Accounts Receivable Clerk<p>We are inviting applications for the role of an Accounts Receivable Clerk within the Healthcare/NHS sector, located in Lemont, Illinois. This opportunity offers a short term contract employment where you will be handling customer credit applications and maintaining records, amongst other responsibilities.</p><p><br></p><p>Responsibilities</p><p>• Ensure accurate and timely processing of cash applications</p><p>• Handle account reconciliation tasks with precision</p><p>• Manage care and co-insurance related queries and issues</p><p>• Perform billing duties and maintain records of cash collections</p><p>• Attend to customer inquiries related to accounts receivable (AR)</p><p>• Work with skilled nursing facility (SNF) and Medicare Billing processes</p><p>• Handle daily cash receipts and commercial collections efficiently</p><p><br></p><p>The Account Receivable Clerk is responsible for data entry into the automated billing system including cash receipts and ancillaries. Responsible for processing, monitoring, and following up on claims, as assigned. Payor classes to include, but may not be limited to, coinsurance, managed care, MMAI, and Medicare claims. The Accounts Receivable Clerk assists the Accounts Receivable Supervisor with compiling information necessary to bill, collect, and monitor claims for payor classes of communities, as assigned.</p><p>Co-Insurance/Managed Care/MMAI Claims: Assembles billing information necessary to file claims in a complete, timely and accurate for communities, as assigned. Monitor claims outstanding and report and follow up in a timely basis.</p><p>Medicare Billing: Assembles billing information necessary to file claims in a complete, timely and accurate for communities, as assigned. Monitor claims outstanding and report and follow up in a timely basis.</p><p><br></p><p>Post cash receipt payments to resident account detail for payors, as assigned.</p><p>Post ancillary charges into the billing system for payors, as assigned.</p><p>Prints and maintains all reports relating to accounts receivable as assigned.</p><p>All other duties as assigned or as area of responsibility indicate.</p><p>Excellent data entry skills; proficient in Microsoft Office programs; exposure to previous computerized billing programs.</p><p><br></p><p>The salary range for this position is $20 to $23. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>Data Entry ClerkWe are offering a long term contract employment opportunity for a Data Entry Clerk in the heart of Chicago, Illinois. As part of our team, you'll be primarily dealing with recipe data, managing it in our proprietary software, and ensuring its accuracy and consistency.<br><br>Responsibilities:<br><br>• Accurate input of recipe data and related details into our proprietary software.<br>• Update and validate existing database entries as needed.<br>• Ensure adherence to established input methods and business rules.<br>• Verify arithmetic values such as yield and portion size used in recipes.<br>• Skillfully navigate between multiple projects, demonstrating flexibility as project needs shift.<br>• Maintain open lines of communication with other departments and management.<br>• Understand and accurately transcribe Chef's needs into recipes.<br>• Conduct Internet research to validate or correct inaccurate data.<br>• Show initiative in the workplace as needed.<br>• Quick to learn new concepts and unafraid to ask questions when needed.<br>• Undertake additional tasks as assigned by the manager.ReceptionistWe are offering a long term contract employment opportunity for a Receptionist in Chicago, Illinois. This role is primarily focused on handling front desk operations in a detail oriented setting.<br><br>Responsibilities<br>• Handle incoming calls efficiently, ensuring all inquiries are addressed or forwarded to the appropriate party.<br>• Welcome visitors, ensuring their needs are met and directing them as necessary.<br>• Oversee and respond to onsite requests in a timely and efficient manner.<br>• Coordinate the booking of conference rooms and hotel offices.<br>• Manage the scheduling of Zoom calls.<br>• Report maintenance needs to the building management.<br>• Scan and record staff attendance sheets.<br>• Input visitor details in the security system.<br>• Monitor general emails and forward to the relevant parties.<br>• Track incoming packages and deliveries, ensuring they reach the appropriate recipients.<br>• Process returned mail and forward to the relevant parties.<br>• Record certificates on attorney excel sheet.<br>• Create and manage the monthly relief reception calendar for backups.<br>• Assist with administrative overflow work as needed.<br>• Coordinate catering orders for client meetings and firm events.Receptionist<p>We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Wheaton, Illinois. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. This role requires excellent communication skills, multitasking abilities, and proficiency with office tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a friendly and detail-oriented first impression.</p><p>• Answer and route calls using a multi-line phone system with efficiency and accuracy.</p><p>• Manage email correspondence and respond to inquiries in a timely manner.</p><p>• Perform data entry tasks to maintain accurate and up-to-date records.</p><p>• Schedule appointments and coordinate meeting arrangements as needed.</p><p>• Organize and maintain physical and digital filing systems to ensure easy accessibility.</p><p>• Utilize Microsoft Excel, Word, and Outlook to create documents and manage communications.</p><p>• Provide exceptional customer service to clients and team members.</p><p>• Assist with general administrative tasks to support the office's daily operations.