47 results for Help Desk Support Manager in Atlanta, GA

Desktop Support Analyst We are offering a permanent employment opportunity for a Desktop Support Analyst in the local government sector, located in Atlanta, Georgia. As a Desktop Support Analyst, you will be providing technical assistance for a variety of locations, working within a Microsoft environment, and handling a range of hardware and software tools. Responsibilities • Provide desktop support across multiple locations within Fulton Co.• Manage and maintain computer hardware, ensuring optimal performance.• Navigate Microsoft Active Directory and MacOS systems.• Oversee database management and configuration.• Utilize Dell Technologies to enhance operational efficiency.• Manage and troubleshoot Apple devices.• Employ backup technologies to secure data.• Perform configuration management tasks to maintain system stability.

Desktop Support Analyst We are offering a contract for a permanent employment opportunity for a Desktop Support Analyst in Atlanta, Georgia. This role, which is involved in the local government sector, requires delivering proficient desktop support across multiple locations within Fulton County. The work environment comprises of a Microsoft setting, including Active Directory and MacOS among others. Responsibilities: • Provide proficient desktop support across various locations• Handle the maintenance and troubleshooting of Apple devices• Ensure accurate configuration management across all systems• Utilize Dell technologies for system support and maintenance• Manage and maintain Active Directory efficiently• Handle database management and ensure its effective operation• Support the deployment and troubleshooting of computer hardware• Oversee the application of backup technologies for data protection.

Systems Administrator We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation. Responsibilities: • Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams. • Troubleshoot and resolve hardware, software, and network issues promptly. • Escalate complex issues to senior IT and engineering staff when necessary. • Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc. • Configure new servers and services following established procedures and best practices. • Perform routine system monitoring, backups, and basic maintenance tasks. • Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc. • Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections. • Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup. • Install, update, and support company-approved software. • Assist with the deployment of applications, patches, and updates to systems. • Maintain detailed records of support requests and resolutions in the help desk system. • Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices. • Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations. • Implement and maintain appropriate security measures, processes, and procedures to protect business assets. • Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology. • Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.

Human Resources Manager (Laurie P) Robert Half HR Solutions is currently partnering with a client in the Buckhead area that is looking to add a Human Resources Manager their team. The HR Manager will support 1,000+ employees across with multiple locations with a focus on employee relations, performance management, employee engagement, and training and development. Responsibilities: • Oversee and manage all aspects of employee relations within the organization.• Conduct comprehensive investigations related to employee relations issues.• Develop and implement strategies to foster positive employee relations.• Collaborate with other team members to support growth and improve employee relations processes.• Monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations.• Establish and maintain relationships with employees at all levels of the organization to foster an open and inclusive environment.• Facilitate communication between employees and management to resolve conflicts.• Assist in the development of policies and procedures in relation to employee relations.• Provide guidance and recommendations to management on disciplinary actions, performance issues, and employee terminations.• Participate in the development of programs that drive employee satisfaction and engagement.

Accounting Manager- (LUV) Are you an experienced accounting professional looking for a leadership role in a collaborative, high-performing team? Do you have a strong foundation in public accounting, and a passion for inventory and cash management? If so, this is an incredible opportunity to take your career to the next level! Why You’ll Love This RoleThis isn’t just another accounting job—it’s a chance to make an impact, mentor a team, and work alongside an incredible hiring manager who values growth, collaboration, and innovation. You’ll join an organization with a strong culture of teamwork, excellence, and continuous improvement, all while enjoying a hybrid work environment in Alpharetta. What You’ll Be Doing:<ul><li>Oversee inventory and cash management processes, ensuring accuracy and efficiency.</li><li>Lead and mentor two accounting team members, providing guidance, support, and professional development.</li><li>Own the month-end close process related to inventory and cash, ensuring compliance with GAAP.</li><li>Collaborate with cross-functional teams to enhance financial processes and reporting.</li><li>Identify and implement process improvements to drive efficiency and accuracy.</li></ul>**Send Resumes to Luv Mirani

