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7 results for Product Support Specialist in Charlotte, NC

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As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.

What you will do:

· Provide computer desktop support to local and remote users.

· Troubleshoot and resolve computer hardware and software problems.

· Maintain and upgrade computer systems.

· Coordinate hardware repairs with vendors.

· Ensure the integrity of all electronic data records.

· Track equipment inventory and collaborate on potential purchases.

· Own and execute technology implementation projects.

· Communicate regularly and effectively with users.

· Maintain records of daily data communication transactions, issues, and remedial actions taken.

· 2+ years of related IT experience.

· Possess experience with Active Directory and Microsoft 365.

· HDI, CompTIA, Microsoft, or other industry-relevant certifications.

· Bachelor's degree in Computer Science or technical degree a plus.

· Excellent problem-solving and troubleshooting skills.

· Strong communication and customer service skills.

· Ability to work independently and as part of a team.

· Willingness to learn new technologies.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

7 results for Product Support Specialist in Charlotte, NC

Help Desk Analyst As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.What you will do:· Provide computer desktop support to local and remote users.· Troubleshoot and resolve computer hardware and software problems.· Maintain and upgrade computer systems.· Coordinate hardware repairs with vendors.· Ensure the integrity of all electronic data records.· Track equipment inventory and collaborate on potential purchases.· Own and execute technology implementation projects.· Communicate regularly and effectively with users.· Maintain records of daily data communication transactions, issues, and remedial actions taken.

Director of Technical Accounting Compensation: $180-200k + 30% Benefits: Great Benefits - MDV, 4 weeks PTOWork Arrangement: Full-time, permanent/direct hireSchedule: Full-time, permanent, Hybrid (3 days onsite per week) Job Summary:The Director of Technical Accounting is responsible for leading the company’s technical accounting function, ensuring compliance with US GAAP, and providing guidance on complex accounting matters. This role will also oversee strategic projects related to accounting policy development, financial reporting, M& A transactions, and process improvements. The ideal candidate has deep technical accounting expertise, strong leadership skills, and experience in managing cross-functional initiatives. Key Responsibilities:<ul><li>Lead technical accounting research and provide guidance on complex accounting issues, including revenue recognition, lease accounting, equity compensation, and business combinations.</li><li>Develop, implement, and maintain accounting policies in accordance with US GAAP and regulatory requirements.</li><li>Provide accounting due diligence and integration support for M& A transactions, including purchase accounting and financial reporting considerations.</li><li>Partner with external auditors, ensuring timely resolution of technical accounting matters and audit-related inquiries.</li><li>Oversee the preparation of whitepapers and technical memos to support the company’s accounting positions.</li><li>Drive strategic initiatives related to process improvements, system implementations, and financial reporting enhancements.</li><li>Collaborate with finance, legal, tax, and business units to assess the accounting impact of new business initiatives.</li><li>Ensure compliance with SEC reporting requirements (if applicable) and assist in preparing financial disclosures.</li><li>Stay updated on emerging accounting standards, assess their impact, and lead the implementation of new standards.</li><li>Mentor and develop a team of accounting professionals, fostering a culture of continuous learning and professional growth.</li></ul>

IT Support Engineer <ul><li>Assist with Active Directory tasks such as user account creation, password resets, and group management.</li><li>Support Microsoft 365 applications, including email, Teams, and OneDrive.</li><li>Help configure and troubleshoot Intune for device management and security policies.</li><li>Provide basic support for VMware environments, including monitoring virtual machines.</li><li>Respond to IT support requests, troubleshooting hardware, software, and network issues.</li><li>Assist in implementing security measures, such as MFA and basic compliance policies.</li><li>Document common troubleshooting steps and IT procedures.</li></ul>

Inhouse Intellectual Property Attorney Patent Trademark We are in search of an Attorney/Lawyer with a strong focus on intellectual property and patent litigation to join a large international company North Carolina. This role involves handling domestic and international patent and trademark prosecution, litigation, licensing, and due diligence. The successful candidate will also be expected to manage global IP prosecution, conduct patent and trademark analyses, and provide counsel on technology-related risk areas. • Oversee and manage global IP prosecution, collaborating closely with engineering and product management teams alongside outside counsel on patents and trademarks• Undertake brand enforcement efforts, which includes dealing with infringement actions, unauthorized reseller disputes, and online brand protection• Conduct comprehensive analyses on patents and trademarks, including non-infringement, invalidity, and clearance reviews• Offer support for M& A due diligence concerning IP assets• Handle the drafting and negotiation of joint development and IP-related agreements• Provide expert counsel on various technology-related risk areas, including product liability, energy compliance, cybersecurity, and trade regulations• Contribute significantly to the operations and process improvements within the legal department.

