;

49 results for Customer Experience Specialist in Dallas, TX

Relevance

Date Posted

Create a Job Alert

Email me about new Customer Experience Specialist jobs in Dallas, TX

Are you sure you want to pass on this job?

A client of ours is looking to hire a customer-oriented service representative who can answer inbound calls from customers and clients and answer any questions they may have regarding their account.

Responsibilities

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

49 results for Customer Experience Specialist in Dallas, TX

Customer Experience Specialist A client of ours is looking to hire a customer-oriented service representative who can answer inbound calls from customers and clients and answer any questions they may have regarding their account. Responsibilities<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>

Member Support Specialist 2 We are on the lookout for a Member Support Specialist based in Plano, Texas. This position involves managing daily operations, handling customer service tasks, and utilizing various tech tools to ensure smooth and efficient workplace operations. Responsibilities:• Serve as a primary contact for employees and visitors, ensuring a welcoming and seamless experience • Handle inquiries and provide assistance related to workplace services and amenities • Manage check-in procedures and provide necessary information to enhance visitor experience • Utilize tools like G Suite for effective communication, documentation, and calendar management • Track workplace-related requests and issues through Jira • Collaborate with security and onsite management to address maintenance, deliveries, and other operational needs • Coordinate calendars for meetings, events, and appointments to ensure effective use of shared spaces

Customer Service Manager We are offering a permanent employment opportunity for a Customer Service Manager in Grand Prairie, Texas. In this role, you will be responsible for the management and oversight of our customer service operations. You will lead a team of customer service specialists, manage key accounts, and work to provide exceptional service to our customers. Responsibilities: • Lead a team of customer service specialists, providing guidance, training, and mentorship • Manage key accounts, ensuring customer satisfaction and building strong relationships • Utilize CRM and ERP systems to maintain accurate customer records and monitor customer accounts • Analyze customer data to identify patterns, trends, and areas of opportunity • Develop and implement customer service procedures, policies, and standards • Ensure all customer inquiries are resolved in a timely manner • Take ownership of customer issues and work towards resolution • Foster a detail oriented customer service culture within the team • Utilize Excel and Power BI to compile and analyze reports • Ensure all customer service actions and discussions are accurately documented.

Customer Service Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a friendly and professional manner.</li><li>Provide information about our products, services, policies, and procedures.</li><li>Resolve customer complaints, issues, or concerns by identifying the root cause and offering effective solutions.</li><li>Process orders, returns, exchanges, and refunds accurately.</li><li>Maintain detailed records of customer interactions and transactions in our database.</li><li>Work collaboratively with other departments to ensure customer issues are resolved quickly.</li><li>Ensure customer satisfaction by providing timely follow-ups and ensuring positive outcomes.</li><li>Stay up to date with product knowledge and service updates to provide accurate and helpful information to customers.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to join our team in Frisco, Texas. As a Customer Service Representative, you will be involved in a diverse range of tasks, including processing orders, handling customer inquiries over the phone and via email, maintaining customer records, and ensuring a high level of customer satisfaction. This role is crucial in providing excellent support to our customers and maintaining efficient operations within our team. Responsibilities: • Handle a high volume of customer calls and emails, providing prompt and accurate responses to inquiries. • Process simple eyewear orders as well as more complex ones, ensuring accuracy and efficiency. • Utilize tools such as Zyndesk to field and track calls, and Business Central for entering shipment data. • Rotate responsibilities with the team, alternating between focusing on phone calls and email correspondence. • Maintain updated and accurate customer credit records, regularly monitoring customer accounts. • Resolve customer inquiries, including inquiries about return policy, warranty, order status, and placing orders. • Work collaboratively with a team of around 15 Customer Service Representatives, with supervisor support readily available. • Participate in extensive training covering eyewear products and system usage, as well as shadowing phone calls for both B2C and B2B interactions. • Strive to meet minimum order requirements and performance targets, contributing to the team's overall performance. • Continue to learn and adapt, potentially earning the opportunity to work from home on Fridays after six months.

