236 results for Cloud Computing Analyst

Desktop Support Analyst We are in the process of hiring a Desktop Support Analyst for our team in the metal fabrication industry, located in Cypress, California. As a Desktop Support Analyst, you will be tasked with handling IT-related issues, including support for desktops, laptops, printers, and handheld scanners. Your proficiency in operating systems, applications, and technologies will be crucial to your role. Responsibilities: • Provide support for desktop and application technologies including desktops/laptops, printers, and handheld scanners. • Display a strong working knowledge of the Windows OS and desktop productivity tools such as Microsoft Office. • Manage virtualization technologies and active directory operations. • Understand and troubleshoot networking protocols like TCP/IP, DNS, DHCP. • Support VPN applications and Microsoft products and applications, including Windows OS, Office Suite, Teams. • Offer web browser support for platforms such as Chrome, Edge. • Utilize IT Service Management Systems like ServiceNow. • Handle operating systems like Windows, MacOS, Linux. • Manage mobile device management (MDM) solutions and file-sharing platforms like OneDrive, SharePoint. • Support remote desktop protocols and tools. • Provide support for email systems and protocols, including Microsoft Exchange, Outlook, IMAP/SMTP. • Implement endpoint security solutions and offer printer and peripheral support. • Use collaboration tools effectively.

Programmer Analyst Job Title: Junior C# Developer – .NET Core, Azure, and SQLLocation: New England, can be remote but must be able to go into Rhode Island a couple times a month.Job Type: Full-TimeExperience Level: Junior (1–3 years of professional experience) Job DescriptionWe are seeking a motivated and detail-oriented Junior C# Developer to join our dynamic technology team. This role offers the opportunity to work on cutting-edge projects using .NET Core, Azure, and SQL within a collaborative environment that encourages learning and professional growth. If you’re passionate about software development and are eager to build innovative and scalable applications, we’d love to hear from you! Key Responsibilities<ul><li>Develop and Maintain Applications: Write, test, and maintain clean, efficient, and reliable code in C# using .NET Core for various business solutions.</li><li>Collaborate with Teams: Work closely with cross-functional teams, including product managers, business analysts, and senior developers, to understand requirements and deliver high-quality features.</li><li>Database Management: Design and optimize database queries, procedures, and schemas using SQL Server to support application functionality.</li><li>Cloud Integration: Develop solutions leveraging Microsoft Azure cloud services, including Azure Functions, API Management, and storage services.</li><li>Troubleshooting: Debug, identify, and resolve application issues promptly to ensure optimal performance.</li><li>Documentation: Create and maintain technical documentation, including application workflows and code comments, to support ongoing development and maintenance.</li><li>Continuous Learning: Stay updated with the latest technologies and best practices in software development, particularly in the .NET and Azure ecosystems.</li></ul>

Salesforce Developer We are seeking a highly skilled Salesforce Developer/Administrator with expertise in Salesforce Service Cloud, Salesforce Financial Services Cloud, and Salesforce Marketing Cloud to join our team. The ideal candidate will have strong experience in the banking or credit union domain, focusing on implementing end-to-end Salesforce solutions that enhance customer engagement, improve operational efficiency, and meet specific industry requirements. This role will involve gathering business requirements, designing and deploying Salesforce solutions, and supporting cross-functional teams to drive customer success. <ul><li>Design, develop, and maintain custom Salesforce applications using Apex, Lightning Web Components, Visualforce pages, and integrate with external systems.</li><li>Implement and configure Salesforce Marketing Cloud features such as Journey Builder, Email Studio, Audience Segmentation, and Automation Studio to deliver personalized marketing campaigns.</li><li>Implement Salesforce Service Cloud solutions, including case management, service console, knowledge base, and omnichannel support, to optimize customer service workflows.</li><li>Configure and implement Salesforce Financial Services Cloud for client relationship management, financial planning, and account management to meet the unique needs of financial institutions.</li><li>Develop custom APIs and integrations with third-party platforms, such as banking applications, data warehouses, and marketing tool</li></ul>

