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239 results for Crm Business Analyst

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We are seeking a Business Analyst with a specialization in CRM to join our team. The selected individual will play a pivotal role in coordinating between various modules, ensuring effective CRM usage, and pinpointing areas for enhancement. This role is based in NEW YORK, New York, and offers a contract to permanent employment opportunity.

Responsibilities:
• Facilitate the efficient use of the CRM by comprehending the coordination between modules.
• Verify and report on the CRM usage, pinpointing areas that require enhancement.
• Formulate strategies for improvements and enhancements to the CRM system.
• Oversee the CRM aspect, including generating reports, uploading, exporting, and ensuring data precision.
• Detect and document bugs, and collaborate with the development team for resolution.
• Communicate effectively with the technical team, maintaining a close working relationship with developers.
• Utilize your skills in CRM and Microsoft Dynamics 365 Business Central in all aspects of your work.

• Applicants must possess a strong understanding and working experience with Customer Relationship Management (CRM) systems.

• Proficiency in Dynamics 365 Business Central is required.

• Candidates should have a proven track record in business analysis or a related field.

• The role requires excellent analytical skills to interpret complex data and formulate strategic business plans.

• Applicants should have strong problem-solving skills and the ability to think critically.

• Excellent communication skills, both written and verbal, are essential to effectively liaise with stakeholders and team members.

• A clear understanding of business processes and the ability to identify areas for improvement is necessary.

• Candidates should be capable of managing multiple projects simultaneously and meeting deadlines.

• The role requires the ability to work collaboratively in a team environment, as well as independently when necessary.

• Applicants must be proficient in the use of Office Suite, particularly Excel and PowerPoint.

• A degree in Business, IT, or a related field is preferred.

• Prior experience in a similar role within the same industry will be considered favourably.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

239 results for Crm Business Analyst

Business Analyst (CRM) We are seeking a Business Analyst with a specialization in CRM to join our team. The selected individual will play a pivotal role in coordinating between various modules, ensuring effective CRM usage, and pinpointing areas for enhancement. This role is based in NEW YORK, New York, and offers a contract to permanent employment opportunity. Responsibilities: • Facilitate the efficient use of the CRM by comprehending the coordination between modules. • Verify and report on the CRM usage, pinpointing areas that require enhancement. • Formulate strategies for improvements and enhancements to the CRM system. • Oversee the CRM aspect, including generating reports, uploading, exporting, and ensuring data precision. • Detect and document bugs, and collaborate with the development team for resolution. • Communicate effectively with the technical team, maintaining a close working relationship with developers. • Utilize your skills in CRM and Microsoft Dynamics 365 Business Central in all aspects of your work.

Business Analyst We are offering a long term contract employment opportunity for a Business Analyst in the Manufacturing industry based in Ann Arbor, Michigan. As a Business Analyst, you will be instrumental in assisting with the discovery phase for ERP implementation, learning the business alongside client leadership, and handling user stories. Responsibilities:• Assist in the discovery phase for ERP implementation • Learn and understand the business in conjunction with client leadership• Conduct user stories related to business processes and functions• Engage in process documentation to ensure accurate and up-to-date records• Perform risk assessment to identify potential issues and develop mitigation strategies• Implement change management procedures to facilitate business transitions• Utilize cloud technologies, CRM, and Microsoft tools in daily tasks• Apply AB Testing methods to improve business processes• Use project management skills to effectively manage tasks and deadlines• Conduct business analysis to provide insights and recommendations.

Business Analyst We are offering a long term contract employment opportunity for a Business Analyst in the non-profit industry, based in Chicago, Illinois. The chosen candidate will be instrumental in documenting and managing business requirements, overseeing changes in business processes, and proposing solutions through standard analysis techniques. Responsibilities: • Develop Agile Scrum User Stories and Acceptance Criteria, utilizing a well-rounded generalist approach. • Work closely with business stakeholders to identify, evaluate, and document business and technical requirements. • Effectively communicate complex business and technical concepts in both verbal and written formats, catering to technical and non-technical audiences alike. • Create process diagrams, page wireframes, and/or page mock-ups when necessary to help illustrate requirements. • Assist the Quality Assurance team in translating requirements/user stories into test scenarios and plans as needed. • Exhibit advanced knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio) and demonstrate working knowledge of various tools used in managing Agile initiatives such as Atlassian Jira, CRM, Gap Analysis, etc. • Maintain accurate customer credit records and process customer credit applications with efficiency. • Monitor customer accounts and take appropriate action based on their status. • Handle customer inquiries and provide resolutions.

