36 results for Help Desk Support Manager in Cincinnati, OH
Senior Human Resources Manager<p>We are seeking a dynamic and experienced Senior Human Resources Manager with a proven track record in the manufacturing sector to join a fast-paced and growth-oriented organization. The ideal candidate will bring a blend of strategic leadership, hands-on operational expertise, and people-centric solutions to support the company’s goals and drive its talent strategy forward. This role is confidential, and more details about the company will be shared with selected candidates.</p><p><br></p><p>Key Responsibilities</p><ul><li>Strategic HR Leadership: Design, develop, and implement HR strategies aligned with organizational objectives, with a focus on the unique challenges and opportunities within a manufacturing environment.</li><li>Talent Management: Lead recruitment, retention, succession planning, and workforce development efforts to ensure the company attracts and retains top talent.</li><li>Employee Relations: Serve as a trusted advisor to leadership and employees by managing concerns confidentially and fostering a positive and inclusive workplace culture.</li><li>Compliance & Policies: Oversee compliance with local, state, and federal employment laws, and ensure HR policies are up-to-date and properly communicated.</li><li>Performance Management: Oversee performance review processes and help implement coaching and feedback methodologies that promote employee development.</li><li>Labor Relations: Partner with operations leadership to manage labor relations effectively, including, but not limited to, union interactions and/or workforce engagement strategies, as applicable.</li><li>HR Metrics: Track, analyze, and report workforce trends and HR metrics to inform decision-making and improvement area</li></ul><p><br></p>Business Development Manager<p>This role is critical to our growth strategy, ensuring that our sales team is equipped with the best tools, training, and support to succeed. The ideal candidate will have a proven track record in sales enablement, with extensive experience in Salesforce and a deep understanding of the sales process.</p><p><br></p><p>Key Role Objectives:</p><ul><li>Construct and oversee growth-centered business plans</li><li>Install and maintain systematized sales procedures and newcomer programs</li><li>Develop and revise sales representative guides and continuous training schemes</li><li>Track and scrutinize sales key performance indicators for alignment with company's objectives</li><li>Sustain professional relations with potential and existing clients</li></ul><p>Primary Responsibilities:</p><ul><li>Advocate the company's offerings to prospective customers</li><li>Engage in collaborative business conferences to update crucial stakeholders</li><li>Provide ongoing, constructive critique to sales colleagues</li><li>Supervise a team of sales development representatives, offering comprehensive training and support</li><li>Address client inquiries regarding the company's products or services</li><li>Implement and supervise CRM tools, with emphasis on Salesforce</li><li>Constantly improve sales induction and training schemes</li><li>Monitor sales progress for alignment with company objectives</li><li>Educate and improve competencies of sales personnel</li><li>Set and track performance indicators for sales representatives concerning consultations scheduled and held</li><li>Act as a motivator and talent developer, using gamification techniques</li><li>Implement and oversee performance-driven compensation schemes.</li></ul><p><br></p>Advanced Senior IT Vendor Management SpecialistWe are offering an exciting opportunity for an Advanced Senior IT Vendor Management Specialist in the Life Insurance industry at our workplace in Cincinnati, Ohio. In this role, you will be executing integral parts of the Vendor Management Program for our company, with a focus on high complexity/high spend vendors. You will be providing leadership and vision in the development and execution of the vendor management program for IT, including the documentation, implementation, and maintenance of the IT vendor management processes, standards, and metrics tracking.<br><br>Responsibilities:<br><br>• Collaborate with leadership and business partners to establish clear IT Vendor Management program goals, and ensure these goals are communicated internally so stakeholders are aware of expectations.<br>• Develop, operate, and maintain the IT Vendor Management Program as it relates to high complexity/high spend vendors.<br>• Facilitate the completion of vendor classifications and vendor risk assessments; assist with the fulfillment of various vendor oversight requirements at the time of vendor relationship initiation, and requirements specific to contract renewal.<br>• Act as the primary point of contact for IT vendor relationship owners, formalizing direct relationships and clear communication between strategic IT vendors and internal resources and stakeholders.<br>• Manage IT vendor relationships and resolve escalated IT vendor-related issues with a focus on high complexity/high spend vendors.