Applications Development Analyst We are offering a contract to permanent employment opportunity for an Applications Development Analyst in Tallahassee, Florida. This role involves supporting the Application Services Office with the System of Engagement (SoE) in the development and deployment of cloud solutions and GIS support. The successful candidate will also be involved in various other activities as outlined within their primary job duties and tasks. Responsibilities: • Assist in supporting the Application Services Team with activities that explore and optimize existing processes, applications, legacy systems, databases, web interfaces, and/or hardware • Provide technical GIS support to the Central Office and Districts in the use of GIS web map services and ArcGIS Enterprise • Assist with the GIS System of Engagement (SoE) in the development and deployment of cloud solutions aimed at the integration of systems • Work with both internal and external customers to gather business requirements, develop deliverables, perform both database and data analysis • Provide technical support related to ArcGIS Online, ArcMap, ArcGIS PRO, ArcGIS Portal, software, and Server extensions and add-ons • Assist with the systems in the maintenance and upgrading of the product • Provide technical support to Central Office and Districts and the design and implementation of ArcGIS, ESRI WebApps, and software projects • Assist in the installation, development, and management of ESRI ArcGIS Enterprise Environments and ESRI desktop software • Perform other technical assignments needed to support Application Services, including Portal user account management, metadata collection and management.

Programmer/Analyst: III (Senior) Responsibilities:• Assist with the development of modern REST APIs using Java Spring Boot, CICD, Cloud-enabled services, and Container both on-premises and in the cloud.• Participate in system design and business analysis, including server layout, availability, disaster recovery planning, and production deployments.• Contribute to software and data design aspects, including database schema, storage considerations, data mapping, data storage efficiency, and API design.• Play a role in software delivery, both hands-on and in an advisory capacity, to create server architecture, table layouts, highly available data resources, and configure highly performant data sources.• Engage in work related to Kafka, including analyzing proper use cases and detailed Kafka environment setup considerations.• Collaborate with team members and partners across organizational lines, demonstrating excellent interpersonal skills and a positive attitude.• Demonstrate strong Java development experience, including experience with the Spring Framework, Eclipse, Maven, and Gradle.• Exhibit strong experience in developing application interfaces (API) with Java or similar object-oriented languages.• Utilize relational and non-relational databases effectively.• Apply agile framework/methodology in project execution.• Exhibit strong leadership skills, planning, and excellent collaboration skills.• Display out-of-the-box problem-solving skills, seeing and articulating patterns and relationships between technologies, processes, business models, and people.• Demonstrate self-motivation with the ability to appropriately prioritize and plan complex tasks in a rapidly changing environment.• Show adaptability in a dynamic work environment and deliver successfully while exhibiting flexibility.

System Analyst (C. Advanced) We are offering a contract for a System Analyst (C. Advanced) position based in Tallahassee, Florida. As a System Analyst, you will be tasked with providing technical guidance and expertise in developing Power BI dashboards, DAX, data mappings, and monitoring a high-volume of complex data processes. Responsibilities: • Design, develop, and maintain Power BI solutions, employing your expertise in DAX (Data Analysis Expressions) • Oversee the design of data models and relationships in Power BI to ensure efficient data retrieval and analysis • Create interactive and visually appealing reports and dashboards in Power BI that provide actionable insights to stakeholders • Develop complex DAX formulas to perform calculations, aggregations, time intelligence, and other data manipulations within Power BI • Extract, transform, and load data from various sources into Power BI, including databases, spreadsheets, cloud services, and APIs • Optimize Power BI reports and DAX calculations for improved performance and faster query response times • Select appropriate visualizations (e.g., charts, tables, maps, KPIs) to represent data effectively and enable users to gain insights quickly • Implement data security measures within Power BI to ensure that sensitive information is accessible only to authorized users • Adhere to data governance policies and regulations • Validate and cleanse data during the integration process to ensure the accuracy and integrity of data • Collaborate with business stakeholders, data analysts, and other team members to understand requirements and deliver effective solutions • Document data models, DAX formulas, and development processes for future reference and knowledge sharing • Identify and resolve issues related to data connections, DAX calculations, and report performance • Provide excellent customer support, maintaining meticulous quality of work, and work product.

