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    62 results for Help Desk Technician Ii

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    We are offering a long term contract employment opportunity for an IT Lead role in the Wholesale Distribution industry. As an IT Lead, you will be responsible for overseeing infrastructure technologies and implementing best practices. This is a Hybrid role located in Markham, Ontario looking for someone available to start immediately.


    Responsibilities:


     

    ·      Management of the IT Department, including overseeing employee relations, conducting performance reviews, and handling disciplinary actions;

    ·      Manage and maintain critical IT systems and security programs, including but not limited to Office 365, MS Defender, Active Directory, Entra ID, Mimecast, CrowdStrike, and Intune, by

    ·      overseeing policies, configurations, secure user access, threat protection, and seamless device and identity management across the organization;

    ·      Responsible for managing Microsoft Azure and coordinating with the organization’s service provider to ensure the effective operations and maintenance of the cloud environment;

    ·      Manages incident response efforts, swiftly addressing and mitigating cyber threats to protect the IT environment and minimize impact;

    ·      Responsible for software license management, ensuring compliance, and optimizing usage across the organization;

    ·      Responsible for managing contracted IT services and overseeing relationships with all IT vendors to ensure effective service delivery and alignment with organizational needs;

    ·      Responsible for the setup, configuration, maintenance and troubleshooting of all endpoints across the organization;

    ·      Ensures replacement and installation of hardware components and peripherals are complete;

    ·      Ensures timely and efficient resolution of all employee IT requests;

    ·      Manages telephony and website infrastructure to ensure seamless communication and online presence; and

    ·      Other duties as assigned.


    ·      A Bachelor’s Degree or College Diploma in Computer Science, Computer Systems or equivalent;

    ·      Minimum five (5) years of experience working in an IT support environment;

    ·      Minimum two (2) years of experience managing and/or supervising a team;

    ·      A+ Certification or equivalent IT certifications are required, demonstrating foundational knowledge in hardware, software, and troubleshooting;

    ·      Strong knowledge of IT systems, networks, hardware, software, cybersecurity, and cloud services (e.g., Microsoft Azure, Office 365);

    ·      Excellent understanding of IT best practices;

    ·      Strong troubleshooting skills and the ability to quickly resolve IT issues under pressure;

    ·      Frequent interaction with various teams and departments, requiring effective communication and collaboration; and

    ·      Excellent interpersonal skills.


    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. © 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    62 results for Help Desk Technician Ii