<br>• Oversee vendor engagement involved in projects and programs including developing and managing the RFI/RFP process, developing strategy and approach to score, management of the procurement process, contract negotiation, and successful vendor relationship management and communication.<br>• Review and propose updates to Vendor Management policies and programs to ensure compliance with regulatory and other stakeholder expectations.<br>• Participate in ongoing training of business units and shared service units to ensure all departments are aware of vendor oversight.IS Supervisor<p>We are searching for a dedicated IS Supervisor to join our team in Sidney, Ohio. In this role, you will be expected to supervise and maintain various components of the Information Systems, including hardware and software, and provide program support through data analysis and reports. You will also be responsible for staff training and supervising the IS Specialist.</p><p><br></p><p>Responsibilities </p><p><br></p><p>• Oversee and manage the installation, upgrade, and upkeep of all Information Systems components, including servers, phone systems, laptops, printers, and other hardware.</p><p>• Ensure the smooth functioning of onsite applications and offsite systems by troubleshooting and resolving problems promptly.</p><p>• Collaborate with contractors and ODA on networking, hardware, and software issues.</p><p>• Develop and update IT and HIPAA policies/procedures to meet ODA and agency guidelines.</p><p>• Coordinate disaster plans for the agency and revise them as needed.</p><p>• Support the IS Specialist in handling issues and tasks.</p><p>• Test and coordinate the installation of new software versions and updates.</p><p>• Apply HIPAA regulations to the agency's policies and operations.</p><p>• Manage the development, implementation, and management of next-gen managed care portals and PIMS modernization.</p><p>• Conduct yearly network assessments and audits for HIPAA compliance.</p><p>• Create, maintain, and support custom programs in Apricot and Mon Ami cloud database systems.</p><p>• Oversee user security and processes for database access.</p><p>• Assist with agency database applications like Sage, Quick Books, and EZClaims.</p><p>• Collect, maintain, and analyze department data and records from the IS ticket system.</p><p>• Attend and actively participate in meetings, providing IS Dept. project updates and status reports.</p><p>• Respond to data requests from funding sources in a timely manner.</p><p>• Supervise the IS Specialist, coordinating responsibilities and fostering a collaborative team environment.</p><p>• Provide training and support to staff on new programs and IS processes.</p><p>• Maintain HIPAA certification and assist with any questions or issues.</p><p>• Conduct annual security training and HIPAA refresh training.</p>Second Shift Customer Service Representative<p>Robert Half is seeking a reliable and customer-focused Second Shift Customer Service Representative to join our client's team and provide exceptional support during non-traditional hours. As a key point of contact for customers, the ideal candidate will excel at problem-solving, managing inquiries efficiently, and ensuring a positive customer experience. This role is ideal for individuals who enjoy working in the later part of the day and can thrive in a fast-paced environment with a variety of customer needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, or chat in a prompt and professional manner during second shift hours (typically 3:00 PM - 11:00 PM or 4:00 PM - 12:00 AM, depending on the company’s schedule).</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues effectively, providing clear and accurate information while ensuring satisfaction.</li><li><strong>Documenting Interactions:</strong> Record customer interactions and outcomes in the appropriate systems to ensure accurate records and data tracking.</li><li><strong>Product/Service Knowledge:</strong> Maintain up-to-date knowledge of the company's products, services, policies, and procedures to answer inquiries accurately and efficiently.</li><li><strong>Escalation Management:</strong> Identify issues that require escalation and coordinate resolutions with other departments or management when necessary.</li><li><strong>Team Collaboration:</strong> Work collaboratively with team members to share insights, maintain consistency in service delivery, and support organizational goals.</li><li><strong>Shift Coverage:</strong> Ensure timely and efficient coverage of incoming requests and assist in creating coverage plans during peak hours or shifts.</li></ul><p><br></p>HUD Property ManagerWe are offering a contract for permanent employment for a HUD Property Manager in the Real Estate & Property industry. This role is based in Cincinnati, Ohio, and will involve managing various administrative tasks, drafting and processing documents, and ensuring compliance with HUD and Fair Housing regulations in a multifamily housing setting. <br><br>Responsibilities:<br><br>• Oversee the adherence and implementation of all property-related policies and procedures.<br>• Coordinate and assist in providing services to residents, families, and guests.<br>• Handle resident and staff concerns and assist in problem resolution.<br>• Prepare and manage necessary documents for daily operations and marketing.<br>• Ensure smooth office operations and effective communication flow.