5 results for File Clerk in Cleveland, OH

Receptionist We are in search of a dedicated Receptionist to join our team within the Non-Profit sector, located in Niles, Ohio. As a Receptionist, your role will be pivotal in maintaining a welcoming environment while providing administrative support. This position is a contract to permanent employment opportunity, offering the chance to contribute significantly to our organization's mission. Responsibilities: • Ensuring a warm and friendly reception area by greeting visitors promptly and courteously • Effectively handling incoming calls using a multi-line phone system • Organizing and maintaining files for efficient data retrieval • Utilizing Microsoft Office programs to create and manage documents • Performing data entry tasks with a high level of accuracy • Managing email correspondence professionally and promptly • Scheduling appointments and managing calendars for staff • Assisting staff by providing necessary support when needed • Operating office equipment such as copiers and scanners to produce and manage documents • Upholding superior customer service practices in all interactions.

Customer Service Representative We are actively looking for a Customer Service Representative to become a part of our team in Strongsville, Ohio. In this role, you will play a crucial part in servicing our clients from various sectors. Your primary duties will involve maintaining detailed customer records, addressing customer inquiries, and ensuring the seamless management of customer accounts. This role provides a contract-to-permanent employment opportunity in a dynamic and fast-paced setting. Responsibilities: • Process customer credit applications accurately and promptly • Keep customer credit records updated to ensure precision • Address customer inquiries, providing outstanding service and support • Oversee customer accounts and take necessary measures when needed • Use SAP and Microsoft Office to manage customer data and generate comprehensive reports • Help customers with their requirements, ensuring a positive interaction • Respond to inbound calls, effectively addressing customer queries and concerns • Carry out data entry tasks, ensuring information is precise and current • Resolve any issues that come up, providing solutions quickly • Maintain a positive demeanor while working in a high-speed environment.

Customer Service Representative We are seeking a Customer Service Representative to join our team in Strongsville, Ohio. This role involves processing customer requests, maintaining customer records, and resolving inquiries. As a Customer Service Representative, you will monitor customer accounts and take appropriate actions. Responsibilities: • Troubleshoot customer issues effectively and efficiently • Answer inbound customer calls and respond to emails • Maintain positive customer relationships through excellent customer service • Utilize business software and Office Suite to process customer applications • Maintain detailed and accurate customer records • Assist customers with inquiries and provide appropriate solutions • Generate detailed reports as required • Work in a fast-paced service industry environment • Perform data entry tasks as needed.

Sales Support We are offering a contract to hire employment opportunity for a dedicated, detail-oriented Sales Support individual in North Canton, Ohio. In this role, you will be an integral part of our team, handling various tasks such as receiving and making calls, managing orders, participating in meetings, and ensuring efficient email correspondence. Responsibilities: • Handle inbound calls, providing exceptional customer service to address inquiries and concerns.• Make outbound follow-up calls as necessary to maintain customer satisfaction and service quality.• Manage order entry with precision, ensuring all details are accurately inputted into our system.• Attend meetings, contributing valuable input and staying abreast of all relevant information.• Monitor the delivery status of orders, keeping customers informed and resolving any issues promptly.• Ensure effective email correspondence, responding promptly to all customer communications.• Utilize CRM software to maintain accurate customer records and facilitate efficient processes.• Return calls in a timely manner, demonstrating our commitment to excellent customer service.

Customer Service Representative We are seeking a diligent Customer Service Representative to be part of our team in the Manufacturing industry, based in Ohio. The role offers a contract to permanent employment opportunity where you will play a crucial role in processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: • Accurately process customer credit applications with efficiency • Uphold detailed and current customer account information • Build customer relationships proactively via outbound check-in calls • Provide product technical information as required to respond to customer technical inquiries and suggest alternative materials or products • Maintain up-to-date product offering and lead time information • Provide current pricing information, as needed • Monitor orders through routine exception reports and intervene as necessary to ensure maximum customer satisfaction • Notify customers and sales representatives proactively of potential missed shipments and revised dates on customer orders • Investigate issues and prepare/process credit memos, debit memos, and return material authorizations to resolve customer issues in a timely manner • Enhance the customer experience proactively while also sharing relevant customer feedback to help improve our offerings • Evaluate customer support processes, devise improvements, and measure results.