Collections Specialist We are offering an exciting opportunity in Carrollton, Texas, for a Collections Specialist to join our team. This role will involve significant interaction with insurance companies and operational teams, focusing on commercial collections. The job function requires a keen understanding of accounts receivable and collections processes, and will involve the use of systems such as NetSuite and Microsoft Excel. Responsibilities: • Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work. • Manage the process of invoicing periodically throughout the duration of projects. • Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners. • Ensure accurate and efficient processing of customer credit applications. • Maintain precise customer credit records. • Monitor customer accounts and take necessary action based on their status. • Collect on supplemental invoices, ensuring all payments are made in a timely manner. • Respond to and resolve customer inquiries, providing high-quality customer service. • Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes. • Work closely with operation teams to understand and streamline collection processes.

Call Center Agent Key Responsibilities:<ul><li>Answer inbound calls and handle customer inquiries, providing accurate and helpful information.</li><li>Resolve customer complaints, issues, or concerns by identifying solutions and following up as needed.</li><li>Make outbound calls for follow-ups, surveys, or other customer outreach initiatives.</li><li>Document and track customer interactions, feedback, and concerns in our system.</li><li>Maintain a high level of professionalism and customer focus at all times.</li><li>Upsell or cross-sell products and services based on customer needs (if applicable).</li><li>Meet and exceed key performance metrics, such as call volume, response time, and customer satisfaction.</li><li>Provide feedback to management regarding recurring issues or customer concerns.</li><li>Stay up-to-date with product knowledge, policies, and procedures to assist customers effectively.</li></ul>

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in Addison, Texas, 75001, United States. Being part of our team, you will be involved in the real estate industry, ensuring the smooth execution of an upcoming realtor event. Your main duties will include making RSVP calls and managing event-related details. Responsibilities: • Conduct RSVP calls for the upcoming realtor event • Manage and coordinate event-related details • Ensure accurate and timely communication with all event participants • Utilize your skills in filing to maintain organized records of event participation • Monitor and respond to customer inquiries related to the event • Maintain a high level of customer service throughout all interactions • Keep track of all event-related communications and update records as necessary • Collaborate with team members to ensure the successful execution of the event • Handle any other customer service-related duties as assigned • Uphold the company's standards for professionalism and customer service.

Accounts Payable Specialist Company OverviewJoin Robert Half, a global leader in specialized staffing, known for its commitment to excellence and innovation. Our Full-Time Engagement Professionals (FTEP) practice provides the unique opportunity to work as a full-time employee of Robert Half while experiencing diverse and exciting client engagements. As part of this team, you will assist organizations of varying sizes and industries with critical accounting and finance initiatives, including leave of absence coverage, software implementations, backlog cleanups, and special projects. Position OverviewRobert Half is seeking a dedicated Accounts Payable Specialist to join our FTEP team. As an AP Specialist, you will leverage your expertise in accounting and payables processes to assist clients during periods of transformation, transition, or growth. You will work directly with our clients to manage their accounts payable workflows, resolve inefficiencies, support software transitions, and implement best practices, ensuring the highest level of service and client satisfaction. Responsibilities<ul><li>Accounts Payable Management: Process and reconcile invoices, purchase orders, and payment approvals, ensuring timely and accurate handling of all payables.</li><li>Interim Coverage: Step into key AP roles during client team absences (such as maternity leave or medical leave), maintaining operational continuity and ensuring critical deadlines are met.</li><li>Software Implementations: Assist clients in transitioning to or optimizing their accounts payable systems by providing expertise in system setup, testing, troubleshooting, and training.</li><li>Backlog Cleanup: Analyze and resolve aged payables or other backlog issues by implementing efficient processes to restore order and ensure compliance.</li><li>Special Projects: Lead or support client initiatives, including vendor audits, process improvements, policy updates, compliance reviews, or AP team training.</li><li>Client Collaboration: Work closely with client staff, stakeholders, and other team members to assess and address their accounts payable needs, offering solutions tailored to their business objectives.</li><li>Process Optimization: Identify gaps or inefficiencies in existing AP workflows and recommend improvements aligned with industry standards and client requirements.</li></ul>