<br>• Maintain and manage office supplies effectively.<br>• Foster a customer-friendly environment that respects the individuality of each resident.<br>• Conduct property tours as needed and assist residents with mail services.<br>• Compile and organize reports and data for meetings.<br>• Initiate the resident inquiry process and report any resident concerns to the appropriate personnel.<br>• Respond to resident emergencies, provide first-aid assistance, and coordinate with nursing staff.<br>• Assist in the process of resident admission, transfer, and discharge.<br>• Contribute to budgeting and marketing efforts.<br>• Adhere to established infection control, standard precautions, safety, and HACCP policies and procedures.<br>• Report any hazardous conditions or equipment malfunctions immediately.<br>• Ensure the accurate calculation of income, assets, and rent.<br>• Maintain the property waiting list and resident files in accordance with company and regulatory agency policies.<br>• Review household certifications for all affordable properties to ensure compliance.<br>• Schedule resident recertification interviews and apartment inspections.<br>• Coordinate on-site data collection and process resident information.Finance Manager<p>We are offering a contract employment opportunity in Cincinnati, Ohio for a Finance Manager in the Manufacturing industry. This role involves a high degree of organization and attention to detail, with responsibility for processing customer applications, maintaining customer records, and resolving customer inquiries. You will also be tasked with monitoring customer accounts and taking appropriate action.</p><p><br></p><p>Responsibilities:</p><p>• Accurately and efficiently process customer credit applications</p><p>• Maintain precise records of customer credit</p><p>• Resolve customer inquiries in a timely and detail-oriented manner</p><p>• Monitor customer accounts and take necessary action based on their status</p><p>• Assist with forecasting and financial analysis tasks</p><p>• Conduct cost analysis to ensure financial efficiency</p><p>• Utilize accounting software systems to perform various accounting functions</p><p>• Participate in budget processes and capital management activities</p><p>• Carry out cash forecasting to manage financial resources effectively</p><p>• Involve in forecasting and modeling processes to support strategic planning</p><p>• Perform inventory forecasting to manage stock levels</p><p>• Contribute to budgeting and cost analysis tasks to support financial planning.</p>Sr. Accountant<p>Robert Half is looking for a senior accounting analyst for a growing Cincinnati based company. The senior accounting analyst will be responsible for preparing and reviewing regulatory, external and internal financial reporting. The senior accounting analyst prepares financial analysis, presenting results to departmental and shared service leadership. Leads department and enterprise initiatives to support strategic activities and drive efficiencies. The senior accounting analyst core responsibilities are below. For immediate consideration please contact Jarrod Moon at (859)229-3603.</p><p><br></p><p>Prepares complex general ledger accounting entries for life insurance subsidiaries and non-life entities, on both a statutory and GAAP basis. Reviews routine accounting prepared by less senior team members. Reviews routine reconciliation of financial and/or budget data.</p><p>Develops monthly analysis of accounting, budget and investment results. Provides current and forward looking information to support business leadership decision-making.</p><p>Partners with organizational peers to present results to department leadership and BU analysts to support</p><p>business unit decision-making, budget analysis and strategic initiatives.</p><p>Prepares regulatory, external and internal reporting for distribution to management, Board of Directors, regulators and rating agencies.</p>Portfolio Manager<p>Job Description:</p><p>We are seeking a Wealth Management Analyst to join our large advisory team in the Cincinnati market. As a Portfolio Manager, you will play an integral role in managing the team's equity and fixed-income investment portfolios while contributing to the creation of a strategic market outlook. Collaborating extensively with other portfolio management team members and the investment committee, your primary focus will be on delivering high-quality research, analysis, and execution.</p><p>While this role is not predominantly client-facing, you will occasionally participate in client or prospect meetings to communicate insights and strategies.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Portfolio Management: Manage equity and fixed income investment portfolios for the advisory team with a focus on performance and alignment with strategic objectives.</li><li>Research & Analysis: Conduct in-depth research and analysis of both existing and potential portfolio holdings using fundamental methodologies.</li><li>Market Strategy: Provide ongoing updates on market, economic, and portfolio performance to the investment committee and collaborate on the development of strategic investment direction.