We are offering an exciting opportunity in the banking industry based in ROCKVILLE, Maryland, United States. The role involves working as an Enterprise Application Software Engineer, where you will be a key point of contact for designated critical business applications, collaborating with various teams to ensure system stability and successful implementation of changes.
Responsibilities:
• Collaborate with business stakeholders and IT teams to gather, define, and document business requirements, converting them into functional specifications for effective implementation.
• Thoroughly evaluate system changes to ensure stability and integrity, considering potential impacts on upstream, downstream, and system integration.
• Strategize and execute plans for system releases, upgrades, and hotfixes, coordinating testing and implementation efforts.
• Make informed recommendations on potential solutions by assessing and quantifying their business impact.
• Oversee vendor performance, addressing issues, improvements, and service level agreements, whilst keeping updated on industry advancements.
• Create technical specifications, test procedures, end-to-end testing scenarios, deployment checklists, and user documentation to support user acceptance testing (UAT) and rollout phases.
• Manage the rollout of application changes and updates by conducting rigorous testing (e.g., regression, integration), facilitating UAT, and providing user training to ensure successful adoption.
• Utilize skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, Configuration Management, and Customer Service.
• Proficiency in Cisco Technologies is a must for the role
• Solid understanding and experience with Citrix Technologies
• Familiarity with Cloud Technologies, including implementation and support
• Sound knowledge of Dell Technologies and their application in an enterprise setting
• Experience with Firewall Technologies and understanding of security protocols
• Expertise in Active Directory operations, management, and troubleshooting
• Proficiency in Backup Technologies to ensure data safety and integrity
• Familiarity with Computer Hardware and its integration into an enterprise network
• Experience in Configuration Management within a complex enterprise environment
• Excellent Customer Service skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
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