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    10 results for It Systems Analyst in Columbus, OH

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    We are on the lookout for a Help Desk Analyst II to join our team in the healthcare and social assistance industry, based in Dublin, Ohio. As a Help Desk Analyst II, your role will mainly involve managing customer support requests, updating systems, and providing essential troubleshooting. You will also be tasked with managing security badges, conducting basic support tasks, and tracking IT assets to ensure optimal operational efficiency.

    Responsibilities
    • Efficiently manage and respond to user requests in the ticket queue
    • Maintain and update request categories within the ticketing tool and manage permissions
    • Perform updates to support automation and improve system workflows under supervision
    • Conduct account updates, password changes, and organizational unit assignments in active directory
    • Handle the creation, deactivation, and termination of user accounts, and manage group memberships in active directory
    • Escalate issues to administrators with Tier 3 or supervisor approval when necessary
    • Administer security badges and accounts in the Access Control system
    • Perform basic troubleshooting and support tasks, including account setup, deactivation, and user account changes
    • Provide basic troubleshooting for all communications platforms and escalate to admins when necessary, with appropriate approvals
    • Troubleshoot VPN/workstation connectivity issues and support the installation/setup of VPN software
    • Manage vendor account setups for VPN access when needed
    • Oversee and track IT assets within the ticketing tool to ensure accurate inventory and resource allocation.
    • Extensive experience in Android Development is required.
    • Proficient in Cisco Technologies, with the ability to troubleshoot and resolve network issues.
    • Demonstrated expertise in Citrix Technologies, with a focus on virtualization solutions.
    • Proficiency in using and troubleshooting Mac Computers is required.
    • Strong knowledge of Microsoft suite of products, including Office, Windows, and Server.
    • Experience in managing Active Directory including user setup, rights, and permissions.
    • Familiarity with Apple Devices, including setup, configuration, and troubleshooting.
    • Solid understanding of Computer Hardware, with the ability to diagnose and repair issues.
    • Experience in Configuration Management, including maintaining systems and ensuring they are up-to-date and secure.
    • Skilled in Deployments, including planning, executing, and managing software and hardware installations.

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    10 results for It Systems Analyst in Columbus, OH

    Help Desk Analyst II We are on the lookout for a Help Desk Analyst II to join our team in the healthcare and social assistance industry, based in Dublin, Ohio. As a Help Desk Analyst II, your role will mainly involve managing customer support requests, updating systems, and providing essential troubleshooting. You will also be tasked with managing security badges, conducting basic support tasks, and tracking IT assets to ensure optimal operational efficiency.<br><br>Responsibilities<br>• Efficiently manage and respond to user requests in the ticket queue<br>• Maintain and update request categories within the ticketing tool and manage permissions<br>• Perform updates to support automation and improve system workflows under supervision<br>• Conduct account updates, password changes, and organizational unit assignments in active directory<br>• Handle the creation, deactivation, and termination of user accounts, and manage group memberships in active directory<br>• Escalate issues to administrators with Tier 3 or supervisor approval when necessary<br>• Administer security badges and accounts in the Access Control system<br>• Perform basic troubleshooting and support tasks, including account setup, deactivation, and user account changes<br>• Provide basic troubleshooting for all communications platforms and escalate to admins when necessary, with appropriate approvals<br>• Troubleshoot VPN/workstation connectivity issues and support the installation/setup of VPN software<br>• Manage vendor account setups for VPN access when needed<br>• Oversee and track IT assets within the ticketing tool to ensure accurate inventory and resource allocation. Accounts Receivable Analyst We are offering a long term contract employment opportunity in Columbus, Ohio for an Accounts Receivable Analyst. This position is in the financial services industry and will involve working with accounting software systems, ERP solutions, and CRM tools to perform various accounting functions.