5 results for Cloud Computing Analyst in Boston, MA

Principal Business Analyst We are offering a permanent employment opportunity for a Principal Business Analyst in Woburn, Massachusetts. This role is crucial within our Information Technology sector, where you will be expected to provide broad functional and technical expertise in the review, development, and implementation of business processes and applications. You will have the chance to partner cross-functionally to streamline IT processes and enhance the quality of customer services. Responsibilities • Develop new processes or systems using your advanced knowledge of detail-oriented concepts to resolve complex issues impacting business sub-functions or objectives. • Mentor and guide Business Analysts, sharing your knowledge and reviewing their deliverables to ensure the production of high-quality solutions. • Make sure the alignment with strategic visions while configuring or customizing solutions is maintained, ensuring future integration. • Lead cross-functional sessions to document and analyze business requirements and functional specifications for complex projects, identifying unspoken or conflicting requirements. • Review, test, and lead pilots for new products. Evaluate these new products and provide recommendations. • Identify and suggest solutions for operational inefficiencies and conflicting business practices, focusing on integration issues. • Create or assist in creating and executing cross-functional test scripts to ensure minimal post-production issues. • Facilitate the business and operational readiness for system deployments and process changes.

Salesforce Implementation Project Manager Sr. Salesforce Implementation Project Manager / Business Systems Analyst Hybrid onsite 2-3 days a week just outside of Boston. There is no chance this role becomes fully remote, you must live a commutable distance from Boston. The team would like someone who can interface face to face in-person with the business and technology teams at least 2-3 times per week. About the RoleWe are seeking a highly skilled Salesforce Business Systems Analyst (BSA) / Project Manager to join our dynamic team of 40 professionals, which consists of 9 full-time employees and many contractors. The primary focus of this role is to serve as the Salesforce expert for the organization, acting as a liaison between business users and the development team. You will gather business requirements, translate them into actionable items for developers, and ensure the successful delivery of Salesforce solutions.This role is critical for supporting various departments across the organization that utilize different Salesforce modules, with a current focus on Service Cloud and Experience Cloud. The ideal candidate will possess a deep understanding of Salesforce, excellent project management skills, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities:<ul><li>Serve as the organization's Salesforce expert with a focus on Service Cloud and Experience Cloud (preferred but not mandatory).</li><li>Facilitate conversations with business users to gather and document requirements, ensuring clarity and alignment between stakeholders.</li><li>Work directly with developers to translate requirements into actionable user stories for sprints, ensuring goals and priorities are well-defined and met within deadlines.</li><li>Manage and oversee multiple Salesforce-related projects simultaneously, ensuring successful execution from initiation to delivery without people-management responsibilities.</li><li>Act as a trusted advisor to the business by understanding their struggles and identifying Salesforce-based solutions to drive impact and efficiency.</li><li>Provide training or user support when necessary, ensuring the seamless adoption of solutions.</li><li>Collaborate with internal teams to prioritize, strategize, and align project objectives with organizational goals.</li><li>Ensure standard practices for no-code Salesforce development are followed, aligning with existing framework and solutions.</li></ul>

Cloud API Developer This job is 5 days a week onsite just north of Boston. You must live in MA or NH and be willing to work onsite 5x per week in order to be considered. Job Description: Senior API Developer (Cloud ERP Integration) Position Overview:We are seeking a highly skilled and experienced Senior API Developer to lead the integration of our cloud-based ERP systems via robust and scalable Restful APIs. This is a critical role within our organization where you will be the primary authority for all cloud integration and development efforts. As a Senior API Developer, you will play a pivotal role in ensuring seamless communication between diverse systems while leveraging your expertise to create innovative solutions that drive business continuity and efficiency. Key Responsibilities:<ul><li>API Development and Integration: Design, develop, and maintain Restful APIs to enable seamless communication between various cloud-based ERP systems, ensuring high performance, scalability, and reliability.</li><li>System Architecture and Design: Collaborate with stakeholders to assess business needs, define integration requirements, and design comprehensive API-driven solutions to meet those needs.</li><li>Cloud Integration: Serve as the in-house expert in integrating diverse cloud platforms, leveraging APIs, web services, and data flows to streamline business operations.</li><li>Data Management: Work extensively with JSON (JavaScript Object Notation) to structure, transmit, and interpret data between systems.</li><li>Development and Scripting: Use programming languages such as Python (or equivalent experience in other languages) to customize API solutions and enhance system functionality.</li><li>Documentation: Create and maintain detailed technical documentation for all APIs and system integrations, including use cases, workflows, and troubleshooting guidelines.</li><li>Mentoring and Leadership: Lead and mentor junior developers, sharing best practices and fostering a culture of continuous learning within the development team.</li><li>Problem-Solving & Quality Assurance: Investigate API-related issues, debug code, and implement solutions to resolve connectivity and performance challenges. Maintain a strong focus on quality assurance to deliver error-free integrations.</li><li>Collaboration: Partner with IT teams, business analysts, and external vendors to understand workflows and assess how APIs can better support business requirements.</li></ul>

Technical Engineer We are offering an exciting opportunity for a Support Engineer. As a Support Engineer, you will troubleshoot and resolve complex technical issues, collaborate with cross-functional teams, and enhance support processes. This role requires strong problem-solving skills and technical expertise. Key Responsibilities:<ul><li>Provide technical support via email, chat, phone, and ticketing systems.</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Document troubleshooting steps, solutions, and best practices in the knowledge base.</li><li>Collaborate with engineering, product, and operations teams to improve product reliability and user experience.</li><li>Assist in system monitoring, incident management, and root cause analysis.</li><li>Train end-users and internal teams on troubleshooting and best practices.</li><li>Stay up to date with industry trends, emerging technologies, and product updates.</li></ul>

Systems Engineer We are seeking a skilled Systems Engineer to join our team. The selected individual will be responsible for managing client relationships and addressing their IT needs. The role includes providing technical expertise, evaluating and recommending new technologies, and ensuring optimal network performance. Responsibilities:• Managing relationships with clients and end-users, providing technical expertise in networking, mobility, virtualization, security, and cloud-based solutions.• Regularly evaluating and recommending new technologies to update existing infrastructure.• Ensuring the networking, compute, and storage infrastructure meets current and future requirements based on needs and regulations.• Gaining a comprehensive understanding of hybrid and cloud architectures, including proven best practices that enable high operational resiliency.• Providing detailed documentation and demonstrating excellent follow-up skills.• Applying knowledge of Microsoft 365, EMS, Azure, Active Directory, Teams, Security Administration, and DNS.• Demonstrating strong interpersonal and client management skills.• Being proficient in all aspects of Microsoft back office/cloud platforms.• Having hands-on networking, firewalls, routing, and switching experience.• Gaining experience with on-prem and cloud virtualization technologies.