Contracts Specialist or Contracts Manager SaaS Tech Sales Seeking a technology Contracts Specialist or Contracts Manager to manage and oversee a variety of commercial contracts including B2B sales agreements, non-disclosure agreements (NDAs), service contracts, and subscription-based templates associated with Annual Recurring Revenue (ARR) and Monthly Recurring Revenue (MRR). The ideal candidate will be responsible for developing contract templates, managing legal processes, ensuring compliance, and optimizing workflows, such as deal calendar management, to support our sales and operations teams. This role requires excellent organizational abilities, a proactive mindset, and familiarity with the nuances of commercial contracting within the software industry. <ul><li>Draft, review, and negotiate B2B commercial sales contracts, ensuring consistency with company policies and legal compliance (Source: SG25 US Administrative and Customer Support context: ACS SG25).</li><li>Manage and oversee non-disclosure agreements (NDAs), service contracts, and vendor agreements, ensuring all terms align with business goals.</li><li>Support subscription-based contracts tied to ARR/MRR models, with an understanding of financial implications and renewals.</li><li>Create and maintain standardized contract templates, including sales agreements, partnership agreements, NDAs, and service contracts, to streamline operations.</li><li>Collaborate with internal stakeholders to ensure templates meet industry standards and comply with applicable regulations.</li><li>Provide contractual and operational support to the sales team, enabling efficient deal closures and adherence to deal terms.</li><li>Maintain and track the deal calendar to manage deadlines, renewals, expiration dates, and approvals for all contracts.</li><li>Assess contractual risks and propose solutions to minimize exposure to legal or financial liabilities.</li><li>Conduct regular audits of active contracts to ensure compliance with legal standards, client obligations, and internal policies.</li><li>Act as the point of contact for contract-related inquiries, resolving any disputes or concerns between the company and external clients.</li><li>Work closely with cross-functional teams, including legal, sales, finance, and operations, to enhance contract efficiencies.</li><li>Prepare reports on contract statuses, compliance issues, and revenue metrics related to ARR/MRR agreements.</li><li>Use analytics to identify trends, suggest improvements, and inform strategic decision-making in contract management.</li></ul>

Supply Chain Manager We are offering an exciting opportunity for a Supply Chain Manager in Roswell, Georgia. In this role, you will be managing customer service and warehouse personnel, coordinating logistics and order processing, and establishing new vendor contacts among other tasks. This role lies within the manufacturing industry and is based in a local warehouse setting. Responsibilities: • Oversee the customer service and warehouse team, including the hiring and onboarding process • Set up relevant training protocols and internal standards for functional execution • Handle order processing, planning, and logistics for customers in North & South America • Generate invoices and manage relevant debits and credits for customers • Collaborate with Accounts Receivable and Sales on the application of customer payments • Resolve issues related to lead times with planners at origin factories and negotiate delivery dates • Act as a mediator between Customers, Sales teams, Factories, & Warehouses • Address customer concerns and escalate to account managers when needed • Develop tools for monitoring customer orders, forecasts, inbound and outbound shipments • Monitor shipments and workflow to provide timely feedback to customers and factories • Support forecasting needs with the Sales team, Customers, and manage safety stock levels • Establish and maintain vendor relationships, and onboard new vendors as required • Oversee inventories & conduct stock audits in local warehouses • Support all domestic shipments from the local warehouse • Collaborate with factory export teams, freight forwarders, and customs for cost savings measures

FP&A Manager- Growth (Luv) Are you an analytical, strategic finance professional looking for an opportunity to lead and make a real impact? Do you thrive in a collaborative, high-growth environment where innovation and flexibility are valued? This FP& A Manager role offers a chance to take ownership, drive financial insights, and mentor a team member while working in a company that truly values its people. Why You’ll Love This Role<ul><li>Culture-first environment – a team that supports, collaborates, and celebrates wins together.</li><li>Work-life balance – enjoy a flexible schedule and hybrid work setup.</li><li>Opportunity to lead – manage and develop one direct report while partnering with senior leadership.</li><li>Strategic impact – work closely with leadership to influence decision-making and financial strategy.</li></ul>What You’ll Be Doing:<ul><li>Own the budgeting, forecasting, and financial modeling processes, providing insights that drive business growth.</li><li>Analyze financial performance and provide recommendations to improve profitability and operational efficiency.</li><li>Lead the month-end and quarter-end financial review process, ensuring accurate and timely reporting.</li><li>Collaborate with cross-functional teams to support strategic planning and decision-making.</li><li>Manage and mentor one FP& A team member, fostering growth and development</li></ul>**Send Resumes to Luv Mirani

