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We are offering a contract for a contract to hire employment opportunity for a dedicated Dispatcher in Carrollton, Texas. As a Dispatcher, you will be the pivotal point of contact for technicians and customers within the service department, tasked with managing service tickets, coordinating schedules, and ensuring accurate and timely communications.

Responsibilities:

• Coordinate the service department effectively, demonstrating a high level of organization and attention to detail.

• Act as the first line of communication for technicians and customers, handling inquiries and complaints professionally.

• Ensure timely scheduling of service tickets and inspection tickets.

• Update and maintain customer information diligently within the service management.

• Dispatch technicians based on the specific call or customer requirements.

• Work closely with the Service Manager and Sales team, facilitating cooperation to meet customer needs.

• Respond to emails and return calls promptly, maintaining excellent communication and customer service skills.

• Review daily monitoring reports and engage with customers regarding troubles and non-reporting accounts.

• Schedule necessary training, badging, or safety orientation for technicians prior to inspections or job site work.

• Manage agreements on file and maintain the scheduling dashboard.

• Assist with overflow calls and accept purchase orders from customers for current and upcoming inspections.

• Maintain customer portals to ensure all service requests are scheduled.

• Comply with company safety and OSHA safety policies, reporting any accidents or injuries to the manager immediately.

• Proven experience in a dispatcher role or similar position.
• Proficiency in performing receptionist duties, including managing calls and customer service.
• Exceptional ability to multitask and prioritize tasks.
• Strong knowledge of procedures and guidelines for emergency situations.
• Demonstrated ability to remain calm and composed in stressful situations.
• Excellent communication skills, both written and verbal.
• Proficiency in using computer software, including Microsoft Office Suite and dispatching software.
• Strong problem-solving skills and the ability to think quickly under pressure.
• High level of organizational skills and attention to detail.
• Ability to work in a fast-paced, high-stress environment.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Knowledge of geographical areas and landmarks is advantageous.
• High school diploma or equivalent is required; a degree in a relevant field is a plus.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

15 results for Dispatcher

Dispatcher We are offering a contract for a contract to hire employment opportunity for a dedicated Dispatcher in Carrollton, Texas. As a Dispatcher, you will be the pivotal point of contact for technicians and customers within the service department, tasked with managing service tickets, coordinating schedules, and ensuring accurate and timely communications. Responsibilities:• Coordinate the service department effectively, demonstrating a high level of organization and attention to detail.• Act as the first line of communication for technicians and customers, handling inquiries and complaints professionally.• Ensure timely scheduling of service tickets and inspection tickets.• Update and maintain customer information diligently within the service management.• Dispatch technicians based on the specific call or customer requirements.• Work closely with the Service Manager and Sales team, facilitating cooperation to meet customer needs.• Respond to emails and return calls promptly, maintaining excellent communication and customer service skills.• Review daily monitoring reports and engage with customers regarding troubles and non-reporting accounts.• Schedule necessary training, badging, or safety orientation for technicians prior to inspections or job site work.• Manage agreements on file and maintain the scheduling dashboard.• Assist with overflow calls and accept purchase orders from customers for current and upcoming inspections.• Maintain customer portals to ensure all service requests are scheduled.• Comply with company safety and OSHA safety policies, reporting any accidents or injuries to the manager immediately.

Dispatcher We are offering a permanent employment opportunity for a Dispatcher in the Oil & Gas industry. This role will be located in Long Beach, California, 90808, United States. As a Dispatcher, you will be at the heart of our operation, ensuring the smooth running of our facility maintenance team by coordinating daily activities, resolving service calls and maintaining accurate records. Responsibilities: • Ensure the accurate and timely processing of service calls, repairs, and upgrades • Maintain and update Site Service and Equipment Records consistently • Dispatch Maintenance Technicians and Vendors as required, ensuring all site issues are addressed • Follow up on open service calls and site issues to ensure timely resolution • Monitor and maintain records of warranty and invoicing for service calls and repairs • Prioritize calls and ensure they are responded to in the appropriate time and manner • Manage the ordering of parts as required and confirm warranty and core returns are processed • Assist in managing the inventory of Internal Maintenance Technician vehicles through regular inventory audits • Help schedule and coordinate the certification of Internal Maintenance Technicians • Assist in obtaining quotes and proposals for cost analysis of repair replacement decisions • Use Key Performance Indicators for monitoring Vendors and Internal Maintenance Technicians • Assist in the processing of all Maintenance Department paperwork and information, including invoices, timesheets, proposals, and inspection reports.

