15 results for Claims Processor Administrative And Customer Support in Chicago, IL

Claims Administrative Assistant We are offering an exciting opportunity for a Claims Administrative Assistant in the insurance industry, based in Chicago, Illinois. The role involves managing customer case files, coordinating appointments and travel, and assisting with department projects. This position is hybrid (2 days on-site), pays a salary of $70,000-$75,000 + full, rich benefits. Responsibilities:• Accurate and efficient management of customer case files in an electronic system• Organization and scheduling of both internal and external appointments and meetings• Coordination of travel arrangements, including transportation and accommodation, as required• Preparation, submission, and reconciliation of expense reports• Assistance in coordinating Claims Department projects• Handling general inquiries from outside parties, logging and directing messages or calls to Claims Department personnel as needed• Performing other assigned duties related to the role.

Bilingual Human Resources Coordinator The Bilingual Human Resources Coordinator will be supporting the human resources department and providing HR support across the organization. This role will focus on payroll processing, workers' compensation, talent acquisition, and general HR support. In this role, you will report to the Director of Human Resources. This is a direct hire permanent, Monday-Friday on site position. Salary target is $55,000-$62,000 plus benefits including medical, dental, vision, 401k with match, and PTO.Recruiter: Connie StathopoulosResponsibilities<ul><li>Payroll & Compliance: Assist with payroll processing and ensure compliance with company policies and regulatory requirements.</li><li>Workers' Compensation: Support the administration of workers' compensation claims and documentation.</li><li>Leave Management: assist employees with required paperwork and shepherd it through processing and payroll.</li><li>Talent Acquisition: Provide recruiting support, including screening candidates and coordinating hiring and onboarding processes.</li><li>HR Administration: Address employee inquiries, assist with process documentation, and ensure compliance with HR policies.</li><li>Administrative Support: Manage incoming and outgoing mail. Maintain employee files – digitally and paper.</li><li>Benefits Administration: support team members with benefit questions and bill reconciliation</li><li>System Administration: leverage all HR systems to manage the employee lifecycle</li></ul>

Bilingual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English Customer Service Representative in Chicago, Illinois. This role is within the insurance industry and requires a detail-oriented individual who can effectively manage customer service concerns, inquiries, and activities. As the primary point of contact, you will be responsible for retaining customers and promoting the value of our products and services. Responsibilities: • Handle inbound and outbound calls to assist customers who wish to cancel their existing insurance coverage, reviewing products benefits and resolving service and claims issues. • Exhibit and practice the organization's common purposes and shared traits. • Assist in the collection of current and past due premiums and support additional call domains such as Claim Inquiry, Policyholder/Policy administration, billing/payments or Agent servicing on an as-needed basis. • Provide routine information and support to designated customers such as Worksite, Chubb Workplace, Core Policyholders, and other lines of business administered by our company. • Service the majority of calls independently using the tools and resources acquired in training and continued experience. • Collect documents and enter data from and into multiple applications. • Understand organizational objectives, support process improvements, and provide feedback to leadership. • Consistently meet or exceed expectations for departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs. • Provide instructions and set expectations for policyholders. • Demonstrate the ability to sell the value and retain policyholders. • Show a willingness to perform other duties as assigned.

