Customer Service Manager in Atlanta, GA

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Atlanta, GA
54288 - 69875
25th percentile
54288
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
60738
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
69875
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 46763 56975 71488 Senior Customer Service Specialist 43269 50256 55900 Customer Experience Specialist 40581 50794 59931 Customer Service Specialist 39238 43538 48644 Call Center Specialist 37356 40850 51600
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