Applications Development Analyst We are offering a contract for an Applications Development Analyst role in Tallahassee, Florida. The selected individual will be a crucial member of the Application Services Office, contributing to the design, development, and deployment of cloud solutions and providing GIS support. Responsibilities • Contribute to the design, development, and deployment of cloud solutions for optimal resource utilization and seamless user experience. • Provide technical support for the Application Services Team to optimize existing processes, applications, legacy systems, databases, web interfaces, and hardware. • Collaborate with both internal and external customers to gather business requirements, develop deliverables, and perform data analysis for effective information sharing and technology adoption. • Assist with the GIS System of Engagement in the integration of systems. • Offer technical GIS support to the Central Office and Districts in the use of GIS web map services and ArcGIS Enterprise. • Provide technical support related to ArcGIS Online, ArcMap, ArcGIS PRO, ArcGIS Portal, and Server extensions and add-ons. • Support the design and implementation of ArcGIS, ESRI WebApps, and projects. • Assist in the installation, development, and management of ESRI ArcGIS Enterprise Environments and ESRI desktop software. • Perform other technical assignments needed to support Application Services.

IT Analyst We are offering an exciting opportunity in the financial services industry for an IT Analyst based in Edgewood, Maryland, United States. As an IT Analyst, you will be involved in various technical tasks such as system engineering, security focus, and vulnerability scanning and remediation. Responsibilities: • Manage server administration tasks, including group policy implementation • Focus on security aspects such as Azure AD, MFA, and SSO • Conduct vulnerability scanning and remediation to secure IT infrastructure • Develop and manage Android applications as part of the job role • Utilize Cisco Technologies and Citrix Technologies for various IT operations • Handle Microsoft and Active Directory related tasks • Manage and troubleshoot Apple devices and Mac computers • Work on computer hardware and configuration management tasks • Oversee deployments related to various IT projects.

Vulnerability Analyst We are in the Financial Services industry, situated in McAllen, Texas, 78504, United States, extending an opportunity for a Vulnerability Analyst. This role involves managing information security, hardening systems, and conducting organization-wide vulnerability scanning and remediation processes. You will be working in a dynamic environment, showcasing your skills in vulnerability management and security operations. Responsibilities: • Administer information security systems, ensuring data protection and integrity. • Utilize vulnerability management solutions such as Qualys, Nexpose, Nessus, Kenna Security, Tanium, and open-source tools. • Focus on system hardening to run minimal application requirements with least privilege. • Operate with a clear understanding of Windows and *nix operating systems, endpoint applications, networking protocols, and devices. • Gain experience in cloud vulnerability management across platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). • Conduct comprehensive vulnerability scanning and remediation efforts across the organization. • Collaborate with technical team and business to reduce attack surface. • Maintain knowledge of compliance standards including PCI, HIPAA, GLBA, NIST, or ISO. • Showcase scripting abilities in Python, Bash, Perl, or PowerShell. • Comprehend OWASP, CVSS, the MITRE ATT& CK framework, and the software development lifecycle. • Demonstrate excellent communication skills in relaying business risk and remediation requirements. • Apply an analytical and problem-solving mindset to daily tasks. • Exhibit high organization and efficiency in managing tasks and responsibilities. • Bilingual skills in English and Spanish are favored.

Sr Systems Analyst Olivia Quinlan from Robert Half is hiring for a Sr Systems Analyst in Rochester, New York. Key Responsibilities:<ul><li>Manage the setup and maintenance of servers, networks, and IT environments, ensuring optimal performance and reliability.</li><li>Implement and monitor security protocols to ensure compliance with industry standards and organizational guidelines.</li><li>Oversee system updates, troubleshoot issues, and coordinate with vendors for technical support when needed.</li><li>Document system configurations, policies, and procedures to ensure clarity and consistency.</li><li>Evaluate, test, and implement software updates and new technologies to enhance system efficiencies.</li><li>Mentor team members by serving as an escalation point and guiding problem resolution.</li><li>Drive automation and efficiency by utilizing scripting tools like PowerShell.</li><li>Support maintenance and development within the organization’s cloud-based productivity suite.</li></ul>