Bilingual Accounts Payable Specialist We are seeking a Bilingual Mandarin Accounts Payable Specialist with bilingual skills to join our team in Plano, Texas. In this role, you will be responsible for handling a full cycle of Accounts Payable tasks, processing invoices, and maintaining customer credit records. Your proficiency in Mandarin/Chinese, Microsoft Dynamics Business Central / Great Plains, and Intermediate Excel will be crucial in performing these tasks for the Wholesale and Manufacturing industries, specifically in the Building Materials sector. Responsibilities:• Efficiently process customer credit applications, including both PO and non-PO• Handle around 100 manual invoices per month, ensuring accuracy in invoice processing• Utilize your skills in Microsoft Dynamics 365 Business Central and Microsoft Great Plains Accounting to manage accounts payable• Carry out 3 Way Matching, VLOOKUP, and Pivot Table tasks using Intermediate Excel• Ensure accurate data entry and account reconciliation, utilizing tools like Oracle and SAP• Conduct check runs and coding invoices as part of your daily tasks• Use your bilingual skills in Mandarin/Chinese to assist in customer inquiries and resolution• Regularly monitor customer accounts and take necessary actions• Perform statement reconciliations as part of maintaining accurate customer credit records.

AIA Billing Specialist We are offering a contract to permanent employment opportunity for an AIA Billing Specialist in Dallas, Texas. In this role, you will be responsible for a broad range of tasks including processing customer applications, maintaining customer records, and resolving customer inquiries. You will also oversee customer accounts and take appropriate measures when necessary. Responsibilities: • Oversee the establishment of new projects in compliance with organizational policies, ensuring all details are correctly validated • Analyze and interpret client and consultant contracts to aid in the management of project budgets and billing terms • Facilitate communication with Project Managers, Shareholders, and Principals about contract documents, change orders, additional services, and other contract modifications related to billing • Maintain and update project billing folders with all relevant documentation • Prepare and finalize invoice packages for billable projects, ensuring all necessary documents are included and approved by the Project Manager • Investigate any unbilled issues to guarantee all invoices are promptly and accurately dispatched • Support the consultant accounts payable coordinator by validating the accuracy and timeliness of consultant invoices; answer questions about consultant budgets and contract limitations pertaining to consultant expense • Identify and communicate suggestions for enhancing the accuracy and speed of the billing cycle to the Billing Manager, Controller, and CFO • Collaborate with the cash receipts team to rectify any discrepancies that arise in the posting of client payments • Generate and distribute reports as requested by the Project Managers, Billing Manager, Accounting Manager, Controller, or CFO • Write off any uncollectible receivables in accordance with company policy and report these accordingly • Conduct special project analyses for management as required • Assist in preparing annual financial audit support and other regulatory audits as needed.

Collections Specialist We are in the market for a Collections Specialist to join our team in Addison, Texas. The role is crucial in our industry, as it involves maintaining communication with accounts, comprehending report aging, and implementing actions at specific intervals. It offers a short-term contract employment opportunity and provides an environment to engage in business-to-business collections. Responsibilities: • Liaising with accounts on a regular basis • Comprehending and analyzing aging reports • Regularly communicating via emails and calls • Implementing necessary actions at 30, 60, and 90-day intervals • Collaborating with a broker team for accounts aged 3 months and above • Conducting dealer to dealer business collections • Utilizing accounting software systems and CRM for optimal results • Handling accounts receivable (AR) and answering inbound calls • Performing various billing functions • Executing collection processes and commercial collections