</li><li>Trade Execution: Execute equity and fixed income trades across all managed accounts in compliance with policies and guidelines.</li><li>Collaboration: Partner with the investment committee and portfolio management team to ensure the seamless implementation of investment strategies.</li><li>Client Interaction: Occasionally support client and prospect meetings by delivering insights into market and portfolio performance.</li></ul><p><br></p>CFO - Chief Financial Officer<p>Robert Half Management Resources is currently looking for an experienced accounting and finance professional to support a contract to hire interim CFO opportunity with a Real Estate/Property Management client in Dayton, OH. The interim CFO will work with the CEO to manage all accounting and finance functions for the organization. The interim CFO will oversee the current controller and accounting team, including all financial reporting and budgeting/FP& A activities. Ideal candidate will have prior experience in the Real Estate/Property Management industry and will be comfortable with hands-on, detail-oriented execution. Role is expected to last at least 3 months as a contract, with potential for conversion. Role is 100% onsite at the client's location in Dayton, OH.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Lead strategic planning sessions and provide direction for the finance team</p><p>• Oversee the use of Appfolio, an asset management software, and Quickbooks for financial operations</p><p>• Manage and monitor customer accounts and take appropriate actions when necessary</p><p>• Handle auditing, budget processes, and capital management</p><p>• Perform cash flow analysis and maintain accurate financial records</p><p>• Demonstrate proficiency in Microsoft Excel for financial analysis and reporting</p><p>• Utilize knowledge of commercial real estate and commercial property management in financial decision making</p><p>• Navigate and operate business and accounting software systems effectively</p><p>• Ensure that all customer credit applications are processed accurately and efficiently.</p>Senior Accountant<p>Robert Half is seeking skillful and detail-oriented Senior Accountants for exciting contract opportunities! This is your chance to work with leading organizations in your area, applying your expertise and contributing to dynamic teams. </p><p>Responsibilities: </p><ul><li>Manage complex accounting tasks, including reconciliations, month-end and year-end close processes. </li><li>Analyze financial statements and provide insightful recommendations for improvements. Prepare and review journal entries, balance sheet reconciliations, and financial reporting. </li><li>Ensure compliance with relevant accounting standards (i.e., GAAP) and company policies. </li><li>Assist in budgeting, forecasting, and financial planning processes. </li><li>Collaborate across departments, such as finance, operations, and management, to ensure accurate financial reporting. </li><li>Support external audit processes by preparing schedules and documentation.</li></ul>Financial Planning & Analysis Manager<p>Robert Half is seeking a Financial Reporting and Analysis Manager for a growing Cincinnati area manufacturing company. Below are the responsibilities for the FP& A Manager position. </p><p>Duties & Responsibilities:</p><p>• Manage and oversee the annual budgeting, forecasting, and long-range financial planning processes.</p><p>• Develop and maintain complex financial models to support decision-making across the organization.</p><p>• Analyze financial data to identify trends, risks, and opportunities for growth.</p><p>• Collaborate with cross-functional teams to ensure alignment of financial plans with strategic objectives.</p><p>• Drive improvements in financial processes, systems, and reporting capabilities to enhance efficiency and accuracy.</p><p>• Evaluate potential investments, mergers, and acquisitions to support growth initiatives.</p><p>• Mentor and develop FP& A team members, promoting a culture of continuous learning and professional growth.</p><p>For immediate consideration please contact Jarrod Moon (859)229-3603</p>Director of Accounting<p>***For more information, contact Jason Young @ 937/637-7759***</p><p><br></p><p>Robert Half is excited to partner with a growing international company for their Director of Accounting opening. This is a critical role within the company and reports to the CEO. This is a hands-on role and will have oversight of all accounting and finance functions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation (including preparing journal entries, account/bank recs etc…), review, and oversight of monthly financial reporting for over 20 individual entities, ensuring timely and accurate delivery.</p><p>• Manage the preparation of consolidated financial statements in accordance with GAAP.</p><p>• Oversee banking and treasury functions, including bank account administration, funding strategies, and intercompany transactions.</p><p>• Prepare and analyze daily cash flow forecasts and liquidity management reports.</p><p>• Support the annual audit process, acting as a key liaison with external auditors and ensuring compliance with all regulatory requirements.</p><p>• Maintain and enhance accounting policies, procedures, and internal controls.