Account Manager in Raleigh, NC

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Raleigh, NC

45023 - 68828

25th percentile

45023

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

54855

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

68828

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Customer Service Manager

52268

58478

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Senior Customer Service Specialist

41659

48386

53820

Customer Experience Specialist

39071

48904

57701

Customer Service Specialist

37778

41918

46834

Call Center Specialist

35966

39330

49680

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