Salesforce Business System Analyst <ul><li>Analyze complex business problems</li><li>Techno-functional and provide techno functional solutions</li><li>Strong and Seasoned collaboration skills to work with internal and external technical resources, business partners, product managers, architect, developers, quality testers, and application support teams, project/program managers + other stakeholders</li><li>Translates business needs into actionable requirements by capturing enough information to define a solution and drive clarity</li><li>Both functional and solution analysis and light design for the Salesforce platform and related technical areas</li><li>Plans and manages small to large size projects, in coordination with technical and business teams, and can work more than 1 project at a time</li><li>Partner with internal customers to craft requirements and ensure alignment with business/technology strategy and planned initiatives</li><li>Agile/PI Planning</li><li>Can do demos/presentation to all stakeholders and upper-level management</li><li>Ability to ‘think outside the box’</li><li>Ability to break down scope, features, capabilities into smaller chunks</li><li>Drive the planning, prioritization, design, development and deployment of new projects & system improvements.</li><li>Responsible for understanding business requirements, creating/grooming user stories, to deliver a solution and a plan.</li><li>Participate in the go-to-market and launch processes (Concept-to-Delivery) – Requirement Gathering/Design & Build/Execution/Testing -SIT,UAT/Production Readiness/Go-Live</li><li>Leverage business knowledge and technical expertise to find opportunities for process improvements; serve as a trusted techno-functional advisor for business users </li></ul>

Business Analyst We are in the process of expanding our team with the addition of a Business Analyst. This position is situated in Banning, California, United States and is part of our ongoing commitment to enhancing our operations. As a Business Analyst, your role will involve various tasks within the commercial real estate industry, requiring an adept understanding of business process functions, CRM, gap analysis, and Microsoft Excel. Responsibilities: • Performing trend analysis to assess and forecast business performance • Conducting cash flow analysis for current and projected periods • Regularly analyzing operating and net margins to inform strategic decision making • Managing and updating customer credit records for accuracy • Assisting in the preparation and control of operational budgets • Processing customer credit applications promptly and accurately • Applying knowledge of real estate accounting and government regulations in everyday tasks • Ensuring customer inquiries are resolved in a timely manner • Monitoring customer accounts and taking appropriate action when necessary • Utilizing Microsoft Excel for various business process functions.

Business Analyst We are seeking a detail-oriented Business Analyst to join our team in the education sector in Oberlin, Ohio. As a Business Analyst, your main tasks will involve processing and analyzing data, collaborating with various departments, and leading workshops. This role provides a contract to permanent employment opportunity. Responsibilities: • Process and analyze customer data using tools like Excel, Word, and Atlassian Jira. • Collaborate closely with various departments, serving as a liaison between technical and non-technical individuals. • Use CRM and Dynamics 365 to manage customer relationships and data. • Carry out gap analysis and AB testing to enhance business processes. • Create and maintain Business Requirement Documents. • Oversee claim administration tasks and manage business process functions. • Employ data visualization tools like Power BI and Tableau to present data in a comprehensible manner. • Work with Workday and Workday ERP systems. • Lead workshops and provide end-user training. • Comprehend and implement data integration concepts, even though not directly responsible for it.

Business Analyst We are offering an exciting opportunity for a Business Analyst to join our team in Hartford, Connecticut. In this role, you will be an integral part of our team, working closely with business units to support and enhance the use and functionality of our ERP system. You will be expected to provide both routine and strategic support, guiding users through process design, system changes, and maximizing the use of the ERP system. Responsibilities: • Act as the primary Business Analyst for our business units using the ERP system, providing both daily and strategic support.• Collaborate directly with business users to understand and document their requirements, applying your knowledge and judgement to implement effective solutions.• Design, develop, implement, and support business processes and solutions using ERP and other technologies to ensure the business operates at high-quality, consistent standards.• Lead the development and support of user-facing ERP configurations, including Custom Objects, Crystal Reports, Saved Searches, and Lobbies.• Train business users on ERP Applications and other necessary processes.• Manage changes, take ownership and provide guidance for business testing when new ERP releases, critical fixes, and other changes are required.• Adhere to and advocate for strong SDLC practices within both the IT team and the business, ensuring that design specifications, testing, and documentation are completed for every project or activity.• Work with all IT support functions, including external vendors and service partners, to troubleshoot and resolve complex problems.• Be an engaged member of the IT team, providing top quality guidance and support to IT colleagues and business users, while establishing and maintaining good relationships to support effective collaboration.• Champion process improvement opportunities that will benefit the business proactively.