</p><p>• Mentor and develop a high-performing accounting team; provide coaching and performance management.</p>Administrative Assistant<p>We are seeking detail-oriented Administrative Assistants for ongoing opportunities to provide essential support to a dynamic team or department. The ideal candidate excels at managing multiple priorities, has outstanding organizational skills, and demonstrates a proactive approach to problem-solving. This role is perfect for someone who thrives in a fast-paced environment and enjoys contributing to the overall efficiency and success of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong> Perform a variety of administrative tasks, including answering phones, managing schedules, preparing correspondence, and organizing meetings.</li><li><strong>Document Preparation:</strong> Create, edit, and proofread documents such as memos, reports, presentations, and spreadsheets to ensure accuracy and professionalism.</li><li><strong>Calendar and Meeting Management:</strong> Maintain and manage calendars, coordinate appointments, and schedule meetings, including preparing meeting materials and arranging logistics as needed.</li><li><strong>Office Management:</strong> Handle office supplies inventory, order necessary items, and ensure the workplace is organized and running efficiently.</li><li><strong>Communication:</strong> Act as a point of contact for team members and external stakeholders, providing excellent customer service and clear communication.</li><li><strong>Data Entry and Record Maintenance:</strong> Input and update accurate data into databases, spreadsheets, or records management systems; ensure files are organized and easy to retrieve.</li><li><strong>Expense Reports:</strong> Assist with processing and tracking expense reports and invoices as required.</li><li><strong>Project Coordination:</strong> Support special projects and ad hoc tasks as assigned, adhering to timelines and maintaining project documentation.</li></ul><p><br></p>Accounts Receivable Specialist<p>We are offering a permanent employment opportunity for an Accounts Receivable Specialist based in West Chester, Ohio. As an Accounts Receivable Specialist, you will play a crucial role in managing customer and project manager experiences, ensuring timely and accurate billing, and supporting the operations team.</p><p><br></p><p>Responsibilities:</p><p>• Overseeing customer and project manager relationships, providing a supportive presence.</p><p>• Managing the process of monthly progress billings, ensuring both accuracy and timeliness.</p><p>• Collaborating with the project team to effectively manage customer expectations.</p><p>• Ensuring job compliance that allows for smooth monthly cycles and quick payment turnaround.</p><p>• Communicating effectively with customers and project managers for quick resolution of requirements.</p><p>• Overseeing receivable status and entry to the ERP system to facilitate visibility in the collection and billing process.</p><p>• Supporting continuous improvement projects and making suggestions for enhancement.</p><p>• Collecting lien waivers from suppliers and supporting Accounts Receivable, Accounts Payable, and operations team in compliance requirements.</p><p>• Filing notices to establish lien rights and monitoring lien right expiration dates, including research to understand lien laws by state.</p><p>• Providing support to the operations team across all facilities to ensure an excellent customer experience</p>Technical Writer IWe are offering a long term contract employment opportunity for a Technical Writer I in Batesville, Indiana. This role involves creating, developing, writing, and editing operational and instructional documents to support the end-users of company products. The position will necessitate collaboration across different teams and the management of multiple projects simultaneously.<br><br>Responsibilities:<br>• Creating and developing operational and instructional documents to support end-users of company products.<br>• Ensuring that all documents conform to existing department style guidelines, quality assurance, and regulatory standards.<br>• Collaborating cross-functionally to plan, research, develop, and prepare publication plans for each assigned project.<br>• Managing the development and production of documents within budget and schedule.<br>• Conducting interviews with technical staff and other functional groups to gather information for projects.<br>• Providing rough drafts, sketches, and other appropriate inputs required for illustrators to create illustrations and artwork for final documents.<br>• Revising existing documents to support product changes.<br>• Learning unfamiliar technical communication tools quickly and documenting complex technologies.<br>• Working with the Tech Comm team to obtain translation and delivery schedule estimates and sharing them with project teams.<br>• Prioritizing work appropriately to satisfy multiple project teams and seeking assistance from colleagues to resolve conflicting project demands.Data Engineer - Informatica<p>We are seeking a skilled Data Analyst to join our team. The ideal candidate will have a strong background in building and executing SQL code, as well as experience with ETL (Extract, Transform, Load) processes. This role will involve working closely with various departments to gather, analyze, and interpret data to support business decisions and strategies.