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We are offering a fully onsite, long-term contract employment opportunity for a Collections Specialist based in Mississauga, Ontario. This role operates independently and plays a vital role in maintaining the financial health of the organization. The ideal candidate will have strong accounts receivable experience, including collections, cash application, and reporting, while also building relationships with clients to ensure timely payments.

Responsibilities

Manage a portfolio of clients, fostering relationships and ensuring prompt payment.
Monitor and update A/R aging reports, identifying and addressing overdue accounts.
Process cash applications, accurately allocating payments received from clients.
Perform soft collection efforts, sending reminders and working collaboratively with customers to resolve outstanding balances.
Ensure billing accuracy, meticulously reviewing and updating up to 500 invoices per month.
Generate and present reports on collection activities, payment trends, and outstanding balances.
Handle inbound customer inquiries, providing clear, professional support regarding billing and payment issues.
Utilize QuickBooks Online and Microsoft Excel to maintain accurate records and support reporting needs.

Minimum of 2 years of experience in a Collections Specialist role or similar position
Proficient in Accounts Receivable (AR)
Skilled in handling and answering inbound calls professionally
Experience in executing billing functions effectively
Knowledge of collection processes and techniques
Ability to manage cash applications efficiently
Proficiency in using QuickBooks Online
Strong skills in Microsoft Excel
Experience in commercial collections
Familiarity with consumer collections

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. © 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

15 results for Applications Support Specialist

Collections Specialist We are offering a fully onsite, long-term contract employment opportunity for a Collections Specialist based in Mississauga, Ontario. This role operates independently and plays a vital role in maintaining the financial health of the organization. The ideal candidate will have strong accounts receivable experience, including collections, cash application, and reporting, while also building relationships with clients to ensure timely payments. Responsibilities<ul><li>Manage a portfolio of clients, fostering relationships and ensuring prompt payment.</li><li>Monitor and update A/R aging reports, identifying and addressing overdue accounts.</li><li>Process cash applications, accurately allocating payments received from clients.</li><li>Perform soft collection efforts, sending reminders and working collaboratively with customers to resolve outstanding balances.</li><li>Ensure billing accuracy, meticulously reviewing and updating up to 500 invoices per month.</li><li>Generate and present reports on collection activities, payment trends, and outstanding balances.</li><li>Handle inbound customer inquiries, providing clear, professional support regarding billing and payment issues.</li><li>Utilize QuickBooks Online and Microsoft Excel to maintain accurate records and support reporting needs.</li></ul>

Client Services IT Technician Job Posting: Client Services IT TechnicianRobert Half is currently seeking a qualified and committed Client Services IT Technician with expertise in troubleshooting and resolving technical issues related to computer hardware and software for our client.Key Responsibilities:<ol><li>First Line of Support: Establish yourself as the initial 'go-to' contact for customers, responding to their tickets and offering technical assistance for queries related to computer systems, software, and hardware, both telephonically and in person.</li><li>System Maintenance: Keep up the day-to-day performance of computer systems, from installations and repairs to regular clean-ups.</li><li>Problem Resolution: Guide customers through the problem-solving process, detect issues based on customer tickets and implement effective solutions. Use diagnostic programs as necessary to address problems.</li><li>Networking: Resolve technical problems with Local Area and Wide-Area Networks. Act as the bridge between end users and higher-level support related to third-party systems.</li><li>Customer Communication: Conduct follow-ups to ensure the resolution of all customer issues. Collect user feedback about computer usage.</li><li>Advisory Role: Counsel customers on the most suitable IT solutions for them.</li><li>Billing Management: Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ol>