Accounts Receivable Clerk We are inviting applications for the role of an Accounts Receivable Clerk within the Healthcare/NHS sector, located in Lemont, Illinois. This opportunity offers a short term contract employment where you will be handling customer credit applications and maintaining records, amongst other responsibilities. Responsibilities• Ensure accurate and timely processing of cash applications• Handle account reconciliation tasks with precision• Manage care and co-insurance related queries and issues• Perform billing duties and maintain records of cash collections• Attend to customer inquiries related to accounts receivable (AR)• Work with skilled nursing facility (SNF) and Medicare Billing processes• Handle daily cash receipts and commercial collections efficiently The Account Receivable Clerk is responsible for data entry into the automated billing system including cash receipts and ancillaries. Responsible for processing, monitoring, and following up on claims, as assigned. Payor classes to include, but may not be limited to, coinsurance, managed care, MMAI, and Medicare claims. The Accounts Receivable Clerk assists the Accounts Receivable Supervisor with compiling information necessary to bill, collect, and monitor claims for payor classes of communities, as assigned.Co-Insurance/Managed Care/MMAI Claims: Assembles billing information necessary to file claims in a complete, timely and accurate for communities, as assigned. Monitor claims outstanding and report and follow up in a timely basis.Medicare Billing: Assembles billing information necessary to file claims in a complete, timely and accurate for communities, as assigned. Monitor claims outstanding and report and follow up in a timely basis. Post cash receipt payments to resident account detail for payors, as assigned.Post ancillary charges into the billing system for payors, as assigned.Prints and maintains all reports relating to accounts receivable as assigned.All other duties as assigned or as area of responsibility indicate.Excellent data entry skills; proficient in Microsoft Office programs; exposure to previous computerized billing programs. The salary range for this position is $20 to $23. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Bilingual Spanish/English-Customer Service-Worksite Repre... We are offering a contract to permanent employment opportunity for a Bilingual Spanish/English Customer Service Worksite Representative in the insurance industry, located in Chicago, Illinois. The chosen candidate will be the initial point of contact for customers, addressing their concerns and inquiries while providing a positive customer experience. Responsibilities:• Provide support to policyholders by offering detailed insurance product information• Handle specific call types and fulfill requests according to departmental procedures• Assist customers with basic technical troubleshooting for self-service related issues• Respond to inquiries regarding claim service and intake related issues• Provide updates on policy statuses to policyholders• Exhibit and practice the organization's common purposes and shared traits• Participate in the training and mentoring of Entry Level Representatives• Forward calls to the sales team to increase revenue• Handle claim intake for policyholders• Maintain the standards of the department related to quality, average handle time, and other key performance indicators• Work in various shifts within the specified timeframe• Collaborate with leadership to understand organizational objectives, support process improvements, and provide feedback.

Bilingual Spanish/English-Customer Service-Worksite Repre... We are offering a permanent contract opportunity for a Bilingual Spanish/English-Customer Service-Worksite Representative in CHICAGO, Illinois. In this role, you will be the initial point of contact for our customers, providing them with comprehensive information about our insurance products and systems. You will also be responsible for addressing customer service issues and inquiries, as well as performing technical troubleshooting for self-service related matters. Responsibilities • Provide policyholders with detailed information about insurance product • Respond to customer inquiries concerning claims service and intake related issues • Support policyholders by answering calls and providing assistance • Participate in the training and mentoring of Entry Level Representatives • Handle claim intake for policyholders • Collaborate with the sales team to increase revenue • Maintain departmental standards related to quality, average handle time, auxiliary time after call work and other KPIs • Provide feedback to leadership, support process improvements, and understand organizational objectives • Possess the ability to work various shifts within the 7:30 a.m. - 6:00 p.m. CDT timeframe • Perform other duties as assigned as per the requirement.

Commercial Lit Para We are offering a short term contract employment opportunity for a Commercial Lit Paralegal in the heart of CHICAGO, Illinois. This role centers around the legal industry, where you'll be tasked with managing client communications, drafting discovery requests, and handling various legal documents. Responsibilities: • Drafting initial versions of discovery requests and responses • Accurate and efficient processing of customer credit applications • Ensuring the organized management and maintenance of documents and pleadings • Handling electronic court filings and managing case software • Summarizing and abstracting deposition records • Conducting basic research on potential arbitrators, witnesses, or jurors • Assisting in the preparation of exhibits for depositions, arbitration, trial, and court proceedings • Maintaining customer credit records with high attention to detail • Communicating effectively, efficiently, and diplomatically with clients • Ensuring confidentiality in all communications and transactions.

Claims Paralegal/Account Manager Robert Half Legal is partnering with an insurance company located in downtown Chicago who is seeking to hire a Claims Paralegal/Account Manager with at least 5+ years of experience to join their in-house team. This specialty insurance company handles complex environmental, asbestos, and other latent type insurance claims. In this position, you will be responsible for coordinating activities involving these claims, including resolution of coverage issues and establishment of adequate reserves. See further responsibilities below. Salary for the role is paying between $85-100K plus a 5% bonus and full benefits including generous PTO while working on a 40-hour work week. This position will start working fully in-office and begin transitioning to a hybrid schedule after 6-months. Claims Paralegal/Account Manager Responsibilities:<ul><li>Analyzing, investigating, and evaluating new loss notices and claim tenders</li><li>Collaborating with policy search teams to find copies of alleged coverage where appropriate</li><li>Analyzing and positioning claim under applicable primary, umbrella, and excess coverage swiftly</li><li>Coordinating the retention of defense counsel with internal/external stakeholders</li><li>Establishing defense strategy with insured, defense counsel, and/or other participating insurance carriers</li><li>Managing the case resolution process and actively participating in mediations as needed</li><li>Working with the reinsurance department to provide notice of new accounts, updates on existing accounts, and responding to specific reinsurer inquiries</li><li>Collaborating with in-house Legal/management to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation, and obtaining settlement authority</li><li>Coordinating timely processing of payments including verifying proper allocation of such payments across appropriate policies</li><li>Managing ALAE through strategic handling and bill review/payment processing in coordination with the billing unit.</li></ul> For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at justin . rambert @ robert half com