</p><p>Key Duties and Responsibilities:</p><p><br></p><p>· Develop, execute, and optimize SQL queries to extract and analyze data from various databases.</p><p>· Design, implement, and maintain Informatica ETL processes to ensure data is accurately and efficiently loaded into data warehouses.</p><p>· Collaborate with stakeholders to understand data requirements and provide actionable insights.</p><p>· Create and maintain data, reports, dashboards, and visualizations to support business operations.</p><p>· Ensure data integrity and accuracy by performing regular data quality checks.</p><p>· Identify trends, patterns, and anomalies in data to support business decision-making.</p><p>· Document data processes, methodologies, and findings for future reference.</p><p>· Collaborate closely with cross-functional teams to gather requirements and deliver reporting solutions that meet business needs.</p><p>· Provide guidance on best practices and ensure compliance with company policies and industry standards.</p>Accounting Clerk<p><strong>Job Description: Accounting Clerk </strong></p><p><strong>Position Overview</strong>: We are seeking a detail-oriented and highly organized Accounting Clerk to join our team. This individual will play a critical support role, ensuring smooth and efficient processing of high-volume transactions while collaborating closely with team members. If you thrive in a fast-paced environment and possess strong communication and problem-solving skills, this could be the ideal role for you.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Invoice Processing and Documentation</strong>: Collaborate with a team to manage the processing of 50,000 invoices per month.</li><li><strong>Software Utilization</strong>: Operate the company’s custom in-house accounting software (similar to QuickBooks)</li><li><strong>Support</strong>: Act as a support partner, ensuring all paperwork is moving in a timely manner to prevent delays. Proactively ensure invoices paid on time, verify discounts are correctly applied.</li><li><strong>Report Review & Troubleshooting</strong>: Respond to inquiries, review detailed reports, and perform spot checks to troubleshoot issues within the process or escalate concerns as needed.</li><li><strong>Factoring Companies Coordination</strong>: Serve as the go-to liaison with factoring companies to monitor payment status and provide updates on expected payment release timelines.</li><li><strong>Email Communication</strong>: Professionally and efficiently manage email communication with customers and other stakeholders. Maintain a comprehensive understanding of company processes to address payment-related inquiries.</li><li><strong>Account Payables Oversight</strong>: Review open accounts payable and track outstanding invoices or missing documents, especially those aging. Upload documents to the system and reach out to customers resolution.</li></ul><p><strong>Job Details</strong>:</p><ul><li><strong>Hours</strong>: Monday–Friday, 8:00 AM – 5:00 PM (100% onsite).</li><li><strong>Location</strong>: Onsite</li></ul><p><br></p><p><strong>What We Offer</strong>:</p><ul><li>Opportunity to grow with a collaborative and dynamic team.</li><li>Hands-on training with proprietary software.</li><li>Potential for full-time benefits and long-term career growth upon successful completion of the contract period.</li></ul><p>If you are ready to contribute to a high-performing accounting team while ensuring flawless execution of financial processes, apply today!</p>Administrative Assistant<p>We are seeking a detail-oriented Administrative Assistant for ongoing opportunities to provide essential support to a dynamic team or department. The ideal candidate excels at managing multiple priorities, has outstanding organizational skills, and demonstrates a proactive approach to problem-solving. This role is perfect for someone who thrives in a fast-paced environment and enjoys contributing to the overall efficiency and success of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong> Perform a variety of administrative tasks, including answering phones, managing schedules, preparing correspondence, and organizing meetings.</li><li><strong>Document Preparation:</strong> Create, edit, and proofread documents such as memos, reports, presentations, and spreadsheets to ensure accuracy and professionalism.</li><li><strong>Calendar and Meeting Management:</strong> Maintain and manage calendars, coordinate appointments, and schedule meetings, including preparing meeting materials and arranging logistics as needed.</li><li><strong>Office Management:</strong> Handle office supplies inventory, order necessary items, and ensure the workplace is organized and running efficiently.</li><li><strong>Communication:</strong> Act as a point of contact for team members and external stakeholders, providing excellent customer service and clear communication.</li><li><strong>Data Entry and Record Maintenance:</strong> Input and update accurate data into databases, spreadsheets, or records management systems; ensure files are organized and easy to retrieve.