5 results for Desktop Support Analyst in Charlotte, NC

Associate Business Analyst The Associate Business Analyst supports the analysis, documentation, and communication of business requirements to enable the development of custom applications and solutions. This role works closely with business stakeholders, program managers, and technical teams to gather, refine, and translate business needs into actionable insights. Essential Duties and Responsibilities<ol><li>Assist in gathering and documenting business needs, processes, and workflows related to custom applications.</li><li>Work with program managers and stakeholders to translate business requirements into clear and concise user stories, functional requirements, and non-functional expectations.</li><li>Support the prioritization of analysis and development activities to align with business goals.</li><li>Participate in brainstorming sessions and requirements workshops to understand system needs.</li><li>Collaborate with subject matter experts, solution architects, and developers to ensure system designs align with business objectives.</li><li>Assist in cross-functional collaboration to facilitate effective solution development.</li><li>Provide basic training and documentation support for developed solutions.</li><li>Work alongside the quality assurance team to ensure solutions meet business and functional requirements.</li><li>Support communication between technical teams and business stakeholders to ensure alignment throughout development.</li><li>Assist in obtaining approvals and stakeholder buy-in for development projects.</li><li>Perform other related duties as assigned.</li></ol>

JD Edwards Functional Analyst <ul><li>Design, develop, test, and deploy JD Edwards (JDE) applications and customizations using JDE Edwards development toolset, including Orchestrator.</li><li>Integrate JD Edwards with other enterprise systems and third-party applications, ensuring seamless data exchange and operational efficiency.</li><li>Develop and maintain integration processes with third-party vendors, managing vendor relationships and ensuring quality deliverables.</li><li>Analyze and resolve technical and application issues, providing timely support to maintain system functionality.</li><li>Monitor and support all JDE modules, including month-end and year-end processes.</li><li>Identify and implement process optimization, automation, and efficiency improvements in software development and business workflows.</li><li>Create technical documentation, including design specifications and user manuals, and provide training and support to end-users and IT staff.</li><li>Perform other duties as assigned.</li></ul>

Data Analyst We are looking for an experienced Data Analyst with over seven years of experience to join our team on a long-term contract basis. This role offers an exciting opportunity to leverage your expertise in data analysis, reporting, and business intelligence tools. The ideal candidate will be skilled in Power BI, data modeling, and SQL technologies to support dynamic reporting needs. Responsibilities:• Design and develop comprehensive dashboards and reports using Power BI to support business decision-making.• Perform detailed data analysis to identify trends, patterns, and actionable insights.• Create and manage robust data models to ensure accurate reporting and efficient data handling.• Collaborate with stakeholders to gather requirements and translate them into technical solutions.• Utilize Azure SQL Database and Microsoft SQL Server to manage and manipulate large datasets.• Write and optimize T-SQL queries to extract, transform, and load data.• Monitor and maintain the integrity and accuracy of data within business intelligence systems.• Troubleshoot and resolve issues related to data quality and reporting.• Provide documentation and training to ensure the effective use of BI tools and reports.• Stay updated on emerging technologies and best practices in data analytics and business intelligence.

IT Support Engineer <ul><li>Assist with Active Directory tasks such as user account creation, password resets, and group management.</li><li>Support Microsoft 365 applications, including email, Teams, and OneDrive.</li><li>Help configure and troubleshoot Intune for device management and security policies.</li><li>Provide basic support for VMware environments, including monitoring virtual machines.</li><li>Respond to IT support requests, troubleshooting hardware, software, and network issues.</li><li>Assist in implementing security measures, such as MFA and basic compliance policies.</li><li>Document common troubleshooting steps and IT procedures.</li></ul>

Data Engineer We are offering a contract to permanent employment opportunity for a Data Engineer in Charlotte, North Carolina. This role involves managing the full development cycle of intricate data projects, including the design, development, and support of complex data pipelines in cloud environments. Responsibilities: • Develop and support intricate data pipelines in various cloud environments. • Design and implement data management tools for extraction and manipulation of data from a multitude of sources. • Create scalable and secure data pipelines for the transfer of large quantities of structured and unstructured data. • Build complex database logic and APIs for automated data fetching and storage. • Implement data quality, security, and governance standards across different cloud environments. • Collaborate with data analysts, data scientists, and IT operations to transform data for the development of data and artificial intelligence products. • Provide technical leadership for development projects and consultation to team members. • Implement modern DevSecOps practices and Agile methodologies in the development process. • Ensure secure movement and storage of PHI, PII, and PCI data. • Architect and develop efficient, reusable components for complex applications. • Design, develop and maintain data solutions across different cloud platforms such as AWS, Azure, and Google Cloud. • Maintain an extensive understanding of data structures, algorithms, and software architecture.