Customer Service Specialist in Memphis, TN

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Memphis, TN
35040 - 43440
25th percentile
35040
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
38880
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
43440
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 48480 54240 62400 Account Manager 41760 50880 63840 Senior Customer Service Specialist 38640 44880 49920 Customer Experience Specialist 36240 45360 53520 Call Center Specialist 33360 36480 46080
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