</li><li><strong>Expense Reports:</strong> Assist with processing and tracking expense reports and invoices as required.</li><li><strong>Project Coordination:</strong> Support special projects and ad hoc tasks as assigned, adhering to timelines and maintaining project documentation.</li></ul><p><br></p>Customer Service/Logistics Coordinator<p>We are seeking a detail-oriented <strong>Customer Service/Logistics Coordinator</strong> with hands-on experience in <strong>SAP</strong> for ongoing opportunities. The ideal candidate will play a vital role in ensuring our supply chain processes run smoothly while delivering outstanding customer service to clients. This position requires strong organizational skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Service Support:</strong></li></ol><ul><li>Act as the primary point of contact for customer inquiries, order status updates, and issue resolution.</li><li>Provide proactive communication to clients regarding shipping schedules, delays, and order confirmations.</li><li>Build and maintain effective relationships with clients, ensuring high satisfaction levels.</li></ul><ol><li><strong>Order Management:</strong></li></ol><ul><li>Enter, manage, and track customer orders using <strong>SAP</strong> to ensure accurate and timely processing.</li><li>Coordinate with internal teams (sales, production, and logistics) to meet customer requirements.</li><li>Monitor and maintain accurate order records in the system, including changes, cancellations, and returns.</li></ul><ol><li><strong>Logistics Coordination:</strong></li></ol><ul><li>Organize and manage domestic and international shipment schedules to meet delivery timelines.</li><li>Ensure compliance with all shipping regulations and documentation requirements.</li><li>Collaborate with carriers and 3PL providers to resolve shipping issues such as delays or damage claims.</li></ul><ol><li><strong>SAP Utilization:</strong></li></ol><ul><li>Optimize processes by leveraging <strong>SAP</strong> for order management, inventory updates, and shipping documentation.</li><li>Analyze data within <strong>SAP</strong> to provide insights into operational efficiency and identify areas for improvement.</li></ul><ol><li><strong>Cross-functional Communication:</strong></li></ol><ul><li>Work closely with warehouse, procurement, and accounting teams to facilitate seamless workflows.</li><li>Serve as a liaison between customers and internal departments to ensure alignment on priorities.</li></ul><p><br></p>Controller<p>We are excited to present a great opportunity for a <strong>Controller</strong> role within the <strong>manufacturing industry</strong>. This position offers a chance to contribute to a collaborative environment focused on maintaining operational efficiency and product quality.</p><p><strong>General Responsibilities:</strong></p><ul><li>Operate equipment and follow established production processes.</li><li>Work as part of a team to improve workflows and address any production issues.</li><li>Help meet production timelines by adhering to schedules.</li><li>Conduct basic product inspections to ensure quality standards are met.</li><li>Maintain records related to production, quality, and other key processes.</li><li>Perform routine maintenance and troubleshooting for equipment as needed.</li><li>Monitor and manage inventory, including raw materials and finished goods.</li><li>Utilize software systems to support credit processing or inventory tracking.</li><li>Assist with additional tasks across departments, such as logistics or other operational needs.</li><li>Support financial and accounting processes, including audits, budgets, and reporting.</li><li>Handle accounting-related tasks such as payables, receivables, and system data management.</li></ul><p><br></p><p> </p><p>If you are interested in this opportunity or other Direct Hire opportunities through Robert Half please call Carolyn Barnett at 513.810.3821</p>IT Director<p>This role is within the construction/contractor industry and will serve as a crucial IT service liaison to the business unit. You will be responsible for managing and coordinating IT services, understanding business needs and goals, developing an application roadmap, and ensuring seamless communication between IT teams and business stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the liaison for all IT services within the business unit, ensuring consistent service levels are met.</p><p>• Collaborate with business counterparts to analyze computer system needs for management information and functional operations.</p><p>• Develop, communicate, and maintain the Application roadmap for supported business units.</p><p>• Oversee the development and management of the Annual IT budget supporting the business unit's roadmap.</p><p>• Execute the IT roadmap, ensuring alignment with business objectives.</p><p>• Negotiate and contract with consultants, technical personnel, and vendors for services and products.</p><p>• Manage the development, implementation, installation, and operation of information and functional systems for the organization.</p><p>• Champion change management efforts, assisting business units in adopting new digital tools and technologies.</p><p>• Monitor key performance indicators (KPIs) for IT projects and services, ensuring stakeholder satisfaction.