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Customer Service Specialist in Sacramento, CA

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Sacramento, CA
40515 - 50228
25th percentile
40515
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
44955
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
50228
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 56055 62715 72150 Account Manager 48285 58830 73815 Senior Customer Service Specialist 44678 51893 57720 Customer Experience Specialist 41903 52448 61883 Call Center Specialist 38573 42180 53280

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