    IT Lead/Support <p>We are offering a long term contract employment opportunity for an IT Lead role in the Wholesale Distribution industry. As an IT Lead, you will be responsible for overseeing infrastructure technologies and implementing best practices. This is a Hybrid role located in Markham, Ontario looking for someone available to start immediately. </p><p><br></p><p>Responsibilities:</p><p><br></p><p> </p><p>·      Management of the IT Department, including overseeing employee relations, conducting performance reviews, and handling disciplinary actions;</p><p>·      Manage and maintain critical IT systems and security programs, including but not limited to Office 365, MS Defender, Active Directory, Entra ID, Mimecast, CrowdStrike, and Intune, by</p><p>·      overseeing policies, configurations, secure user access, threat protection, and seamless device and identity management across the organization;</p><p>·      Responsible for managing Microsoft Azure and coordinating with the organization’s service provider to ensure the effective operations and maintenance of the cloud environment;</p><p>·      Manages incident response efforts, swiftly addressing and mitigating cyber threats to protect the IT environment and minimize impact;</p><p>·      Responsible for software license management, ensuring compliance, and optimizing usage across the organization;</p><p>·      Responsible for managing contracted IT services and overseeing relationships with all IT vendors to ensure effective service delivery and alignment with organizational needs;</p><p>·      Responsible for the setup, configuration, maintenance and troubleshooting of all endpoints across the organization;</p><p>·      Ensures replacement and installation of hardware components and peripherals are complete;</p><p>·      Ensures timely and efficient resolution of all employee IT requests; </p><p>·      Manages telephony and website infrastructure to ensure seamless communication and online presence; and</p><p>·      Other duties as assigned.</p><p><br></p> Client Services IT Technician <p><strong>Job Posting: Client Services IT Technician</strong></p><p>Robert Half is currently seeking a qualified and committed Client Services IT Technician with expertise in troubleshooting and resolving technical issues related to computer hardware and software for our client.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>First Line of Support:</strong> Establish yourself as the initial 'go-to' contact for customers, responding to their tickets and offering technical assistance for queries related to computer systems, software, and hardware, both telephonically and in person.</li><li><strong>System Maintenance:</strong> Keep up the day-to-day performance of computer systems, from installations and repairs to regular clean-ups.</li><li><strong>Problem Resolution:</strong> Guide customers through the problem-solving process, detect issues based on customer tickets and implement effective solutions. Use diagnostic programs as necessary to address problems.</li><li><strong>Networking:</strong> Resolve technical problems with Local Area and Wide-Area Networks. Act as the bridge between end users and higher-level support related to third-party systems.</li><li><strong>Customer Communication:</strong> Conduct follow-ups to ensure the resolution of all customer issues. Collect user feedback about computer usage.</li><li><strong>Advisory Role:</strong> Counsel customers on the most suitable IT solutions for them.</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ol> Executive Assistant, Office Services and Human Resources Co <p>We are seeking an experienced Executive Assistant with a background in Office Services and Human Resources coordination to support senior executives and help manage day-to-day office operations. This hybrid role will involve providing executive assistance, managing office services, and supporting HR activities in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><p><em>Executive Assistance:</em></p><ul><li>Provide confidential administrative support to senior executives, ensuring high levels of urgency and accuracy.</li><li>Coordinate schedules, meetings (remote and in-person), and travel arrangements for executives.</li><li>Prepare expense reports and handle additional reporting needs.</li><li>Plan and coordinate Board of Directors and strategic meetings, including agendas and materials.</li></ul><p><em>Reception/Office Services:</em></p><ul><li>Serve as the first point of contact for guests and maintain front desk procedures.</li><li>Manage office supplies, mail distribution, and oversee building maintenance in coordination with the landlord.</li><li>Handle office events and executive meeting logistics, ensuring resources are available and meetings run smoothly.</li><li>Maintain the cleanliness of the boardrooms and manage meeting room schedules.</li><li>Process invoices related to office services and work with the Finance department.</li><li>Assist with the management of corporate travel partner processes and reporting.</li></ul><p><em>Human Resources Coordination:</em></p><ul><li>Update organizational charts and HR reports regularly.</li><li>Maintain the Learning & Development system and employee portal.</li><li>Support onboarding and offboarding processes and assist with background checks and reference verifications.</li><li>Participate in company social committee activities.</li><li>Support HR communications and assist with general administrative tasks as needed.