IT Support Analyst - Level 2 We are offering a permanent employment opportunity for an IT Support Analyst - Level 2 in Naples, Florida. Working within the service industry, you will be actively involved in addressing a wide range of technological issues and ensuring the smooth running of our IT systems. Responsibilities: • Utilize your hands-on experience in infrastructure, network, storage, servers, security, Windows, Linux, etc. for both on-premise and cloud resources. • Apply your network and operating system knowledge to ensure efficient system operations. • Manage and implement server/clients with Multi-Factor Authentication (MFA) Platforms and Federation Services like NetIQ, ADFS, Azure MFA, Keycloak, Redhat SSO, Duo, SAML, etc. • Use your excellent written and verbal communication skills to interact with team members and clients. • Demonstrate well-refined troubleshooting skills to determine the root cause of problems and resolve systemic issues. • Write reports, business correspondence, and procedure manuals to facilitate smooth operations. • Apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. • Employ your experience with Agile development methodologies to manage projects. • Utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments to enhance system operations. • Hold three or more of the following: CompTIA A+, CompTIA Network+, CompTIA Cloud+, Apple Certified Support Engineer.

GIS Analyst We are offering an exciting opportunity for a GIS Analyst in Savannah, Georgia, United States. As a GIS Analyst, you will be pivotal in building, maintaining, and modifying geographic information systems (GIS) databases, interpreting complex imagery, and providing technical capabilities in support of image processing. This role places a strong emphasis on data entry, analysis, and conversion support. Responsibilities:• Accurately enter data into Geographic Information Systems (GIS) databases using various techniques such as coordinate geometry, keyboard entry of tabular data, and manual digitizing of maps.• Facilitate the creation of integrated Geographic Information Systems (GIS) or spatial/non-spatial databases.• Develop graphic representations of Geographic Information Systems (GIS) data, including the conversion of spatial data between different GIS software and hardware platforms.• Interpret and analyze aerial and satellite imagery.• Review and evaluate incoming data for its currency, accuracy, usefulness, quality, and completeness of documentation.• Transfer or rescale data from original documents, including both hardcopy and digital information, into the GIS environment.• Collect and post-process GPS data.• Use advanced computer skills to support complex imagery, geospatial, and textual information.• Use ESRI suite of products, most notably ArcMap, ArcPro, or CADD experience with AutoCAD or MicroStation.• Apply Spatial Data Standard for Facilities, Infrastructure, and Environment (SDSFIE) and Microsoft Office in daily tasks.

Help Desk Analyst II We are seeking a Help Desk Analyst II to join our team located in Rochester Hills, Michigan. As a Help Desk Analyst II, you'll play a crucial role in providing end-user support, managing hardware and software issues, as well as handling network troubleshooting tasks. This role offers a contract to permanent employment opportunity. Responsibilities: • Provide top-tier help desk and end-user support, ensuring efficient resolution of all queries. • Conduct basic troubleshooting for Windows operating systems to maintain smooth operation. • Manage password reset tasks for both Windows and IBM series systems. • Monitor the distribution center to ensure all systems are functioning optimally. • Handle deployments and configuration management tasks efficiently. • Facilitate the migration of our email server to cloud technologies, ensuring minimal disruption to services. • Address hardware and software connectivity issues promptly and effectively. • Utilize knowledge of Cisco Technologies and Active Directory in daily tasks. • Carry out basic network troubleshooting to maintain network stability and performance.

Business Systems Analyst Robert Half is in search of a Business Systems Analyst to join our client's team in Appleton, WI. This role involves the use of data analysis, technical systems analysis, and technical support skills, particularly in the ERP domain. The primary responsibilities include gathering and categorizing information, creating visual tools for business analysis, and providing technical leadership in a manufacturing setting. This is a Direct Hire role that will require an ONSITE work schedule. Responsibilities: • Gather and categorize detailed information to determine the most suitable resolution methods.• Develop visual tools using data from ERP and other sources to aid business analysis.• Carry out level I system administration tasks.• Collaborate with external vendors to impart understanding of the system setup and work environment.• Exercise detail-oriented judgment in problem analysis to either attempt a hardware/software solution or determine the level of maintenance needed.• Provide technical leadership and training for entry level technical support analysts when necessary.• Conduct technical support and systems administration tasks.• Demonstrate agility, sound judgment, independent thinking, follow-through, and initiative in solving moderately complex issues.• Communicate effectively, demonstrating solid computer proficiency.• Demonstrate a results-oriented approach with the ability to multi-task, respond quickly to needs, and meet deadlines.• Display good organizational skills and the ability to work well both independently and as a member of a team.• Undertake other projects and activities as assigned.

