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We are seeking a detail-oriented and technically proficient individual to join our team as an Intermediate Digital Business Analyst. This role will facilitate the Customer Loyalty product development, processes review, backlog grooming, user story and acceptance criteria creation, UAT support and more.

The Business Analyst should be able to manage and maintain +5 backlogs and concurrent projects ensuring timely milestone completion of requirements and other business analysis deliverables

Business and Technical Analysis

• Assess requirements and support implementation of customer loyalty, ecommerce, EV (electric vehicles), car wash, and retail related solution.

• Collaborate with cross-functional teams to gather, analyze, and document business requirements, ensuring clarity and alignment with organizational objectives.

• Groom and complete JIRA user stories with effective acceptance criteria.

• Translate business needs into technical specifications for retail and digital enhancements, ensuring effective communication between stakeholders and technical teams.

• Ability to create process flows, swimlanes, wireframes, and functional documentation. Support design and implementation of technology solutions, ensuring they meet the defined requirements and contribute to business goals.

• Contribute to the product vision and roadmaps by providing user needs, stakeholder’s priorities, business insights.

• Leveraged data analytics and trends (Tableau or PowerBi) to define KPIs, manage metrics, analyze service performance, and support data-driven product strategies.

Stakeholder Engagement and Communication:

• Serve as a liaison between technical teams and business stakeholders to ensure clear communication of requirements and project status.

• Facilitate workshops and meetings to gather business requirements, discuss project scope, and clarify technical specifications with stakeholders.

• Collaborate with product owners and project managers to prioritize and manage project deliverables, ensuring alignment with business objectives.

• Foster collaboration and knowledge-sharing across teams to ensure seamless delivery.

Process Improvement and Best Practices:

• Contribute to the continuous improvement of processes and methodologies within the data team, promoting best practices in data management and analytics.

• Develop and maintain technical documentation, including data dictionaries, process flows, and user guides to support the adoption of data solutions across the organization.

• Strong workshop and brainstorming facilitation skills.

Qualifications:

• Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related field.

• 5+ Proven experience as a Business Analyst or Technical Business Analyst, with a strong emphasis on requirements gathering and process improvement. IIBA Certification is an asset.

• Hands-on experience with eCommerce or customer loyalty related products is an asset.

• Proven experience with Agile methodologies and a track record of driving process improvements in a technical environment.

• Strong understanding of ITIL framework.

• Experience in Agile tools (e.g. Jira, Lucid, Miro, AWS DevOps or similar).

• Experience in Tableau or PowerBi reports and analytics.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders.

• Must be able to work on Mountain Time (MST) or Eastern Time (EST).

• Strong analytical and problem-solving and muti-tasking skills, with the ability to translate complex requirements into actionable plans.

• Excellent time management skills and delivering multiple user stories per Sprint.

Nice to have:

• Understanding of RPA and GenAI tools.

• Familiarity with documentation tools such as Confluence and SharePoint

• Experience working with multiple vendors and offshore resources.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. © 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

8 results for Data Analyst Technology

Business Analyst We are seeking a detail-oriented and technically proficient individual to join our team as an Intermediate Digital Business Analyst. This role will facilitate the Customer Loyalty product development, processes review, backlog grooming, user story and acceptance criteria creation, UAT support and more. The Business Analyst should be able to manage and maintain +5 backlogs and concurrent projects ensuring timely milestone completion of requirements and other business analysis deliverables Business and Technical Analysis• Assess requirements and support implementation of customer loyalty, ecommerce, EV (electric vehicles), car wash, and retail related solution.• Collaborate with cross-functional teams to gather, analyze, and document business requirements, ensuring clarity and alignment with organizational objectives.• Groom and complete JIRA user stories with effective acceptance criteria.• Translate business needs into technical specifications for retail and digital enhancements, ensuring effective communication between stakeholders and technical teams.• Ability to create process flows, swimlanes, wireframes, and functional documentation. Support design and implementation of technology solutions, ensuring they meet the defined requirements and contribute to business goals.• Contribute to the product vision and roadmaps by providing user needs, stakeholder’s priorities, business insights.• Leveraged data analytics and trends (Tableau or PowerBi) to define KPIs, manage metrics, analyze service performance, and support data-driven product strategies. Stakeholder Engagement and Communication:• Serve as a liaison between technical teams and business stakeholders to ensure clear communication of requirements and project status.• Facilitate workshops and meetings to gather business requirements, discuss project scope, and clarify technical specifications with stakeholders.• Collaborate with product owners and project managers to prioritize and manage project deliverables, ensuring alignment with business objectives.• Foster collaboration and knowledge-sharing across teams to ensure seamless delivery.Process Improvement and Best Practices:• Contribute to the continuous improvement of processes and methodologies within the data team, promoting best practices in data management and analytics.• Develop and maintain technical documentation, including data dictionaries, process flows, and user guides to support the adoption of data solutions across the organization.• Strong workshop and brainstorming facilitation skills.