Corporate Tax Manager We are offering an exciting opportunity for a Corporate Tax Manager in the Real Estate Fund sector based in Charlotte, North Carolina. In this role, you will be handling all tax-related concerns at different levels, including investment, REIT, fund, and corporate. You will also be working closely with senior management on various tax strategies, REIT compliance, transaction support, and non-domestic investor tax strategy. Responsibilities: • Act as the company's tax expert and liaison, coordinating tax responsibilities between internal teams and maintaining relationships with external tax advisors. • Manage corporate tax compliance, planning, and strategizing. • Enhance fund structuring to ensure investor tax efficiency, operational viability, and cost control. • Collaborate with investor tax teams, particularly with non-domestic capital, to support capital raising efforts. • Take the lead in REIT planning and operations, ensuring compliance and overseeing testing performed by external accounting firms. • Research and implement tax strategies for future products and legislative changes. • Provide support to asset management on various tax issues, coordinating with external tax advisors. • Evaluate the tax impact on transactions and ensure deal teams are well-informed on key issues. • Use your skillset in CCH Sales Tax, Compliance software, Annual Income Tax Provision, Compliance, CPA, and Fund Accounting to perform your role effectively and efficiently.

AWS Cloud Engineer Overview:We are looking for an AWS Cloud Engineer with a strong background in software development to join a high-impact, cross-functional engineering team. Unlike traditional infrastructure or DevOps roles, this position is focused on building and deploying cloud-native applications and services using AWS technologies. The ideal candidate has experience in designing scalable microservices, working with serverless architectures, and building APIs in a cloud-first environment. This role is hybrid with 2–3 days per week required on-site in Charlotte, NC. Key Responsibilities:<ul><li>Design, build, and deploy cloud-native applications on AWS using modern programming languages (e.g., Python, Node.js, or Java)</li><li>Develop and maintain RESTful APIs, Lambda functions, and microservices within AWS</li><li>Utilize AWS services such as API Gateway, DynamoDB, SQS, SNS, Step Functions, and Aurora</li><li>Write Infrastructure-as-Code (IaC) templates using AWS CDK, CloudFormation, or Terraform</li><li>Collaborate with product owners, architects, and QA teams in an Agile environment</li><li>Implement secure coding practices, monitor application performance, and support production deployments</li><li>Participate in peer code reviews and continuously contribute to improving team processes and code quality</li></ul>

Junior Graphic Designer Robert Half Marketing & Creative is looking for a Junior Graphic Designer for one of our clients in Charlotte, NC! We are looking for a talented and creative Junior Graphic Designer to join our design team. In this role, you will assist in creating visually engaging content for various digital and print platforms. You will work closely with senior designers, marketing teams, and other stakeholders to develop high-quality designs that align with our brand identity and marketing objectives.Key Responsibilities:<ul><li>Assist in designing and producing graphics for digital and print materials, including social media, websites, email campaigns, presentations, and advertisements.</li><li>Collaborate with the marketing and creative teams to develop compelling visual concepts.</li><li>Edit and refine existing designs based on feedback from team members and stakeholders.</li><li>Ensure brand consistency across all design projects.</li><li>Support the development of marketing collateral, including brochures, banners, and promotional materials.</li><li>Stay updated with design trends and industry best practices.</li><li>Manage multiple projects while meeting deadlines in a fast-paced environment.</li></ul>

Technology Doesn't Change the World, People Do.®

7 results for Product Support Specialist in Charlotte, NC

Technology Doesn't Change the World, People Do.^®