><p><br /><strong>Your Profile</strong></p><p>* Diploma or above with 2 years relevant experience is preferred<br />* Good communication skills and ability to work independently, mature and detail-minded<br />* Presentable with pleasant personality and good telephone manner<br />* Proficiency in Microsoft Office and other PC applications<br />* Good command of both written and spoken English and Chinese (Cantonese and Mandarin)<br />* Immediate available will be an advantage</p><p><br /><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference no.: 67010-0013087653</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TWljaGFlbC5MZWUuMDQ2NzYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">SAP FICO Consultant (45k x 13 Months)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A well-known commercial firm in HK.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>SAP FICO Implementation and Support</strong></p><ul><li>Lead and participate in end-to-end SAP FICO module implementations for projects across the APAC region.</li><li>Provide ongoing system support, resolve tickets, and address configuration issues in areas such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost Center Accounting (CCA), and Profit Center Accounting (PCA).</li></ul><p><strong>Business Process Analysis</strong></p><ul><li>Collaborate with business stakeholders to analyze financial processes and recommend SAP solutions to optimize workflows.</li><li>Gather and document detailed business and functional requirements.</li></ul><p><strong>Regional Compliance</strong></p><ul><li>Customize SAP solutions to meet regional legal and regulatory requirements within the APAC region (e.g., tax laws, localization needs).</li></ul><p><strong>Testing and Documentation</strong></p><ul><li>Develop test scripts, conduct functional/unit testing, and support user acceptance testing (UAT).</li><li>Create comprehensive system documentation, including process flows, training materials, and change management protocols.</li></ul><p><strong>User Training and Support</strong></p><ul><li>Provide SAP FICO training for end users and support teams.</li><li>Troubleshoot and resolve user issues post-go-live, ensuring long-term user satisfaction.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Engage with cross-functional teams (e.g., Finance, IT, and Operations) to deliver seamless SAP FICO solutions.</li><li>Act as a liaison between the business users and technical teams to bridge communication gaps.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Stay updated on SAP FICO best practices and new features, proactively identifying opportunities to improve processes and efficiency for APAC operations.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Experience:</strong>Minimum of 5 years of relevant experience as an SAP FICO Consultant, with a strong focus on APAC region requirements.</li><li><strong>Technical Expertise:</strong>Proficient in SAP FICO configuration, including GL, AP, AR, Asset Accounting (AA), Cost Center Accounting, and Profitability Analysis.</li><li><strong>Industry Experience:</strong>Prior exposure to industries relevant to APAC, such as manufacturing, retail, or finance, is a strong plus.</li><li><strong>Regional Knowledge:</strong>Familiarity with localization requirements for APAC countries (e.g., tax regulations, exchange rates, and reporting compliance).</li><li><strong>Education:</strong>Bachelor's degree in Finance, Accounting, Computer Science, or equivalent work experience.</li><li><strong>Certifications:</strong>SAP FICO certification is preferred but not mandatory.</li><li><strong>Soft Skills:</strong>Strong interpersonal and communication skills, with the ability to work effectively in multicultural settings.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013150719</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMTU5NDMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">Personal Assistant (Financial Services)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading investment group in Hong Kong, and they are currently looking for a Personal Assistant to support the senior management.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide full range of professional and high quality administrative and secretarial support on personal and family affairs for senior management and the family</li><li>Manage executives' calendars, including scheduling and coordinating appointments, meetings, and events</li><li>Handle itineraries, flight and hotel arrangements, visas and forex processing for the team</li><li>Coordinate and administer the logistics associated with the board meetings</li><li>Provide assistance on presentation materials preparation</li><li>Track business expenses and prepare expense reports</li><li>Assist in office administration duties</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree holder</li><li>Minimum 5 years of experience in secretarial and/or administrative experience</li><li>Proficient in all aspects of Microsoft Office (especially Excel, PowerPoint and Outlook)</li><li>Detail-minded and works with a high degree of accuracy</li><li>Effective communication skills are key (written and verbal)</li><li>Fluent in spoken and written English, Cantonese and Mandarin</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference No. 67010-0013106637</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TWljaGFlbC5MZWUuODQ4NjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">International investment bank - Team Secretary (40-50K)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a prestigious international investment bank with a long-standing history and a global presence spanning approximately 30 offices. They are seeking a highly motivated and independent professional to provide crucial support to the investment team, managing extensive travel arrangements and a demanding meeting schedule.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Administrative & Organizational Support</p><ul><li>Ensure seamless organization of business operations by collaborating with team members.</li><li>Manage calendars efficiently, scheduling and coordinating meetings, lunches, and other engagements while ensuring timely responses and preparation of necessary materials.</li><li>Identify potential scheduling conflicts or high-pressure periods and adjust calendars accordingly to optimize time management.</li><li>Provide ad-hoc administrative support to various teams and assist with Executive Assistant (EA) coverage as needed.