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6 results for It Operations Manager in Cleveland, OH

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Job Description: RPA Technical Account Manager (UIPath Specialist)

Overview:

We are seeking a dynamic and experienced RPA Technical Account Manager to join our team and serve as the key liaison between our organization and clients utilizing UIPath. The ideal candidate will leverage their deep technical expertise in Robotic Process Automation (RPA) and UIPath platform to counsel clients, troubleshoot technical challenges, promote value-driven solutions, and oversee the successful deployment and implementation of UIPath across client environments. This role demands a strong ability to build and maintain relationships, ensuring client satisfaction, while driving adoption and optimization of UIPath solutions.

Key Responsibilities:

Client Relationship Management:

Develop and maintain strong, professional relationships with clients at all levels, serving as the primary point of contact for all technical inquiries related to UIPath.
Conduct regular account reviews and ensure alignment between the client's goals and the capabilities of the UIPath platform to address business needs.
Advocate for clients by providing strategic advice and insights on leveraging RPA for operational efficiency and business transformation.

Solution Promotion & Education:

Actively promote UIPath products and features, demonstrating their value to client operations and helping clients achieve successful automation outcomes.
Conduct client training sessions and workshops to enhance understanding of UIPath's capabilities and best practices.

Technical Oversight & Troubleshooting:

Lead technical discussions and oversee the design, development, and implementation of RPA workflows using UIPath.
Troubleshoot complex automation and platform issues while ensuring timely resolution.
Collaborate with cross-functional teams, including developers and support teams, to resolve technical challenges and improve system performance.

Project Management & Implementation:

Coordinate RPA implementation efforts, ensuring projects are delivered on time, within scope, and align with agreed-upon customer expectations.
Monitor post-implementation success and identify opportunities for optimization and scaling automation technologies.

Account Growth & Retention:

Provide strategic feedback to internal teams on client needs, helping shape new product solutions and enhance customer satisfaction.

Qualifications:

Experience with UIPath: Advanced hands-on experience with UIPath, including development, deployment, troubleshooting, and training users on best practices (required).
Technical Expertise: Proficient in RPA development methodologies, implementation frameworks, IT infrastructure, and integration techniques. Familiarity with other automation tools is a plus.
Client Engagement Skills: Demonstrated ability to build and sustain client relationships, effectively translating technical solutions into business value.
Project Management: Strong organizational skills, ability to manage multiple priorities, projects, and stakeholders simultaneously.
Communication Skills: Superb verbal and written communication abilities to articulate technical concepts and solutions tailored to client needs.
Education: Bachelor’s degree in Computer Science, Engineering, Business, or related field preferred. Relevant certifications in UIPath (e.g., UIPath Certified Advanced RPA Developer) are highly valued.

Key Competencies:

Customer-centric mindset with the ability to advocate for client goals
Analytical thinking and problem-solving skills with attention to detail
Expertise with RPA deployment, scaling, and optimizing automation projects
Ability to deliver client-focused solutions under pressure and adapt to evolving priorities

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

6 results for It Operations Manager in Cleveland, OH

Technical Account Manager Job Description: RPA Technical Account Manager (UIPath Specialist)Overview:We are seeking a dynamic and experienced RPA Technical Account Manager to join our team and serve as the key liaison between our organization and clients utilizing UIPath. The ideal candidate will leverage their deep technical expertise in Robotic Process Automation (RPA) and UIPath platform to counsel clients, troubleshoot technical challenges, promote value-driven solutions, and oversee the successful deployment and implementation of UIPath across client environments. This role demands a strong ability to build and maintain relationships, ensuring client satisfaction, while driving adoption and optimization of UIPath solutions. Key Responsibilities:Client Relationship Management:<ul><li>Develop and maintain strong, professional relationships with clients at all levels, serving as the primary point of contact for all technical inquiries related to UIPath.</li><li>Conduct regular account reviews and ensure alignment between the client's goals and the capabilities of the UIPath platform to address business needs.</li><li>Advocate for clients by providing strategic advice and insights on leveraging RPA for operational efficiency and business transformation.</li></ul>Solution Promotion & Education:<ul><li>Actively promote UIPath products and features, demonstrating their value to client operations and helping clients achieve successful automation outcomes.</li><li>Conduct client training sessions and workshops to enhance understanding of UIPath's capabilities and best practices.</li></ul>Technical Oversight & Troubleshooting:<ul><li>Lead technical discussions and oversee the design, development, and implementation of RPA workflows using UIPath.</li><li>Troubleshoot complex automation and platform issues while ensuring timely resolution.</li><li>Collaborate with cross-functional teams, including developers and support teams, to resolve technical challenges and improve system performance.</li></ul>Project Management & Implementation:<ul><li>Coordinate RPA implementation efforts, ensuring projects are delivered on time, within scope, and align with agreed-upon customer expectations.</li><li>Monitor post-implementation success and identify opportunities for optimization and scaling automation technologies.</li></ul>Account Growth & Retention:<ul><li>Provide strategic feedback to internal teams on client needs, helping shape new product solutions and enhance customer satisfaction.</li></ul>

