17 results for Telecommunications Specialist

Senior Learning & Development Specialist We’re looking for a creative and technically skilled Senior Learning & Development Specialist to join a collaborative, high-performing People & Culture team. This newly created role will lead the design and development of engaging, scalable digital learning experiences that support employee growth and performance across the organization. You’ll have the opportunity to shape how learning happens—building content from the ground up, leveraging technology, and partnering with teams across the business to deliver smart, modern learning solutions. Key Responsibilities <ul><li>Design and build digital learning materials including eLearning modules, training videos, job aids, and interactive guides</li><li>Lead the development and deployment of learning assets using LMS platforms (e.g. Cornerstone) and course authoring tools (e.g. Articulate)</li><li>Maintain and optimize content in the learning management system, ensuring ease of access and engagement for users</li><li>Create instructional materials such as How-To guides, process walkthroughs, and microlearning pieces</li><li>Partner with subject matter experts to identify learning needs and co-create relevant, accessible solutions</li><li>Apply instructional design and adult learning principles to ensure all content is effective and engaging</li><li>Support the creation of learning journeys for onboarding, compliance, leadership, and systems training</li><li>Monitor learning analytics and use insights to iterate and improve content over time</li><li>Contribute to broader HR and development projects as part of a supportive and collaborative team</li></ul>

Client Services IT Technician Job Posting: Client Services IT TechnicianRobert Half is currently seeking a qualified and committed Client Services IT Technician with expertise in troubleshooting and resolving technical issues related to computer hardware and software for our client.Key Responsibilities:<ol><li>First Line of Support: Establish yourself as the initial 'go-to' contact for customers, responding to their tickets and offering technical assistance for queries related to computer systems, software, and hardware, both telephonically and in person.</li><li>System Maintenance: Keep up the day-to-day performance of computer systems, from installations and repairs to regular clean-ups.</li><li>Problem Resolution: Guide customers through the problem-solving process, detect issues based on customer tickets and implement effective solutions. Use diagnostic programs as necessary to address problems.</li><li>Networking: Resolve technical problems with Local Area and Wide-Area Networks. Act as the bridge between end users and higher-level support related to third-party systems.</li><li>Customer Communication: Conduct follow-ups to ensure the resolution of all customer issues. Collect user feedback about computer usage.</li><li>Advisory Role: Counsel customers on the most suitable IT solutions for them.</li><li>Billing Management: Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ol>

Financial Data Analyst Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. Our telecommunications client needs a Financial Data Analyst for a six-month term. In this role you test accuracy of financial reports and validate ERP data transfers. The Financial Data Analyst’s duties will include: · Verifying accuracy of automated reports from ERP· Performing Quality Assurance on integrity of financial data transfers between ERP systems· Creating custom, automated financial reports from ERP· Supporting Financial Planning and Analysis team in data collection, validation and analysis· Other duties in support of data management

Service Advisor The Service Advisor is responsible for overseeing the company’s service department, managing after-sales relationships, ensuring efficient service delivery and maintaining high customer satisfaction levels by setting service standards, leading a team of service technicians, resolving customer complaints and continuously improving service processes; essentially acting as the primary link between the company and its after-sales clients to provide service and repairs to meet customer expectations. Key responsibilities: • Team Management: Lead a team of service technicians, assigning tasks, monitoring performance, and providing feedback to optimize service quality. • Customer Relationship Management: Build and maintain strong customer relationships by addressing inquiries, resolving complaints, and proactively identifying customer needs. • Quotations: Provide estimates and quotations to new and existing customers for service jobs and small installation jobs which includes visits to customer sites. • Prioritizing Service Levels: Ensure service delivery is prioritized based on customer status. Escalate service on high-value customers as necessary. • Quality Control: Develop and implement service standards, procedures, and quality control measures to guarantee consistent service delivery. • Ongoing Service Improvement: Identify opportunities to streamline service operations, improve efficiency and reduce costs.