</li></ul><p> </p><p>Communication & Correspondence</p><ul><li>Monitor and manage inbound and outbound emails daily, ensuring timely responses and efficient communication.</li><li>Handle email and telephone communications, sorting and prioritizing based on urgency and importance.</li><li>Demonstrate confidence in seeking clarification when instructions or briefs are unclear.</li></ul><p> </p><p>Confidentiality & Professionalism</p><ul><li>Handle sensitive and confidential matters with the highest level of professionalism, discretion, and confidentiality.</li><li>Financial & Database Management</li><li>Process and submit expense claims promptly.</li><li>Maintain and update departmental databases, including Salesforce.</li></ul><p> </p><p>Presentation & Event Coordination</p><ul><li>Prepare and professionally bind investor presentations.</li><li>Assist with office management tasks alongside other EAs when required.</li><li>Support the planning and coordination of external events in collaboration with other teams and EAs.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>University Degree holder or above</li><li>About 10 years of experiences as an executive assistant or other relevant administrative support experiences</li><li>Knowledge of accounting/investment is an advantage</li><li>Fluent in both written and spoken Chinese and English</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><br /> </p><p><em>Reference No. 67010-0013175910</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93Ljc2NTIxLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Insurance IT Security Analyst<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />One of our cleint, a leading insurance company is seeking a proactive and detailed-oriented Security Analyst to join our team. In this role, the candidate will provide necessary support to Security team on delivery of Security projects (e.g. Secure-by-design, Data leakage protection, Privileged account protection) and tasks assigned by the manager. The role is required to collaborate with vendor consultants, IT department, and development teams. Assisting in various security-related duties to enhance our organization's security posture.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>*Security Support: Assist in the planning, execution, and monitoring of security tasks, ensuring alignment with security objectives and compliance standards</li><li>Program Delivery: Support the implementation and ongoing management of the Security program, ensuring that all security measures are integrated into security processes.</li><li>Collaboration: Work effectively with consultants, IT, and development teams to facilitate communication and collaboration on security initiatives and project deliverables.</li><li>Documentation: Maintain accurate documentation of project progress, security policies, and procedures, ensuring that all materials are up-to-date and accessible.</li><li>Risk Assessment: Assist in identifying potential security risks and vulnerabilities within the project scope, collaborating with relevant teams to develop mitigation strategies.</li><li>Training and Awareness: Contribute to the development and delivery of security training and awareness programs for project stakeholders to promote a culture of security.</li><li>Reporting: Prepare regular reports on project and assignments, security metrics, and compliance with security policies to share with management and relevant stakeholders.</li><li>Continuous Improvement: Stay updated on industry best practices and emerging trends in security, contributing ideas for improving security processes and project outcomes.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>At least 7 years of IT security experience with financial institution working background</li><li>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.</li><li>Proven experience in project support, preferably within a security or IT environment.</li><li>Familiarity with security frameworks, compliance standards, and best practices.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.</li><li>Detail-oriented with strong organizational skills and the ability to manage multiple tasks.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1LjUyODgzLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">IT Security Specialist - IAM System - 55k - Contract<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>Roles</strong></span></p><ul><li>Administer, support and trouble shoot IAM Systems.</li><li>Develop, maintain and fine-tune system operating procedures, including back-up & disaster recovery, vulnerability, update & patch management, system maintenance & monitoring and audit.</li><li>Safeguard information system assets by preventing, detecting and resolving security related incidents. Perform vulnerability assessment and penetration test, interpret findings and turn them into recommendations.</li><li>Act as the IAM domain expert to take part in solution implementation, such as architecture design, solution research, technical requirement documentation, technical testing, user training, maintenance and support.</li><li>Support and track the implementation of identity security solutions to enhance the corporate identity security posture.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Requirements </strong></span></p><ul><li>Security certifications such as CISSP / CISP / CISA are preferred.</li><li>University degree in computer science, engineering or related fields.</li><li>At least 4+ years of experience in cybersecurity consulting, operations, solution implementations, or related technology projects. Candidates with more experience will be considered as senior specialist / manager.</li><li>Proven experience in implementing IAM solutions, including but not limited to IAM, IGA, IdP, UEBA.</li><li>Extensive knowledge of computer systems, including operating systems, databases, network, infrastructure, and cloud computing. Analytical thinker with the ability to understand, visualize, analyse, and resolve difficult issues.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby4yMzkzOS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Int'l. Law Firm- Executive Assistant to Partner(Up to 50K)<p><strong>The Company</strong></p><p>Our client is a prominent international law firm with nearly 200 years of history. With over 1,000 professionals, including more than 200 partners, the firm operates across approximately 10 global offices. Known for its client-centric approach, it specializes in various practice areas such as private wealth, corporate law, and dispute resolution. The firm excels in providing pragmatic legal solutions, leveraging deep local insights and a robust international network to meet the diverse needs of its clients.