Claims Attorney Robert Half Legal is partnering with an insurance company located in downtown Chicago who is seeking to hire a Claims Attorney with at least 2-4+ years of experience to join their in-house team. This specialty insurance company handles complex environmental, asbestos, and other latent type insurance claims. In this position, you will be responsible for coordinating activities involving these claims, including resolution of coverage issues and establishment of adequate reserves. See further responsibilities below. Salary for the role is paying between $100-120K plus a 5% bonus and full benefits including generous PTO while working on a 40-hour work week. This position will start working fully in-office and begin transitioning to a hybrid schedule after 6-months. If you're looking to take your career in-house and get away from billable requirements, then this is the opportunity for you! Attorney/Account Manager Responsibilities:<ul><li>Analyzing, investigating, and evaluating new loss notices and claim tenders</li><li>Collaborating with policy search teams to find copies of alleged coverage where appropriate</li><li>Analyzing and positioning claim under applicable primary, umbrella, and excess coverage swiftly</li><li>Coordinating the retention of defense counsel with internal/external stakeholders</li><li>Establishing defense strategy with insured, defense counsel, and/or other participating insurance carriers</li><li>Managing the case resolution process and actively participating in mediations as needed</li><li>Working with the reinsurance department to provide notice of new accounts, updates on existing accounts, and responding to specific reinsurer inquiries</li><li>Collaborating with in-house Legal/management to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation, and obtaining settlement authority</li><li>Coordinating timely processing of payments including verifying proper allocation of such payments across appropriate policies</li><li>Managing ALAE through strategic handling and bill review/payment processing in coordination with the billing unit.</li></ul> For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at justin . rambert @ robert half com

Billing Clerk We are actively searching for a Billing Clerk to join our team in Elgin, Illinois. In this role, you will work within the industry, provide exceptional service. This position offers a long-term contract employment opportunity. Responsibilities: • Efficiently process customer credit applications, utilizing your knowledge of Accounting Software Systems• Maintain and update customer credit records to ensure accuracy• Manage customer inquiries, leveraging your skills in ADP - Financial Services to provide comprehensive responses • Monitor customer accounts and take appropriate action when necessary• Utilize Computerized Billing to manage and oversee customer billing processes• Implement EHR SYSTEM for efficient handling of customer records• Balance Accounts Payable (AP) and Accounts Receivable (AR) as part of the accounting functions• Respond to Answering Inbound Calls, providing excellent customer service• Utilize Epic Software and About Time to enhance productivity and efficiency in daily tasks.

Attorney/Account Manager (JD-required) Robert Half Legal is partnering with an insurance company located in downtown Chicago who is seeking to hire an Attorney/Account Manager (JD-required) with at least 1-3+ years of experience to join their in-house team. This specialty insurance company handles complex environmental, asbestos, and other latent type insurance claims. In this position, you will be responsible for coordinating activities involving these claims, including resolution of coverage issues and establishment of adequate reserves. See further responsibilities below. Salary for the role is paying between $100-110K plus a 5% bonus and full benefits including generous PTO while working on a 40-hour work week. This position will start working fully in-office and begin transitioning to a hybrid schedule after 6-months. If you're looking to take your career in-house and get away from billable requirements, then this is the opportunity for you! Attorney/Account Manager Responsibilities:<ul><li>Analyzing, investigating, and evaluating new loss notices and claim tenders</li><li>Collaborating with policy search teams to find copies of alleged coverage where appropriate</li><li>Analyzing and positioning claim under applicable primary, umbrella, and excess coverage swiftly</li><li>Coordinating the retention of defense counsel with internal/external stakeholders</li><li>Establishing defense strategy with insured, defense counsel, and/or other participating insurance carriers</li><li>Managing the case resolution process and actively participating in mediations as needed</li><li>Working with the reinsurance department to provide notice of new accounts, updates on existing accounts, and responding to specific reinsurer inquiries</li><li>Collaborating with in-house Legal/management to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation, and obtaining settlement authority</li><li>Coordinating timely processing of payments including verifying proper allocation of such payments across appropriate policies</li><li>Managing ALAE through strategic handling and bill review/payment processing in coordination with the billing unit.</li></ul> For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at justin . rambert @ robert half com