HRIS Implementation Specialist We are looking for an HRIS Implementation Specialist with experience in Rippling Software to join our client on a contract basis. You will be responsible for setting up, configuring, and integrating Rippling HRIS to meet the needs of the HR department. Responsibilities:<ul><li>Manage Rippling HRIS setup, including planning, configuration, testing, and support.</li><li>Work with HR and IT teams to define system needs and workflows.</li><li>Set up Rippling features like payroll, benefits, and time tracking.</li><li>Oversee data migration and system integrations.</li><li>Fix technical issues during and after setup.</li><li>Train HR staff and users on how to use Rippling.</li><li>Make improvements to the system after launch.</li><li>Ad-hoc duties as requested.</li></ul>

Junior Accountant Junior Accountant Are you looking for a stable, accounting role focused on work-life balance? Our Surrey-based firm is seeking a detail-oriented and proactive accounting professional to join our team amidst restructuring in the accounting department. What Sets Us Apart? <ul><li>Work-Life Balance</li><li>Recognition</li><li>Growth to align your skillset </li></ul> Position Details Reporting to the VP Finance and Controller, you will be responsible for:<ul><li>Monthly accounting support tasks.</li><li>Performing bank reconciliations.</li><li>Pre-authorized payment processing (high volume).</li><li>Responding to accounting emails, phone calls, and assisting clients with account-related requests.</li><li>Processing bank deposits.</li><li>Additional accounting support duties as assigned.</li></ul> Critical Note: This role will NOT provide education/ experience support related to the CPA program. Technology Used: <ul><li>QuickBooks, Payworks, and Inhouse Accounting Software.</li></ul>Employment Details <ul><li>Location: Surrey office (on-site position).</li><li>Work Hours: 40 hours per week. </li><li>Compensation: $50-60K base salary + Benefits: Eligible, per company policy + Vacation: 2 weeks to start.</li></ul>

IT Lead/Support We are offering a long term contract employment opportunity for an IT Lead role in the Wholesale Distribution industry. As an IT Lead, you will be responsible for overseeing infrastructure technologies and implementing best practices. This is a Hybrid role located in Markham, Ontario looking for someone available to start immediately. Responsibilities: · Management of the IT Department, including overseeing employee relations, conducting performance reviews, and handling disciplinary actions;· Manage and maintain critical IT systems and security programs, including but not limited to Office 365, MS Defender, Active Directory, Entra ID, Mimecast, CrowdStrike, and Intune, by· overseeing policies, configurations, secure user access, threat protection, and seamless device and identity management across the organization;· Responsible for managing Microsoft Azure and coordinating with the organization’s service provider to ensure the effective operations and maintenance of the cloud environment;· Manages incident response efforts, swiftly addressing and mitigating cyber threats to protect the IT environment and minimize impact;· Responsible for software license management, ensuring compliance, and optimizing usage across the organization;· Responsible for managing contracted IT services and overseeing relationships with all IT vendors to ensure effective service delivery and alignment with organizational needs;· Responsible for the setup, configuration, maintenance and troubleshooting of all endpoints across the organization;· Ensures replacement and installation of hardware components and peripherals are complete;· Ensures timely and efficient resolution of all employee IT requests; · Manages telephony and website infrastructure to ensure seamless communication and online presence; and· Other duties as assigned.

Manager of Information Technology This is a technology leadership role with a well-established real estate development company in downtown Vancouver. In this role, you’ll play an important role as part of the management team, and you’ll be leading the technology initiatives for the Canadian operations. In this role, you’ll be responsible for the day-to-day operation of the technology team, and you will take care of budgeting and planning for upcoming projects and initiatives. Importantly, you will have a seat at the leadership table at this organization, and you will be encouraged to bring your ideas related to process improvements, innovation and ways to make the organization stronger and better. You will work on a wide variety of technologies related to IT infrastructure, information security, business software applications, and some other specialized systems related to real estate management and hospitality (hotels/restaurants). This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s technology roadmap. You’ll be mentoring and coaching your internal staff members, and managing several external vendors. You will work with your colleagues to plan and budget for the various technology initiatives. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck

