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8 results for Customer Experience Specialist in Columbus, OH

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We are offering a contract to hire opportunity for a Customer Service Representative in Columbus, Ohio. Working within the sales industry, you will be tasked with maintaining customer records, processing applications, and resolving queries. Your role will require you to work closely with various teams and clients to ensure smooth operation and customer satisfaction.

Responsibilities:

• Efficiently manage customer orders, including receiving, entering, and editing for accurate pricing and shipping costs.

• Handle customer inquiries in a detail-oriented manner, including those from irate customers.

• Provide accurate and timely information to customers regarding order status and product knowledge.

• Maintain and update the customer name and address database, and open new client accounts.

• Communicate with customers regarding shipment delays or any information necessary to process orders.

• Work closely with Sales Representatives, Drivers, Distribution and Service Managers to resolve issues and conflicts related to orders.

• Solicit sales of additional products from clients to complete truck orders.

• Process customer returns according to established procedures.

• Collect customer feedback and report it to relevant management personnel.

• Ensure all work conforms to safety rules and use appropriate safety equipment.

• Proficient in answering inbound calls and handling customer inquiries
• Prior experience in a call center customer service environment
• Strong customer service skills, including the ability to resolve customer issues effectively
• Accurate data entry skills with attention to detail
• Proficiency in email correspondence, ensuring timely and detail oriented responses
• Experience with both inbound and outbound calls
• Proficiency in Microsoft Excel and Microsoft Word
• Experience with order entry and order management
• Ability to schedule appointments and manage calendars
• Experience in coordinating logistics for product delivery and distribution
• Understanding of logistics and distribution processes
• Experience in logistics and distribution sector is a plus

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

8 results for Customer Experience Specialist in Columbus, OH

Customer Service Representative We are offering a contract to hire opportunity for a Customer Service Representative in Columbus, Ohio. Working within the sales industry, you will be tasked with maintaining customer records, processing applications, and resolving queries. Your role will require you to work closely with various teams and clients to ensure smooth operation and customer satisfaction. Responsibilities: • Efficiently manage customer orders, including receiving, entering, and editing for accurate pricing and shipping costs.• Handle customer inquiries in a detail-oriented manner, including those from irate customers.• Provide accurate and timely information to customers regarding order status and product knowledge.• Maintain and update the customer name and address database, and open new client accounts.• Communicate with customers regarding shipment delays or any information necessary to process orders.• Work closely with Sales Representatives, Drivers, Distribution and Service Managers to resolve issues and conflicts related to orders.• Solicit sales of additional products from clients to complete truck orders.• Process customer returns according to established procedures.• Collect customer feedback and report it to relevant management personnel.• Ensure all work conforms to safety rules and use appropriate safety equipment.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Troy, Ohio, United States. The primary function of this role will be to provide support within the Service industry, handling customer applications, managing customer records, and addressing customer inquiries. This role will also involve monitoring customer accounts and taking the necessary actions. Responsibilities:• Efficiently and accurately process customer credit applications• Manage customer credit records ensuring they are up-to-date and precise• Interface with customers via email, phone calls, and meetings• Support special projects and other locations as requested or assigned by management• Address customer and management concerns in a timely, detail oriented, and accurate manner• Maintain engineering documents, bills of materials, change management processes, and retention, including affected databases For immediate consideration, call 937.224.8326.

Medical Records Specialist We are offering a long-term contract employment opportunity for a Medical Records Specialist at our healthcare organization based in Dayton, Ohio. The Medical Records Clerk will be instrumental in managing and organizing confidential medical documents, ensuring they are properly scanned and uploaded into the EMR system, and maintaining patient files. Responsibilities:• Handle confidential medical documents with utmost care and accuracy• Scan and upload patient forms into the Electronic Medical Records (EMR) system• Manage the electronic document management process efficiently• Review and pull-out hard copies from patient files when required• Stay organized and detail-oriented in managing electronic and hardcopy patient files• Work independently and maintain a fast pace to ensure timely completion of assigned tasks. For immediate consideration, call 937.224.8326.

Customer Service Representative Northern Dayton company is looking for a Customer Service Representative to join their team immediately! Job duties will include assisting with new part introduction and development support, data entry, maintaining documents, working with bills of materials, updating information in multiple databases, providing customer service via phone and email and supporting various other duties as needed. This is a contract-to-hire opportunity working full-time hours. For more information please call 937-224-8326.

Receptionist We are a company in the textile manufacturing industry and are currently seeking a Receptionist. This role offers a short term contract employment opportunity. As a Receptionist, you will primarily be stationed in the executive offices, where your main duties will include greeting guests, managing entry at the gate, and potentially performing data entry tasks. Responsibilities: • Greet and welcome guests upon their arrival at the executive offices • Operate a multi-line phone system to answer inbound calls and direct them appropriately • Manage gate access for visitors, ensuring a secure and welcoming environment • Carry out data entry tasks as needed, ensuring accuracy and efficiency • Maintain a high level of customer service, addressing inquiries and resolving issues as they arise • Handle email correspondence, responding in a timely and detail oriented manner • Utilize Microsoft Office suite, including Excel, Word, and Outlook for various tasks • Organize files and documents, ensuring easy retrieval and accurate record keeping • Schedule appointments and meetings as required, demonstrating effective time-management skills • Exhibit strong interpersonal skills, maintaining an achievement oriented attitude in the workplace.

Cash Application Specialist We are offering a short-term contract employment opportunity in the Healthcare, Hospitals, and Social Assistance industry in Dublin, Ohio, United States. We are in search of a Cash Application Specialist who will play a pivotal role in maintaining our financial operations. Your tasks will revolve around managing cash applications, ensuring accurate billing, and approving credit. Responsibilities: • Handle cash applications with precision and efficiency • Ensure the accuracy and integrity of invoices • Timely re-issue of statements as necessary • Perform accounting-related tasks as required • Make appropriate decisions regarding credit approvals • Monitor and manage customer accounts effectively • Respond to and resolve customer inquiries and issues • Ensure all records are maintained accurately and up-to-date.

Accounts Receivable Clerk Robert Half is seeking a detail-oriented Accounts Receivable Specialist to join a fast-paced, results-driven team. In this role, you will focus on accurate invoicing, payment tracking, and proactive communication with clients. Ideal candidates will possess strong organizational skills and thrive in a collaborative environment while ensuring seamless accounts receivable operations. Key Responsibilities:<ul><li>Process, track, and verify invoices and payments to ensure accurate financial reporting </li><li>Reconcile accounts receivable transactions, investigate discrepancies, and resolve billing issues in a timely manner </li><li>Maintain organized and up-to-date records for all client accounts </li><li>Communicate professionally and effectively with internal stakeholders and external clients to manage billing inquiries </li><li>Assist in preparing financial reports and support month-end closing processes </li></ul>

Accounts Payable Clerk Our client is seeking a detail-oriented Accounts Payable Specialist to join their team. In this position, you will be responsible for managing the accounts payable process with accuracy and efficiency. As a skilled professional, your expertise will contribute to maintaining compliance and improving financial operations. Key Responsibilities:<ul><li>Process and code invoices, while ensuring proper approvals and company policy compliance.</li><li>Prepare and execute payment runs (checks, ACH, and wire transfers).</li><li>Reconcile vendor statements and resolve discrepancies promptly.</li><li>Maintain accurate and organized records of all accounts payable transactions.</li><li>Collaborate with internal departments to ensure smooth financial operations.</li><li>Assist with month-end close by providing accounts payable reports and information.</li></ul>

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8 results for Customer Experience Specialist in Columbus, OH

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