Business Analyst We are in search of a Business Analyst situated in Houston, Texas, who will play a critical role in our team. As a Business Analyst, you will be tasked with the analysis of business processes, conducting gap analysis, and managing customer relations while using various tools such as Atlassian Jira, CRM, and Microsoft Office applications. This role offers a long term contract employment opportunity. Responsibilities: • Conduct detailed gap analysis to identify areas for business process improvement • Utilize Atlassian Jira and CRM systems to manage and track customer relationships and interactions • Apply Agile Scrum methodologies to manage the workflow and improve efficiency • Create and maintain Business Requirement Documents to ensure alignment with business objectives • Utilize Microsoft Excel and Word to generate reports and present data effectively • Perform AB Testing to optimize business processes and outcomes • Oversee claim administration to ensure customer satisfaction and business compliance • Understand and analyze Business Process Functions to improve overall business operations • Address customer inquiries, providing timely and accurate responses • Monitor and manage customer accounts, taking appropriate action when necessary.

Business Analyst We are on the hunt for a Business Analyst, an integral role within our Asset Management industry, based in Chicago, Illinois. The individual will be an essential link between the business and technology teams, focusing on Alternatives and Fund Accounting. This role offers a long term contract employment opportunity on site in Chicago. Responsibilities:• Accurately translate business requirements to the tech teams• Work in Agile Scrum teams for effective project execution• Handle analysis of Alternatives and Fund Accounting• Use iCapital tools for efficient onboarding processes• Maintain a general understanding of capital markets for better decision making• Perform gap analysis to identify possible improvements• Use SQL skills for data management and manipulation• Use Atlassian Jira, CRM, Microsoft Excel, and Microsoft Word for various tasks• Conduct AB Testing for continuous improvement of business processes • Manage claim administration effectively• Create and maintain Business Requirement Documents.

Business Analyst We are seeking a Business Analyst/ Application Product Owner to join our team in the Banking industry located in Lawrenceville, New Jersey. In this role, you will be collaborating with stakeholders while using Agile methodologies to achieve project goals. You will also be responsible for understanding stakeholder needs, identifying opportunities for product enhancement, and maintaining a product backlog. This role offers a long term contract employment opportunity. Responsibilities: • Collaborate with stakeholders using Agile methodologies to meet project goals and deadlines.• Understand stakeholder needs, identify pain points, and generate innovative ideas for product enhancement.• Maintain a product backlog, translating unstructured or ambiguous requests into actionable user stories.• Conduct functional testing of PBIs before their release into production.• Continuously evaluate, prepare, and meticulously plan PBIs for future development cycles.• Evaluate current business processes and requirements to identify opportunities for enhancement.• Host meetings and presentations to share application process ideas and findings.• Review support tickets or customer feedback to identify common issues or pain points experienced by users.• Serve as Operations Department backup support when necessary.• Participate in seminars and community outreach efforts to provide tutorials and walkthroughs of the web application.

Business Analyst We are offering a long-term contract employment opportunity for a Business Analyst in Providence, Rhode Island. The primary function of this role is to analyze and optimize critical business processes within our healthcare claims processing project. The successful applicant will be joining our team in a dynamic and fast-paced environment. Responsibilities: • Analyze and optimize key business processes related to healthcare claims processing. • Collect, analyze, and interpret operational performance data such as wait times, cycle times, and customer complaints. • Map client journeys and internal processes, documenting process and business architecture characteristics. • Identify pain points within existing processes, including technology gaps, data quality issues, and resource constraints. • Develop and document recommendations to address identified pain points. • Utilize tools such as Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, Microsoft Word, AB Testing, Agile Scrum, Business Process Functions, and Business Requirement Document for effective claim administration. • Collaborate with cross-functional teams to design and execute process improvement initiatives. • Analyze data and draw meaningful conclusions to enhance business operations. • Ensure the maintenance of accurate customer credit records and process customer credit applications efficiently.

