14 results for Customer Experience Specialist in Denver, CO

Billing Specialist Robert Half has partnered with a well respected law firm in the metro area for a Billing Specialist. They are looking for 2 years of experience as a billing specialist, preferrably within a law firm to join their team. In this role, you will be accountable for an array of tasks, including processing customer invoices. If you are qualified for this position, please send your resume to amy.thomas@roberthalf[dot][com] for immediate consideration. Responsibilities: • Handle billing functions efficiently and accurately.• Ensure accuracy and attention to detail in maintaining customer credit records.• Utilize your proficiency in billing software, specifically Prolaw, to enhance productivity.• Apply your bookkeeping experience in managing Accounts Payable (AP) and Accounts Receivable (AR), and conducting account reconciliations.• Utilize Microsoft Office for various tasks.• Communicate clearly and professionally with both internal teams and external clients.• Prioritize your workload and meet strict deadlines in a fast-paced work environment.• Analyze and resolve billing disputes and discrepancies effectively.• Apply your knowledge of legal billing processes and terminology, if available.

Receptionist Professional Services Receptionist Our client, a leading law firm, with an office in downtown hiring is seeking a 5 plus years experienced Receptionist/Office Assistant to help support their office and provide exceptional customer service to clients, guests, and employees. This role is vital to maintaining seamless office operations and fostering strong relationships with attorneys, business professionals, and clients. Key Responsibilities: Answer and direct telephone calls, check voicemails, and assist with client inquiries.Welcome visitors, log their information, and coordinate building access.Schedule and maintain conference room reservations and meeting logistics, including food and AV support.Assist with local arrangements such as restaurant reservations and transportation needs.Maintain a secure and organized reception area and office environment.Collaborate with facility management for maintenance requests and building issues.Perform administrative tasks and other duties as assigned.What You’ll Bring: Outstanding communication and organizational skills.Proficiency with office technology (e.g., Zoom, scheduling software).Ability to manage multiple tasks in a professional environment.Commitment to providing excellent customer service. The firm offers an excellent pay and benefits. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf{dot][com] for immediate consideration!

Accounts Payable Specialist Partnering with a fantastic, growing construction company in Denver, CO, seeking an AP Specialist.The AP Specialist will have benefits including a hybrid work schedule, 3+ weeks PTO, strong medical/dental/vision coverage, 401k with 7% company match, tuition reimbursement options, and more. Responsibilities: • Efficiently and accurately processing customer credit applications• Maintaining precise records related to customer credit• Proactively monitoring customer accounts and taking appropriate actions • Setting up and maintaining vendors in the system• Collecting and managing W9 forms • Running checks on a weekly basis• Resolving queries raised by vendors • Conducting regular reconciliations of statements.

Legal Billing Specialist Legal Billing Specialist Our client, a well-established and respected organization, is seeking a full-time Billing/Accounting Specialist to join their team. In this role, you’ll play a pivotal part in ensuring the accurate and efficient processing of monthly prebills and invoices for submission to clients. Additionally, responsibilities will include managing accounts payable and coordinating with vendors. The ideal candidate will bring high-level customer service, professionalism, and attention to detail while demonstrating expertise in all aspects of the billing and accounting functions. Key Responsibilities: <ul><li>Prepare, edit, and manage prebills and monthly invoicing with accuracy and timeliness.</li><li>Process accounts payable and liaise with vendors as needed.</li><li>Maintain effective communication with leadership, attorneys, staff, clients, and vendors to ensure smooth billing cycles.</li><li>Process bi-weekly payroll and ensure compliance with best practices and company policies.</li><li>Create, analyze, and present complex reports, summaries, and ad hoc data using advanced technology and software.</li><li>Demonstrate knowledge of Generally Accepted Accounting Principles (GAAP) and apply these standards to daily tasks.</li><li>Troubleshoot and resolve billing issues while proactively following up on pending tasks to meet deadlines.</li><li>Adapt to process changes and demonstrate a willingness to learn new skills and systems.</li></ul> Prior experience in law firm billing processes is advantageous. Familiarity with TABS3 billing/accounting software or equivalent platforms is preferred. Advanced proficiency in Excel, Word, and Outlook, with a strong ability to work with data and generate detailed reports. Our client offers a competitive compensation and benefits plan. If interested, please reach out today at corey.tasker@roberthalf{{dot}} com for immediate consideration!

Wire Specialist We are offering an exciting opportunity for a Wire Specialist in the Commercial Banking sector, based out of GREENWOOD VILLAGE, Colorado. In this role, you will handle critical tasks related to customer applications, maintain client records with accuracy, and address customer queries with efficiency. The position also includes monitoring client accounts and taking necessary actions. Responsibilities: • Efficiently process credit applications from customers • Maintain precise records of customer credit • Respond to and resolve customer inquiries in a timely manner • Monitor customer accounts and take necessary actions based on account status • Utilize data entry skills to maintain and update customer information • Stay updated with trends and practices in the banking industry.