<br><br>Responsibilities:<br><br>• Utilize accounting software systems to accurately manage and document accounts receivable<br>• Oversee B2B collections, ensuring all accounts are managed effectively<br>• Use CRM and ERP solutions to streamline and automate accounting processes<br>• Maintain and update customer credit records, ensuring all information is current and accurate<br>• Process customer credit applications, adhering to all company protocols and standards<br>• Monitor customer accounts and take appropriate action when necessary<br>• Use Microsoft Excel to track, analyze, and report on accounts receivable data<br>• Communicate effectively with customers, resolving any inquiries or issues in a timely and detail oriented manner. Help Desk Analyst II We are offering a short term contract employment opportunity for a Help Desk Analyst II in the Healthcare, Hospitals, and Social Assistance industry, located in DUBLIN, Ohio. The successful candidate will play a key role in managing incoming requests, overseeing security badge management, and providing basic troubleshooting for various systems. <br><br>Responsibilities:<br>• Oversee the management and prioritization of incoming requests via a ticketing tool to ensure prompt responses and resolutions.<br>• Conduct basic Active Directory tasks such as updating account information, changing passwords, assigning users to the appropriate organizational units, and managing group memberships.<br>• Manage security badge administration through access control platforms, ensuring compliance with established protocols.<br>• Provide essential troubleshooting for phone systems to maintain uninterrupted communication.<br>• Resolve basic issues relating to communication platforms for end users.<br>• Troubleshoot conference room equipment and provide necessary end-user training to facilitate smooth meeting experiences.<br>• Assist with VPN troubleshooting and perform installation/setup of VPN software for users when necessary.<br>• Undertake additional job duties as assigned by the team lead.<br>• Utilize knowledge of Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments in daily tasks. HRIS Analyst (Snowflake) <p>The Data Governance Steward III serves as a critical link between organizational business needs and data management, focusing on overseeing and safeguarding data assets to ensure they are utilized appropriately and maintained with high accuracy. This role actively participates in enterprise data governance initiatives, including a major implementation project migrating from PeopleSoft to Workday.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with IT developers and business analysts to document and track information/data flows.</li><li>Gather and document business customer requirements for HR data.</li><li>Map core HR data (e.g., worker history, payroll, recruiting) for migration and align future hiring analytics.</li><li>Validate solutions through data quality assurance processes.</li><li>Facilitate meetings involving IT, business analysts, and data architects.</li><li>Translate requirements for data mapping during migration from PeopleSoft to Workday.</li><li>Engage with Workday systems to follow end-to-end data flow processes.</li><li>Update and refine data definitions.</li></ul><p><br></p><p><strong>Performance Metrics:</strong></p><ul><li>Progress tracking and ability to pinpoint improvement opportunities.</li><li>Maintaining high data quality, accuracy, and compliance.</li><li>Availability and attendance in virtual Teams meetings.</li></ul><p><br></p><p><strong>Preferred Candidate Traits:</strong></p><ul><li>Previous experience in data migration projects with Snowflake, Oracle, PeopleSoft, and Workday.</li><li>Proven success in enterprise-level settings handling large datasets.</li></ul><p><br></p><p><strong>Team Interaction:</strong></p><ul><li>Regular collaboration with IT, businesses analysts (reporting group), and a team directly linked to HR.</li><li>Interaction with external parties when necessary.</li></ul> Desktop Support Analyst <p>In this role, you will be responsible for ensuring the smooth operation of desktop and laptop related activities, providing support to our team, and maintaining an efficient help desk. </p><p><br></p><p>Responsibilities:</p><p>• Managing all desktop applications, including Word, Excel, Outlook, PowerPoint, Microsoft Teams, etc.</p><p>• Installing and configuring all new computers (desktop and laptop)</p><p>• Proactively handling Helpdesk activities and offering support to associates</p><p>• Facilitating video conference activities and panaboard activities</p><p>• Taking charge of user creation and maintenance</p><p>• Overseeing basic network connectivity and resolving any hardware issues related to Desktop/Laptop</p><p>• Keeping accurate records of all hardware and software license agreements</p><p>• Conducting orientation training and continuing education for all associates accessing the computer network</p><p>• Supporting emerging specialty systems such as Novar eclectic monitoring, MTS test works, CNC, wastewater treatment monitoring, etc.