Insurance Billing Specialist The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>

Associate We are on the lookout for an Associate to join our team based in CHICAGO, Illinois. The role is a part of the civil defense industry where the selected candidate will be engaged in processing customer applications, maintaining customer records, and resolving customer inquiries. The Associate will also be responsible for monitoring customer accounts and taking action when necessary. Responsibilities: • Accurately and efficiently processing customer credit applications. • Maintaining precise records of customer credit. • Resolving inquiries raised by customers promptly and effectively. • Monitoring customer accounts and taking appropriate actions when needed. • Participating in the defense of general civil cases, coverage and workers' compensation for corporations, individuals, insurance companies, and third-party administrators. • Utilizing Accounting Software Systems and Enterprise Resource Planning for customer account management. • Employing ADP - Financial Services and Crystal Reports for financial auditing and reporting. • Leveraging CRM for effective Claim Administration. • Exhibiting strong writing and research skills for case preparation. • Demonstrating strong attention to detail in all tasks. • Working independently and ensuring communication is maintained at all levels.

Medical Biller/Collections Specialist We are in search of a Medical Biller/Collections Specialist to join our team in Lombard, Illinois. In this role, you will be tasked with the preparation and submission of claims, managing patient communications, and carrying out various collection actions. You will also be responsible for maintaining strict confidentiality and adhering to all HIPAA guidelines/regulations. Responsibilities • Accurately prepare and submit clean claims to multiple insurance companies. • Conduct monthly follow-ups on all client accounts by checking claim status online or directly contacting the insurance company. • Take necessary action upon receipt of a denied EOB. • Carry out various collection actions including patient communication, claim correction and resubmission to insurance or third-party payers. • Handle all third-party liens, ensuring all charges and medical documentation are attached before a lien is sent out, and follow up on all accounts with the lawyer or insurance companies. • Answer questions from patients, clients, our staff, and insurance companies, and resolve patient billing complaints as they arise. • Review and send patient statements, past due notices, final and collection letters, and coordinate with clients regarding accounts to be sent to collection agencies. • Call insurance companies to verify patient’s benefits for certain clients. • Strictly adhere to all HIPAA guidelines/regulations and maintain confidentiality. • Keep billing files/records by batch in line with the established protocol.

Billing Analyst We are inviting applications for the role of a Senior Billing and Accounts Payable Analyst in the Energy/Natural Resources industry. We are seeking a detail-oriented and experienced Sr. Billing & Accounts Payable Specialist with a strong background in Department of Energy (DOE) regulations including Uniform Guidance (2 CFR 200), Federal Acquisition Regulation (FAR 31), and Cost Accounting Standards (CAS). Key focus areas for this position include preparing and processing billing, accounts payable, reconciliations, and project reporting in accordance with contractual requirements. This position requires exceptional organizational and communication skills, accuracy, and the ability to navigate government billing systems and guidelines Responsibilities: • Oversee and manage the processing of customer credit applications with precision and efficiency.• Maintain and update customer credit records on an ongoing basis.• Resolve customer inquiries and issues in a timely and effective manner.• Monitor the status of customer accounts and initiate appropriate actions.• Prepare and process billing, accounts payable, and reconciliations in line with contractual requirements.• Navigate government billing systems and guidelines effectively.• Utilize accounting software systems for various accounting functions.• Stay updated with DOE regulations including Uniform Guidance (2 CFR 200), Federal Acquisition Regulation (FAR 31), and Cost Accounting Standards (CAS).• Perform periodic auditing to ensure compliance with standards and guidelines.• Manage accounts receivable (AR) and billing functions. Generous compensation and insurance benefits401(k)Health insurancePaid time off