Project Manager We are on the lookout for a diligent Project Manager to join our team in Norcross, Georgia. In this role, you'll be tasked with managing various aspects of our Packaging and Mold projects, including understanding customer needs, evaluating technical feasibility, and ensuring quality, cost, and delivery effectiveness. You'll also play a crucial role in crisis management and customer satisfaction enhancement. Responsibilities: • Developing and presenting tailored Packaging and Molds solutions based on customer needs. • Assessing the technical feasibility and potential risks of Packaging/Molds projects. • Overseeing the execution of projects, ensuring adherence to the QTC-S process. • Ensuring the Quality, Cost, Delivery (timeline) of the projects from pre-contracting to project closure. • Managing project-related crises, planning action courses alongside all project stakeholders. • Providing general support to the Packaging and Mold troubleshooting team. • Assisting After Sales in the frontline and tracking Packaging/Molds opportunities for new and small customers. • Ensuring accurate and timely project information for proper reporting. • Coordinating on-site technicians and managing the Health Safety Environment & Security (HSE& S) plan. • Proposing additional Services Products when required to ensure project success and maximize customer satisfaction. • Collaborating with Product Managers for updates on new Mold/Tooling developments, applications, and technologies.

Program Manager We are offering a contract to permanent employment opportunity for a Program Manager in Atlanta, GA. In this role, you will be instrumental in leading and executing large-scale real estate initiatives. You will collaborate with cross-functional teams and align your work with the company's objectives to optimize our real estate portfolio. Responsibilities: • Lead the planning and execution of real estate programs, including site acquisitions, development projects, and facility optimization.• Align program objectives with the organization's goals to ensure maximum value from projects.• Oversee program schedules, budgets, and deliverables, ensuring adherence to established timelines and financial goals.• Collaborate with internal stakeholders such as legal, finance, and operations teams, and external partners such as contractors, architects, and brokers to ensure successful program execution.• Act as the primary point of contact for executive leadership, presenting updates, performance metrics, and strategic recommendations.• Foster strong relationships with external stakeholders including property owners, local authorities, and community organizations.• Ensure all real estate projects comply with local, state, and federal regulations, as well as corporate standards and policies.• Identify potential risks related to zoning, permitting, environmental or financial aspects, and lead efforts to mitigate them.• Identify opportunities to streamline processes, enhance cost efficiencies, and adopt innovative approaches to real estate development and management.• Stay informed about industry trends, emerging markets, and technologies that can drive program success.

Paralegal Robert Half is currently seeking a skilled Litigation Paralegal with strong tax law expertise to join a dynamic and fast-paced legal team. This role offers an exciting opportunity to work closely with attorneys on complex litigation matters that often intersect with tax regulations.Key Responsibilities<ul><li>Litigation Support: Assist attorneys by conducting legal research, managing case files, preparing discovery materials, and drafting pleadings, motions, and other legal documents </li><li>Tax Matters: Provide specialized support in cases involving tax controversies, including but not limited to compiling financial records, reviewing tax documentation, and analyzing issues related to compliance </li><li>Case Management: Organize large volumes of case information; maintain document databases for eDiscovery and e-filing purposes to ensure smooth legal processes </li><li>Client Communication: Assist in client interviews, gather information pertaining to litigation and tax issues, and serve as an intermediary between clients and attorneys</li><li>Compliance and Governance: Collaborate on compliance matters related to tax law and corporate governance issues </li></ul>

Billing and Accounts Receivable Specialist BILLING AND ACCOUNTS RECEIVABLE SPECIALIST - TECHNOLOGY COMPANY IN DULUTHMy client, a technology company based in Duluth, is searching for a dedicated Billing and Accounts Receivable Specialist to join their team for an immediate, direct-hire opportunity. The Billing and Accounts Receivable Specialist will manage their billing processes, accounts receivable, and collections, while maintaining excellent relationships with internal teams, external clients, and vendors. You will be a key player in their accounting department, ensuring accurate data entry and compliance with state sales tax laws. Position Duties and Responsibilities:<ul><li>Oversee the day-to-day accounting tasks, focusing on billing, order processing, and accounts receivable management.</li><li>Deliver top-tier customer service through effective phone and email communication.</li><li>Generate invoices, process payments, and manage adjustments and bad debt write-offs.</li><li>Update customer portals to ensure prompt payment processing.</li><li>Review contracts, purchase orders, and invoices for billing accuracy.</li><li>Implement collection strategies to achieve desired DSO targets.</li><li>Maintain the accounting database with accurate customer information and pricing details.</li><li>Work closely with sales and account management teams to resolve issues and discrepancies.</li><li>Comply with state sales tax laws by reviewing and applying sales tax exemption certificates.</li><li>Identify process improvement opportunities and recommend corrective actions.</li><li>Produce regular and ad-hoc reports to support business operations.</li><li>Assist with various accounting tasks, such as report creation, database management, and journal posting.</li><li>Keep organized accounting records and support audit processes.</li><li>Calculate sales commissions in accordance with agreements.</li><li>Provide backup support for key departmental functions, including accounts payable.</li></ul>