</p><p> </p><p><strong>The Role</strong></p><p>1) Administrative Responsibilities</p><p>Diary Management: <br />* Proactively manage and control fee earners' diaries, utilizing discretion and business knowledge to prioritize commitments.<br />* Arrange appointments, conferences, and meetings across various time zones and offices using diverse IT processes (video conferencing, teleconferencing, client office software).<br />File Management: <br />* Develop and maintain a robust file management system for electronic and hard copy correspondence, ensuring adherence to naming conventions.<br />* Conduct regular file reviews and close finished matters when appropriate.<br />Meeting Preparation<br />* Prepare for meetings by organizing pre-reading documentation, coordinating meeting actions, and ensuring proper follow-up communications.<br />Travel Coordination<br />* Arrange extensive travel logistics including liaising with travel companies, booking travel and accommodation, arranging visas, preparing itineraries, and ensuring compliance with the firm's Travel Policy.<br />General Administrative Tasks<br />* Coordinate photocopying, printing, scanning, organizing post, and courier services.<br />* Ensure partner Performance Development and Review (PDPR) records are up to date.</p><p>2) Client Relationship Management<br />Relationship Building<br />* Build strong relationships with internal and external clients and their teams.<br />Marketing Support<br />* Assist lawyers in marketing activities by researching client information and participating in the preparation of pitches and presentations.<br />Business Development Assistance<br />* Support the internal business development team by managing event secretary roles, e-alert processes, legal directory administration, and delegating tasks effectively.<br />Client Relationship Management System<br />* Proactively maintain and update the client relationship management system to ensure timely follow-ups.<br />Team Collaboration<br />* Attend team meetings to contribute ideas and detail action points as necessary.</p><p>3) Financial Responsibilities<br />Onboarding Processes<br />* Ensure accurate completion of new client/matter onboarding processes while adhering to risk and compliance requirements.<br />Matter Review<br />* Produce and review weekly Intapp new matter reports to clear matters for billing.<br />Compliance Documentation<br />* Coordinate the production of accurate compliance documents such as engagement letters and collection proformas.<br />WIP Management<br />* Actively participate in WIP (Work In Progress) and credit control meetings; produce WIP reports identifying matters for billing, write-offs, debtors, and client credits.<br />Billing Processes<br />* Manage partners' billing processes including agreeing on billing dates, gathering disbursements, initiating prebills, completing billing checklists, and submitting prebills for approval.<br />Invoice Management<br />* Prepare covering emails/letters for invoices ensuring timely dispatch and upload into delivered bills.<br />Financial Queries<br />* Use Aderant to assist fee earners with financial queries and produce reports as needed.</p><p>4) Communication<br />Gatekeeping<br />* Act as a gatekeeper for fee earners by managing messages effectively.<br />Email & Post Management<br />* Use initiative to screen incoming emails and post during fee earners' absence while developing systems for efficiency.<br />Document Drafting<br />* Draft high-quality correspondence including engagement letters, documents, agendas, presentations, and spreadsheets on behalf of fee earners.</p><p>5) Document & File Management<br />Document Production Delegation<br />* Delegate document production and dictation transcription to appropriate resources while checking returned work as needed.<br />iManage Compliance<br />* Actively file documents within iManage in accordance with naming conventions; manage original documents in the Records Management system prior to off-site storage.</p><p>6) Additional Responsibilities<br />Proactive Support<br />* Engage more extensively with fee earners to enhance their efficiency by identifying areas of responsibility for ownership.<br />Process Improvement<br />* Drive processes through delivery via appropriate workflows; identify areas for continuous improvement and implement solutions.<br />Mentorship & Knowledge Sharing<br />* Mentor junior team members; facilitate knowledge sharing within the peer group and wider team.<br />Stakeholder Support<br />* Provide support to additional stakeholders as required while maintaining strong knowledge of practice areas, key matters, business issues, and current topics.</p><p> </p><p><strong>Your Profile</strong></p><p>* Degree holder <br />* 7-10 years of relevant experience <br />* Previous experience working in SOEs and native Mandarin proficiency are advantageous<br />* Commercial and financial acumen<br />* A thorough understanding of working in a professional, service driven environment and stakeholder/client/business confidentiality<br />* Confident and professional manner with the ability to build strong relationship with fee earners and clients<br />* Fully comfortable working in English and Chinese, both written and spoken</p><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference no.: 67010-0013158858</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjQzMjc5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Business Analyst from Financial services Domain<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Global Bank in HK<br /><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Gathering and analyzing data to identify business problems and opportunities for improvement.</li><li>Developing and documenting business requirements, process workflows, and user stories.</li><li>Collaborating with stakeholders to prioritize business needs and define project scope.</li><li>Creating and presenting reports and presentations to communicate findings and recommendations to stakeholders.</li><li>Developing and executing test plans to ensure that solutions meet business requirements.</li><li>Providing training and support to end users to ensure successful adoption of new processes and systems.</li><li>Monitoring and measuring the success of implemented solutions, and making recommendations for further improvements.</li><li>Ensuring compliance with organizational policies and regulatory requirements.