</li></ul> Sage X3 Technical Analyst <p><strong><u>Sage X3 Technical Analyst - Vancouver</u></strong></p><p> </p><p><strong><u>****HYBRID 2-3 DAYS/ WEEK IN-OFFICE POSITION BASED IN VANCOUVER DOWNTOWN****</u></strong></p><p> </p><p><strong><u>PREFERENCE WILL BE GIVEN TO CANDIDATES WHO LIVE IN THE GREATER VANCOUVER AREA</u></strong></p><p> </p><p>Our client who recently implemented Sage X3 for a variety of business functions and are looking for a dedicated Sage X3 Technical Analyst to assist with phase 2 of the implementation which focuses on enhancements, customizations, and any business requests that haven't been addressed in phase 1.</p><p><br></p> Administrative Billing Support <p>Our Edmonton-based client is currently seeking an Administrative Billing Support to join their team for a contract role. This is an exciting opportunity to work in a fast-paced, dynamic environment where you’ll provide critical support for billing and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer phones and provide customer support related to billing and payments.</li><li>Respond to customer inquiries.</li><li>Maintain accurate documentation and records of customer interactions and transactions.</li><li>Ensure compliance with company policies and procedures for billing and payments.</li><li>Manage and track customer interactions and billing information.</li><li>Ad-hoc duties as requested.</li></ul><p><br></p> Intermediate C++ Developer <p><strong>C++ Developer Opportunity</strong></p><p>Robert Half is currently recruiting for an exciting C++ Developer role on behalf of our client—an industry leader in providing data, software, and information solutions tailored specifically for the Energy sector. In this role, you’ll join the core Development Team and play a key part in designing, developing, and maintaining their flagship decision-support tool, a premier solution in the industry. If you’re looking for a role where you can work across everything from user interfaces to databases and software build processes, this might be the perfect fit.</p><p><br></p><p><strong>A Bit About Our Client</strong></p><p>Our client is a trusted name in the Energy sector, supporting global businesses with market-leading data, platforms, software, analytics, and insights that drive smarter decision-making. Their expertise empowers organizations to boost efficiency and growth across the industry. Headquartered in Calgary, with additional teams in London (UK) and Houston (US), they take pride in being a rapidly growing, dynamic company. They prioritize diversity, inclusion, and the impact their work has on the ever-evolving Energy sector.</p><p>This is your chance to be part of a forward-thinking organization making a meaningful difference in the world of data-driven intelligence, particularly around well/asset information, performance benchmarking, commodity pricing, and transaction analysis.</p><p><br></p><p><strong>About You</strong></p><p>You’re someone who thrives on solving challenging problems. Self-motivated, detail-oriented, and organized, you bring strong technical skills to the table and have a natural passion for building powerful, user-friendly tools. You enjoy collaborating with a diverse team, sharing what you’ve learned, and growing professionally in an innovative environment. If helping others grow while progressing in your own career excites you, this role will feel right at home.</p><p><br></p><p><strong>Team Collaboration & Reporting</strong></p><p>In this role, you’ll work closely within the Development Team, reporting to the Manager of Product Development. You’ll also collaborate with the Product Design team to enhance the user experience and partner with QA to guarantee a product that delights customers. Support from your peers is always available, and you’ll have opportunities to exchange ideas, improve processes, and contribute to the entire team’s success.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As a key member of the team, here’s how you’ll contribute:</p><ul><li>Develop, design, and maintain applications (spanning desktop and server) primarily using C++.</li><li>Participate actively in code and architecture reviews to promote innovation and stability.</li><li>Refactor and optimize the system for scalability and performance.</li><li>Contribute to automated testing frameworks to improve quality assurance processes.</li><li>Troubleshoot customer-reported issues and resolve defects to uphold product excellence.</li><li>Collaborate in smaller project teams to drive meaningful outcomes.</li></ul><p><br></p> Senior Learning & Development Specialist <p>We’re looking for a creative and technically skilled Senior Learning & Development Specialist to join a collaborative, high-performing People & Culture team. This newly created role will lead the design and development of engaging, scalable digital learning experiences that support employee growth and performance across the organization.</p><p><br></p><p>You’ll have the opportunity to shape how learning happens—building content from the ground up, leveraging technology, and partnering with teams across the business to deliver smart, modern learning solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Design and build digital learning materials including eLearning modules, training videos, job aids, and interactive guides</li><li>Lead the development and deployment of learning assets using LMS platforms (e.g. Cornerstone) and course authoring tools (e.g. Articulate)</li><li>Maintain and optimize content in the learning management system, ensuring ease of access and engagement for users</li><li>Create instructional materials such as How-To guides, process walkthroughs, and microlearning pieces</li><li>Partner with subject matter experts to identify learning needs and co-create relevant, accessible solutions</li><li>Apply instructional design and adult learning principles to ensure all content is effective and engaging</li><li>Support the creation of learning journeys for onboarding, compliance, leadership, and systems training</li><li>Monitor learning analytics and use insights to iterate and improve content over time</li><li>Contribute to broader HR and development projects as part of a supportive and collaborative team</li></ul> IT Support (Lvl 1&2) <p>Nous recherchons un Spécialiste en soutien informatique (Niveaux 1& 2) pour rejoindre notre équipe basée à Montréal, Québec. Dans ce rôle, vous serez chargé de fournir un support technique à distance pour les incidents de 1er et 2e niveau, ainsi que de gérer les utilisateurs, les groupes et les accès via Active Directory. Vous serez également chargé de maintenir à jour la documentation des incidents et de surveiller le logiciel de surveillance/alertage.