893 results for Customer Service Specialist

Customer Service Specialist – We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This position is based in Falls Church, Virginia and you will be working on-site Monday to Friday.Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up-to-date • Uphold high standards of customer service at all times• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

2nd shift Customer Service Representative We are offering a short-term contract employment opportunity in the service industry, located in Kentucky. We're seeking a 2nd shift Customer Service Representative to join our team. Your primary responsibilities will involve processing customer service requests, coordinating services, and maintaining a high level of professionalism and courtesy when dealing with customers and vendors. Responsibilities: • Accurately process and handle customer service requests in a timely manner• Maintain clear and effective communication with customers regarding costs and estimated time of arrival• Prepare service estimates, finalize billing processes and manage payment collection• Maintain a high level of customer service while interacting with customers and vendors, in accordance with training• Use sales skills to address customer objections and persuade prospects to choose our service over competitors• Relay sales information to interested prospects and forward contact information to an Inside Sales team member when necessary• Identify priority issues and route calls to the appropriate resource• Work collaboratively in a team environment, offering support to other team members.

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Support Specialist Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Manassas, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Robert Half has a fantastic career opportunity for a Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Fairfax, Virginia region and is a short-term contract employment opportunity. Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up to date • Uphold high standards of customer service at all times• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service. Can start asap

Customer Service Representative Robert Half is currently searching for a skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Indianapolis, Indiana. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li>Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative I We are offering a contract employment opportunity for a Customer Service Representative I in Baltimore, Maryland. This role operates within the Local Government industry, requiring you to travel to multiple sites. As a Customer Service Representative I, your key responsibilities will include handling clerical tasks, ensuring efficient data entry, and providing exceptional customer service in the health care sector. Responsibilities: • Ensuring efficient and accurate data entry tasks• Providing excellent customer service to all clients• Traveling to various sites as part of the role• Assisting with clerical work as required• Actively participating in the health care sector• Responding promptly and efficiently to customer inquiries• Monitoring and managing customer accounts when necessary.

Customer Service Representative We are in search of a Customer Service Representative to join our team in the public and affordable housing industry, specifically located in Meriden, Connecticut. As a Customer Service Representative, you will play a crucial role in managing and resolving inbound calls, maintaining customer service quality in a call center environment, and ensuring accurate data entry. This role offers a long-term contract employment opportunity. Responsibilities: • Efficiently handle inbound and outbound calls from policyholders• Provide high-quality customer service to resolve inquiries and issues• Maintain accurate records of customer interactions and transactions• Assist an account executive administratively in managing a certain territory of policy holders• Undertake property and general liability insurance directly• Use account management software (AMS) and insurance systems (One Shield) for effective work management• Maintain a strong understanding of property and casualty insurance• Conduct data entry tasks with precision and accuracy• Utilize Microsoft Excel and Word for various administrative tasks• Uphold fair housing law principles in all interactions• Utilize email correspondence for effective communication with policyholders and team members• Deploy basic office skills for efficient work management• Contribute to a high performing, welcoming, and results-oriented team culture.

Customer Service Representative We are offering a short term contract employment opportunity in Encino, California for a Customer Service Representative in the banking industry. As a Customer Service Representative, you will play a key role in handling customer interactions, managing customer records, and dealing with customer inquiries. Responsibilities: • Efficiently handle inbound and outbound customer calls • Provide exceptional call center customer service • Accurately process customer credit applications • Maintain and update customer records by performing data entry tasks • Handle email correspondence with customers in a detail oriented manner • Utilize Microsoft Excel and Microsoft Word for various tasks • Manage customer orders through accurate order entry • Schedule and manage customer appointments • Monitor customer accounts and take necessary action when required • Leverage your banking industry knowledge to enhance customer service experience.

Customer Support Specialist We are seeking a Customer Support Specialist to join our team in Stamford, Connecticut. This role is in the Manufacturing industry and offers a contract to permanent employment opportunity. As a Customer Support Specialist, you will be responsible for sales support, customer support, logistics support, field service support, and some inside sales work. Responsibilities: • Assist customers with their inquiries in a timely manner, ensuring customer satisfaction • Maintain accurate customer records in the CRM database, including current contact information and scope of opportunity • Reach out to customers to obtain updated contact information and stay ahead of turnover • Follow up proactively with existing customers to provide ongoing support and identify new sales opportunities • Coordinate with Technical Customer Support personnel for field service coordination & billing • Process orders and provide lead times & status updates for those orders • Assist the sales team with any required support while they are traveling • Keep track of machine trials and custom payment plans • Complete vendor setups and maintain an organized office • Handle inbound customer inquiries efficiently and quickly.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Representative Associate We are offering a contract employment opportunity for a Customer Service Representative Associate in Bronx, New York. The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting. Responsibilities: · Obtain precertification's authorizations and other referrals as assigned· Meet with patients to discuss billing questions collection TOS and other outstanding balances.· Validate insurance and other billing information.· Presenting data to appropriate parties and partnering to develop resolutions· Ability to take and make patient phone calls and assist client front desk operations