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>5+ years with business requirements analysis and documentation</li><li>3+ years to conceive and write UAT test plans</li><li>3+ years with IT related disciplines and project delivery</li><li>Familiar with User story creation and Agile methodology</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi40NTk0MS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Pension Project Manager with Financial Services Experience<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Leading Asset Management and Insurance firm</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span><br />We are seeking experienced Project Managers with a strong background in either Asset Management or Pension domains to support the ramp-up of multiple projects.</p><p>The ideal candidates will have end-to-end project management skills, including budget management, minute-taking, project planning, risk management, and issue escalation.</p><p>This role is crucial for ensuring the successful delivery of projects. Develop and manage project plans, ensuring timely and budgeted delivery.</p><ul><li>Oversee budgets, manage financial reports, and update stakeholders.</li><li>Identify, assess, and mitigate risks; escalate issues promptly.</li><li>Communicate project updates and foster strong stakeholder relationships.</li><li>Apply domain knowledge to inform project decisions and stay updated on industry trends.</li><li>Lead cross-functional teams to achieve project objectives and motivate team members.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Experience: A minimum of 4+ years in project management</li><li>Domain Knowledge: Proven experience in either Asset Management or Pension domains is a must.</li><li>Communication Skills: Exceptional verbal and written communication skills, able to convey complex concepts to non-technical stakeholders.</li><li>Problem-Solving Skills: Proven ability to think critically and creatively in a fast-paced environment.</li><li>Project and People Management: Strong skills in leading teams and managing project dynamics.</li><li>Versatile Leadership: Ability to function as both a project leader and an individual contributor.</li><li>Effective Communication: Capable of communicating simply and effectively across all organizational levels and with external vendors.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today (Application deadline: 10 March, 2025 )</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2xhdWRpYS5DaGV1bmcuMDkzOTEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">Senior Customer Services Officer<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is a newly established global financial institution and looking for an organized candidate to ensure the provision of accounting operations to relevant clients.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span><br />As a Senior Customer Service Officer (CSO), your main role is to assist members and employers by phone and email regarding pension inquiries. Your goal is to provide excellent customer service by giving accurate and timely responses that meet or surpass their expectations, all while upholding Link standards.</p><p>* Delivering an outstanding member experience though excellent customer service on inbound and outbound calls <br />* To provision efficient and effective query resolution by anticipating member needs and taking ownership for first call resolution<br />* Investigation and ownership of complex member queries <br />* Demonstrating subject matter expertise on pension schemes/processes/procedure<br />* Achievement of all Key Performance Indicators (KPIs)<br />* Demonstrating adaptability and teamwork to alter shifts to meet operational demands (when required)<br />* Positive participation in the team and team meetings to discuss and share ideas and celebrate achievement of team goals<br />* Working with your leaders to improve your personal capability, and increase skills via delegated responsibilities/projects<br />* Supporting your leaders and colleagues in delivering results, and working closely with your immediate team within the Contact Centre of company<br />* Demonstrating willingness to increase your pension knowledge, including additional funds and administration functions<br />* Demonstrating drive and motivation by keeping abreast of current industry related information and changes<br />* Displaying a proactive approach to independent learning<br />* Actively contributing towards continuous process improvement<br />* Adhering to all legislative requirements required for the role<br />* Complying with Company Privacy policy and procedures</p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span><br />* A minimum of 3 years' working experience in customer service industry, call centre experience would be an advantage<br />* Higher diploma or above in any disciplines<br />* Strong customer service skills with a member experience focus<br />* Excellent understanding of relevant pension legislation and industry knowledge would be an advantage<br />* Excellent written and verbal communication skills in English, Cantonese and Mandarin, and a pleasant phone manner<br />* Strong ability to understand clients' needs and demands, and interrupt them into actions, being a proactive listener to all clients<br />* Established history of consistently delivering results and achieving set targets<br />* Proven track record of reliability and punctuality in a structured environment<br />* Proven investigation and problem solving abilities with delivering superb client experience<br />* Demonstrated ability to display empathy and resilience when handling difficult or sensitive calls <br />* Ability to work under pressure and maintain set target levels<br />* Openness to feedback and willingness to develop professionally<br />* Prioritisation and time management skills to meet tight deadlines<br />* Previous experience in working in a collaborative and professional team environment, with demonstration in leading junior staff in sharing experience<br />* Proficiency computer literacy and keyboard skills (MS Office suite), and excellent attention to detail and accuracy<br />* Ability to work across digital media platforms and provide front line technical support<br />* A desire to work in, and develop a career within the pension industry</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yLkNoYW5nLjk2NTkxLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Senior Customer Services Officer<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is a newly established global financial institution and looking for an organized candidate to ensure the provision of accounting operations to relevant clients.