</p><p><br></p><p><strong>Responsabilités:</strong></p><ul><li>Fournir un support téléphonique en prise de contrôle à distance pour les incidents de 1er et 2e niveau</li><li>Créer, modifier et gérer les utilisateurs, les groupes et les accès via Active Directory</li><li>Assurer un support à la clientèle de 1er et 2e niveau</li><li>Maintenir à jour la documentation des incidents au sein du logiciel de prise de billets</li><li>Surveiller le logiciel de surveillance/alertage</li><li>Assurer un support logiciel, matériel et opérationnel</li><li>Escalader les incidents et assurer le suivi auprès des utilisateurs</li><li>Maintenir à jour l'inventaire du matériel/logiciel des clients</li><li>Effectuer le diagnostic et les réparations matérielles pour les postes fixes, portables, disques durs, outils réseau et autres</li><li>Installer des postes informatiques, des logiciels, des imprimantes réseau et autres périphériques.</li></ul> Payroll Administrator <p>We are offering an exciting opportunity for a Payroll Administrator in Toronto, Ontario. This individual will be a member of the Payroll Team and will be responsible for the full-cycle of payroll services.</p><p>This includes ensuring that the payroll process is accurate, efficient, and compliant with all relevant laws and regulations. They will also provide timely and accurate financial information and responsible for the benefits and pension administration.</p><p> </p><p>Responsibilities:</p><ul><li>Process timely and accurate biweekly payroll using ADP WFN, ensuring compliance with all applicable tax laws and legislations and in accordance with policies and procedures</li><li>Ensure all payroll related payments, tax remittances and filings, and government reporting are completed accurately and on time</li><li>Ensure staff receive their year-end tax documents (e.g. T4s, W2s) by the deadline</li><li>Prepare and ensure timely and accurate remittance of retirement contributions</li><li>Ensure all payroll and benefit-related accounts are timely and accurately reviewed and reconciled</li><li>Support with external financial audits</li><li>First point of contact for all employee inquiries related to payroll</li><li>Perform various payroll related activities to support the business such as internal/external reporting requirements for various stakeholders</li><li>Look for innovative ways to improve the payroll cycle, including identifying and implementing ways to automate existing manual processe</li></ul> Intermediate Accountant <p><strong>Job Posting: Intermediate Accountant (On-Site - Abbotsford)</strong></p><p><br></p><p>We are seeking a <strong>full-time Intermediate Accountant</strong> to join our client’s accounting team <strong>on-site in Abbotsford</strong>. This position is ideal for candidates pursuing their CPA designation and looking to grow their career in a dynamic, mid-to-large organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Prepare and complete <strong>general ledger (GL) reconciliations</strong>, <strong>bank reconciliations</strong>, and <strong>accruals</strong> with a high level of accuracy.</li><li>Assist with <strong>month-end and year-end close processes</strong>, including journal entries, financial statement preparation, and account analysis.</li><li>Support the preparation of <strong>working papers</strong> for audits and assist with various <strong>audit requests</strong>.</li><li>Manage and ensure accurate <strong>multi-entity accounting</strong> processes, adhering to company standards and deadlines.</li><li>Participate in the preparation of <strong>budgeting and forecasting reports</strong> and contribute to variance analyses.</li><li>Handle <strong>ad-hoc projects and tasks</strong> as assigned by the Accounting Manager to support departmental and organizational goals.</li></ul><p><br></p><p><strong>Compensation and Benefits:</strong></p><p><br></p><ul><li><strong>Base salary: $60K–$70K</strong>, depending on skills and experience.</li><li><strong>Comprehensive benefits</strong> package, including extended health care, dental, and vision.</li><li>Generous <strong>vacation policy</strong> and a <strong>RRSP matching program</strong>.</li><li>Professional development support for CPA designation.</li></ul><p><strong> Reporting Structure:</strong></p><p><br></p><p> This position reports directly to the <strong>Accounting Manager</strong>.</p> Human Resources Generalist <p>Our client in Edmonton is seeking a dynamic <strong>Human Resources Generalist</strong> to join their team and ensure top-notch HR support throughout the employee lifecycle. The ideal candidate will bring expertise in recruitment, employee relations, training, and compliance, with a passion for fostering positive workplace experiences. If you're a well-rounded HR professional ready to take on diverse responsibilities in a fast-paced environment, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle recruitment and onboarding processes to attract qualified candidates and ensure seamless integration into the organization.</li><li>Support and advise management and employees on employee relations issues, addressing concerns effectively.