</p><p><br></p><p>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>Bilingual Spanish/English-Customer Service-Worksite Repre...We are offering a permanent contract opportunity for a Bilingual Spanish/English-Customer Service-Worksite Representative in CHICAGO, Illinois. In this role, you will be the initial point of contact for our customers, providing them with comprehensive information about our insurance products and systems. You will also be responsible for addressing customer service issues and inquiries, as well as performing technical troubleshooting for self-service related matters.<br><br>Responsibilities<br>• Provide policyholders with detailed information about insurance product<br>• Respond to customer inquiries concerning claims service and intake related issues<br>• Support policyholders by answering calls and providing assistance<br>• Participate in the training and mentoring of Entry Level Representatives<br>• Handle claim intake for policyholders<br>• Collaborate with the sales team to increase revenue<br>• Maintain departmental standards related to quality, average handle time, auxiliary time after call work and other KPIs<br>• Provide feedback to leadership, support process improvements, and understand organizational objectives<br>• Possess the ability to work various shifts within the 7:30 a.m. - 6:00 p.m. CDT timeframe<br>• Perform other duties as assigned as per the requirement.Bilingual Spanish/English-Customer Service Representative...We are offering a permanent employment opportunity for a Bilingual Spanish/English Customer Service Representative in Chicago, Illinois. This role is within the insurance industry and requires a detail-oriented individual who can effectively manage customer service concerns, inquiries, and activities. As the primary point of contact, you will be responsible for retaining customers and promoting the value of our products and services.<br><br>Responsibilities:<br><br>• Handle inbound and outbound calls to assist customers who wish to cancel their existing insurance coverage, reviewing products benefits and resolving service and claims issues.<br>• Exhibit and practice the organization's common purposes and shared traits.<br>• Assist in the collection of current and past due premiums and support additional call domains such as Claim Inquiry, Policyholder/Policy administration, billing/payments or Agent servicing on an as-needed basis.<br>• Provide routine information and support to designated customers such as Worksite, Chubb Workplace, Core Policyholders, and other lines of business administered by our company.<br>• Service the majority of calls independently using the tools and resources acquired in training and continued experience.<br>• Collect documents and enter data from and into multiple applications.<br>• Understand organizational objectives, support process improvements, and provide feedback to leadership.<br>• Consistently meet or exceed expectations for departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs.<br>• Provide instructions and set expectations for policyholders.<br>• Demonstrate the ability to sell the value and retain policyholders.<br>• Show a willingness to perform other duties as assigned.Call Center Representative<p>We are seeking a Call Center/CSR to join our team in the Rolling Meadows, IL area. You will be integral in managing customer communications and providing exceptional service. This role offers a contract to permanent employment opportunity.</p><p><br></p><p><strong><u>Call center experience is a must! Please do not apply if you do not have call center experience. Also open to some troubleshooting support.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Provide superior customer service through phone calls, emails, and chat interactions.</p><p>• Handle customer inquiries promptly, ensuring the provision of accurate information and timely responses.</p><p>• Work closely with the Products team, customer partners, and vendor partners to provide industry-leading customer service.</p><p>• Maintain comprehensive documentation for all customer service tickets.</p><p>• Utilize detailed knowledge of products and procedures to assist customers.</p><p>• Respond to all written correspondence from customers, addressing their needs and concerns.</p><p>• Offer assistance to customers by sharing product knowledge and making recommendations.</p><p>• Resolve customer issues effectively, using problem-solving skills and a customer-focused approach.</p>Customer Experience SpecialistWe are offering a permanent employment opportunity for a Customer Experience Specialist in Aurora, Illinois, 60504, United States. The successful candidate will support our team by processing customer orders, maintaining customer records, and resolving any discrepancies. The role involves a high level of interaction with customers and requires proficiency in various computer programs and CRM systems.<br><br>Responsibilities:<br>• Accurately and efficiently process customer orders, ensuring all details such as prices, terms, customer information, dates, item numbers, quantities, and shipping instructions are correct.<br>• Maintain and update customer records, including EDI set-up data in SAP.<br>• Monitor customer accounts, identifying and prioritizing items that are out of stock to expedite the shipping process.<br>• Regularly review orders to ensure they are shipped by the specified date and meet any weight requirements or specifications.<br>• Resolve order discrepancies, engaging in daily verbal follow-up until issues are fully resolved.<br>• Process Change Order Notices promptly upon receipt.<br>• Manage EDI orders and related documents for participating customers.<br>• Collaborate with the Credit department to review orders on credit hold and communicate with customers regarding any payment issues.<br>• Ensure nonsaleable items and rush orders are processed appropriately.<br>• Utilize skills in Avaya CMS, Computer Programs, CRM, About Time, and Answering Inbound Calls to assist customers and perform billing functions.