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span><br />The key purpose of the role will be meeting or exceeding their expectations for Customer Service with accurate, appropriate and timely responses, while maintaining company standards.<br />* Delivering an outstanding member experience though excellent customer service on inbound and outbound calls <br />* To provision efficient and effective query resolution by anticipating member needs and taking ownership for first call resolution<br />* Investigation and ownership of complex member queries <br />* Demonstrating subject matter expertise on pension schemes/processes/procedure<br />* Achievement of all Key Performance Indicators (KPIs)<br />* Demonstrating adaptability and teamwork to alter shifts to meet operational demands (when required)<br />* Positive participation in the team and team meetings to discuss and share ideas and celebrate achievement of team goals<br />* Working with your leaders to improve your personal capability, and increase skills via delegated responsibilities/projects<br />* Supporting your leaders and colleagues in delivering results, and working closely with your immediate team within the Contact Centre and the broader Link Group<br />* Demonstrating willingness to increase your pension knowledge, including additional funds and administration functions<br />* Demonstrating drive and motivation by keeping abreast of current industry related information and changes<br />* Displaying a proactive approach to independent learning<br />* Actively contributing towards continuous process improvement<br />* Adhering to all legislative requirements required for the role<br />* Complying with Company Privacy policy and procedures</p><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span><br />* A minimum of 3 years' working experience in customer service industry, call centre experience would be an advantage<br />* Higher diploma or above in any disciplines<br />* Strong customer service skills with a member experience focus<br />* Excellent understanding of relevant pension legislation and industry knowledge would be an advantage<br />* Excellent written and verbal communication skills in English, Cantonese and Mandarin, and a pleasant phone manner<br />* Strong ability to understand clients' needs and demands, and interrupt them into actions, being a proactive listener to all clients<br />* Established history of consistently delivering results and achieving set targets<br />* Proven track record of reliability and punctuality in a structured environment<br />* Proven investigation and problem solving abilities with delivering superb client experience<br />* Demonstrated ability to display empathy and resilience when handling difficult or sensitive calls <br />* Ability to work under pressure and maintain set target levels<br />* Openness to feedback and willingness to develop professionally<br />* Prioritisation and time management skills to meet tight deadlines<br />* Previous experience in working in a collaborative and professional team environment, with demonstration in leading junior staff in sharing experience<br />* Proficiency computer literacy and keyboard skills (MS Office suite), and excellent attention to detail and accuracy<br />* Ability to work across digital media platforms and provide front line technical support<br />* A desire to work in, and develop a career within the pension industry</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yLkNoYW5nLjgxNDI2LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Treasury Analyst up to 47k<p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>My client (a well established life insurance) is looking for a Treasury Analyst. They are looking for a candidate with FS or insurance background.</p><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Monitor and manage daily cash positioning, ensuring adequate liquidity for operational needs.</li><li>Assist in cash forecasting and liquidity management to optimize working capital.</li><li>Support investment activities, including reporting and compliance with internal policies and regulatory requirements.</li><li>Analyze bank fees, optimize banking relationships, and support treasury system enhancements. Assist in the management of financial risks, including interest rate and foreign exchange exposures.</li><li>Prepare reports on cash flow, treasury operations, and investment performance for senior management.</li><li>Collaborate with internal teams such as finance, accounting, and risk management to support treasury initiatives.</li><li>Ensure compliance with regulatory and corporate treasury policies.</li></ul><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Degree in Accounting, Finance, Business Administration or related disciplines, ideally coupled with Account Qualification.</li><li>4+ years of experience in Accounting and Treasury </li><li>Good command in Chinese and English</li></ul><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013194394</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi40NDUyNy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Compliance Manager<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client, a leading hedge fund manager, is currently seeking a Compliance Manager to enhance and support their Legal and Compliance functions. This role offers an excellent opportunity to work in a dynamic and fast-paced environment, ensuring the firm's adherence to regulatory requirements and industry best practices.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Assist the Legal and Compliance teams with their operations and initiatives.</li><li>Manage, refine, and strengthen the firm's global compliance monitoring and surveillance frameworks to uphold adherence to relevant regulations.</li><li>Track and support the implementation of regulatory updates across multiple jurisdictions, including HK SFC, US SEC, Japan FSA, and the Cayman Islands Monetary Authority.</li><li>Oversee the firm's compliance policies and procedures by maintaining documentation, conducting internal audits, and performing compliance gap analyses.</li><li>Prepare and submit regulatory filings, reports, and notifications to authorities such as HK SFC, US SEC, and other applicable entities.</li><li>Keep records and conduct surveillance of the firm's trading and business activities, covering areas such as:</li><li>Support the development and organization of compliance training materials, assist in conducting training sessions, and help compile legal research across different jurisdictions.