</li><li>Responsible for employee relations and communication.</li><li>Track and manage employee anniversaries, performance review due dates, wage increase eligibility, and contract action items.</li><li>Help maintain HR programs and promote strong company culture.</li><li>Administer and maintain employee benefits, vacation policies, RRSP contributions, and other incentive programs.</li><li>Conduct workplace investigations and provide recommendations to department managers and team leads.</li></ul><p>This permanent, full-time role is an in office-based (SW Edmonton) with travel to different sites around Edmonton and surrounding area as needed. A comprehensive total rewards package will be provided to the successful candidate. Apply today!</p> Business Data Analyst <p>Robert Half is thrilled to present this exciting opportunity for a  <strong>Business Data Analyst</strong> role for our client. We are searching for an innovative and detail-oriented professional to join their Analytics team. This is a role where you'll act as a bridge between business stakeholders and analytics development experts, helping to shape and maintain the tools and insights that drive business decisions.</p><p>If you pride yourself on your communication, problem-solving skills, and passion for data analytics, this could be the perfect fit for you!</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>In this role, you'll dive deep into the inner workings of business systems while collaborating with talented analytics developers, contributing valuable reporting tools to the entire organization. Here's an overview of your key responsibilities:</p><ul><li>Acquire an in-depth understanding of internal business systems from both end-user and developer perspectives.</li><li>Design, develop, and maintain enterprise reporting solutions using data sourced from multiple systems.</li><li>Perform comprehensive data analysis to unearth insights and trends.</li><li>Guarantee the integrity and accuracy of data by employing quality assurance and quality control methods.</li><li>Document and communicate analytical results while offering actionable recommendations.</li><li>Collaborate with users and analytics teams to troubleshoot and resolve issues in the analytics environment.</li><li>Create and execute robust testing plans to ensure data accuracy and seamless report functionality before production releases.</li><li>Build advanced reporting tools and visualizations using platforms such as Power BI and Excel.</li><li>Partner with stakeholders and the Product Owner to define specifications for new reports or improvements to existing ones.</li><li>Utilize your skills to enhance data workflows, integrate new tools, and streamline operations.</li></ul><p><br></p><p><br></p> Intermediate Accountant <p>Our client in Calgary is seeking a talented and motivated Intermediate Accountant to join their finance team on a contract basis. The successful candidate will play a crucial role in supporting various accounting functions and ensuring the accuracy and integrity of financial records. This is an excellent opportunity for an individual with a strong foundation in accounting principles and intermediate Excel skills to further develop their career in a dynamic and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in the preparation of monthly, quarterly, and annual financial statements</li><li>Perform reconciliations of accounts and investigate discrepancies</li><li>Assist in the preparation of budgets, forecasts, and financial analyses</li><li>Support the accounts payable and accounts receivable functions</li><li>Assist with the preparation of tax filings and compliance requirements</li><li>Collaborate with other departments to gather financial data and provide insights</li><li>Contribute to process improvements and efficiency initiatives within the finance team</li><li>Stay up-to-date with accounting regulations and best practices</li><li>Ad-hoc duties as requested</li></ul><p><br></p> Financial Analyst <p>Robert Half is partnered with a leading organization who is looking to hire a Financial Analyst to their growing team. This is a full time permanent position with a hybrid working environment located in the Markham area. As the Financial Analyst you will be responsible for; </p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and post monthly journal entries and assist in the timely preparation of monthly financial statements</li><li>Analysis and reconciliation of various balance sheet General Ledger accounts</li><li>Preparation of bank reconciliations for multiple accounts</li><li>Contribute to ad-hoc reporting or analysis as needed</li><li>Conduct thorough analysis and review of financial results monthly</li><li>Collaborate with auditors, providing necessary information and explanations during Year End audits</li><li>Ensure established procedures and guidelines are followed to accurately maintain the organization’s financial records and transactions</li><li>Identify and implement improvements to the existing month-end close process and reconciliations.</li><li>Assist in the development and implementation of policies and procedures to enhance internal controls.</li></ul><p><br></p><p><br></p><p>.</p><p><br></p><p><br></p> Office Coordinator <p>Robert Half is seeking a detail-oriented and proactive HR/Office Coordinator to join our client. This role is essential to maintaining our operational efficiency by overseeing various aspects of Human Resources, Accounts Receivable and Accounts Payable, Purchasing Support, and Facilities Management. The ideal candidate thrives in a fast-paced environment, is highly organized, and has a passion for improving workplace policies and systems.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Administer benefits enrollment, annual processes, and HR-related documentation.