Payroll Specialist We are in search of a Payroll Specialist to be a part of our team. The role demands meticulous attention to detail and organization skills, as it involves processing customer applications, keeping precise customer records, and addressing customer inquiries. The Payroll Specialist will also be tasked with monitoring customer accounts and taking necessary actions. This position is based in Dallas, Texas, 75206, United States. Responsibilities: • Accurately and efficiently process customer credit applications • Keep customer credit records up-to-date and precise • Manage and update the HRIS system with information such as new hires, current employee updates, terminations, salary changes, and upload documentation into employee files • Prepare and execute payroll cycles for both exempt and non-exempt employees adhering to the company's payroll practices using ADP Workforce Now • Review timecards for non-exempt employees to ensure accuracy before processing • Ensure compliance with all relevant federal, state, and local regulatory reporting requirements and guidelines • Have a strong understanding of federal and state wage and hour laws • Maintain the confidentiality of sensitive employee information and ensure all payroll information, files and records are maintained properly • Handle and resolve employee inquiries and issues effectively with excellent communication skills • Prepare necessary memos/communications for employees and managers • Process pay adjustments, special payments, tax allocations, and employee deductions as required.

Payroll | Accounting Specialist Payroll Specialist | Accounting Clerk Our client, a reputable construction company located in Fort Worth, TX (76107), is seeking a talented Payroll Specialist | Accounting Clerk to join their team. This in-office role requires a detail oriented with experience in managing payroll for 50+ employees, performing accounting clerk duties, and supporting accounts payable. The ideal candidate will have: Payroll experience for 50+ employees Strong accounting skills and attention to detail AP support experience Ability to handle ad hoc reporting Benefits assistance knowledge This position offers competitive benefits, including a strong 401k match, and the opportunity to contribute to a growing and dynamic company in the construction industry. Please email a resume to Joe.Faradie at roberthalf com for immediate consideration - This is the best way to apply connect with me on linkedin

Ecommerce Director Ecommerce Director – Digital Marketing & Platform Launch ExpertLocation: Farmers Branch, TX - Fully On-siteJob Overview:We are seeking an experienced Ecommerce Director with a strong digital marketing background and a proven track record of building and launching ecommerce platforms from the ground up for B2C companies. The ideal candidate will be a strategic thinker, capable of driving digital growth and delivering exceptional customer experiences while overseeing all aspects of ecommerce operations. This role demands hands-on expertise in digital marketing, platform development, and ecommerce metrics, as well as a collaborative leadership style to work with cross-functional teams effectively.

AP Specialist International Construction Company seeks a temporary-to-hire Accounts Payable (A/P) Clerk to become an integral part of its rapidly growing team. As the Accounts Payable Clerk, you will match and batch code, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. You will report to the Accounting Manager and have opportunity for career growth and quick advancement within this dynamic department. Responsibilities· Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department· Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies· Providing customer service to internal business partners· Providing internal and external audit assistance as required· Open, sort and distribute daily department mail· Sort, log, photocopy, and file invoices, checks, and other documents· Verify, log and mail checks, including expediting special handling· Perform special projects as assigned

Accounts Payable Specialist We are offering a contract-to-hire employment opportunity for an Accounts Payable Specialist in Melissa, Texas. In this role, you will play a crucial part in managing and processing all accounts payable, vendor account reconciliations, vendor maintenance, processing of invoices, check runs, maintaining accurate records, expense reports and more. Responsibilities:• Oversee the full cycle of Accounts Payable, ensuring all transactions are accurately and promptly processed• Utilize your expertise in Accounting Software Systems and ERP - Enterprise Resource Planning to streamline accounting functions• Take charge of Account Coding to maintain precise and up-to-date records• Provide exceptional customer service, always prioritizing a customer-first approach• Collaborate with the team to ensure all tasks are completed efficiently and effectively• Handle Reconciliations, ensuring all accounts are balanced and discrepancies are resolved• Manage multiple vendors, ensuring all accounts are up-to-date and all transactions are processed accurately• Regularly reconcile vendor statements to maintain accurate records and ensure all transactions are accounted for.