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Law, Finance, or Business Administration from an accredited university (Law degree preferred).</li><li>Proficiency in both spoken and written English is essential; Japanese language skills (written and verbal) are an advantage.</li><li>At least two years of relevant experience in legal and/or compliance roles within a regulated financial institution or securities regulatory agency (e.g., HK SFC).</li><li>Prior experience in hedge funds or alternative investment firms is strongly preferred, along with familiarity with securities products.</li><li>Seeking a proactive and mature candidate with strong analytical abilities, excellent communication skills, and the capacity to handle multiple tasks independently in a fast-paced environment.</li><li>Highly detail-oriented with a strong focus on accuracy.</li><li>Must be capable of professionally engaging with regulators and industry peers, including representing the firm at industry events.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013179811</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWRhLkNoZXVuZy44MTkwMi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Finance Manager (MNC)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a renowned market leader in the sector with global presence. They are now looking for an Accounting Manager in HK team to support full set accounting functions.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Oversee full set of accounts including AR, AR, GL and month end closing with the support of overseas SSC</li><li>Handle regular financial and management reporting, and analysis</li><li>Work with the FP&A team to prepare regular budgets and forecasts</li><li>Liaise with external auditors for statutory audit</li><li>Drive continuous process reengineering and improvement on the finance processes</li><li>Support on any finance transformation initiatives, like system/ERP/BI etc</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, or related disciplines</li><li>Qualified Accountant with hands-on full scope financial accounting experience gained in sizable companies</li><li>Experience in working with SSC/COE would be an added advantage</li><li>SAP experience is a plus</li><li>Fluent in English, Mandarin and Cantonese</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013177904</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyY28udGFtLjkyMzIxLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Reputable hedge fund - Trade Operations<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a HK-based fund house that has been performing well. They are looking to hire a driven and responsible professional to join the team to support the daily operations along with other teammates. </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Support trade support functions encompassing trade execution, settlement, booking, reconciliation, confirmation, and seamless communication with counterparties across diverse financial instruments including Cash Equity, Equity Swaps, FX, Futures & Options, Fixed Incomes (Bonds/Repos/CDS), Rates, and other intricate OTC/Exotic products.</li><li>Pioneered the meticulous processing of transactions in the realm of various financial products, ensuring the delivery of daily reports with unparalleled quality and punctuality.</li><li>Orchestrated Stock Loan processing and reconciliation procedures with meticulous attention to detail.</li><li>Managed Cash Transfer operations and Margin Payment activities with precision and expertise.</li><li>Oversaw the daily processing of corporate actions, orchestrating the entire lifecycle from announcement to payment with finesse.</li><li>Proactively identified and escalated workflow issues and operational control gaps, ensuring swift resolution.</li><li>Championed the automation, optimization, and streamlining of work processes to enhance operational efficiency.</li><li>Crafted and updated Operations manuals and procedures to uphold operational excellence and adherence to industry best practices.</li><li>Led various projects and adeptly handled ad-hoc tasks as necessitated by dynamic operational requirements.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Holder of a university degree in Business, Economics, Finance, Data Analytics, Technology, etc.</li><li>3-8 years of relevant experience</li><li>Good knowledge of trading.</li><li>Proficiency in Python is an advantage</li><li>Detail oriented, driven, independent, good problem solving</li><li>Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management<br /> </li></ul><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013136732</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93Ljg1MzQ2LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Cloud Engineer (Manager) - Insurance - 50k - Contract<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Responsible for the development, configuration, and support of Azure Cloud platforms.</li><li>Perform solution design, implementation, maintenance, and support of Azure Cloud environments.</li><li>Migrate on-premises applications to Azure Cloud platforms.</li><li>Collaborate with the application team to ensure security, reliability, and scalability of cloud-based systems.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>At least 5 years of experience in Azure Cloud management.</li><li>Experience in Cloud architecture design.</li><li>Experience in the Financial Services sector is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Bachelor's degree in IT-related disciplines with relevant Azure accreditations and certificates.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS4xMjUwMy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Operations Manager (Hospitality industry, MNC)<p><strong>The Company</strong><br />Our client is a leading service provider of loyalty programs and is looking for an Operations Manager to lead a team of staff to provide client event support.