</li><li>Support recruitment,</li><li>Maintain accurate employee records</li><li>Coordinate the performance review and development plans</li><li>Develop and update company policies;</li><li>Implement employee engagement initiatives</li><li>Maintain compliance with workplace health and safety regulations.</li><li>Manage vendor invoices</li><li>Process payment transactions (e.g., via cheque, EFT, or credit card).</li><li>Monitor accounts receivable</li><li>Process and apply customer payments accurately.</li><li>Communicate with customers about outstanding balances and payment terms.</li><li>Review purchase orders and monitor vendor invoices to ensure timely payments.</li><li>Manage building access, key distribution, and security systems.</li><li>Coordinate office space planning and workstation setup for optimal functionality.</li></ul><p><br></p> Family Office Services – Associate (UHNW Tax/Planning) <p>Our client, a Private Investment Office serving an exclusive group of families who have made remarkable contributions to business, public service, and philanthropy, is seeking a <strong>Family Office Services Associate with a strong foundation in tax and financial planning.</strong> This role presents an opportunity to join an exceptional and collaborative culture that greatly values intellectual curiosity, humility, and teamwork. We are looking for a professional who combines technical expertise with a proactive, client-centered approach to support ultra-high-net-worth (UHNW) individuals through financial planning, tax structuring, and other advisory services.</p><p><strong> </strong></p><p><strong>What You’ll Do:</strong></p><p>·        Support an experienced team that acts as an Outsourced-Chief Investment Officer (“OCIO”), while also handling tax planning, accounting, and compliance for UHNW families.</p><p>·        Collaborate on complex tax structuring and assist in crafting forward-thinking strategies tailored to each client’s unique needs.</p><p>·        Actively contribute to team discussions focused on financial planning and family office operations.</p><p>·        Conduct in-depth analysis and modeling to offer detailed insights for tax-efficient strategies.</p><p>·        Work on projects of varying scope, from routine tasks to complex issues—no task is too small or too big.</p><p> </p><p><strong>Why Join?</strong></p><p>·        <strong>Exceptional culture</strong>: An environment built on mutual respect, shared success, and a supportive community.</p><p>·        <strong>Ultra-high-net-worth clients</strong>: Work alongside an experienced team to serve an elite group of families who value discretion, innovation, and excellence.</p><p>·        <strong>Collaborative Team</strong>: This close-knit, highly engaged group works together to maintain a supportive dynamic where ideas flow freely.</p><p>·        <strong>Prime Midtown Location</strong>: Spend <strong>4 days in-office</strong> per week at a convenient and accessible location.</p><p><strong> </strong></p> Collections Specialist <p>We are offering a fully onsite, long-term contract employment opportunity for a Collections Specialist based in Mississauga, Ontario. This role operates independently and plays a vital role in maintaining the financial health of the organization. The ideal candidate will have strong accounts receivable experience, including collections, cash application, and reporting, while also building relationships with clients to ensure timely payments.</p><p><br></p><p>Responsibilities</p><ul><li>Manage a portfolio of clients, fostering relationships and ensuring prompt payment.</li><li>Monitor and update A/R aging reports, identifying and addressing overdue accounts.</li><li>Process cash applications, accurately allocating payments received from clients.</li><li>Perform soft collection efforts, sending reminders and working collaboratively with customers to resolve outstanding balances.</li><li>Ensure billing accuracy, meticulously reviewing and updating up to 500 invoices per month.</li><li>Generate and present reports on collection activities, payment trends, and outstanding balances.</li><li>Handle inbound customer inquiries, providing clear, professional support regarding billing and payment issues.</li><li>Utilize QuickBooks Online and Microsoft Excel to maintain accurate records and support reporting needs.</li></ul><p><br></p> Controller <p><strong>About the Role:</strong></p><p>We are hiring on behalf of a client in the construction industry seeking an experienced <strong>Controller</strong> to join their team for a 14+ month maternity leave contract. In this role, you will lead and support a team of 7 employees, handling day-to-day accounting operations for two entities with combined annual revenue of approximately $60 million. You’ll oversee financial reporting, cash flow management, budgeting, forecasting, and inter-company transactions. This position offers a hands-on opportunity to contribute meaningfully to the organization while mentoring a dynamic team.</p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Financial Reporting:</strong></p><ul><li>Prepare, review, and oversee accurate and timely financial statements in accordance with ASPE standards.</li><li>Manage month-end and year-end close processes, including entries, reconciliations, and variance analyses.</li><li>Collaborate with external accounting firms for year-end working papers and tax file submissions.</li></ul><p><strong>2. Cash Flow Management:</strong></p><ul><li>Monitor, analyze, and manage cash flows to ensure obligations are met while optimizing resources.</li><li>Review and oversee annual ACR submissions to financial institutions.