Business Analyst We are offering an exciting opportunity for a Business Analyst in ETNA, Ohio. In this role, you will be a crucial part of our team, analyzing business operations, facilitating communication between stakeholders, and contributing to business decisions. This is a role suited for those who excel in a team setting and demonstrate strong interpersonal skills, with a focus on dependability and attention to detail. Responsibilities: • Facilitate cross-departmental collaboration to solve problems and advance business initiatives • Support the improvement of business processes by identifying and recommending changes • Ensure the accuracy and consistency of data analysis and reporting • Actively contribute to meetings, providing valuable insights and listening attentively • Maintain organized and detailed documentation of business processes and recommendations • Communicate with internal and external stakeholders to ensure a clear understanding of project objectives • Assist in the accurate and comprehensive gathering, documentation, and analysis of business requirements from stakeholders Skills: • Proficiency in CRM, Microsoft Excel, and Microsoft Word • Understanding of Business Process Functions • Experience with Business Requirement Document creation and maintenance

Business Analyst We are in the process of expanding our team in Short Hills, New Jersey, United States and have an opening for a Business Analyst. This role involves extensive engagement in the industry, with a focus on capital markets. The selected candidate will be part of a dynamic work environment, offering an exciting opportunity to help shape our business processes and systems. Responsibilities: • Engage in the analysis of business processes, performing gap analysis to identify areas for improvement. • Utilize tools like Atlassian Jira, CRM, Microsoft Excel, and Microsoft Word to facilitate business process functions. • Develop comprehensive Business Requirement Documents to guide the development team. • Implement Agile Scrum methodologies to ensure efficient project execution. • Participate in A/B testing processes to validate the effectiveness of business strategies. • Manage claim administration activities, ensuring timely and accurate processing. • Interact with the engineering and architecture teams to discuss and resolve project issues. • Participate in meetings with the CTO and the team to provide updates and receive feedback. • Occasionally travel to other office locations for onboarding and other necessary activities.

Business Analyst Olivia from Robert Half is hiring for a Business Analyst in the Syracuse area. You must live in the Syracuse area as this is an on-site position. You must be eligible to work in the U.S. as a citizen or green card holder. Please do not apply or reach out if you do not meet these requirements. The Business Analyst will work closely with the Data Team to define and document requirements for new features, integrations, and system improvements. This role is responsible for authoring data stories and tickets, prioritizing work for development sprints, and collaborating with engineers to ensure smooth execution. The BSA will focus on data-driven projects, particularly CRM integrations and API-related work, and will act as a bridge between stakeholders and development teams. They must be adaptable, comfortable with shifting priorities, and capable of working with multiple engineering teams. Unlike traditional product support roles, this position is more strategic, requiring experience with newer products and an ability to drive technical requirements in an evolving environment. The ideal candidate has authored user stories and requirements before, thrives in fast-paced, changing environments, and has experience with data-centric projects—but does not need a banking/finance background.

Business Analyst **** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** Robert Half is looking for a Business Analyst to work for a travel based firm company in Encino. The Business Analyst position will be hybrid 3 days a week on-site in Encino, CA and 2 days remote. The business Analyst should have at least 7 years of experience as Business Analyst. The tasks for the Business Analyst position includes writing SQL queries and gathering business requirements for reservation system. This is a great opportunity to work for a well established organization and learn new technical skills on the job.

Sr. Business Analyst We are offering a long term contract employment opportunity for a Sr. Business Analyst in Tampa, Florida. In this role, you will be a key player in the integration of new API systems with various vendors, focusing on specific software integrations. You will also be utilizing JIRA in a customized environment to manage project tasks and workflows. Your role will also include developing workflow documentation and visual presentations using Vizio and collaborating with a project team that operates on Monday.com, with significant use of Project for planning and tracking. Responsibilities: • Lead the integration process of new API systems with various vendors, focusing on specialized software integrations. • Utilize Atlassian Jira in a bespoke environment to manage and oversee project tasks and workflows. • Mentor your team of Business Analysts, fostering a collaborative and supportive work environment. • Create detailed workflow documentation and visual presentations utilizing Vizio. • Collaborate with the project team, promoting efficient use of Monday.com and Project for planning and tracking purposes. • Ensure the accuracy and efficiency of system integrations. • Use your knowledge of Agile Scrum methodologies to drive the project forward. • Oversee the management of customer credit applications and maintain accurate customer credit records. • Resolve any customer inquiries and monitor customer accounts, taking appropriate action when necessary.