</p><p> </p><p><strong>The Role</strong></p><p>* Manage a team responsible for production, fulfillment, mailing services, and event RSVPs, ensuring timely delivery and quality control<br />* Oversee the mailing schedule, stock control, and resource allocation for efficient operations<br />* Lead the Marketing Support team to enhance offline systems and prepare project quotations for clients<br />* Participate in RFPs and collaborate on budget preparation<br />* Drive process improvements to enhance quality and reduce costs while meeting client SLAs and KPIs<br />* Serve as the primary contact for operational inquiries, ensuring satisfactory quarterly reviews</p><p> </p><p><strong>Your Profile</strong></p><p>* Bachelor's degree in business administration or related disciplines<br />* With at least 5-8 years' operations or event management experience in sizable organisation <br />* Good time management, project management and negotiation skills<br />* Good communication skills with excellent command of written and spoken English and Chinese</p><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference no.: 67010-0013167408</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/R2lnaS5MZXVuZy4zMzM2My4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Expanding hedge fund - Personal Assistant (up to 40K)<p><strong>The Company</strong></p><p>Our client is a Hong Kong-based fund house led by an industry veteran with extensive experience in managing prominent investment firms.</p><p> </p><p><strong>The Role</strong></p><p>* Administrative and Secretarial Support: Provide comprehensive support to a senior executive, including:<br />o Personal and Household Management: Oversee personal and family household matters.<br />o Travel and Scheduling: Arrange travel, coordinate meetings, and manage calendars.<br />o Household Staff Management: Hire, manage, and coordinate with household staff.<br />o Business Correspondence: Handle business communications.<br />o Research and Projects: Conduct research for family projects.<br />o Ad-Hoc Tasks: Perform other duties as assigned.<br />* Office Administration:<br />o Record Keeping: Maintain files and records.<br />o Office Environment: Ensure upkeep and maintenance of the office space.<br />o Supply Management: Manage office supplies.<br />o Visitor Reception: Greet visitors and guests.</p><p> </p><p><strong>Your Profile</strong></p><p>* Education: A University Degree holder is required.<br />* Experience: Minimum 3 years of relevant experience as an assistant handling both personal and business matters for senior executives, preferably for business owners. Project Management experience, including renovation projects, is preferred.<br />* Technical Skills: Proficient in MS Office tools (Word, Excel, Outlook, PowerPoint).<br />* Language Skills: Excellent command of English and Mandarin; Cantonese is a plus.<br />* Personal Qualities:<br />o Proactive and mature with strong organizational and time management skills.<br />o Strong sense of ownership and responsibility.<br />o Ability to work well under pressure.<br />o Creative problem solver with strong multi-tasking and prioritization skills.<br />o High professional standard of integrity and confidentiality.</p><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><strong><em>Reference no.: 67010-0013176864</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93Ljc3MjY1LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Agency Administration Senior Officer/ Officer - up to 35k<p><strong>The Company</strong><br />My client (a well established life insurance) is looking for Two Senior Officer/ Officer. Both of them are new headcount. They are looking for someone with insurance sales support or administrative experiences.</p><p> </p><p><strong>The Role</strong><br />* Conduct due diligence during the onboarding process of new agent applicants. <br />* Assist in the development and maintenance of operational protocols for agents' contracting and licensing. <br />* Contribute to projects within the Contracting & Benefits team. <br />* Supervise and guide the operations staff in their daily tasks. <br />* Prepare regular or special reports for management as needed to monitor the achievement of strategic objectives. <br />* Address general correspondence and respond to inquiries from agents.</p><p> </p><p><strong>Your Profile</strong><br />* At least 2-3 years' sales support or administration experience in life insurance industry<br />* Independent with high flexibility<br />* Able to work independently and under pressure<br />* Strong communication, presentation and interpersonal skills<br />* Good command of both written and spoken English and Chinese<br />* PC literate in Word, Excel, PowerPoint and Chinese word-processing</p><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><br /><em>Reference Number: 67010-0013189503</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi43NTE3Ny4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">US Bank - Custody / Transfer Agency CS Director (1.2-1.5 mil)<p><strong>The Company</strong></p><p>We are seeking a highly motivated and experienced Team Lead to manage the day-to-day operations of our Shareholder Services team, focusing on transfer agency and custody functions. This role is critical in ensuring the efficient and accurate processing of shareholder transactions and the safekeeping of assets. The ideal candidate will possess strong leadership skills, a deep understanding of transfer agency and custody operations, and a proven ability to drive team performance.</p><p> </p><p><strong>The Role</strong><br />* Relationship Management: Manage internal and external relationships, including maintenance, SLAs, and service reviews<br />* Stakeholder Engagement: Cultivate strong relationships with internal stakeholders.<br />* Cross-Functional Collaboration: Collaborate with various teams to transform insights into valuable solutions.<br />* Industry Awareness: Stay informed about industry trends, capabilities, and provide operational solutions.<br />* Escalation Handling: Act as a primary point of contact for escalations and issue resolution.<br />* Issue Resolution: Ensure prompt resolution of issues and proper documentation of tasks.<br />* Oversight Management: Provide team oversight to uphold deliverables according to SLAs and internal specifications.<br />* Efficient Tool Utilization: Utilize systems and tools effectively for operational efficiency.<br />* Flexibility: Flexibility to work overtime and during Hong Kong bank holidays as needed.<br />* Team Leadership: Manage day-to-day operations of the Shareholder Services team, offering mentoring and support.<br />* Performance Evaluation: Conduct performance appraisals and provide regular feedback to team members.<br />* Performance Monitoring: Monitor team performance against set standards and report on results.<br />* Policy Enforcement: Enforce adherence to policies, procedures, and evidence of compliance.<br />* Training and Recruitment: Participate in the recruitment process and provide training to ensure staff readiness.