</li></ul><p><strong>3. Budgeting and Forecasting:</strong></p><ul><li>Lead annual budgeting processes and provide ongoing financial projections (forecasting set up in August/September for November 30 year-end).</li><li>Create and maintain customizable templates for future reporting needs.</li><li>Perform variance analysis to recommend corrective actions.</li></ul><p><strong>4. Inter-Company Transactions (No Consolidations):</strong></p><ul><li>Manage and review high-volume inter-company transactions between two separate entities.</li></ul><p><strong>5. Oversight Functions:</strong></p><ul><li>Supervise full-cycle Accounts Payable and Accounts Receivable functions, ensuring payment collections, accounts management, and cash flow efficiency.</li></ul><p><strong>6. Team Leadership:</strong></p><ul><li>Mentor and supervise a team of 7, fostering collaboration and professional growth.</li><li>Support team members in daily tasks and facilitate strong communication and teamwork across departments.</li></ul><p><br></p> IT Systems Administrator <p>Are you an experienced IT infrastructure professional who has experience in an industrial/manufacturing environment? This IT Systems Administration role is with a well-established industrial company. This company has clients across BC and even a few in the US and across Canada.</p><p><br></p><p>This role is well suited to an experienced systems administrator who has been working on Microsoft systems such as Office365, MS Windows, Active Directory, etc. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>In this role, you’ll work primarily on-site in the Delta, BC office.</p><p><br></p><p>One of the attractive parts of this job is to get involved in all aspects of IT systems design, implementation, and ongoing support. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p> Senior Accountant <p><strong>Position Summary:</strong></p><p>We are seeking a highly skilled and detail-oriented <strong>Senior General Ledger (G/L) Accountant</strong> to join our finance team. This critical role is responsible for managing the general ledger, ensuring the accuracy and integrity of financial statements, and supporting month-end and year-end closing processes. The ideal candidate will bring strong technical accounting expertise, a process improvement mindset, and a proven ability to thrive in a collaborative and fast-paced environment.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and oversee all aspects of the general ledger to ensure accuracy and compliance with Generally Accepted Accounting Principles (GAAP).</li><li>Prepare and review journal entries, reconciling accounts, and resolving discrepancies in a timely manner.</li><li>Lead month-end, quarter-end, and year-end close processes, including preparation of financial statements and supporting documentation.</li><li>Analyze financial data and trends to ensure proper reporting, and provide insights for management decision-making.</li><li>Collaborate with internal and external auditors to support audit requests and maintain compliance.</li><li>Assist in the implementation and maintenance of financial controls and policies to safeguard company assets.</li><li>Maintain and update ERP system records, ensuring the integrity of financial data.</li><li>Support tax and regulatory filings by providing accurate financial information and documentation.</li><li>Partner across departments to support budgeting, forecasting, and variance analysis to drive operational performance.</li><li>Champion process improvement initiatives, including automation and streamlining of accounting processes to enhance efficiency.</li></ul><p><strong> </strong></p><p><br></p> Executive Assistant <p>We are searching for a highly skilled Executive Assistant to provide high-level administrative support to executive leadership within a First Nation organization. This role requires a proactive problem solver with strong communication and interpersonal skills, capable of handling a variety of operational challenges in a dynamic environment. The ideal candidate will have experience managing multiple priorities, maintaining confidentiality, and demonstrating professionalism in all interactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Manage and coordinate calendars for 2 Executives.</p><p>• Screen incoming calls and emails, responding or redirecting as needed.</p><p>• Arrange travel logistics, including accommodations, transportation, and itineraries.</p><p>• Assist in meeting preparation, including agenda coordination, research, presentation creation, and minute-taking.</p><p>• Prepare and edit correspondence, communications, reports, and presentations.</p><p>• Organize and coordinate departmental meetings and events.</p><p>• Process credit card and travel expense claims for the department.</p><p>• Maintain filing systems (electronic and paper) and ensure proper documentation storage.</p><p>• Act as a liaison between internal departments and external stakeholders as needed.</p><p>• Provide reception support for executive visitors.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Perform other administrative tasks as assigned by executive leadership.</p><p><br></p><p><br></p> Account Manager <p>We are offering an exciting remote sales opportunity! As an integral part of the team, you will be instrumental in managing customer relations and guiding new clients through a detailed account setup process, as well as signing new clients. This role is highly interactive and requires a blend of sales, customer service, and marketing skills.