Senior Digital Analyst We are offering an exciting opportunity in the hospitality industry for a Senior Digital Analyst. The primary function of the role is to scrutinize web and digital performance data, extract valuable insights, and strategize optimizations to enhance digital experiences and business outcomes. Responsibilities: • Analyze web performance data to identify trends and opportunities for improvement • Collaborate with stakeholders to inform decision-making and enhance digital performance • Drive optimization strategies to improve digital experiences • Utilize various tools such as OneTrust, Amazon Web Services (AWS), and Salesforce Platform for efficient performance monitoring and management • Apply your knowledge of Web Content Accessibility Guidelines and Accessibility standards to ensure web accessibility • Employ your skills in React and Node.js for web development tasks • Leverage your experience in E-commerce operations and Technology management to contribute to eCommerce strategies • Utilize JIRA and Confluence for project management and collaboration • Ensure the security of digital platforms using appropriate security tools • Provide technical support to team members and stakeholders as needed.

DevOps Engineer We are offering an exciting opportunity for a DevOps Engineer to join our team in Mississauga, Ontario. In this role, you will ensure the high performance and security of our cloud and on-premise infrastructure, design and implement continuous integration and continuous delivery (CI/CD) pipelines, and manage our data warehouse. You will also play a pivotal role in maintaining and improving our DevOps processes and data architecture. Responsibilities: • Oversee the performance and capacity planning of Tableau Server and address any connectivity and performance issues promptly to minimize downtime • Ensure data integrity, performance, and availability in the data warehouse • Collaborate with IT teams to enhance automation, cloud operations, and release management processes • Implement and optimize Extract, Transform, Load (ETL) processes using Microsoft Azure Data Factory and related technologies • Manage access control and security compliance across DevOps tools and cloud environments • Act as a subject-matter expert in DevOps and data architecture, advising IT and business teams on technology decisions • Provide strategic technology improvement and innovation recommendations to senior leadership • Support change management initiatives by ensuring smooth transitions in DevOps processes, infrastructure updates, and data architecture improvements • Work closely with business intelligence personnel, providing guidance on data modeling, query optimization, and analytics best practices • Collaborate with stakeholders to understand business needs and translate them into technical solutions • Support data integration initiatives for seamless data flow between ERP, business intelligence tools, and other business systems • Identify and implement best practices for data governance, quality control, and performance optimization • Mentor other IT staff, providing training on infrastructure management, DevOps processes, and best practices • Drive transparency, documentation, and structured processes across DevOps and data operations • Identify opportunities for machine learning and assist in building AI-driven solutions.

Senior Case Costing Analyst Our healthcare client based in Toronto is actively seeking a Senior Case Costing Analyst, to augment their team. Reporting to the Manager, Financial Planning, the successful candidate will assume the role of lead for case costing and related statistical reporting, providing consultative and analytical support to management and clinical programs. This is a hybrid role in Toronto – TTC Accessible (2-3 days in office). Your Key Responsibilities:· Maintain and update case costing data dictionaries.· Develop cost models and perform cost reconciliations, analyses, and reporting.· Monitor and validate regular case costing data, ensuring accurate submissions to the Ontario Case Costing Initiative (OCCI) database.· Serve as an internal consultant for reporting needs and quality improvement processes.· Analyze historical and current patient costing, resource utilization, departmental performance, and activity data to support the creation of clinical pathways and other cost-focused reports.· Collaborate with Finance, Decision Support, and Business Intelligence teams to ensure data accuracy across systems and reconcile case costing data with quarterly MIS Trial Balance submissions and OCDM.· Track updates to OCCI Reporting Standards, Ontario Hospital Reporting Standards (OHRS), Management Information Systems (MIS) Guidelines, CICA Handbook, and relevant regulations, taking leadership in implementing necessary changes.· Participate in monthly/quarterly compliance reporting by conducting analyses for accurate and timely financial/statistical case costing reports.· Ensure completion of monthly statistical reconciliations.· Lead software modeling efforts for cost-benefit studies and "what-if" scenarios.· Contribute to special projects and ad hoc analyses as needed.