Application Support Our Edmonton based client is looking for an Application Support Specialist for a 12-month contract. The ideal candidate will bring expertise in low-code application development, maintenance, and SharePoint 2013 to SharePoint Online migration. You will be tasked with developing business productivity applications, ensuring smooth data integration, offering technical support, maintaining system documentation, and aligning with IT teams to ensure that applications comply with organisational policies, security standards, and regulatory requirements. Responsibilities:<ul><li>Utilize low-code development platforms such as Power Apps and Power Automate to design applications that accommodate business and stakeholder needs.</li><li>Implement data integration and synchronization with other systems and databases.</li><li>Develop and perform test plans to validate application functionality and performance.</li><li>Ensure applications adhere to organizational policies and industry standards through rigorous quality assurance checks.</li><li>Customize existing applications to improve functionality, performance, and system integration.</li><li>Resolve application-related issues by providing technical support in cooperation with IT or software vendors.</li><li>Execute system updates, patching, and testing to warrant seamless running of applications.</li><li>Manage user roles, permissions, and workflows to promote efficiency in organizational processes.</li><li>Maintain comprehensive documentation including user guides, technical specifications, and operational manuals.</li><li>Conduct workshops or one-on-one sessions to train end-users on new applications and tools.</li></ul>

System Administrator Our client is seeking an experienced Systems Engineer for an initial 6-month contract. This role requires strong expertise in both Windows and Linux environments and will focus on maintaining their server infrastructure, virtual environments, and cloud services. You'll be working with a modern stack that includes Azure, VMware, Citrix, and Automox. Key Responsibilities:<ul><li>Administer and maintain Windows Server (full Microsoft stack) and Linux server environments.</li><li>Support and manage Azure, Active Directory (AD), and PowerShell scripting for automation and task management.</li><li>Oversee server patch management—currently using Microsoft Endpoint Configuration Manager (ECM), transitioning to AUTOMOX.</li><li>Manage and maintain VMware virtualization platforms.</li><li>Support and enhance Citrix environments, particularly for virtual desktops and application delivery.</li><li>Monitor, troubleshoot, and optimize system performance across server, virtualization, and cloud environments.</li><li>Ensure system security, backup, and disaster recovery processes are in place and effective.</li></ul>

Manager of Information Technology This is a technology leadership role with a well-established real estate development company in downtown Vancouver. In this role, you’ll play an important role as part of the management team, and you’ll be leading the technology initiatives for the Canadian operations. In this role, you’ll be responsible for the day-to-day operation of the technology team, and you will take care of budgeting and planning for upcoming projects and initiatives. Importantly, you will have a seat at the leadership table at this organization, and you will be encouraged to bring your ideas related to process improvements, innovation and ways to make the organization stronger and better. You will work on a wide variety of technologies related to IT infrastructure, information security, business software applications, and some other specialized systems related to real estate management and hospitality (hotels/restaurants). This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s technology roadmap. You’ll be mentoring and coaching your internal staff members, and managing several external vendors. You will work with your colleagues to plan and budget for the various technology initiatives. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck

IT Systems Administrator Are you an experienced IT infrastructure professional who has experience in an industrial/manufacturing environment? This IT Systems Administration role is with a well-established industrial company. This company has clients across BC and even a few in the US and across Canada. This role is well suited to an experienced systems administrator who has been working on Microsoft systems such as Office365, MS Windows, Active Directory, etc. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you’ll work primarily on-site in the Delta, BC office. One of the attractive parts of this job is to get involved in all aspects of IT systems design, implementation, and ongoing support. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck

Identity Governance & Access Management Lead Robert Half are seeking a skilled Identity Governance & Access Management Lead to oversee and enhance our clients identity governance framework. This role will be responsible for leading a team, driving strategic initiatives, and ensuring seamless identity lifecycle management across the organization. The ideal candidate will have deep expertise in Identity and Access Management (IAM) technologies, governance processes, and security best practices. This position will work on-site 4-days per-week and has an initial term of 6-months with the potential to convert to permanent. Key Responsibilities:<ul><li>Develop and execute an Identity Governance strategy focused on user lifecycle management.</li><li>Lead and support a team of identity governance professionals, fostering a strong and collaborative team culture.</li><li>Oversee the implementation and ongoing operation of the identity governance platform.</li><li>Establish and enforce governance processes to enhance security and compliance.</li><li>Collaborate with technology teams and business leaders to integrate IAM solutions across enterprise systems.</li><li>Drive automation initiatives to improve security controls and operational efficiency.</li><li>Manage vendor relationships and ensure alignment with business objectives.</li><li>Ensure that platforms are configured and maintained according to industry security standards and organizational policies.</li></ul>