</p><p>• Performing limited after-hours and remote work as required.</p> Programmer/Analyst: III (Senior) <p>Responsibilities:</p><p>• Assist with the development of modern REST APIs using Java Spring Boot, CICD, Cloud-enabled services, and Container both on-premises and in the cloud.</p><p>• Participate in system design and business analysis, including server layout, availability, disaster recovery planning, and production deployments.</p><p>• Contribute to software and data design aspects, including database schema, storage considerations, data mapping, data storage efficiency, and API design.</p><p>• Play a role in software delivery, both hands-on and in an advisory capacity, to create server architecture, table layouts, highly available data resources, and configure highly performant data sources.</p><p>• Engage in work related to Kafka, including analyzing proper use cases and detailed Kafka environment setup considerations.</p><p>• Collaborate with team members and partners across organizational lines, demonstrating excellent interpersonal skills and a positive attitude.</p><p>• Demonstrate strong Java development experience, including experience with the Spring Framework, Eclipse, Maven, and Gradle.</p><p>• Exhibit strong experience in developing application interfaces (API) with Java or similar object-oriented languages.</p><p>• Utilize relational and non-relational databases effectively.</p><p>• Apply agile framework/methodology in project execution.</p><p>• Exhibit strong leadership skills, planning, and excellent collaboration skills.</p><p>• Display out-of-the-box problem-solving skills, seeing and articulating patterns and relationships between technologies, processes, business models, and people.</p><p>• Demonstrate self-motivation with the ability to appropriately prioritize and plan complex tasks in a rapidly changing environment.</p><p>• Show adaptability in a dynamic work environment and deliver successfully while exhibiting flexibility.</p> QA Testing Analyst: IV (Lead) <p>We are offering a permanent employment opportunity for a QA Testing Analyst: IV (Lead) in Columbus, Ohio. This role operates in the industry of Information Technology and Services, where your expertise in QA and automation will be highly valued. As a QA Testing Analyst: IV (Lead), you will be instrumental in designing and implementing automation solutions for web-based applications, with a special focus on Salesforce platforms integration.</p><p><br></p><p><strong>REQUIRED: Salesforce Test Automation experience with webdriver, cucumber, or ruby</strong></p><p><strong>W2 opportunity</strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Design, develop, and implement robust automation frameworks and test scripts for web applications and Salesforce integrations.</p><p>• Conduct functional, integration, regression, and system testing for Salesforce platforms.</p><p>• Identify areas for improvement in test processes, analyze results, and troubleshoot defects.</p><p>• Create and maintain test documentation including test strategies, plans, and data.</p><p>• Participate in requirement reviews to gain insights into functional specifications and provide feedback.</p><p>• Plan and prioritize automation tasks in alignment with project milestones and deadlines.</p><p>• Oversee the end-to-end automation testing process from design to execution and reporting, ensuring Salesforce integrations are properly validated.</p><p>• Analyze test results, identify areas of improvement, and troubleshoot issues in automation scripts.</p><p>• Integrate automation frameworks with CI/CD pipelines to ensure seamless and efficient testing cycles.</p><p>• Work with DevOps teams to ensure that automated tests, including those for Salesforce integrations, are part of the build and release processes.</p><p>• Work with scrum teams to plan and execute automation efforts in sprint-based delivery models.</p><p>• Provide training and technical direction to team members on automation frameworks and best practices.</p><p>• Partner with QA, development, and operations teams to integrate automation testing into the software development lifecycle.