Dispatcher We are offering a temp to hire employment opportunity for a Dispatcher at our facility. In this role, you will be instrumental in the coordination of operations within our organization, which operates in the plumbing industry. This position requires effective organizational, communication, and problem-solving abilities to manage communication channels, organize appointments, and offer crucial support to our technicians. Responsibilities: • Ensure accurate and efficient processing of customer service requests.• Oversee the scheduling of technicians and manage their time-off requests.• Maintain positive relationships with both employees and customers.• Use your knowledge of ADP Financial Services, Computer Programs, CRM, IBM AS/400, and Management System to enhance operational efficiency.• Manage daily interactions with customers, technicians, and office staff.• Provide support to plumbing technicians, helping them meet their work commitments.• Handle inbound calls, providing timely and effective responses.• Oversee billing functions, ensuring accuracy and timeliness.• Utilize your skills in 'About Time' to manage tasks and schedules efficiently.• Handle decision-making that impacts scheduling, customer satisfaction, and operational efficiency.

Dispatcher Robert Half is offering a contract to permanent employment opportunity for a skilled Dispatcher in Princeton, IN. The Dispatcher role will require the individual to operate in a fast-paced, multitasking environment. The industry of operation is in transportation, specifically focusing on logistics and load management. The hours for the Dispatcher are Mon-Fri: 2pm-10pm with the occasional Saturday overtime required. Responsibilities of the Dispatcher:• Efficiently manage and handle incoming calls and inquiries• Operate various computer programs and internal systems for effective dispatching• Use MS Office tools, particularly Word, Excel, Teams, and Outlook for task execution• Communicate effectively with drivers and other staff• Employ customer service skills to resolve issues and maintain customer satisfaction• Manage and monitor load management systems for optimal operations

Dispatcher We are in search of a Dispatcher to join our team in North Canton, Ohio. As a Dispatcher, you will be key in planning and dispatching shipments, maintaining strong relationships with drivers, owner operators, and customers, and conducting job costing and pricing analysis. This role offers a short term contract employment opportunity in the industry. Responsibilities • Strategically plan shipments based on specific geographic location, load dates, delivery dates, and revenue per mile • Assign drivers to shipments considering factors such as origin and destination, shipment weight, and customer requirements • Keep track of drivers for subsequent assignments and monitor for any deviation from planned shipment size and expected delivery time • Foster a positive work environment by building relationships with drivers, contributing to overall retention of the driver workforce • Coordinate with move coordinators, sales team, and other dispatchers to expedite or locate missing, misrouted, or delayed shipments • Optimize routes for best use of time, fuel, and driver efficiency, possibly involving back haul coordination for optimal utilization • Enhance the effectiveness and efficiency of driver training and paperwork through improvements, coordination, and communication between drivers and business functions • Communicate with customers to confirm pack, load, and delivery dates, and look for inconsistencies • Update customers and operating system with load information • Collaborate with the repair and maintenance team to address issues • Conduct job costing analysis, prepare invoices, and perform billing inquiry and research • Keep accurate data of rates and tariffs for each account • Assist in Accounts Receivable functions.

Dispatcher We are offering a temporary-to-permanent employment opportunity for a Dispatcher in Garden City, Georgia. Our organization operates within the transportation industry, providing a workplace environment that emphasizes communication and detail-oriented tasks. Responsibilities:• Assisting in clerical tasks for smooth operations• Providing communication support to drivers to facilitate efficient transportation processes• Tracking and monitoring load activities to ensure timely delivery• Assisting in the scheduling of transportation tasks to optimize resource utilization• Managing documents related to transportation and dispatch activities• Using computer programs and CRM for maintaining and retrieving data• Answering inbound calls and queries related to transportation and dispatch• Managing billing functions for the transportation services provided• Communicating with freight companies for seamless transportation activities.

