;

4 results for Product Support Specialist in Cleveland, OH

Relevance

Date Posted

Create a Job Alert

Email me about new Product Support Specialist jobs in Cleveland, OH

Are you sure you want to pass on this job?

We are in search of a Desktop Support Analyst for our manufacturing operations located in Ravenna, Ohio. In this role, you will be at the forefront of the latest technologies, working with a variety of systems and software. Your primary responsibilities will revolve around providing technical support to our team, managing computer hardware, and ensuring all systems are running smoothly and efficiently.

Responsibilities:
• Provide comprehensive support for Android Development efforts within the company
• Manage and troubleshoot issues related to Cisco Technologies
• Oversee the use and functionality of Citrix Technologies across the organization
• Maintain and repair computer hardware as needed
• Work with Dell Technologies to ensure optimal performance
• Manage user access and security through Active Directory
• Support configuration and troubleshooting of Apple Devices
• Implement and maintain Backup Technologies to ensure data safety
• Handle tasks related to Configuration Management to ensure system stability and efficiency.

• Proficiency in Android Development
• Solid understanding of Cisco Technologies
• Competence in Citrix Technologies
• Strong knowledge of Computer Hardware
• Experience with Dell Technologies
• Familiarity with Active Directory
• Proficiency in handling Apple Devices
• Ability to work with Backup Technologies
• Experience in Configuration Management

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

4 results for Product Support Specialist in Cleveland, OH

Desktop Support Analyst We are in search of a Desktop Support Analyst for our manufacturing operations located in Ravenna, Ohio. In this role, you will be at the forefront of the latest technologies, working with a variety of systems and software. Your primary responsibilities will revolve around providing technical support to our team, managing computer hardware, and ensuring all systems are running smoothly and efficiently. Responsibilities: • Provide comprehensive support for Android Development efforts within the company • Manage and troubleshoot issues related to Cisco Technologies • Oversee the use and functionality of Citrix Technologies across the organization • Maintain and repair computer hardware as needed • Work with Dell Technologies to ensure optimal performance • Manage user access and security through Active Directory • Support configuration and troubleshooting of Apple Devices • Implement and maintain Backup Technologies to ensure data safety • Handle tasks related to Configuration Management to ensure system stability and efficiency.

Technical Account Manager Job Description: RPA Technical Account Manager (UIPath Specialist)Overview:We are seeking a dynamic and experienced RPA Technical Account Manager to join our team and serve as the key liaison between our organization and clients utilizing UIPath. The ideal candidate will leverage their deep technical expertise in Robotic Process Automation (RPA) and UIPath platform to counsel clients, troubleshoot technical challenges, promote value-driven solutions, and oversee the successful deployment and implementation of UIPath across client environments. This role demands a strong ability to build and maintain relationships, ensuring client satisfaction, while driving adoption and optimization of UIPath solutions. Key Responsibilities:Client Relationship Management:<ul><li>Develop and maintain strong, professional relationships with clients at all levels, serving as the primary point of contact for all technical inquiries related to UIPath.</li><li>Conduct regular account reviews and ensure alignment between the client's goals and the capabilities of the UIPath platform to address business needs.</li><li>Advocate for clients by providing strategic advice and insights on leveraging RPA for operational efficiency and business transformation.</li></ul>Solution Promotion & Education:<ul><li>Actively promote UIPath products and features, demonstrating their value to client operations and helping clients achieve successful automation outcomes.</li><li>Conduct client training sessions and workshops to enhance understanding of UIPath's capabilities and best practices.</li></ul>Technical Oversight & Troubleshooting:<ul><li>Lead technical discussions and oversee the design, development, and implementation of RPA workflows using UIPath.</li><li>Troubleshoot complex automation and platform issues while ensuring timely resolution.</li><li>Collaborate with cross-functional teams, including developers and support teams, to resolve technical challenges and improve system performance.</li></ul>Project Management & Implementation:<ul><li>Coordinate RPA implementation efforts, ensuring projects are delivered on time, within scope, and align with agreed-upon customer expectations.</li><li>Monitor post-implementation success and identify opportunities for optimization and scaling automation technologies.</li></ul>Account Growth & Retention:<ul><li>Provide strategic feedback to internal teams on client needs, helping shape new product solutions and enhance customer satisfaction.</li></ul>

Help Desk Tier 1 We are offering an exciting opportunity for a IT Field Tech role in Columbus, OH. As a key member of our team, you will be the first point of contact for customer inquiries and support requests, as well as maintaining accurate records of customer interactions. The primary industries you will be working in include Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Serve as the first point of contact for customers seeking technical assistance over the phone or email.• Determine the best solution based on the issue and details provided by customers.• Walk the customer through the problem-solving process.• Direct unresolved issues to the next level of support personnel.• Provide accurate information on IT products or services.• Record events and problems and their resolution in logs.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal teams.• Identify and suggest possible improvements on procedures.

System Implementation Manager This role requires up to 50% domestic travel ----- We are offering a long term contract employment opportunity for a System Implementation Manager, a role that operates within the software industry in Independence, Ohio. In this role, you will be primarily involved in managing the release process of a new multi-tenant software application across various locations in the US. Responsibilities: • Manage the distinct software release processes for diverse locations• Facilitate effective change management for end users transitioning to the new system• Perform data analysis and ensure data cleansing as part of the system implementation process• Compile comprehensive technical documentation pertaining to the software release• Conduct User Acceptance Testing (UAT) to confirm the system's functionality and efficiency• Gather requirements for the software release and ensure they are met at each location.

Technology Doesn't Change the World, People Do.®

4 results for Product Support Specialist in Cleveland, OH

Technology Doesn't Change the World, People Do.^®