Customer Service Representative We are actively searching for a Customer Service Representative to join our detail-oriented services team located in CLINTON TOWNSHIP, Michigan. This role provides a short term contract employment opportunity, where the main role will encompass handling customer applications, maintaining precise customer records, and resolving customer queries. The role will also involve monitoring customer accounts and taking appropriate measures as required. Responsibilities: • Handle inbound calls effectively, providing high quality customer service • Promptly respond to customer issues, ensuring satisfactory resolution • Accurately process customer credit applications in a timely manner • Update customer details such as address changes over the phone • Maintain precise records of customer credit information • Utilize Microsoft Word for data entry and order entry tasks • Efficiently manage customer accounts and take necessary actions when required • Exhibit strong phone skills in managing inbound and outbound calls • Learn and adapt to new skills quickly to enhance customer service delivery.

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in the manufacturing industry based in WOOSTER, Ohio. In this position, you will primarily be tasked with managing customer inquiries, processing applications, and maintaining accurate records. Responsibilities: • Handle inbound and outbound calls, ensuring excellent customer service at all times• Dispatch technicians in response to customer calls in a timely and efficient manner• Utilize basic computer skills to update and maintain accurate customer records• Conduct data entry tasks related to customer applications and inquiries• Use Microsoft Excel to manage and organize customer data• Process customer credit applications with accuracy and efficiency• Schedule appointments for customers, coordinating with internal teams as necessary• Manage email correspondence with customers, providing information and assistance as needed• Monitor customer accounts and take appropriate actions based on their status

Customer Service Specialist - Commercial Accounts Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where attention to detail and collaboration are key? If so, we have an exciting opportunity for you! A leading flooring company in Dalton, GA is seeking an organized, resourceful, and customer-focused Customer Service Specialist to join their team. What You’ll Do:In this role, you will play a critical part in ensuring smooth operations and customer satisfaction. Key responsibilities include:<ul><li>Order Processing: Manage the entire order lifecycle, from entry to completion, ensuring accuracy and efficiency.</li><li>Customer Communication: Serve as the primary point of contact for customer inquiries and updates on order status, shipping timelines, and issue resolution.</li><li>Cross-Department Coordination: Collaborate with internal teams such as production, logistics, project management, and sales to drive successful order fulfillment.</li><li>Logistics Coordination: Partner with logistics teams to schedule and confirm shipments, provide tracking details to customers, and ensure on-time delivery.</li></ul>What’s in It for You?<ul><li>Career Growth: Join a reputable and growing company that values its employees.</li><li>Supportive Team: Work with a collaborative team of professionals dedicated to excellence.</li><li>Exciting Industry: Be part of an innovative company within the flooring sector.</li><li>Competitive Compensation and comprehensive benefits package.</li></ul>Ready to Apply?If you’re ready to take the next step in your career as a Customer Service Specialist, apply today with Robert Half! This is your chance to make an impact in a dynamic and rewarding industry while working with a company that truly values exceptional service.Let’s bring your talent and expertise to a company that sets the standard for excellence in flooring!

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Plano, Texas. This role is integral to our operations, requiring the processing of customer applications, upkeep of customer records, and resolution of customer inquiries. The successful candidate will also monitor customer accounts and execute appropriate actions. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise records of customer interactions, transactions, and feedback • Respond to customer inquiries through phone, email, and live chat in a detail oriented and timely manner • Process orders, track shipments, and provide real-time updates to customers • Proactively support customer accounts to anticipate potential issues • Assist customers in understanding product details, nutritional information, and compliance with food service programs • Work collaboratively with sales, logistics, and operations teams to ensure efficient order fulfillment and customer satisfaction • Resolve customer concerns by offering tailored solutions and escalating complex issues when necessary • Develop strong relationships with assigned customers by understanding their unique needs

Customer Service Representative Robert Half is seeking a dedicated Customer Service Representative to join the team at one of our clients. This is an exciting opportunity to work with a company that values both its employees and customers, ensuring satisfaction and success on both sides of the equation. Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, or chat, ensuring all concerns are addressed professionally and efficiently.</li><li>Resolve product or service issues by clarifying complaints, determining the cause, and choosing the best solution.</li><li>Maintain detailed and accurate customer records in company systems.</li><li>Provide information about products, services, and account status to customers when requested.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Follow up with customers to ensure satisfaction and address any ongoing concerns.</li><li>Uphold company values of honesty, respect, and positivity in all interactions.</li><li>Identify opportunities to improve customer service processes and suggest ideas for enhancements.</li></ul>