Product Coordinator Contract Product Coordinator (Maternity Leave Coverage)Location: Buckhead, GA (Onsite Tues-Thurs, with flexibility for additional days) Duration: Mid-April – End of October (40 hours/week)Overview:Seeking a Product Coordinator to support the Lounge Line team. This role focuses on production coordination, order management, and package tracking. Ideal candidates will have strong Excel skills and experience with product or apparel coordination.Responsibilities:<ul><li>Track, receive, and distribute packages.</li><li>Run and distribute order reports for vendors, including WIP setup and PO revisions.</li><li>Review weekly WIP reports to ensure on-time deliveries.</li><li>Assist in PO updates and liability management.</li><li>Handle seasonal setup in PLM, Blue Cherry, and tracking charts.</li><li>Receive and confirm bulk trim cards.</li></ul>

Paralegal Job Title: Litigation ParalegalLocation: Marietta, GA (Primarily Remote) Our client, a boutique Law Firm located in Marietta, GA, is dedicated to providing top-tier legal services in the areas of construction, environmental, and real estate law. They pride themselves on their commitment to excellence, collaboration, and providing a supportive work environment for their team.Position Overview:They are seeking a highly skilled and detail-oriented Litigation Paralegal to join their team on a permanent basis. This position offers a primarily remote work environment with occasional in-office requirements. The ideal candidate will have a minimum of 3+ years of litigation experience, with a preference for experience in construction, environmental, and real estate law. Proficiency in e-filing using PeachCourt and Odyssey is required. The candidate must be well-organized, proactive, and capable of handling multiple responsibilities in a fast-paced legal environment.Key Responsibilities:<ul><li>Conduct legal research and factual investigations to support litigation matters.</li><li>Assist attorneys with case management throughout all stages of litigation.</li><li>Prepare, organize, and electronically file pleadings, motions, discovery responses, and other legal documents using PeachCourt and Odyssey.</li><li>Manage and maintain case files, databases, and document management systems.</li><li>Coordinate and schedule court dates, hearings, depositions, client meetings, and attorney calendars.</li><li>Assist in trial preparation, including preparing exhibits, witness lists, and case summaries.</li><li>Communicate with clients, opposing counsel, and court personnel in a professional manner.</li><li>Perform administrative tasks as needed, including data entry and maintaining case-related documentation.</li></ul>

Corporate Accountant SENIOR ACCOUNTANT - International Manufacturer in DuluthMy client, an international manufacturer in Duluth, is searching for a Senior Accountant to join their team for an immediate, direct-hire opportunity. The Senior Accountant plays a vital role in supporting the CFO and Accounting team in a variety of accounting functions. This is a hands-on accounting position that involves managing financial closings, reconciliations, journal entries, cash flow analysis, accounts payable/receivable, and other special projects as needed. The Senior Accountant will also collaborate with external teams to ensure the accuracy and timeliness of financial reporting and operations. ESSENTIAL RESPONSIBILITIES:<ul><li>Prepare accounting records and financial reports for internal and external stakeholders as directed by the CFO.</li><li>Work closely with the Accounting team to ensure accurate and timely reconciliation of balance sheet accounts, including accounts payable, accounts receivable, cash positions, bank and credit card reconciliations, inventory, and general liabilities.</li><li>Coordinate and facilitate the month-end and quarter-end closing processes in accordance with the company’s financial schedule.</li><li>Utilize accounting software for reporting, revenue reconciliation, COGS reconciliation, and inventory reconciliation to support period management and accurate financial reporting.</li><li>Manage banking relationships, including overseeing the positive pay process and lockbox activities.</li><li>Conduct cost variance and analysis (actual vs. budget vs. prior year) by maintaining accurate monthly and quarterly reports on expenses.</li><li>Reconcile tax accrual liabilities and tax-related obligations.</li><li>Serve as the main point of contact for auditors during the annual financial audit.</li><li>Collaborate with external accounting management firms to ensure accurate income tax filings (state and federal).</li><li>Assist with payroll-related accounting tasks, including multi-state payroll tax withholding, unemployment, and year-end reporting (W2, 1099).</li><li>Take on ad hoc projects as assigned by the CFO.</li></ul>