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Guide new clients through a comprehensive account setup process, including the initiation of production requests and the customization of various marketing campaigns</p><p>• Provide new clients with various training resources and assist in program roll out within their businesses</p><p>• Offer ongoing account management, customer service, and marketing support to our existing client base</p><p>• Develop genuine relationships with clients and provide relevant feedback and advice on their marketing programs and implementation</p><p>• Promote products and services to client base, including seminars and workshop opportunities, new marketing campaigns, and new customer acquisition opportunities</p><p>• Use Salesforce (CRM) to document all account activity based on phone calls, emails, and projects</p><p>• Play a key role in client retention by providing exceptional account management</p><p>• Coordinate program launch materials for new clients</p><p>• Initiate production requests for new client orders</p><p>• Set up and customize various marketing campaigns for new clients</p> Customer Service / Order Management <p>Are you passionate about delivering exceptional customer service and playing a key role in supporting sales operations?</p><p><br></p><p>We are looking for a motivated and detail-oriented <strong>Customer Service/ Order Management Representative</strong> to join our clients team. In this role, you’ll interact with customers to provide and process information related to orders, inquiries, and products, all while ensuring an exceptional customer experience. If you thrive in a fast-paced environment, excel at multitasking, and have strong communication skills, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for customers through phone and electronic communications.</li><li>Accurately enter orders into the system and send timely order acknowledgments to customers.</li><li>Organize workflow to meet both customer and internal deadlines.</li><li>Keep customers informed about any changes to their orders and provide updates on pricing and delivery schedules.</li><li>Collaborate with various teams internally, including the Scheduler, Sales Manager, Sales Reps, Traffic Manager, and Freight Forwarder to ensure smooth order fulfillment and shipping processes.</li><li>Prepare export documentation for international shipments, including IMOs, CERS, and VGM reports.</li><li>Monitor open orders weekly and coordinate shipments with the shipping department.</li><li>Handle and resolve customer concerns or complaints, escalating them to management when necessary.</li><li>Create and maintain customer accounts, ensuring all records are accurate and up to date.</li><li>Provide general customer assistance and information, directing calls or inquiries to the appropriate department or team member as necessary.</li><li>Attend internal meetings, and participate in trade shows as needed to support sales efforts.</li></ul> Payroll Manager <p>We are seeking a highly skilled Payroll Manager/Director to provide oversight, leadership, and troubleshooting support for our client's payroll operations across Canada. This role is responsible for ensuring compliance, accuracy, and efficiency in payroll processing while leading a team of payroll professionals. The Payroll Manager/Director will act as a strategic partner, supporting locations that manage their own payroll processes.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Leadership & Oversight</p><ul><li>Provide leadership and direction to the Payroll team, overseeing the work of payroll professionals.</li><li>Act as the key payroll subject matter expert for locations across Canada, ensuring compliance and best practices.</li><li>Develop and maintain payroll policies, procedures, and controls to support operational efficiency.</li><li>Collaborate with clinic managers and internal stakeholders to resolve payroll challenges.</li></ul><p>Payroll Compliance & Troubleshooting</p><ul><li>Ensure compliance with federal and provincial payroll regulations across Canada.</li><li>Troubleshoot and resolve complex payroll issues, including tax discrepancies, payroll errors, and system-related challenges.</li><li>Conduct periodic payroll audits to identify and mitigate risks.</li><li>Stay current with legislative changes and update payroll policies accordingly.</li></ul><p>Process Optimization & Systems Management</p><ul><li>Continuously assess payroll processes and recommend improvements to enhance efficiency and accuracy.</li><li>Work closely with HR, Finance, and IT teams to optimize payroll workflows.</li><li>Nice to have: Familiarity with Ceridian Dayforce to support payroll system enhancements and troubleshooting.</li></ul><p>Training & Support</p><ul><li>Provide training and guidance to clinic managers on payroll policies, system use, and compliance requirements.</li><li>Support payroll analysts in handling escalations and complex payroll inquiries.</li><li>Ability to support and lead local efforts from payroll perspective in conjunction with HRIS leadership to migrate locations to new system</li></ul><p><br></p> Accountant <p>Our client in Calgary is seeking an experienced Accountant to join their team on a contract basis. The ideal candidate will have a strong background in accounting principles, experience with Oracle, Hyperion Cloud, intermediate Excel skills, and a minimum of 2 years of relevant experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage day-to-day accounting operations, including accounts payable/receivable, general ledger entries, and bank reconciliations.</li><li>Prepare financial statements and reports for management review.</li><li>Assist with budgeting, forecasting, and financial analysis.</li><li>Ensure compliance with accounting standards and regulations.</li><li>Collaborate with other departments to support financial planning and decision-making.</li><li>Provide support during audits and tax filings.</li><li>Continuously identify opportunities for process improvement and efficiency gains.</li><li>Ad-hoc duties as requested.</li></ul><p><br></p>