Customer Service Representative We are offering a contract to hire opportunity for a Customer Service Representative in the Oil & Gas - Field Services industry, located in Appleton, Wisconsin. The selected individual will be responsible for a variety of tasks including front desk operations, customer account management, and communication tasks. Responsibilities: • Handling inbound and outbound calls to resolve customer inquiries• Managing front desk operations and greeting customers• Maintaining and managing customer accounts• Accurate data entry and order entries• Answering customer calls and providing excellent customer service• Scheduling appointments as per customer requirements• Efficiently sorting and managing mail• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email when required

Customer Service Representative We’re looking for a motivated Customer Service Representative to serve as the face of our client's company, delivering support and solutions that leave a lasting, positive impression. This is a hybrid role, but candidates must be available to work on-site full time for the first 3-4 months during training and onboarding before transitioning into a hybrid schedule. Responsibilities:<ul><li>Professionally and efficiently communicate with customers via phone, email, and live chats to resolve inquiries and concerns.</li><li>Build rapport with customers by providing accurate information, solutions, and product recommendations.</li><li>Maintain detailed and up-to-date records of customer interactions in CRM software.</li><li>Collaborate with internal teams to ensure customer satisfaction and process improvements.</li><li>Manage multiple priorities efficiently while delivering stellar service in a fast-paced environment.</li></ul>

Customer Service Representative We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately process customer credit applications.• Provide assistance to customers by offering product and service information.• Resolve product and service issues faced by customers.• Enter sales quotations and orders on a daily basis.• Ensure customer records are up-to-date by revising account information.• Manage multiple accounts while supporting external sales representatives.• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Customer Service Representative We are in the process of hiring a Customer Service Representative based in Shakopee, Minnesota. The role is pivotal to our operations in the sector, providing a unique opportunity to those interested in a long term contract employment opportunity. The job requires a keen focus on customer service and account management. Responsibilities • Efficiently handle and resolve customer inquiries • Monitor customer accounts and execute appropriate actions • Process applications for customer credit with precision • Ensure the upkeep of accurate records pertaining to customer credit • Provide exceptional customer service at all times

Customer Service Representative Do you thrive on delivering exceptional experiences to customers? As a Customer Service Representative, you'll play a vital role in ensuring customer satisfaction, resolving inquiries, and supporting our mission of excellence. Robert Half is looking for enthusiastic, detail-oriented individuals who enjoy engaging with people and solving problems. Responsibilities:<ul><li>Interact with customers via phone, email, or live chat to address inquiries, concerns, and requests.</li><li>Provide accurate information about products and services, resolving issues efficiently while maintaining a professional demeanor.</li><li>Track and update customer profiles, orders, or service tickets through the company's CRM or other software tools.</li><li>Escalate unresolved queries to supervisors or the appropriate departments for timely resolution.</li><li>Collaborate with team members to improve customer care processes, providing feedback to help refine workflows.</li><li>Maintain a thorough understanding of company policies, services, and product offerings to better assist customers.</li><li>Consistently meet or exceed performance metrics, including response time, satisfaction ratings, and issue resolution rates.</li></ul>

Customer Service Representative Are you an awesome Customer Service Representative looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Customer Service Representative. The right Customer Service Representative for this role will be someone who can:<ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li><li>Handles customer requests and inquiries regarding availability, and delivery</li></ul>

Customer Service Representative We are seeking a Customer Service Representative based in Medley, Florida, United States, who will be a part of our dynamic team in the industry. The role offers a long term contract employment opportunity where you will primarily be assisting customers over the phone, resolving their issues pertaining to orders and maintaining effective communication through various channels. Responsibilities: • Provide prompt and effective assistance to customers over the phone concerning their orders. • Demonstrate empathy and understanding while dealing with customer queries and complaints. • Learn and adapt quickly to the changing needs of the job and the customers. • Ensure punctuality and consistency in work schedules. • Efficiently handle multiple tasks such as answering calls and responding to emails simultaneously. • Display proficiency in typing with a speed of 40+ wpm. • Be flexible with work shifts, willing to work either 9-5:30pm or 10:30-7pm from Monday to Friday. • Display the ability to work comfortably in a fast-paced environment. • Leverage bilingual skills to cater to a diverse range of customers, if applicable.

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