Application Analyst We are offering a long term contract employment opportunity for an Application Analyst in Denver, Colorado. As an Application Analyst, you will be responsible for various tasks, including processing customer applications, maintaining customer records, and resolving customer inquiries. This role is within the Oil & Gas industry and requires on-site presence. Responsibilities: • Efficiently and accurately process customer credit applications. • Maintain accurate records of customer credit. • Provide high-level IT support with a focus on SQL. • Troubleshoot Crystal reports and SSRS. • Manage and maintain change control and SOX. • Deliver high-quality customer service. • Utilize a range of skills including Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, and Configuration Management. • Continuously monitor customer accounts and take necessary action.

Business Systems Analyst Robert Half is hiring! We are in the process of recruiting a Business Systems Analyst for our team based in South Carolina. This role involves becoming an expert in our business applications, processes, and data relationships, as well as providing high-quality assurance and facilitating effective communication with partners. Responsibilities: • Develop expertise in our business applications, processes, data relationships, and integration.• Establish yourself as a trusted expert partner for our internal Business Stakeholders.• Define business analysis requirements and configuration specifications.• Conduct quality assurance activities, including creation of user stories, test scripts, and system integration testing.• Assist our business partners in conducting User Acceptance Testing.• Maintain and enhance relationships with partners, working with them to optimize our solutions.• Lead the design, documentation, and maintenance of system processes.• Identify common sources of technical issues or questions and make recommendations to our technology teams.• Effectively communicate key insights and findings to our technology teams.• Continually seek ways to improve our monitoring processes, discover issues, and deliver better value to our customers.

IT Security Analyst Position: IT Cyber Security Analyst -- Direct Hire Permanent Location: Kansas City, MO -- Hybrid Salary: up to $80,000 base annual salary *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Cybersecurity Analyst – Start Your IT Career with Tremendous Growth Potential! Are you a recent college graduate with 1 to 3 years of IT experience, ready to build a career in cybersecurity? Robert Half is partnering with a forward-thinking client seeking Cybersecurity Analysts to join their team. This is a fantastic opportunity to apply your skills, gain hands-on experience, and grow in a dynamic enterprise environment with substantial advancement opportunities. Why You’ll Love This Role: · Purposeful Work: Help protect systems from cyber threats while developing your skills. • Learning Opportunities: Work alongside experts and report to the Chief Information Security Officer (CISO) for mentorship. • Career Growth: Exposure to cutting-edge tools and enterprise-level challenges with a clear path for career progression. Key Responsibilities: • Monitor and respond to cybersecurity incidents 24/7 to preserve network integrity. • Conduct product evaluations and testing to strengthen security. • Provide analysis and recommendations for hardware/software improvements. • Ensure cybersecurity best practices, reporting, and system maintenance. Required Knowledge and Skills: • Familiarity With: ○ DNS/DHCP, networking, Microsoft Azure/Entra_ID, and Active Directory. • Experience in One of These Areas: ○ Firewalls (Deployment/Administration), spam filters (Mimecast/Proofpoint), endpoint security (Sentinel One, CrowdStrike, etc.), zero-trust networks (Zscaler/Cloudflare), software deployment, or account management. Ideal Candidate: • Education: Degree in Cybersecurity, IT, Computer Science, or related fields. • Experience: 1–3 years, including internships or part-time cybersecurity roles. • Mindset: Proactive, eager to learn, and thrive in fast-paced environments. *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Systems Business Analyst We are searching for an SAP Analyst to join our client's team in Montgomery, Alabama. In this role, you will work with SAP modules, specifically CO and MM, providing consultation and support. This position offers a long-term contract employment opportunity in the manufacturing industry. The position will be an onsite role. Responsibilities• Provide consultation and support for CO and MM SAP modules• Communicate effectively with global ERP teams• Leverage ABAP Program debugging skills to resolve issues effectively• Draw on your extensive SAP experience to guide decision-making and problem-solving• Maintain a strong understanding of manufacturing processes and procedures to better serve the business needs• Perform system analysis to ensure optimal performance and efficiency.

