Digital Marketing Specialist<p>We are the industry leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics sectors. Through our groundbreaking <strong>Maximum Telepresence Approach™</strong>, we provide state-of-the-art, data-driven security and operational insights that foster safer workplaces for millions annually. Our full suite of hardware and AI-driven solutions is revolutionizing security practices, surpassing traditional gatehouse methods. Supported by our professionally trained monitoring agents, we achieve an impressive 99.99% accuracy in critical security, safety, and operational support—operated 24/7/365—serving global giants alongside small and medium-sized enterprises.</p><p>We are looking for an experienced <strong>Marketing Manager</strong> to join our team and spearhead strategic marketing initiatives that will elevate our brand and amplify our impact in this rapidly growing industry.</p><p><br></p><p><strong>Objectives of the Role:</strong></p><ul><li>Develop a comprehensive understanding of our products, services, and industry differentiators to effectively communicate our value proposition.</li><li>Analyze customer behavior, psychographics, and buying trends to translate marketing activities into measurable sales outcomes.</li><li>Contribute to internal and external campaigns that drive lead generation and brand awareness.</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Campaign Development & Execution:</strong> Create and implement dynamic marketing campaigns, including drafting persuasive copy, designing promotional materials, and measuring campaign performance.</li><li><strong>Event Marketing:</strong> Organize and execute trade shows, conferences, and related events to showcase our solutions. Manage event logistics, marketing assets, and post-event follow-ups.</li><li><strong>Social Media Management:</strong> Oversee company social media channels (especially LinkedIn), developing and executing engaging content to boost online presence and drive lead generation.</li><li><strong>CRM Management:</strong> Leverage <strong>Zoho CRM</strong> (preferred) or other platforms such as Salesforce or Dynamics to optimize marketing data and track customer interactions.</li><li><strong>Strategy Alignment:</strong> Collaborate closely with sales and product teams to ensure marketing strategies align with business objectives and foster customer engagement.</li><li><strong>Reporting & Analytics:</strong> Monitor marketing campaign effectiveness and deliver actionable insights through data-driven analysis.</li></ul><p><br></p>Manager of Business Analysis<p>Our client is currently seeking a Manager of Business Analysis<strong> </strong>to lead their IT Business Analysis team and oversee multiple strategic projects, ensuring the delivery of tailored business solutions to meet organizational objectives. This role offers a unique opportunity to manage a team of skilled Business Analysts across Canada while supporting key IT initiatives, including enhancements, and in-house ERP system improvements.</p><p> </p><p><strong><u>Key Responsibilities:</u></strong></p><p> </p><ul><li>Lead the planning, development, and implementation of business relationship services, including eCommerce and digital platforms.</li><li>Manage and mentor a team of Business Analysts, overseeing work distribution, coaching, development, and performance.</li><li>Serve as a critical liaison between IT and business units, facilitating communications and aligning projects with organizational goals.</li><li>Conduct research on trends, emerging technologies, and industry best practices to recommend innovative solutions to business challenges.</li><li>Lead projects from start to finish, including creating project plans, defining requirements, managing budgets/schedules, and ensuring successful delivery.</li><li>Prioritize system development projects in collaboration with stakeholders, preparing business cases and addressing competing requirements.</li><li>Oversee the usability and reliability of IT systems, ensuring operational issues are resolved efficiently.</li></ul>Business Analyst<p>We are seeking a detail-oriented and technically proficient individual to join our team as an Intermediate Digital Business Analyst. This role will facilitate the Customer Loyalty product development, processes review, backlog grooming, user story and acceptance criteria creation, UAT support and more.</p><p><br></p><p>The Business Analyst should be able to manage and maintain +5 backlogs and concurrent projects ensuring timely milestone completion of requirements and other business analysis deliverables</p><p><br></p><p><strong>Business and Technical Analysis</strong></p><p>• Assess requirements and support implementation of customer loyalty, ecommerce, EV (electric vehicles), car wash, and retail related solution.</p><p>• Collaborate with cross-functional teams to gather, analyze, and document business requirements, ensuring clarity and alignment with organizational objectives.</p><p>• Groom and complete JIRA user stories with effective acceptance criteria.</p><p>• Translate business needs into technical specifications for retail and digital enhancements, ensuring effective communication between stakeholders and technical teams.</p><p>• Ability to create process flows, swimlanes, wireframes, and functional documentation. Support design and implementation of technology solutions, ensuring they meet the defined requirements and contribute to business goals.</p><p>• Contribute to the product vision and roadmaps by providing user needs, stakeholder’s priorities, business insights.</p><p>• Leveraged data analytics and trends (Tableau or PowerBi) to define KPIs, manage metrics, analyze service performance, and support data-driven product strategies.</p><p><br></p><p><strong>Stakeholder Engagement and Communication:</strong></p><p>• Serve as a liaison between technical teams and business stakeholders to ensure clear communication of requirements and project status.</p><p>• Facilitate workshops and meetings to gather business requirements, discuss project scope, and clarify technical specifications with stakeholders.</p><p>• Collaborate with product owners and project managers to prioritize and manage project deliverables, ensuring alignment with business objectives.</p><p>• Foster collaboration and knowledge-sharing across teams to ensure seamless delivery.</p><p>Process Improvement and Best Practices:</p><p>• Contribute to the continuous improvement of processes and methodologies within the data team, promoting best practices in data management and analytics.</p><p>• Develop and maintain technical documentation, including data dictionaries, process flows, and user guides to support the adoption of data solutions across the organization.</p><p>• Strong workshop and brainstorming facilitation skills.</p>Senior Learning & Development Specialist<p>We’re looking for a creative and technically skilled Senior Learning & Development Specialist to join a collaborative, high-performing People & Culture team. This newly created role will lead the design and development of engaging, scalable digital learning experiences that support employee growth and performance across the organization.</p><p><br></p><p>You’ll have the opportunity to shape how learning happens—building content from the ground up, leveraging technology, and partnering with teams across the business to deliver smart, modern learning solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Design and build digital learning materials including eLearning modules, training videos, job aids, and interactive guides</li><li>Lead the development and deployment of learning assets using LMS platforms (e.g. Cornerstone) and course authoring tools (e.g. Articulate)</li><li>Maintain and optimize content in the learning management system, ensuring ease of access and engagement for users</li><li>Create instructional materials such as How-To guides, process walkthroughs, and microlearning pieces</li><li>Partner with subject matter experts to identify learning needs and co-create relevant, accessible solutions</li><li>Apply instructional design and adult learning principles to ensure all content is effective and engaging</li><li>Support the creation of learning journeys for onboarding, compliance, leadership, and systems training</li><li>Monitor learning analytics and use insights to iterate and improve content over time</li><li>Contribute to broader HR and development projects as part of a supportive and collaborative team</li></ul>