Accounts Payable Specialist We are offering a contract employment opportunity for an Accounts Payable Specialist in Fort Worth, Texas, 76137, United States. This role predominantly lies in the Wholesale Distribution industry. As an Accounts Payable Specialist, your primary duty will be to manage and support the company's Concur system, which is utilized for travel, expense management, and associated financial processes. Responsibilities: • Manage and maintain the company's Concur system efficiently• Handle the onboarding and offboarding of employees, including setting up and closing Concur profiles• Oversee company credit cards, ensuring all necessary systems and accounts are properly configured or terminated• Address customer service inquiries promptly and professionally via the Concur mailbox• Investigate potential fraud or misuse of the Concur system, including analyzing transactions and reports to identify suspicious activity, conducting investigations, and providing detailed data and reports to relevant departments or authorities as needed• Regularly update the department's documentation, such as Standard Operating Procedures (SOPs) and organizing departmental files• Reconcile bank statements related to Concur transactions, ensuring accuracy and addressing any discrepancies• Maintain regular interaction with the Concur Account Manager, ongoing training, and stay updated on system changes• Utilize Accounting Software Systems and ERP - Enterprise Resource Planning for managing accounting functions and auditing• Apply skills in Account Coding, ADP - Financial Services, and Automated Clearing House (ACH) processing.

Office Services Associate We are accepting applications for the role of an Office Services Associate, based in Dallas, Texas. The selected candidate will be a crucial part of our team, providing vital back office services across a variety of functions. This position requires a sharp attention to detail, superior organizational skills, and a strong customer service orientation. As an Office Services Associate, you will manage tasks related to reprographics, mail, hospitality, facilities, audio/visual, and reception, among others. Responsibilities: • Ensuring efficient processing of office services work, adhering to established procedures and policies • Keeping detailed logs for all office services activities • Providing excellent customer service through detail oriented telephone and email communication • Handling sensitive and confidential documents and information with discretion • Troubleshooting basic equipment problems and placing service calls when necessary • Managing mail and digital reprographics tasks • Meeting contracted deadlines for accepting, completing, and delivering all work • Prioritizing workflow and managing multiple tasks in a fast-paced environment • Performing quality assurance checks on own work and that of others • Maintaining and loading machines with necessary paper and toner supplies • Interacting effectively with clients in person, over the phone, or electronically, displaying good problem-solving skills.

Medical Customer Service Rep We are offering a contract to hire Medical Billing Customer Service Rep in the Healthcare and Social Assistance industry, based in Dallas, Texas. The selected candidate will play a crucial role in managing customer inquiries, maintaining customer accounts, and processing customer applications with a strong emphasis on accuracy and efficiency. Responsibilities:• Manage inbound calls from patients regarding their account balance and statements• Facilitate the establishment of patient payment plans• Verify patient insurance online and update the information as necessary• Process patient payments and maintain accurate records• Assist in medical billing and coding activities• Handle a high volume of calls and manage communication with distressed patients• Collaborate with the team to ensure smooth operations• Exhibit empathy and active listening skills when interacting with patients• Demonstrate adaptability and receptiveness to constructive feedback• Deliver superior customer service in line with industry standards• Utilize various computer programs and Microsoft Office Suites for daily tasks• Update patient demographics and file insurance documents accordingly• Maintain patient collections and address patient concerns promptly• Conduct insurance follow-ups and post payments or refunds as needed.

Cash Application Specialist We are looking for a detail-oriented and proactive AR Specialist to help clean up and streamline our Accounts Receivable (AR) department. This role focuses on credit and collections, new customer account setups, and editing existing customer accounts to ensure accuracy and compliance with company policies. The ideal candidate is highly organized, comfortable making calls, and proficient in Excel to pull and analyze data from various databases. Key Responsibilities:<ul><li>Manage new customer setup process, ensuring accuracy and compliance.</li><li>Perform credit assessments for new and existing accounts.</li><li>Handle collections efforts, proactively following up on outstanding balances.</li><li>Communicate effectively with internal teams (Sales, AR, Finance) and external customers.</li><li>Maintain and update customer records in the system.</li><li>Utilize Excel (pivot tables, VLOOKUPs) to analyze AR data and generate reports.</li></ul>