</p> Help Desk Analyst II We are in the search for a Help Desk Analyst II to be part of our team in the healthcare industry, based in Dublin, Ohio. As a Help Desk Analyst II, you will be crucial in managing operational efficiency and providing a seamless technology experience for our team members. This role involves managing requests, troubleshooting key systems, and supporting end-user needs in an effort to minimize downtime and enhance productivity. <br><br>Responsibilities:<br>• Efficiently respond to and manage user requests in the ticket queue<br>• Maintain, update, and manage permissions within the request categories in the ticketing tool<br>• Support updates to automation under supervision to optimize system workflows<br>• Perform account updates, password changes, and organizational unit assignments in Active Directory<br>• Manage user account creation, deactivation, termination, and group memberships in Active Directory<br>• Escalate issues to administrators or supervisors as needed<br>• Oversee security badges and account management within the Access Control system<br>• Conduct basic troubleshooting tasks, including account setup, deactivation, and user account modifications<br>• Provide troubleshooting for communication platforms and escalate to administrators when necessary<br>• Manage VPN/workstation connectivity issues and support the installation of VPN software<br>• Oversee vendor account setups for VPN access<br>• Ensure accurate inventory and resource allocation through IT asset management within the ticketing tool<br>• Perform additional duties as assigned QA Testing Analyst: III (Senior) Job Description: Responsible for the planning integration test casing scripting and execution of all testing to ensure proper coverage. Schedules and leads test deliverables review sessions as necessary. Work on multiple projects/systems as a project team member and are considered to be a subject matter expert for a single project/system. These projects are of moderate to high complexity within one or more development environments. Collaborate with the BSA and Development teams in the analysis and review of business objectives and requirements to ensure requirements are testable. Actively participate in the review of architectural and technical design specifications. Develop document and maintain the test data validation end to end testing flows. Conducts testing using manual and/or automated test processes and reports results. May run database queries in order to supply data validation within test scripts. Updates test cases based upon approved change requests. Works with BSAs and Development teams on defect analysis and triage. Assigns defect severity and manages defects throughout the project. Works with colleagues and project managers to meet established target dates and completion of activities/deliverables under changing conditions. Creates test status reports per project guidelines. creates test results and test summary deliverables to ensure production implementation readiness. Creates and facilitates review of the Test Strategy with the project team. Identifies any potential quality issues per defined processes and escalates potential quality issues immediately to management. Collects testing sign-off from all testing participants including cross-impacted application teams. ensures all aspects of testing such as manual execution regression automation and performance testing is completed. Collaborates with Project Test Lead on estimating the test efforts. Collaborates with the project team to support UAT efforts as needed. Maintains the regression test bed to meet changing requirements. Participates in off-hour production releases as needed. Supports the projects warranty period as needed. Works under moderate supervision with some latitude for independent judgement and problem solving. Provides mentorship to entry level team members as needed. Understands and follows the project lifecycle methodology consistently. Project Manager IT <p>Great opportunity for a long-term contract position as an IT Project Manager. As a Project Manager, you will be overseeing system support and enhancement, offering technical guidance, ensuring compliance with regulations, and managing projects from start to finish. </p><p><br></p><p>Responsibilities </p><p>• Overseeing the support and enhancement of the Manhattan WMS system or any other similar Warehousing Management Tool.</p><p>• Staying updated with the latest trends and advancements in WMS technology</p><p>• Providing technical guidance and support to end-users and stakeholders</p><p>• Ensuring that WMS processes and systems adhere to Sarbanes-Oxley SOX regulations</p><p>• Leading and managing projects from initiation to completion, ensuring timely delivery and budget compliance</p><p>• Coordinating cross-functional teams to foster collaboration and communication</p><p>• Preparing and presenting project status risks and issues to stakeholders and senior management</p><p>• Managing project scope changes, cost, and schedule</p><p>• Developing comprehensive project plans including timelines, milestones, and resource allocation</p><p>• Understanding the AS400 Operating system and Aldon Change Management tool</p><p>• Familiarizing with Communication protocols in AS400 system e.g Handheld Scanners and Voice</p><p>• Overseeing Manhattan WMS system support team and managing the implementation of multiple part system projects.</p>