Marketing Manager This is a full time/direct hire hybrid role with our client in Atlanta, GA. We are offering an exciting opportunity for a Marketing Manager in Atlanta, GA. In this role, you will be leading a team of marketing coordinators and graphic designers, and will be instrumental in supporting our regional business development goals. Your focus will be in the areas of proposal, process management, scheduling, resource allocation, and supervision and mentoring of marketing staff. Responsibilities:• Lead and manage a team of marketing coordinators and graphic designers• Oversee the development and management of proposal processes, scheduling, and resource allocation• Provide supervision and mentorship to regional marketing staff• Stay abreast of industry developments and tools, and share this knowledge with team members• Ensure the quality of submittals and marketing materials• Coordinate strategic-level pursuits• Assist in the writing and editing of technical and non-technical proposal sections• Lead in the preparation of interviews, including coordination and coaching of presenters• Analyze client accounts and plan winning strategies• Participate in business development meetings and contribute to opportunity tracking and revenue forecasting• Manage the CRM database within the region and maintain standards• Monitor and support outside marketing activities, such as conferences, open house events, and trade shows.

Controller CONTROLLER - New Manufacturing Facility in Hall CountyMy client, a manufacturer in Hall County, is seeking a detail-oriented and proactive Controller to join their dynamic team in Hall County. The Controller role will support key manufacturing financial operations under the direction of the Head of Finance & Controlling. As the Controller, you will be responsible for overseeing cost analysis, budgeting, financial reporting, and driving process improvements to optimize operational efficiency. Key Responsibilities:<ul><li>Develop and maintain a standard costing approach, performing variance analysis with leadership</li><li>Harmonize labor and machine hourly rate calculations</li><li>Manage and report on capital expenditures monthly</li><li>Maintain and update cost center and work center data structures and settlement rules</li><li>Support the budgeting process, including COGS, operating expenses, and non-manufacturing costs</li><li>Oversee inventory management and monthly reporting on obsolete inventory</li><li>Lead accurate and timely closing procedures</li><li>Support balance sheet reconciliations and audits</li><li>Drive cost reduction initiatives and process improvements within the team</li><li>Support manufacturing accounting improvements and the application of accounting policies and procedures</li><li>Facilitate internal and external audits by providing necessary documentation and support</li></ul>

Marketing Coordinator Our client in Atlanta is hiring for a Marketing Coordinator. In this role, you'll be an integral part of our team, supporting a wide range of marketing and business development activities, from content creation and editing to project management and execution. Responsibilities:• Accurately update firm webpages via CMS, including service, industry, company descriptions, biographies, and other pages as needed.• Collaborate with the Marketing & Communications Manager to create engaging content for the company's social media accounts.• Assist with the planning and execution of client-facing webinars, including scheduling, practice runs, and sharing registrant and attendee reports.• Uphold the company's brand standards and guidelines on all materials, in close coordination with the Marketing Department's graphic designer and Marketing & Communications Manager. • Write and edit content related to key practice areas, industry initiatives, legal insights, client alerts, client success stories, and newsletters.• Support the events managers with event logistics, including planning, promotional item ordering, staffing, set-up and takedown, and processing CLEs.• Maintain and update the Marketing & Business Development team's intranet pages.• Assist with administrative duties as assigned.• Gather and curate content for select newsletters for internal and client-facing communications.• Serve as backup for formatting the firm's email marketing communications and other graphics for distribution.