Dispatcher Job Description:We are seeking a highly organized and detail-oriented Dispatcher with HVAC experience to join our team in Walnut, CA. This temp-to-hire role is ideal for a motivated professional who thrives in a fast-paced environment and has a strong background in scheduling and coordinating service calls efficiently.Key Responsibilities:<ul><li>Schedule and dispatch HVAC technicians for service, repair, and maintenance calls.</li><li>Communicate effectively with customers, technicians, and management to ensure timely service.</li><li>Monitor job progress, update work orders, and adjust schedules as needed.</li><li>Maintain accurate records of service requests, job statuses, and technician availability.</li><li>Provide excellent customer service by addressing inquiries and resolving scheduling conflicts.</li><li>Ensure compliance with company policies, procedures, and safety regulations.</li><li>Assist with administrative tasks such as data entry, invoicing, and reporting.</li></ul>Schedule:<ul><li>Monday – Friday (Full-time hours)</li><li>Some overtime may be required based on business needs.</li></ul>If you have HVAC dispatching experience and are looking for a stable opportunity with growth potential, apply today!

Dispatcher Robert Half is currently offering an exciting dispatching opportunity in North Miami. If you thrive in a fast-paced environment and are seeking a rewarding career, this dispatching position could be the perfect match for you. Here is how you will make an impact:<ul><li>Coordinate and prioritize the timely dispatching of personnel and resources to meet customer needs.</li><li>Receive incoming requests for services and assign appropriate personnel and equipment.</li><li>Monitor and track the progress of dispatched personnel to ensure efficient and effective completion of tasks.</li><li>Communicate with field staff and provide them with necessary information, instructions, and updates.</li><li>Handle incoming calls and inquiries from customers, addressing their concerns and providing accurate information.</li><li>Maintain accurate records and documentation of dispatch activities, including incident reports and service logs.</li></ul>

Dispatcher We are seeking a proficient HVAC Dispatcher to join our team in the service industry, located in Walnut, California. This contract to permanent role involves a variety of tasks such as coordinating service orders, managing customer communications, and assisting with office management procedures. Responsibilities: • Manage and dispatch HVAC service orders to technicians throughout the day, ensuring efficient workflow.• Use mobile phone and iPad tools for effective communication with technicians and other personnel.• Professionally handle incoming office phone calls, providing timely and accurate information.• Keep customer automated systems up-to-date to track and close work orders.• Assist Office Manager and Sales Representatives in their daily tasks for smooth operation.• Perform on-call duty every other week to ensure continuous service.• Generate purchase orders for technicians as needed, adhering to company guidelines.• Use your proficiency in computer programs and CRM to maintain accurate customer and service records.• Apply strong writing and editing skills to draft service calls and time and material approvals.• Close service orders promptly and efficiently, contributing to overall customer satisfaction.

Dispatcher We are in the manufacturing industry, offering a permanent employment opportunity for a Dispatcher based in Thonotosassa, Florida, 33592, United States. The role involves interfacing with customers, managing incoming calls, and coordinating with external service providers and various teams within the organization. Responsibilities: • Handle incoming customer calls, approximately 50 - 60 per day, with a customer-centric approach. • Make outgoing calls, approximately 20 per day, to verify our equipment status. • Utilize Microsoft Outlook and manage approximately 200 emails per day. • Leverage Microsoft Excel for data entry and tracking purposes. • Navigate web-based dispatching programs comfortably. • Manage customer service inquiries and issues, ensuring prompt resolution. • Dispatch tickets to North America when troubleshooting efforts are unsuccessful. • Coordinate with External Service Providers (ESPs), Nestle Technicians, Supervisors, and Sales teams for effective service delivery. • Process parts requests, removal requests, new customer requests, and customer change requests. • Handle special projects as needed, showcasing strong multitasking abilities.

Dispatcher We're seeking a Dispatcher to join our client's team in the Edison, NJ area to optimize dispatch operations. This role involves close collaboration with the warehouse and truckers to ensure efficient shipments. Key Responsibilities:<ul><li>Work closely with the warehouse team and truckers to ensure smooth operations.</li><li>Manage all shipment dispatching and coordinate with drivers.</li><li>Use Excel for data management and tracking until the new ERP system is implemented.</li><li>Oversee multiple tasks, ensuring accuracy and efficiency in dispatching.</li><li>Monitor and manage customer accounts, addressing issues as needed.</li><li>Resolve customer inquiries and process applications accurately.</li><li>Maintain up-to-date customer credit records.</li></ul>If you're organized, detail-oriented, and thrive in a fast-paced environment, we'd love to hear from you!