CRM Analyst Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to NetSuite, and is looking for a CRM Analyst to be the subject matter expert. This role will work closely with key business units to optimize, maintain, and enhance the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. What You’ll Do:<ul><li>Serve as the CRM SME, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across sales, marketing, operations, and finance to understand requirements and improve CRM workflows.</li><li>Analyze, refine, and automate CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide training and support to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>

Business Analyst We are offering an exciting opportunity for a Business Analyst within the IT industry, based in SELBYVILLE, Delaware. As a Business Analyst, you will serve as a subject matter expert (SME) for our Oracle Cloud ERP System, specifically within Financials modules such as AP, AR, GL, Projects, and Fixed Assets. Your role will involve a blend of system maintenance, continuous improvements, and effective solution delivery to the end-user community. Responsibilities: • Guide the deployment of complex applications, effectively leveraging best practices. • Engage with business users to understand and document functional requirements. • Lead functional activities such as planning, development, and testing of core applications. • Implement programmatic solutions, test these solutions for accuracy, and coordinate the completion of recommended specifications. • Continually enhance and streamline system portfolios through the adoption and learning of new technologies. • Foster robust relationships with other IT areas, the business community, and vendors. • Ensure the protection of company assets, including data and hardware, by adhering to guidelines, standards, and procedures. • Utilize available technology to optimize and improve business processes. • Maintain system health, provide first-line resolution/analysis assistance, and contribute to the ongoing maintenance and improvements of corporate applications.

Oracle Fusion Business Analyst We are on the lookout for an Oracle Fusion Business Analyst to be an integral part of our team. In this role, you will provide pivotal support and enhancements to our Oracle Fusion ERP system, specifically focusing on the Supply Chain and Financial modules. Operating from our base in Austin, Texas, you will be instrumental in optimizing our Order to Cash (OTC) and Procure to Pay (PTP) processes. This role offers a short term contract employment opportunity. Responsibilities • Support and enhance the Oracle Fusion ERP system with a specific focus on the Supply Chain and Financial modules • Optimize Order to Cash (OTC) and Procure to Pay (PTP) processes • Develop Standard Operating Procedures (SOPs) • Document business processes • Utilize Atlassian Jira, CRM, and Gap Analysis tools for effective data management and process optimization • Use Microsoft Excel and Microsoft Word for data processing and documentation • Implement AB Testing and Agile Scrum methodologies to improve business processes • Develop Business Requirement Documents (BRDs) and manage Claim Administration • Leverage Oracle Fusion, HCM Saas Oracle Fusion, and Oracle Fusion Financials for efficient business process functions.

Sr. Business Analyst We are in search of a Sr. Business Analyst to join our team in Tampa, Florida. In this role, you will be tasked with managing the integration of new API systems and overseeing a team of Business Analysts. This role offers a long term contract employment opportunity. Responsibilities: • Lead the integration of new API systems with various vendors, with a key focus on software integrations. • Use Atlassian Jira in a custom environment to manage project tasks and workflows. • Supervise and provide mentorship to a team of Business Analysts. • Create workflow documentation and visual presentations using Vizio. • Collaborate effectively with the project team, utilizing Monday.com and Project Management Software for planning and tracking tasks.

Business Analyst As a Business Analyst you will support the implementation of projects or part of a product team. The Analyst should be a creative and self-driven individual with excellent communication organization and technical skills to support the implementation of efforts and the continuous improvement of the processes that support our company Responsibilities: . Build and maintain relationships with corporate stakeholders analyzing and understanding user stories business processes non-functional requirements system capabilities customization integration process design and system implementations. . Perform requirements gathering / clarifications with technical team leveraging agile techniques. . Working with implementation partners to ensure a smooth project / product teams go lives. . Working with the internal staff to implement functions and features for areas as needed including but not limited to workflows data imports and exports automation and optimization opportunities. . Develop a thorough understanding of the business needs and priorities by developing strong relationships with business owners. . Coordinate with the technical team and business stakeholders. . Accountable for properly following all IT standards processes and methodologies as applicable including but not limited to Quality Assurance QA Project Management Life Cycle PMLC and Software Delivery Life Cycle SDLC. . Function as a subject matter expert for application design feature optimization scalability user experience visualization and data integrity. . Designing and developing BI reports and dashboards by understanding the business requirements designing the data model and developing visualizations that provide actionable insights. Must have . Responsible for managing data sets ensuring they are clean accurate and ready for analysis. . Work closely with various stakeholders including business analysts project managers and data scientists to understand their data needs and deliver solutions that meet them. . Ensure the accuracy and reliability of the data presented in the dashboards and reports. Technical Skills - 5 years as Business Analyst working on projects or product teams leveraging different methodologies with primary focus on agile - Experience with end-to-end implementation projects including design configuration, testing, training, reporting. - Must have experience with agile methodologies preferably SAFe