Fund Accounting Manager - Growth!! New Role (Luv) Are you a detail-driven accounting professional with a passion for fund accounting? Do you thrive in a collaborative, fast-paced environment where your expertise directly impacts financial strategy? Fund Accounting Manager If you're looking for a high-visibility leadership role in a company that values innovation, flexibility, and career growth—this is it! Why This Role?✅ A leadership opportunity – manage and mentor a team while shaping key financial processes. ✅ Culture-first company – collaborative, forward-thinking, and growth-oriented. ✅ Flexible hybrid work environment – work-life balance is a priority. ✅ Make an impact – work directly with senior leadership and key stakeholders. What You’ll Be Doing:<ul><li>Oversee fund accounting operations, including financial reporting, reconciliations, and audit preparation.</li><li>Lead and mentor a team, fostering professional development and process improvement.</li><li>Ensure compliance with accounting standards, regulatory requirements, and internal controls.</li><li>Manage cash flow, capital calls, and investor reporting, providing clear and timely financial insights.</li><li>Develop and refine accounting policies to enhance accuracy, efficiency, and transparency.</li><li>Collaborate with leadership and cross-functional teams to support strategic financial planning.</li></ul>**Send Resumes to Luv Mirani

SAP IBP Manager We are seeking a strategic and experienced IT leader to drive the implementation and optimization of SAP S/4HANA ERP solutions for our Building Products operations. This role will focus on Integrated Business Planning (IBP) and Production Scheduling, working closely with order management, operations, and supply chain teams to create seamless, efficient, and scalable end-to-end business processes. The ideal candidate will bring deep expertise in SAP IBP and ePP/DS, a solid understanding of supply chain and production planning processes, and experience leading IT professionals through major system transformations. Strong leadership, communication, and stakeholder management skills are essential to success in this role. Key Responsibilities:<ul><li>Lead and manage a cross-functional team, fostering a high-performance culture focused on knowledge sharing and continuous improvement.</li><li>Act as the primary liaison between Planning, Production Scheduling, and IBP leadership and IT capabilities.</li><li>Partner with business and technology stakeholders to define, implement, and support SAP-driven solutions that enhance operational efficiency and business performance.</li><li>Oversee system configurations, integrations, and middleware connections to ensure smooth order-to-cash workflows.</li><li>Drive strategic decisions on technology investments, system enhancements, and business process optimizations.</li><li>Communicate changes, updates, and business requirements to relevant teams, ensuring alignment and smooth execution.</li><li>Conduct research and cost-benefit analyses for technology solutions, identifying the best approach for implementation.</li><li>Provide expert guidance on deployment strategies, cutover planning, and impact assessments for system changes.</li><li>Demonstrate a high level of ownership, initiative, and urgency in delivering solutions in a fast-paced, dynamic environment.</li></ul>Location & Work Model:<ul><li>Hybrid – Based in Atlanta, GA</li><li>Relocation assistance available</li></ul>

Email Marketing Automation Specialist About the Role: A private aviation leader is looking to bring on a highly experienced Email Marketing Automation Specialist to manage and optimize their vibrant Marketo instance. This role is ideal for someone who’s excited by the challenge of marketing to high-net-worth individuals in a dynamic and fast-paced environment where no two campaigns are alike. You’ll work directly with the marketing team on brand initiatives, segmented campaigns, exclusive promotions, and personalized journeys that convert.This position is being offered as a contractor role with the potential to convert into full-time if it's a great mutual fit. While the preference is for someone local to Atlanta (where the team HQ and hiring manager are based), they may also consider candidates in the NYC area for in-office collaboration. Key Responsibilities:<ul><li>Partner with the creative team to design and execute highly targeted, luxury-focused email campaigns that reflect the exclusivity of the brand.</li><li>Work directly in Marketo and Salesforce to build, automate, and track sophisticated multi-touch email campaigns.</li><li>Leverage a third-party AI-driven data enrichment platform to build segmented lists based on behavioral and lifestyle traits (e.g., “people who love cooking and can afford private travel”).</li><li>Execute personalized campaigns and journey flows for a refined database of over 1 million contacts, including 300K prospects and a smaller membership audience.</li><li>Drive list segmentation strategies, ensure accurate targeting, and improve database health.</li><li>Implement A/B testing strategies and develop performance dashboards in collaboration with the BI team.</li><li>Troubleshoot sync and reporting issues between platforms (e.g., lead lag between Salesforce and Marketo) and work with external agencies to resolve.</li><li>Own the email marketing calendar and support planning one month out or more, aligned with travel patterns and promotions.</li><li>Collaborate on strategic initiatives such as evergreen campaigns (“Reasons to Fly”), route promotions (e.g., NYC to San Francisco), seasonal messaging, and membership marketing.</li><li>Maintain and enforce communication cadences in partnership with the sales team to respect prospect and member preferences.</li></ul>