IT Lead/Support We are offering a long term contract employment opportunity for an IT Lead role in the Wholesale Distribution industry. As an IT Lead, you will be responsible for overseeing infrastructure technologies and implementing best practices. This is a Hybrid role located in Markham, Ontario looking for someone available to start immediately. Responsibilities: · Management of the IT Department, including overseeing employee relations, conducting performance reviews, and handling disciplinary actions;· Manage and maintain critical IT systems and security programs, including but not limited to Office 365, MS Defender, Active Directory, Entra ID, Mimecast, CrowdStrike, and Intune, by· overseeing policies, configurations, secure user access, threat protection, and seamless device and identity management across the organization;· Responsible for managing Microsoft Azure and coordinating with the organization’s service provider to ensure the effective operations and maintenance of the cloud environment;· Manages incident response efforts, swiftly addressing and mitigating cyber threats to protect the IT environment and minimize impact;· Responsible for software license management, ensuring compliance, and optimizing usage across the organization;· Responsible for managing contracted IT services and overseeing relationships with all IT vendors to ensure effective service delivery and alignment with organizational needs;· Responsible for the setup, configuration, maintenance and troubleshooting of all endpoints across the organization;· Ensures replacement and installation of hardware components and peripherals are complete;· Ensures timely and efficient resolution of all employee IT requests; · Manages telephony and website infrastructure to ensure seamless communication and online presence; and· Other duties as assigned.

Network & Systems Administrator We are in the process of hiring a Network & Systems Administrator to join our team based in Burlington, Ontario. In this role, you will be responsible for ensuring the smooth operation of our network and systems and providing technical support to our team. This role is 100% onsite in Burlington! Responsibilities:• Oversee the installation, configuration, and maintenance of network hardware and software, including firewall technologies and Cisco routers• Support and maintain LANs, WANs, VPNs, network segments, Internet, and intranet systems• Handle DNS, DHCP, VPN, and firewall configurations• Conduct regular backups and establish disaster recovery procedures to ensure data integrity• Install, configure, and maintain Windows servers and storage management systems (RAID, SAN, NAS)• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches• Manage active directory, group policy, user access controls, and maintain network facilities in individual machines• Oversee the management of enterprise applications such as Microsoft Exchange Server, SQL Server, and SharePoint• Handle VMware, Hyper-V, and other virtualization platforms, and perform network address assignment• Document system configurations and procedures, evaluate and modify system's performance, and review application logs• Resolve network issues and respond immediately to security or usability concerns• Carry out other duties as assigned.

Senior Manager, IT Operations Robert Half is looking to hire a full time / permanent Senior Manager of IT Operations to join their team in the East GTA. Please take a look at the summarized information below and apply if you are a good fit! Role: Senior Manager, IT Operations and ImprovementsType: Full time / PermanentLocation: East GTACompensation: $120k to $140k + 10% to 15% Bonus (Pending exp) + 3 Weeks Vacation + Strong Benefits Requirements:- 10+ years experience working in IT; leadership, project management, consulting etc- Process improvements, reporting, contract management- Knowledge and passionate about AI- Pushing projects forward; managing stakeholders- Experience speaking with external parties- Main thing is someone with leadership qualities (Emphasis)o Strong communication skillso Direct and confidento Strong peoples person- Someone that has experience growing an IT infrastructure; identifying processes that could be improved; grew an IT environment with company growth (example)

Data Migration Manager We are seeking an experienced ETL Manager to oversee and lead our clients data migration efforts for their SAP S/4HANA rollout, working closely with a global System Integrator (SI) vendor. This role will be responsible for managing internal resources, ensuring the vendor delivers on expectations, and driving the implementation of recommended data framework improvements. This contract has an initial term of 16-months, with potential to extend. Preference will be candidates local to Calgary, however, this role is open to candidates Canada-wide. Key Responsibilities<ul><li>Lead and manage the ETL process for SAP S/4HANA implementation in a multi-threaded build, test, and deploy cycle.</li><li>Oversee vendor performance, ensuring alignment with project goals and Accenture’s recommendations.</li><li>Manage internal ETL resources and serve as the main point of contact between our team and the SI vendor.</li><li>Ensure data quality, governance, and compliance throughout the migration process.</li><li>Develop and enforce best practices for data validation, cleansing, and reconciliation.</li><li>Coordinate cutover activities, including supporting two-week on-site periods as needed.</li><li>Prepare presentations and status reports for leadership and stakeholders.</li><li>Identify and resolve data-related issues, ensuring smooth go-live transitions.</li></ul>