Accounting Manager We are in search of an Accounting Manager to become part of our manufacturing team based in AMHERST, Ohio. The chosen candidate will be tasked with maintaining precise and up-to-date financial records, supervising the monthly closing of legal entities, and guiding team members throughout the process. Responsibilities • Oversee the monthly closing process of legal entities, ensuring efficiency, effectiveness, and continuous improvement. • Coordinate with the FP& A team to review financial outcomes. • Supervise assigned team members, providing direction, coaching, and training as needed. • Make data-informed decisions regarding the team's operations, aligning operational and business priorities. • Maintain compliance with controls during the entity close scope. • Collaborate with internal and external auditors to address inquiries. • Foster process standardization across entities. • Track and analyze services delivered within the group, including internal and external benchmarking. • Identify and implement best practices and continuous improvement opportunities into the organization. • Develop team members to reach their full potential, preparing them for increased responsibility. • Use accounting software systems, including ADP - Financial Services, BlackLine, Concur, and ERP - Enterprise Resource Planning to manage accounting functions, accounts payable (AP), accounts receivable (AR), auditing, and billing functions.

System Implementation Manager This role requires up to 50% domestic travel ----- We are offering a long term contract employment opportunity for a System Implementation Manager, a role that operates within the software industry in Independence, Ohio. In this role, you will be primarily involved in managing the release process of a new multi-tenant software application across various locations in the US. Responsibilities: • Manage the distinct software release processes for diverse locations• Facilitate effective change management for end users transitioning to the new system• Perform data analysis and ensure data cleansing as part of the system implementation process• Compile comprehensive technical documentation pertaining to the software release• Conduct User Acceptance Testing (UAT) to confirm the system's functionality and efficiency• Gather requirements for the software release and ensure they are met at each location.

Director of Finance We are extending an invitation for a role as Director of Finance at our location in Westlake, Ohio. This role is vital to our operations, focusing on the careful management and organization of our financial processes. As a key player in our industry, you will be responsible for a variety of tasks, including the compilation of financials, process management, and compliance oversight. This role provides an excellent opportunity for those with experience in Accounting Software Systems, CRM, and other finance-related skills. Responsibilities: • Oversee and manage the entire finance department • Implement and maintain Accounting Software Systems • Work closely with ADP - Financial Services to ensure smooth operations • Use Concur and CRM to manage customer accounts and inquiries • Lead accounting functions including Accounts Payable (AP) • Develop and oversee the annual budget process • Conduct regular auditing to ensure financial compliance • Create and implement budget processes • Use 3M to process customer credit applications accurately and efficiently • Maintain accurate customer credit records.

D365 Project Manager We are offering a permanent employment opportunity for a D365 Project Manager in MIDDLEFIELD, Ohio. As a D365 Project Manager, your key role will be to lead the entire implementation process of Microsoft Dynamics 365, ensuring it aligns with the business objectives, timelines, and budgets. This role demands in-depth knowledge of Dynamics 365 modules, such as Finance & Operations, Customer Engagement, and Supply Chain Management, and strong project management skills. Responsibilities: • Oversee the entire lifecycle of Microsoft Dynamics 365 implementations, right from discovery and requirements gathering to deployment and post-go-live support. • Construct and manage comprehensive project plans, timelines, resource allocations, and budgets. • Facilitate collaboration among business stakeholders, technical teams, and vendors to ensure smooth integration and adoption. • Proactively identify and manage risks, issues, and dependencies to prevent potential project obstacles. • Spearhead change management initiatives and ensure user adoption through training, documentation, and ongoing support. • Conduct routine status meetings, provide project updates, and handle executive reporting. • Uphold compliance with best practices, governance, and security standards. • Spot opportunities for process enhancements and optimize system functionality.

Sr. Accountant We are in search of a Sr. Accountant to join our manufacturing team in the Lorian, Ohio area. The role involves maintaining and reconciling ledger accounts for multiple ledgers, preparing financial statements and packages, and working closely with different business areas on complex problems. Responsibilities:• Accurately prepare and maintain journal entries and ledger accounts• Record assets, liabilities, and other financial transactions• Generate profit and loss, income, and balance sheet statements• Prepare comprehensive financial packages, and fulfill corporate reporting requirements• Collaborate with various business areas to solve complex problems• Oversee and approve vouchers performed by accounts payable and receivable for accuracy and appropriateness• Conduct data collection, allocate costs, and prepare reports on labor equipment, depreciation, assembly, or other operating expenses• Interpret reports and records for managers• Gain a comprehensive understanding of the business system (IFS) and ensure its full utilization across all disciplines• Review and improve business processes• Undertake any other duties as required.

Technology Doesn't Change the World, People Do.®

6 results for It Operations Manager in Cleveland, OH

Technology Doesn't Change the World, People Do.^®