Human Resource (HR) Manager Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. Our centrally located healthcare client seeks an HR Manager for a three-month contract with the possibility of extension. Reporting to the Executive Director, you will lead all HR activities in a dynamic, unionized environment. The Human Resources Manager’s duties will include: · Overseeing and direct all HR operations and programs including recruitment, onboarding, retention, employee engagement, labour relations, and professional development.· Ensuring compliance with all Ontario employment laws· Developing and overseeing HR policies and practices · Leading the development and implementation of a talent management strategy · Fostering a culture of diversity, equity, and inclusion across all levels of the organization.· Promoting a positive and mission-aligned organizational culture· Other duties in support of HR and Labour Relations

QA Testing Architect We are assisting in the recruitment of a QA Testing Architect for our esteemed client, reporting directly to the CIO of the Edmonton Alberta region. This influential role involves building and refining a comprehensive Quality Assurance (QA) strategy from the ground up, ensuring that QA processes, testing practices, and standards meet organizational goals and align with system-wide requirements. The QA Testing Architect will assess existing QA frameworks, identify gaps, and lead the implementation of scalable solutions, while fostering effective collaboration across teams to deliver high-quality results.Core Responsibilities:1. Development of QA Strategy<ul><li>Build a scalable and adaptable QA strategy tailored to organizational demands and growth.</li><li>Establish and document standards, processes, and best practices for QA and testing activities across systems.</li></ul>2. Current QA Assessment and Enhancement<ul><li>Conduct evaluations of the current QA processes to highlight opportunities for refinement.</li><li>Provide detailed recommendations to enhance QA capabilities and address inefficiencies.</li></ul>3. Testing Strategy Implementation<ul><li>Develop, oversee, and manage testing strategies for key business systems, including customer-facing platforms, enterprise applications, and operational workflows.</li><li>Ensure test cases and scenarios are comprehensive and align with high-quality standards to support organizational requirements.</li><li>Track and document all software inconsistencies or defects as part of robust defect management practices.</li></ul>4. Collaboration and Leadership<ul><li>Analyze project requirements to identify risks, dependencies, and challenges in QA processes.</li><li>Provide direction and mentorship to QA testers and junior team members on best practices and technical solutions.</li><li>Align with project managers, developers, and other teams to ensure QA objectives are integrated into broader deliverables.</li><li>Act as the primary resource for inquiries and updates related to QA activities.</li></ul>5. Test Execution and Defect Management<ul><li>Leverage modern tools to efficiently document, track, and resolve defects and related issues.</li><li>Conduct root cause analyses for identified defects and oversee resolution testing.</li><li>Execute manual test plans to ensure that testing coverage addresses specific business use cases.</li><li>Prioritize effective communication with stakeholders regarding risks, outcomes, and timelines.</li></ul>6. Continuous Improvement Initiatives<ul><li>Track QA performance metrics and regularly present progress reports to senior leaders.</li><li>Champion initiatives that streamline QA processes and make them more efficient without sacrificing quality.</li><li>Ensure the organization stays up-to-date with evolving QA methodologies, technologies, and best practices.</li><li>Contribute to other related tasks and responsibilities as needed.</li></ul>

Manager of Business Systems A client of Robert Half is seeking a highly organized and detail-oriented Manager of Business Systems to join their team. In this role, you will be responsible for strategic planning, designing, integrating, and maintaining systems, including both web and mobile solutions. Responsibilities: • Oversee the strategic planning and design of systems to meet business needs.• Manage the integration and maintenance of systems, ensuring they function effectively and efficiently.• Leverage technical expertise in systems to troubleshoot issues and implement solutions.• Utilize Salesforce Sales Cloud and Service Cloud to manage sales and customer service processes.• Implement and manage the Property Management System to streamline operations.• Oversee support for mobile devices and technology, ensuring optimal performance and user experience.• Ensure the mobile app and mobile web are updated and aligned with business requirements.• Oversee the process of payments, ensuring they are processed accurately and efficiently.• Manage the POS - Point of Sale system to facilitate smooth and efficient transactions.• Implement and manage Dynamics 365 Finance & Operations to streamline financial processes and operations.