</p><p>• Act as a key point of escalation for IT issues affecting business operations, working to resolve critical incidents effectively and efficiently.</p><p>• Develop, implement, and monitor management information systems policies and controls.</p><p>• Manage the relationship with our ERP and other software support partners and other project-based 3rd party service providers.</p><p>• Collaborate with executives to develop and implement digital strategies that drive innovation and business growth.</p><p>• Develop, maintain, and test disaster recovery plans.</p><p>• Coordinate with IT for the purchase, implementation and configuration of networks, desktop, infrastructure equipment, and monitoring tools.</p>Plant Accountant SupervisorWe are offering an exciting opportunity for a Plant Accountant Supervisor in the Food & Food Processing industry, located in Cincinnati, Ohio, United States. The role involves supporting the plant in various accounting and reporting activities, conducting spending analysis, overseeing month-end close operations, and maintaining the bill of materials. This role also requires supervising Plant Accounting Coordinators to ensure accurate and timely reporting.<br><br>Responsibilities:<br><br>• Supervise and guide Plant Accounting Coordinators, ensuring daily yield, inventory, and labor reports are completed accurately and promptly.<br>• Conduct a thorough review of reports created by Coordinators before they are distributed to management.<br>• Create and maintain the Bill of Materials (BOM), identifying costs associated with new or altered products produced at the plant.<br>• Compile data from different sources to prepare daily reports such as Yield Reports, Daily Pack Report, OPS Report, and Labor Report.<br>• Carry out month-end activities, which may include creating journal entries, reconciling plant variance and accounts.<br>• Provide assistance in measuring and explaining plant variances and operating costs on a weekly and monthly basis.<br>• Ensure adherence to Corporate policies, particularly regarding Bill of Material audits and Fixed Asset reviews.<br>• Offer support to other Accounting staff in yield reporting, finished goods inventory, payroll, and other assigned areas.<br>• Coordinate and prepare weekly and monthly packaging, ingredients, and MRO cycle counts using reports from the Purchasing department and SAP, and resolve differences with the Purchasing department.<br>• Use accounting software systems to manage and analyze financial data.Sr. Accountant<p>We currently have a direct hire opportunity for a Sr Accountant located in BLUE ASH, Ohio, 45242-4739, United States. The successful candidate will be responsible for a variety of financial tasks including accounts payable and receivable, expense management, financial reporting, reconciliations, and wire transfers. </p><p><br></p><p>Key Responsibilities: </p><p><br></p><p>• Manage the full cycle of accounts payable and receivable operations</p><p>• Oversee expense management to ensure efficient utilization of resources</p><p>• Prepare timely and accurate financial reports for management review</p><p>• Perform account and bank reconciliations to ensure financial accuracy</p><p>• Effectively handle wire transfers in accordance with company policies</p><p>• Execute journal entries in compliance with Generally Accepted Accounting Principles (GAAP)</p><p>• Conduct balance sheet reconciliations to verify account balances</p><p>• Manage full month-end cycle close processes to ensure timely financial reporting</p><p>• Provide financial planning and analysis (FP& A) support as needed</p><p>• Utilize Microsoft Excel for financial analysis and reporting tasks</p>Billing Clerk<p>We are seeking a detail-oriented and highly organized <strong>Invoice Billing Specialist</strong> to join our team. In this role, you will be responsible for managing a high volume of invoicing, assisting with accounts payable and accounts receivable processes, and supporting efficient financial operations. The ideal candidate will have a proven track record of handling high-volume invoicing and experience working with third-party vendor invoices. Strong communication skills and proficiency in Microsoft Outlook are essential.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage a high volume of invoices with accuracy and efficiency.</li><li>Maintain and update vendor and customer accounts, ensuring all invoice details are accurate.</li><li>Support accounts payable and accounts receivable processes, including timely payment processing and collections as needed.</li><li>Collaborate with internal teams and third-party vendors to resolve invoice discrepancies and ensure timely approvals.</li><li>Respond to inquiries from vendors, customers, and internal stakeholders regarding invoicing and payment issues.</li><li>Utilize Microsoft Outlook effectively to manage correspondence and track invoice-related communications.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements related to invoicing and payments.</li><li>Assist in month-end and year-end reconciliation processes as assigned.</li><li>Maintain detailed and organized records of all invoice transactions for audit and reporting purposes.</li></ul><p><br></p>