NetSuite Administrator Robert Half is looking to hire a full time / permanent NetSuite Administrator for a client that is rapidly expanding in the West GTA region. Please take a look at the information below and apply if you fulfill the requirements! Role: NetSuite AdministratorType: Full time / permanentLocation: West GTA RegionCompany: Confidential Compensation: $120k to $140k + 3 weeks vacation (Additional Christmas close) + Strong benefits w Wellness AccountRequirements:- 10+ years experience with NetSuite- Building dashboards / reporting- Implementation / Intergration - Troubleshooting - Further utilization of NetSuite- Training and documentation- Self directed and able to work independently (This individual will be the main resource for NetSuite)

Dynamics 365 F&O Systems Administrator Our Vancouver-based client is hiring a Systems Administrator – Dynamics 365 Finance & Operations (F& O) on a contract basis through December 2025. This is a remote role, supporting Central Time business hours. The team is distributed, with offices across the U.S. and Canada. As they expand their Dynamics 365 F& O implementation from Canada into the U.S., their user base will double from 300 to over 600 users. Currently, one system administrator manages this environment, and with the increasing demand, they are looking to add additional support to ensure a smooth transition and continued high-level service to their growing user community. Key Responsibilities<ul><li>Create, manage, and maintain user accounts, roles, and permissions in D365 F& O.</li><li>Configure and maintain workflows to support business processes.</li><li>Implement system updates and configurations based on evolving business needs.</li><li>Provide day-to-day support for end-users, resolving issues and answering system-related questions.</li><li>Help develop and execute regression testing strategies.</li><li>Assist in the implementation of Leapwork as an automated testing solution (an alternative to RSAT).</li><li>Collaborate with cross-functional teams across the U.S. and Canada to support system changes and improvements.</li><li>Manage and resolve tickets through ServiceNow (or a similar platform).</li></ul>

Manager of Business Systems A client of Robert Half is seeking a highly organized and detail-oriented Manager of Business Systems to join their team. In this role, you will be responsible for strategic planning, designing, integrating, and maintaining systems, including both web and mobile solutions. Responsibilities: • Oversee the strategic planning and design of systems to meet business needs.• Manage the integration and maintenance of systems, ensuring they function effectively and efficiently.• Leverage technical expertise in systems to troubleshoot issues and implement solutions.• Utilize Salesforce Sales Cloud and Service Cloud to manage sales and customer service processes.• Implement and manage the Property Management System to streamline operations.• Oversee support for mobile devices and technology, ensuring optimal performance and user experience.• Ensure the mobile app and mobile web are updated and aligned with business requirements.• Oversee the process of payments, ensuring they are processed accurately and efficiently.• Manage the POS - Point of Sale system to facilitate smooth and efficient transactions.• Implement and manage Dynamics 365 Finance & Operations to streamline financial processes and operations.

LIS Administrator We are in search of a LIS Administrator to become a part of our team located in Toronto, Ontario. Your role will focus on supporting and enhancing our lab information system (LIS) and ensuring its smooth operation. You will be working in a fast-paced environment and will be expected to handle multiple tasks simultaneously and effectively. Responsibilities: • Ensuring seamless data transfer for test orders within the LIS. • Designing and implementing system interfaces to optimize functionality. • Addressing and rectifying any software issues within the LIS. • Assisting in the deployment of updates and releases for the LIS. • Incorporating new features into the LIS to enhance usability and efficiency. • Verifying and validating software changes within the LIS. • Aligning the configuration of lab and financial systems to meet company standards. • Leveraging skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, and Firewall Technologies to support your work. • Applying knowledge of AB Testing, Active Directory, Backup Technologies, Cluster Analysis, and Computer Hardware to enhance system performance.