Sr Manager, Revenue *HYBRID* Job Title: Revenue Manager – Service IndustryLocation: Kitchener, Waterloo, Cambridge, Guelph metropolitan areaWork arrangement: hybrid, remote primaryIndustry: Service IndustryJob Type: Full-TimeAbout Our Client: Our client is a leading organization in the service industry, renowned for their innovation, commitment to excellence, and industry leadership. They are seeking an experienced and driven Revenue Manager to join their finance team and play a pivotal role in managing and overseeing their revenue processes.Job Description: As a Revenue Manager, you will be responsible for managing the revenue recognition processes in compliance with GAAP and ensuring that all complex revenue recognition criteria are met. You will work closely with senior leadership and cross-functional teams to ensure accurate financial reporting, provide insight into the company's revenue performance, and drive continuous improvement.Key Responsibilities:<ul><li>Oversee and manage the revenue recognition processes and policies in accordance with US GAAP.</li><li>Ensure accurate and timely application of complex revenue recognition principles and criteria.</li><li>Maintain compliance with complex revenue recognition standards, ensuring proper reporting across all service-related revenue streams.</li><li>Prepare and review journal entries, reconciliations, and other necessary financial documents related to revenue.</li><li>Collaborate with other departments to ensure alignment and accuracy in financial forecasting and reporting.</li><li>Develop and implement internal controls to ensure compliance and optimize revenue processes.</li><li>Provide financial analysis and support to senior leadership in assessing revenue performance and strategies.</li><li>Stay updated on changes to US GAAP and industry standards related to revenue recognition.</li><li>Mentor and manage junior team members as needed.</li></ul>

Identity Governance & Access Management Lead Robert Half are seeking a skilled Identity Governance & Access Management Lead to oversee and enhance our clients identity governance framework. This role will be responsible for leading a team, driving strategic initiatives, and ensuring seamless identity lifecycle management across the organization. The ideal candidate will have deep expertise in Identity and Access Management (IAM) technologies, governance processes, and security best practices. This position will work on-site 4-days per-week and has an initial term of 6-months with the potential to convert to permanent. Key Responsibilities:<ul><li>Develop and execute an Identity Governance strategy focused on user lifecycle management.</li><li>Lead and support a team of identity governance professionals, fostering a strong and collaborative team culture.</li><li>Oversee the implementation and ongoing operation of the identity governance platform.</li><li>Establish and enforce governance processes to enhance security and compliance.</li><li>Collaborate with technology teams and business leaders to integrate IAM solutions across enterprise systems.</li><li>Drive automation initiatives to improve security controls and operational efficiency.</li><li>Manage vendor relationships and ensure alignment with business objectives.</li><li>Ensure that platforms are configured and maintained according to industry security standards and organizational policies.</li></ul>

Senior Manager, IT Operations Robert Half is looking to hire a full time / permanent Senior Manager of IT Operations to join their team in the East GTA. Please take a look at the summarized information below and apply if you are a good fit! Role: Senior Manager, IT Operations and ImprovementsType: Full time / PermanentLocation: East GTACompensation: $120k to $140k + 10% to 15% Bonus (Pending exp) + 3 Weeks Vacation + Strong Benefits Requirements:- 10+ years experience working in IT; leadership, project management, consulting etc- Process improvements, reporting, contract management- Knowledge and passionate about AI- Pushing projects forward; managing stakeholders- Experience speaking with external parties- Main thing is someone with leadership qualities (Emphasis)o Strong communication skillso Direct and confidento Strong peoples person- Someone that has experience growing an IT infrastructure; identifying processes that could be improved; grew an IT environment with company growth (example)