Bilingual Japanese Receptionist We are offering a direct hire/permanent Receptionist role for a real estate firm located in Dallas, Texas. This role is crucial in ensuring a positive experience for clients, visitors, and employees, while effectively supporting the daily operations of our office. Responsibilities• Act as a friendly and detail-oriented first point of contact, greeting and assisting visitors, clients, and employees.• Facilitate seamless communication by managing phone calls, emails, and in-person inquiries.• Ensure smooth daily operations by maintaining an organized reception area, scheduling appointments, and managing office supplies.• Provide administrative support, which includes data entry, filing, and handling mail and packages.• Deliver exceptional customer service by addressing inquiries and directing visitors to the appropriate personnel.• Coordinate meetings by scheduling and preparing conference rooms, setting up necessary materials, and arranging refreshments as required.• Foster strong relationships by understanding and respecting clients' cultural and business etiquette.• Utilize bilingual abilities to interact and communicate effectively in both Japanese and English.

Accounts Receivable Specialist We are seeking an Accounts Receivable Specialist in Carrollton, Texas. This role is situated in the service industry and involves maintaining customer records, preparing invoices, and resolving billing issues. This position offers an exciting opportunity for individuals proficient in Accounts Receivable (AR), Billing, Cash Applications, Bank Statements, Pivot Table, and VLOOKUP. Responsibilities • Establish and cultivate relationships with customers to facilitate effective accounts receivable management. • Prepare and distribute customer invoices and statements accurately and in a timely manner. • Perform daily cash management duties, which include recording bank deposits, updating cash receipt logs, and posting cash to the accounts receivable sub-ledger across multiple brands. • Identify and resolve any billing issues that arise, ensuring accurate invoicing and account management. • Research and resolve any cash exceptions or returns to maintain accurate account records. • Monitor and collect accounts receivable by reaching out to clients via telephone, email, or mail. • Process refund requests for franchisees and members who are in good standing with the company. • Maintain up-to-date accounts receivable records, ensuring that credits and collections are applied, uncollectible amounts are accounted for, and any miscellaneous differences are cleared. • Contribute to process improvements and documentation to enhance efficiency and effectiveness in the role. • Perform other duties and projects as assigned within the scope of the Accounts Receivable Specialist role.

Collections Specialist III We are offering a long-term contract employment opportunity in the transport industry in Plano, Texas, for a Collections Specialist III. In this role, you will work within a dynamic team, focusing on maintaining customer accounts, processing client applications, and resolving any related inquiries. Responsibilities:• Take on the role of a liaison between customers and internal departments to address and resolve billing issues.• Utilize accounting software systems and CRM tools to ensure accurate customer credit records.• Implement collection processes to manage client accounts effectively.• Communicate with clients via phone calls and emails to reduce account balances.• Regularly update work on accounts to maintain accurate records.• Use Epic Software for answering inbound calls and administering claims.• Employ effective practices in accounts receivable (AR) and billing functions.• Work proficiently with Excel for various tasks as required.

Accounts Payable Specialist We are in search of an Accounts Payable Specialist to join our team in the automotive industry located in Irving, Texas. In this role, you will manage the processing of customer credit applications, maintain customer records, and handle customer inquiries. Your role will also include monitoring customer accounts and initiating appropriate actions. Responsibilities: • Accurately process customer credit applications in a timely manner. • Ensure the maintenance of precise customer credit records. • Resolve customer inquiries proficiently and professionally. • Monitor customer accounts regularly and take relevant actions as needed. • Efficiently handle invoice entries from various vendors. • Validate invoices received and make payments where necessary. • Utilize accounting software systems, such as AS400, for data entry tasks. • Reconcile invoices as part of the auditing process. • Utilize Microsoft Excel for basic level data entry tasks. • Update vendors on processed remittances and inform them when to expect it. • Record exceptions on a spreadsheet and communicate these to the operations department on a weekly basis. • Manage high-volume data entry tasks related to account coding and approved invoices.

Next Results Page

TalentMatch®

49 results for Customer Experience Specialist in Dallas, TX

TalentMatch^®