Sales Manager We are seeking an experienced and results-oriented Sales Manager to lead our clients efforts in the traffic management and transportation technology sector, with a strong focus on selling to public sector clients across Canada. In this role, you will build and execute sales strategies, structure a high-performing sales team, and establish data-driven KPIs to grow market share and secure long-term partnerships with clients contributing to Canada's public infrastructure needs.You will play a key leadership role in driving growth, streamlining sales processes, and ensuring our team’s alignment with company goals and industry demands. This is a great opportunity to make a tangible impact in a fast-growing industry that serves municipalities, government organizations, and other public sector entities committed to improving road safety, mobility, and traffic management. Sales Leadership and Public Sector Partnership Development<ul><li>Develop and implement a strategic business plan aimed at acquiring, retaining, and growing public sector accounts across Canada (Source: Robert Half | Job Search Landscape 2024).</li><li>Build and nurture relationships with government agencies, municipal clients, transportation departments, and other decision-makers in the public sector.</li><li>Act as a thought leader and trusted advisor in traffic solutions by staying up to date with industry trends, regulatory policies, and grant/transportation funding opportunities in Canada (Source: Robert Half | Job Search Landscape 2024).</li><li>Identify and pursue opportunities for expanding the company’s footprint in smart city initiatives, traffic infrastructure, and intelligent transportation systems (ITS).</li></ul>Sales Team Building and Management<ul><li>Recruit, train, motivate, and manage a high-performing sales team while fostering a positive, goal-oriented culture.</li><li>Develop a team structure that clearly defines roles and responsibilities while encouraging collaboration and open communication.</li><li>Establish regional territories and manage sales cycles for each geographic area under your purview.</li></ul>KPI Development and Process Optimization<ul><li>Define and monitor team goals, pipeline progression, and individual performance measures, with a particular focus on accountability and transparency.</li><li>Leverage data analytics to track and report on sales performance, ensuring team objectives are aligned with broader organizational goals.</li><li>Regularly evaluate sales metrics (e.g., revenue growth, client acquisition rates, contract renewal rates) and adjust plans to ensure targets are met.</li></ul>Market and Client Insights<ul><li>Collect and analyze market intelligence to better understand customer pain points, emerging technologies, and competitor dynamics.</li><li>Utilize feedback from public sector clients to strengthen company offerings and create innovative, tailored solutions for various traffic management challenges.</li></ul>Collaboration with Internal Teams<ul><li>Coordinate closely with Marketing, Product Management, and Operations teams to ensure alignment on go-to-market strategies, client needs, and project implementation timelines.</li><li>Provide critical customer insights to aid in the development of new products or solution enhancements.</li></ul>

HR Systems Developer We are offering an exciting opportunity for an HR Systems Developer to join our client's HR Technology team. As an HR Systems Developer, you will play a key role in designing, developing, and maintaining integrations between Workday, and various third-party vendor applications. Additionally, you will work with other applications based on Azure. Responsibilities• Develop and maintain integrations between Workday and third-party applications• Troubleshoot and resolve integration-related issues effectively• Utilize Workday integration tools, including Workday Studio or EIB• Knowledge of JSON, XML, XSLT in integration troubleshooting• Develop and manage Workday RestAPI, Workday Web Services, Workday Report Writing • Use programming languages such as C#, JavaScript or Python• Use advanced Excel skills for data analysis and reporting• Work with end-to-end Azure development• Create Business Requirement Documents• Assist in Configuration Management

Supply Chain Manager We are seeking a driven and experienced Supply Chain & Purchasing Manager to lead procurement, supplier partnerships, and logistics operations. This pivotal role ensures efficiency, cost-effectiveness, and uninterrupted operations to meet business needs. If you thrive in a fast-paced environment and are passionate about optimizing supply chains, we’d love to hear from you! Key Responsibilities:🔹 Procurement & Vendor Management<ul><li>Develop and execute purchasing strategies to maximize cost savings and quality.</li><li>Source and negotiate favorable contracts with suppliers and service providers.</li><li>Build and maintain strong, productive relationships with vendors while monitoring performance through key metrics.</li></ul>🔹 Logistics & Inventory Management<ul><li>Oversee inventory control to maintain sufficient stock without over-purchasing.</li><li>Optimize shipping, warehousing, and distribution processes to improve efficiency.</li><li>Collaborate with internal teams to forecast demand and adjust supply levels accordingly.</li></ul>🔹 Technology & Reporting<ul><li>Leverage ERP systems and procurement software for tracking performance and ensuring smooth operations.</li><li>Analyze data to identify areas of improvement and cost efficiencies across the supply chain.</li><li>Prepare detailed reports and actionable insights for senior management decision-making.</li></ul>

Controller *ON SITE* We are offering an exciting opportunity for a Controller for our client in Wellington Country. The Controller will be pivotal in managing the company's overall financial operations, including accounting, collections, payroll, purchasing, and inventory control functions. The role also includes strategic planning and process streamlining, aiming to enhance the financial stability and growth of our operations. This is an on site position and would be a good fit for candidates coming from Hanover, Listowel, Mt Forest, Palmerston, Harriston, or Wingham/ Bluevale, ON. Controller Responsibilities: • Oversee the operations of the accounting department, including financial analysis, accounts payable, accounts receivable, payroll, and statutory reporting.• Establish and regulate internal controls to ensure accounting activities align with established regulatory policies and company procedures.• Analyze, prepare, and present monthly, quarterly, and annual financial results to support decision-making processes.• Direct and coordinate the creation of annual operating and capital budgets, providing financial foresight and advice.• Handle all data collection submissions and related correspondence concerning regulatory matters, ensuring compliance.• Lead initiatives to identify cost-saving and revenue-generating opportunities, collaborating with various departments for implementation.• Set performance goals for the finance team, promoting continuous training and process improvements.• Manage all banking and treasury functions of the company, including foreign exchange transactions.• Provide expert advice on all accounting matters, including financial systems, record keeping, analysis, and reporting.• Coordinate the year-end audit and preparation of audited financial statements, ensuring accuracy and transparency.• Oversee purchasing, procurement, and inventory control functions across the business, ensuring efficiency and cost-effectiveness.• Onboard, train, and mentor Finance department staff, fostering a collaborative and high-performing team environment.• Manage all company contracts and record retention, ensuring proper documentation and compliance.