IT Support (Lvl 1&2) Nous recherchons un Spécialiste en soutien informatique (Niveaux 1& 2) pour rejoindre notre équipe basée à Montréal, Québec. Dans ce rôle, vous serez chargé de fournir un support technique à distance pour les incidents de 1er et 2e niveau, ainsi que de gérer les utilisateurs, les groupes et les accès via Active Directory. Vous serez également chargé de maintenir à jour la documentation des incidents et de surveiller le logiciel de surveillance/alertage. Responsabilités:<ul><li>Fournir un support téléphonique en prise de contrôle à distance pour les incidents de 1er et 2e niveau</li><li>Créer, modifier et gérer les utilisateurs, les groupes et les accès via Active Directory</li><li>Assurer un support à la clientèle de 1er et 2e niveau</li><li>Maintenir à jour la documentation des incidents au sein du logiciel de prise de billets</li><li>Surveiller le logiciel de surveillance/alertage</li><li>Assurer un support logiciel, matériel et opérationnel</li><li>Escalader les incidents et assurer le suivi auprès des utilisateurs</li><li>Maintenir à jour l'inventaire du matériel/logiciel des clients</li><li>Effectuer le diagnostic et les réparations matérielles pour les postes fixes, portables, disques durs, outils réseau et autres</li><li>Installer des postes informatiques, des logiciels, des imprimantes réseau et autres périphériques.</li></ul>

Data Migration Manager We are seeking an experienced ETL Manager to oversee and lead our clients data migration efforts for their SAP S/4HANA rollout, working closely with a global System Integrator (SI) vendor. This role will be responsible for managing internal resources, ensuring the vendor delivers on expectations, and driving the implementation of recommended data framework improvements. This contract has an initial term of 16-months, with potential to extend. Preference will be candidates local to Calgary, however, this role is open to candidates Canada-wide. Key Responsibilities<ul><li>Lead and manage the ETL process for SAP S/4HANA implementation in a multi-threaded build, test, and deploy cycle.</li><li>Oversee vendor performance, ensuring alignment with project goals and Accenture’s recommendations.</li><li>Manage internal ETL resources and serve as the main point of contact between our team and the SI vendor.</li><li>Ensure data quality, governance, and compliance throughout the migration process.</li><li>Develop and enforce best practices for data validation, cleansing, and reconciliation.</li><li>Coordinate cutover activities, including supporting two-week on-site periods as needed.</li><li>Prepare presentations and status reports for leadership and stakeholders.</li><li>Identify and resolve data-related issues, ensuring smooth go-live transitions.</li></ul>

IT Manager Superviseur Innovation R& D – Automatisation et Logiciel Description du poste :Le superviseur Innovation R& D joue un rôle clé dans le développement de systèmes automatisés et la gestion de projets en automatisation et robotique. Il encadre une équipe multidisciplinaire et participe activement à l’innovation technologique dans un environnement Agile. Son rôle comprend la coordination des activités de recherche et développement, l'optimisation des processus existants et l'intégration de nouvelles technologies. Responsabilités principales : <ul><li>Superviser et coordonner l'équipe en charge de l'automatisation et de la robotique.</li><li>Définir les objectifs et assurer l'évaluation des membres de son équipe.</li><li>Planifier et prioriser les tâches en fonction des besoins de gestion de projet.</li><li>Gérer les tests d’automatisation et la documentation technique.</li><li>Participer à la certification des systèmes et à l'application des normes de sécurité.</li><li>Contribuer au transfert technologique vers les autres départements.</li><li>Assurer une veille technologique et proposer des améliorations continues.</li><li>Travailler en étroite collaboration avec les autres départements pour aligner les stratégies technologiques.</li></ul> Ce que nous offrons : <ul><li>Horaires flexibles et télétravail hybride.</li><li>Salaire et avantages compétitifs avec augmentations annuelles.</li><li>Programme de télémédecine et assurances collectives.</li><li>Possibilités de formation et d’avancement.</li><li>Accès à une salle d’entraînement et activités d’entreprise.</li><li>Environnement de travail dynamique et innovant.</li></ul>