Business Analyst Position: Business Analyst -- Direct Hire Permanent Location: Des Moines, IA -- Hybrid Salary: up to $100,000 base annual salary with excellent benefits Business Analyst – Healthcare Provider Are you a driven Business Analyst ready to make a meaningful impact in a growing healthcare organization? We’re partnering with a leading healthcare provider that’s spearheading enterprise-wide initiatives and is looking for a talented individual to collaborate on transformative projects. If you thrive in a dynamic environment and have a passion for optimizing processes and systems, this is the role for you! Key Responsibilities: • Collaborate with internal teams and external business partners to lead enterprise-wide initiatives. • Gather, analyze, and document business requirements in clear and formal Business Requirements Document (BRD) formats. • Work on operational process flows, system changes, implementations, and integrations. • Employ proven methodologies such as uses cases, user stories, or requirement specifications to drive success. • Provide best practices to streamline processes, ensuring efficient and effective solutions. • Serve as a liaison between stakeholders to align technical solutions with business goals. What You’ll Bring: • Exceptional analytical and communication skills, with a track record of engaging stakeholders. • Proven experience gathering and documenting business requirements for large-scale projects. • Knowledge and experience with project management methodologies. • Ability to adapt quickly and bring innovative approaches to solving complex business challenges. • A self-motivated, flexible, and results-oriented mindset with a commitment to excellence. • PLUS: Any and all healthcare industry experience • *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***

Business Analyst Are you looking to further your career as a Business Analyst? We have an opening for a Business Analyst in the West Des Moines, IA area (hybrid in Des Moines and looking for local candidates only). Responsibilities include but are not limited to:<ul><li>Elicits and documents requirements through user stories, use cases, process flow diagrams, etc.</li><li>Collaborates and builds trusted relationships with business units, development teams, and other stakeholders to gather, analyze and prioritize requests.</li><li>Ensures complex requirements are executable, testable, complete and not ambiguous.</li></ul> For immediate and confidential consideration, please reach out to me on LinkedIn (Diane Calder) today!

Business Analyst Job Overview:The Digital Services Delivery department is developing innovative, customer-centric mobile applications for automotive products. We are seeking a Business Analyst to support the expansion of our digital solutions by collaborating with cross-functional teams—including software development, design, marketing, and customer support—to optimize user experience and drive product success.This position follows a hybrid work model, balancing onsite collaboration with remote flexibility. Key Responsibilities:Business & Technical Analysis:<ul><li>Gather, analyze, and prioritize business and technical requirements from stakeholders.</li><li>Conduct interviews, workshops, and surveys to define comprehensive business needs.</li><li>Translate complex business processes into actionable requirements and user stories.</li><li>Map current ("as-is") and future-state ("to-be") process flows.</li><li>Manage and refine the product backlog using JIRA or similar tools.</li><li>Prepare test plans, execute UAT (User Acceptance Testing), and ensure high-quality releases.</li><li>Act as a liaison between business and IT teams to support system upgrades, enhancements, and maintenance.</li><li>Develop and maintain reports and dashboards to analyze platform performance and user impact.</li></ul>Stakeholder & Initiative Support:<ul><li>Identify key stakeholders and establish clear communication flows.</li><li>Collaborate with Product Owners to assess cross-team dependencies and business impacts.</li><li>Present key findings, insights, and recommendations to leadership and stakeholders.</li><li>Analyze business operations to identify opportunities for process automation and optimization.</li><li>Assist in project governance activities and support transition from project implementation to production support.</li></ul>Agile Methodologies:<ul><li>Participate in Agile workflow activities such as Sprint Reviews, Sprint Planning, and Retrospectives.</li><li>Contribute to the department’s Agile transformation, promoting best practices and process improvements.</li></ul>Department Support:<ul><li>Assist in business plan development, reporting, and budget tracking.</li><li>Support compliance initiatives related to customer data privacy and governance.</li><li>Manage multiple projects, sometimes serving as a project leader.</li></ul>

Business Analyst Robert Half is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills. What you get to do every single day · Analyze and review business, technical, and functional requirements · Work in close partnership with development team to invent and analyze product requirements to meet business goals · Craft comprehensive user stories and profiles · Develop creative and highly usable solutions for new product requirements · Collaborate with designers on wire-frames, interactions and user flows · Work with development and QA teams to test and implement new corrections and improvements · Assist with the development of customer-focused documentation for software solutions

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Technology Doesn't Change the World, People Do.®

239 results for Crm Business Analyst

Technology Doesn't Change the World, People Do.^®