Paralegal - Business Immigration Our client is seeking a permanent fulltime Business Immigration Paralegal to join their law firm. This role is remote but is only considering candidates who reside near one of their GA or SC offices: Greenville, SC, Columbia, SC, Charleston, SC, Atlanta, GA, or Hilton Head, SC office. It will be hybrid for the first month of training before turning remote. The Paralegal will be instrumental in supporting our immigration practice, focusing on the careful preparation, filing, and tracking of various immigration applications and petitions. • Accurately prepare immigrant and non-immigrant visa petitions, including H1Bs, L1s, E2s, TNs, PERMs, I141, and I45, among others.• Manage labor certification cases and adjust status applications, catering to a diverse range of clients across various industries.• Conduct detailed analysis of complex case facts and documents, and create comprehensive reports and other necessary immigration documents.• Ensure meticulous maintenance and management of case files, including case tracking, deadline determination, and status inquiry response.• Engage in extensive communication with clients, beneficiaries, attorneys, and government agencies, ensuring clear and concise information flow.• Draft critical immigration correspondence, such as support letters and other key documents, for attorney review.• Assist attorneys in the provision of training and mentorship to support staff, as well as in the development of workflows and procedures for case preparation and monitoring.• Undertake any other responsibilities as needed to deliver exceptional client service and achieve desired outcomes.

PR Specialist PR SpecialistOverview: We are seeking a PR Specialist to develop and execute public relations initiatives that enhance brand visibility and reputation. This role involves media outreach, press release creation, event coordination, and collaboration with marketing teams to amplify messaging.Responsibilities:<ul><li>Develop and execute PR strategies to enhance brand awareness.</li><li>Write press releases, media pitches, and key messaging documents.</li><li>Build and maintain relationships with journalists, influencers, and media outlets.</li><li>Monitor media coverage and provide reports on PR campaign effectiveness.</li><li>Coordinate PR events, press conferences, and media interviews.</li><li>Support crisis communication efforts and reputation management.</li></ul>

Director We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise. Responsibilities: • Guide and mentor the infrastructure team on best DevOps practices and new technologies. • Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure. • Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment. • Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability. • Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity. • Identify potential issues proactively and implement solutions to mitigate the impact on operations. • Develop and maintain systems for configuration management. • Work with the Cyber Security team to conduct systems tests for security, performance, and availability. • Design and implement disaster recovery plans, including regular system backups. • Develop and manage an effective Change Management policy. • Create scalable, secure, and reliable cloud platform on Microsoft Azure. • Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity. • Implement security policies and compliance standards. Influence policies to incorporate security best practices. • Monitor cloud performance and optimize for cost, performance, and scalability. • Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members. • Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure. • Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.

Head of Customer Service HEAD OF CUSTOMER SERVICE - International Company Located in DuluthWe’re looking for a Head of Customer Service for one of our clients located in Duluth. The Head of Customer Service will be responsible for overseeing the entire customer journey—from initial onboarding through renewal and expansion. This strategic role is critical to driving engagement, retention, and growth across their customer base. As part of the senior leadership team, you’ll build and execute a world-class customer experience strategy that sets us apart in the industry. You’ll oversee customer success operations, champion cross-functional collaboration, and ensure that every client touchpoint is seamless, supportive, and value-driven. What You’ll Be Doing: <ul><li>Design and implement a customer success vision aligned with business growth goals</li><li>Own key metrics like churn, CLTV, and net revenue retention</li><li>Champion a customer-first mindset across all departments</li><li>Lead and scale a high-performing team (Account Managers, Client Engagement, Onboarding & Support)</li><li>Provide coaching, resources, and direction to drive performance and career growth</li><li>Manage the post-sale customer journey to ensure satisfaction, loyalty, and long-term success</li><li>Identify and proactively solve issues to reduce churn and increase advocacy</li><li>Collaborate closely with Sales, Marketing, Product, and Operations to align strategies and deliver seamless customer experiences</li><li>Deliver customer insights that influence product innovation and go-to-market plans</li><li>Lead customer expansion through upselling, cross-selling, and value realization</li><li>Continuously improve processes around onboarding, renewals, and customer lifecycle</li><li>Leverage customer success platforms and CRM tools to track health scores, engagement, and retention</li><li>Report on trends, risks, and performance to executive leadership</li></ul>

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