Dispatcher Robert Half is seeking a detail-oriented and highly organized Dispatcher to join an esteemed client in the logistics and transportation industry in Princeton, IN. This is an excellent opportunity for a motivated professional with strong communication skills and a commitment to providing exceptional service. The hours for the Dispatcher are second shift M-F: 2pm-10pm. Overtime on Saturdays occasionally too. This is a contract to permanent opportunity looking to have someone start right away! Key Responsibilities of the Dispatcher:<ul><li>Coordinate and schedule the transportation of goods, ensuring on-time deliveries and efficient routing</li><li>Serve as the primary point of contact for drivers, clients, and internal teams, addressing inquiries and resolving issues promptly to maintain high customer satisfaction</li><li>Monitor and track shipments in real time, updating stakeholders with status reports and addressing any delays or disruptions efficiently</li><li>Maintain detailed and accurate records in the company’s systems, including trip logs, delivery confirmations, and driver documentation</li><li>Utilize logistics software to optimize routes, reduce costs, and ensure compliance with transportation regulations</li><li>Communicate clearly and professionally with drivers to provide instructions, support, and necessary updates</li><li>Analyze performance metrics and recommend process improvements to enhance efficiency and service levels</li></ul>

Dispatcher We are offering a permanent employment opportunity for a Dispatcher in the logistics industry, based in LIVERPOOL, New York. Your role will involve managing a high volume of calls and communicating effectively with drivers and warehouses. Responsibilities: • Manage communication with up to 20 drivers, both in person and over the phone • Ensure effective coordination of drivers' schedules • Handle data entry tasks related to route information • Communicate effectively with other warehouses and drop-off locations • Resolve issues drivers may encounter on their routes • Process and maintain accurate records of customer credit applications • Monitor customer accounts and take appropriate action when necessary • Provide excellent customer service and administrative assistance when needed

Service Coordinator Technician Dispatcher/Service Coordinator 📍 Location: Vernon, CT area 💰 Pay: $60,000 - $70,000🕒 Schedule: Mon - Fri (40 hours/week) Robert Half Contact: Liz Dutkiewicz elizabeth.dutkiewicz@roberthalf com About the Role:We are seeking a highly organized and customer-focused Technician Dispatcher/Service Coordinator to join our team. In this role, you will be the central point of contact for scheduling, dispatching, and coordinating service technicians to ensure prompt and efficient service delivery. Key Responsibilities:<ul><li>Schedule and dispatch technicians based on customer needs, urgency, and technician availability.</li><li>Communicate with customers to confirm appointments, provide updates, and ensure satisfaction.</li><li>Coordinate service calls, track job progress, and follow up on pending work orders.</li><li>Maintain accurate records of work orders, technician schedules, and inventory.</li><li>Collaborate with the service team to optimize efficiency and ensure high-quality service.</li><li>Handle incoming calls, inquiries, and service requests in a professional manner.</li><li>Assist in billing and invoicing by ensuring work orders are properly documented and completed.</li></ul>

Operations Support We are offering a long term contract employment opportunity for an Operations Support role based in Allentown, Pennsylvania. This position plays a critical role in our industry, ensuring the smooth operation of our processes and providing essential support to our team. Responsibilities: • Engage in meticulous planning and submitting of outage requests for electrical zones within substation and distribution systems. • Ensure compliance with safety tagging and Lockout-Tagout (LOTO) procedures through the creation and review of switch orders. • Manage, compile, and distribute outage request data to all project stakeholders. • Utilize knowledge of electrical one-line diagrams and schematics for efficient and safe outage planning. • Act as a dispatcher when needed, directing and dispatching work crews to locations based on customer requests and specifications. • Coordinate activities with Distribution and Transmission system operators to optimize the use of resources and maintain safety. • Communicate critical information to Distribution and Transmission system operators for an effective and safe response to customers. • Handle customer inquiries and complaints in a detail oriented manner, both verbally and in writing. • Collaborate with other departments as necessary, directing and dispatching personnel or securing assistance. • Liaise with 911 centers in a detail oriented manner, ensuring seamless information transmission for efficient and safe emergency response. • Perform varied administrative functions as part of the role. • Other related duties as assigned or necessary.

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15 results for Dispatcher

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