Job 1250 Applications Development Analyst C. Advanced We are offering a long-term contract employment opportunity for an Applications Development Analyst C. Advanced in Tallahassee, Florida. This role is crucial to our operations in the transportation services industry. As an Applications Development Analyst, you will develop custom software applications and databases, enhance existing systems, and implement solutions to meet our operational needs. Responsibilities: • Develop custom software applications and databases, adhering to established coding standards. • Implement enhancements to existing systems to improve efficiency and functionality. • Troubleshoot application issues, ensuring smooth operation and minimal disruption to services. • Ensure integration between various applications, enhancing interoperability and system cohesion. • Implement and support Off-the-Shelf software solutions, tailoring them to our specific needs. • Liaise with Subject Matter Experts (SMEs) and other stakeholders to ensure solutions meet defined requirements. • Make high-level design choices and implement solutions following technical standards. • Analyze, design, implement, and test solutions in collaboration with team members. • Utilize Agile Development methodologies to optimize the software development lifecycle. • Support the Very-Large-Scale Integration process, enhancing system performance and reliability.

Cybersecurity Analyst Position Overview:We are seeking a Cybersecurity Analyst to strengthen our security posture and protect critical systems, intellectual property, and data from cyber threats. The ideal candidate will be responsible for monitoring, analyzing, and responding to security incidents while ensuring compliance with industry standards and best practices.This role involves working closely with IT, development, and risk management teams to identify vulnerabilities, mitigate threats, and enforce security policies. The position requires strong technical skills, proactive problem-solving abilities, and a deep understanding of cybersecurity principles.Key Responsibilities:<ul><li>Monitor and analyze security alerts from various tools such as SIEM, EDR, XDR, and IDS/IPS.</li><li>Conduct threat intelligence analysis and proactive threat hunting.</li><li>Investigate and respond to cybersecurity incidents, breaches, and vulnerabilities.</li><li>Perform risk assessments, vulnerability scans, and penetration testing to identify security gaps.</li><li>Work with IT and development teams to implement security controls and enhance system defenses.</li><li>Develop and enforce security policies, procedures, and incident response plans.</li><li>Conduct digital forensics and root cause analysis for security incidents.</li><li>Stay up to date with emerging cyber threats, attack techniques, and security technologies.</li><li>Ensure compliance with industry security frameworks (e.g., NIST, ISO 27001, CIS, PCI-DSS, GDPR, HIPAA).</li><li>Assist in security awareness training and company-wide security initiatives.</li><li>Support security audits and regulatory compliance efforts.</li><li>Document security incidents, findings, and remediation steps.</li></ul>Apply today for immediate consideration!

BI Analyst About the Role:We are seeking a Business Intelligence (BI) Analyst to turn data into actionable insights that drive business decisions. The ideal candidate will have a strong analytical mindset, experience working with BI tools, and the ability to communicate complex data in a clear and impactful way. You will work closely with stakeholders to develop dashboards, reports, and analytics solutions that optimize performance across the organization.Responsibilities:<ul><li>Design, develop, and maintain interactive dashboards and reports using Power BI, Tableau, or other BI tools.</li><li>Analyze large datasets to identify trends, patterns, and business opportunities.</li><li>Collaborate with cross-functional teams to gather business requirements and translate them into data solutions.</li><li>Ensure data accuracy, integrity, and governance across all reporting platforms.</li><li>Automate data processes and improve efficiency in reporting workflows.</li><li>Present insights and recommendations to business leaders to support strategic decision-making.</li><li>Stay updated on industry trends and best practices in BI and data analytics.</li></ul>