<br />* Resource Management: Manage resources efficiently to meet daily and future business needs.<br />* Global Collaboration: Collaborate with global stakeholders to resolve issues and maintain high standards</p><p> </p><p><strong>Your Profile</strong></p><p>* Education & Experience: Bachelor's degree or equivalent work experience in Administration.<br />* Experience: At least 15 years of experience in transfer agency and custody operations.<br />* Skills: Strong time management, people management, and problem-solving abilities.<br />* Communication: Excellent written and verbal skills in English and Chinese.<br />* Independence: Ability to work remotely and independently</p><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference no.: 67010-0013129570</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93Ljg1NTM3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">Java Developer (Electronic Trading)<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Investment Bank</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Drive the design, development, and support of a state-of-the-art electronic execution platform.</li><li>Develop robust solutions for trading platform monitoring, trade reconciliation, and application recovery.</li><li>Collaborate with traders, quantitative researchers, and clients on innovative product development.</li><li>Enhance and maintain testing frameworks, development tools, and environments to maximize efficiency and reliability.</li><li>Design and implement comprehensive test cases for trading functions to ensure seamless integration.</li><li>Actively contribute to Agile practices and support Continuous Integration (CI) initiatives for rapid development and deployment cycles.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>A minimum of 7 years of experience in software engineering, with strong expertise in Java.</li><li>Proven experience in building automated trading systems and a deep understanding of financial markets.</li><li>Strong proficiency in algorithm development, specifically tailored to trading platforms and low-latency applications.</li><li>Solid grasp of automated testing techniques and industry best practices for QA.</li><li>Familiarity with Agile methodologies and Continuous Integration workflows.</li><li>Ability to manage multiple priorities effectively, set goals, and meet strict deadlines.</li><li>Outstanding communication skills, with a demonstrated ability to explain complex concepts to diverse, multicultural teams.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013168209</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMjY3NDMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">Vice President- IBD Compliance<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a leading financial institution committed to maintaining the highest standards of regulatory compliance and ethical business practices. We are looking for an experienced <strong>Senior IBD Compliance Officer</strong> to join our Compliance team and support our Investment Banking Division (IBD).</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Provide strategic compliance guidance</strong> to investment bankers and senior management on regulatory requirements, policies, and best practices.</li><li><strong>Ensure adherence</strong> to global and regional regulatory frameworks, including SEC, FINRA, FCA, MiFID II, and other relevant financial regulations.</li><li><strong>Develop, implement, and enhance compliance policies and procedures</strong> to mitigate regulatory and reputational risks.</li><li><strong>Conduct compliance risk assessments</strong> and proactively identify areas for improvement.</li><li><strong>Review and approve client communications, deal-related materials, and marketing documents</strong> to ensure compliance with regulatory standards.</li><li><strong>Oversee conflicts of interest management</strong>, including information barriers, insider trading prevention, and restricted lists.</li><li><strong>Lead compliance training programs</strong> for investment bankers and relevant stakeholders on key regulatory topics.</li><li><strong>Monitor and conduct surveillance</strong> of IBD activities, identifying and escalating potential compliance breaches.</li><li><strong>Support regulatory inquiries, audits, and examinations</strong>, ensuring timely and accurate responses.</li><li><strong>Collaborate with legal, risk management, and other compliance teams</strong> to maintain a robust compliance framework.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Bachelor's degree in Finance, Law, Business, or a related field</strong>; an advanced degree or relevant certifications (e.g., CAMS, CFA, JD, or FINRA licenses) is a plus.</li><li><strong>10+ years of compliance experience</strong> within investment banking, capital markets, or a regulatory agency.</li><li><strong>Strong knowledge of investment banking regulations</strong>, including SEC, FINRA, FCA, MiFID II, and other global regulatory frameworks.</li><li><strong>Proven experience in advising senior stakeholders</strong> and handling complex compliance matters.</li><li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to assess regulatory risks and provide practical solutions.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013177993</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWRhLkNoZXVuZy4xNzk1OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">Business Analyst (Insurance) - Contract - 32k<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>Job Responsibilities:</strong></span></p><ul><li>Perform requirement analysis, prepare functional specification and support business testing;</li><li>Execute/manage testing including creating test plan, conduct testing and communicate with business users during UAT.</li><li>Manage change requests and track the progress of bug fixing for designated applications with development teams and vendors.</li><li>Provide roll-out and post-implementation support;</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Job Requirements:</strong></span></p><ul><li>At least 2 years of experience in business analysis</li><li>Experience in the insurance sector is highly prefered</li><li>Prefer to have digital project experience</li><li>Excellent command of spoken and written Chinese and English. Conversational level of Putonghua is required.</li><li>Knowledge of Agile ways of working and agile tooling such as JIRA is preferred.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS45MTAxNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">