Desktop Support Analyst We are offering a contract employment opportunity in Santa Cruz, California for a Desktop Support Analyst. This Desktop Support role operates within the technology industry, providing crucial support to our team by resolving complex hardware and software issues. The Desktop Support role requires some travel to various locations close by. The Desktop Support Role is an onsite position and is great for anyone who wants to stay in the Santa Cruz area. Responsibilities: <ul><li>Oversee the administration and ongoing maintenance of client IT environments, including network infrastructure, internet connectivity, business-critical systems, cloud applications, unified communications platforms, and cybersecurity solutions.</li><li>Deliver responsive technical support to end-users—both onsite and remotely—by diagnosing and resolving hardware, software, and connectivity issues across a wide range of devices and platforms.</li><li>Deploy, configure, and support end-user workstations, IP phones, networking devices (such as switches, routers, and firewalls), ensuring stable and secure operation.</li><li>Manage and maintain Microsoft Windows Server environments, as well as Microsoft 365 tenants—including user provisioning, licensing, email configurations, and security policies.</li><li>Collaborate with clients to coordinate service appointments, schedule maintenance, and ensure timely resolution of technical requests while maintaining strong customer relationships.</li></ul>

ERP Systems Analyst We are in search of an ERP Systems Analyst to join our team located in Naples, Florida. The individual will serve as a Technical Subject Matter Expert, working closely with our payroll and HR departments. This role offers a contract to permanent employment opportunity in the service industry. Our clients system analysis work involved their Tyler Munis ERP, which is preferred experienced but any candidate that has experience with ERP Systems, specifically payroll and financial modules, can be a fit. The stakeholders for this particular candidate will be to serve the system needs of the Payroll and HR Department. Responsibilities• Provide technical support for the ERP system, specifically Tyler Munis, to the payroll and HR departments.• Handle system troubleshooting, identifying and resolving technical issues swiftly and efficiently.• Work on system enhancements and modifications to improve overall functionality.• Gather end-user requirements to understand needs and implement appropriate solutions.• Utilize knowledge of HR and Payroll Systems to ensure smooth operations.• Conduct ad hoc reporting as required to support business processes.• Manage configuration to maintain system efficiency and integrity.• Aid in the understanding and usage of financial modules within the ERP system.• Implement basic troubleshooting techniques to ensure continuous system uptime.

Business Systems Analyst We are seeking a Business Systems Analyst to bridge the gap between business needs and technology solutions. This role involves gathering and analyzing requirements, optimizing business processes, and collaborating with IT teams to implement system improvements. You will play a key role in ensuring that business applications align with organizational goals and enhance operational efficiency.Responsibilities:<ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements.</li><li>Assess current business processes and recommend system enhancements to improve efficiency.</li><li>Work with development teams to design, test, and implement solutions that meet business needs.</li><li>Develop functional specifications, process workflows, and system documentation.</li><li>Support system implementation, including testing, training, and change management.</li><li>Troubleshoot system issues, working closely with IT teams and vendors to resolve problems.</li><li>Conduct data analysis to support decision-making and identify areas for process optimization.</li><li>Act as a liaison between business users and technical teams to ensure successful project outcomes.</li></ul>

Data Analyst We are seeking a motivated and detail-oriented Data Analyst to join our team. The ideal candidate has a strong background in SQL Server, Business Intelligence (BI) tools, and data analysis, with knowledge of Python or PowerShell as a valuable bonus. If you’re passionate about transforming data into actionable insights, streamlining processes, and contributing to impactful decision-making, we encourage you to apply. Key Responsibilities:<ul><li>Design, write, and optimize complex queries in SQL Server for extracting and analyzing data.</li><li>Develop and maintain BI (Business Intelligence) dashboards and reports using tools like Power BI or Tableau to communicate key insights to stakeholders.</li><li>Analyze large datasets, identify trends, and provide actionable recommendations to improve business outcomes.</li><li>Collaborate with departments to gather requirements, ensuring data solutions meet business needs.</li><li>Conduct ad hoc analysis and reporting to support business objectives.</li><li>Utilize Python or PowerShell to automate repetitive data tasks and processes (a plus).</li><li>Ensure data accuracy and integrity through rigorous validation and testing.</li><li>Stay up to date with industry trends and recommend improvements to tools, processes, and practices.</li></ul>

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