Accounts Payable Specialist We are seeking a 3 experienced and detail-oriented Accounts Payable Specialists to join our growing healthcare organization! The ideal candidates will have a proven track record in managing accounts payable functions in a high-volume environment, particularly with tasks such as 3-way matching, vendor management, and performing heavy check runs. This role is critical in ensuring the accuracy and efficiency of our financial operations and maintaining strong relationships with vendors. Our client is looking for 3 candidates on a contract to hire basis! Responsibilities:<ul><li>Perform 3-way matching (purchase order, invoice, and receiving report) to ensure accurate and complete payment processing.</li><li>Process high volumes of invoices accurately and in a timely manner.</li><li>Conduct heavy check runs, ACH payments, and wire transfers while maintaining compliance with company policies and procedures.</li><li>Manage vendor relationships, including setting up new vendors, reviewing terms, and resolving invoice discrepancies or payment issues.</li><li>Reconcile vendor statements to ensure account accuracy and manage outstanding balances.</li><li>Collaborate with internal teams such as procurement and inventory management to resolve discrepancies or address issues in purchase orders.</li><li>Maintain accurate accounts payable records and a clean aging report.</li><li>Assist with monthly, quarterly, and year-end closings, providing reports and reconciliation support as needed.</li><li>Ensure compliance with healthcare industry financial regulations and company policies.</li><li>Identify and recommend process improvements within the accounts payable function to enhance efficiency.</li></ul>

Payroll & Benefits Manager Robert Half is partnering with a growing company to add an experienced Payroll & Benefits expert to assist with implementing and atomizing ADP Workforce Now and managing their biweekly payroll. This is an excellent hybrid opportunity with a growing company! They are looking for an ADP Workforce Now Expert! If that's you, definitely apply! They are 2 days in office, 3 days WFH and offer an excellent benefits package! As the Payroll & Benefits Manager, you will oversee the strategic management of all payroll and benefits functions across multiple states, working closely with HR leadership to drive operational excellence. This includes:<ul><li>End-to-End Payroll Management: Lead payroll processing for approximately 450 employees, ensuring precision, compliance, and timely execution using ADP Workforce Now.</li><li>System Optimization & Automation: Utilize advanced ADP Workforce Now features to automate payroll processes, create efficient workflows, and develop custom reporting tools that provide actionable insights.</li><li>Benefits Administration: Oversee the administration of employee benefits programs, including health insurance, retirement plans, internal dental benefits, and other fringe benefits.</li><li>Mergers & Acquisitions Support: Partner with HR and finance teams to manage payroll integration for newly acquired practices, ensuring seamless transitions and accurate setup for new employees.</li><li>Leave Management: Manage PTO, sick leave, and other employee leave programs, ensuring compliance and accurate tracking.</li><li>Regulatory Compliance & Reporting: Stay up to date on federal, state, and local payroll and benefits laws, ensuring the organization is fully compliant. Lead the preparation and delivery of all required payroll and benefits-related reporting, including year-end processes.</li><li>Team Leadership & Training: Provide guidance, training, and mentorship to HR staff on payroll procedures and best practices, ensuring operational efficiency across the team.</li><li>Customer Service Excellence: Resolve payroll and benefits inquiries in a timely and professional manner, providing excellent service to employees and stakeholders.</li></ul>

Accounting Clerk Robert Half is supporting the recruiting efforts of a company in the distribution industry to find a Accounting Specialist. This is a full time, permanent position in Denver. It is 100% in office, and is paying $55,000-$62,000. Additional information and job requirements are below. For a full job description with company information, and for immediate consideration, please email your resume to Morgan.Racicot(at symbol) roberthalf (dotcom) today … or your Robert Half recruiter if you have one!! Responsibilities:• Efficiently process and issue sales orders• Keep a detailed record of shipments• Manage and enter payments for invoices, primarily using QuickBooks• Maintain a thorough understanding of the accounting cycle• Handle billing tasks efficiently• Manage Accounts Receivable (AR) by overseeing aging reports and making necessary adjustments• Provide excellent customer service by answering phone inquiries• Perform account reconciliation tasks• Utilize Microsoft Excel for data entry and other related tasks• Maintain accurate records of customer credit.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in the Finance Consulting industry, located in Boulder, Colorado. As the Front Desk Coordinator, you will play a crucial role in maintaining the smooth running of the office, exhibiting a high level of hospitality and customer service, and assisting with financial tasks such as check processing. Responsibilities: • Greet clients and vendors with a high level of hospitality and customer service • Accept and process deliveries from FedEx, UPS, and USPS • Handle daily office administration tasks such as emptying dishwashers and cleaning up conference rooms after clients leave • Keep the office kitchens and pantries stocked with food and beverages • Manage basic communication using tools like Microsoft Office Suites and Teams • Process check requests, including receiving and opening mail, scanning checks, and sending proof to the operations team • Order office supplies and groceries, ensuring all items are put away neatly and fridges are cleaned out on a weekly basis • Set up catering and food deliveries for employees, ensuring all items are ready for Monday mornings • Perform general office maintenance tasks as needed

Accounts Receivable Clerk Robert Half is partnering with a growing company on an Accounts Receivable Specialist opening in the Denver area. The Accounts Receivable Specialist is responsible for managing and maintaining the company's receivables process, ensuring accurate invoicing, timely collections, and compliance with company policies. Expertise in using Deltek Vantagepoint software is essential for streamlining workflows, generating reports, and maintaining accurate financial records. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities:Invoicing and Billing:<ul><li>Prepare and issue accurate and timely invoices to clients using Deltek Vantagepoint.</li><li>Ensure compliance with client contracts, billing terms, and internal procedures.</li><li>Address and resolve discrepancies in invoices promptly.</li></ul>Accounts Receivable Management:<ul><li>Monitor and manage the accounts receivable ledger to ensure timely payments.</li><li>Follow up on outstanding invoices through calls, emails, and other communication methods.</li><li>Reconcile customer accounts and resolve payment discrepancies.</li></ul>Collections and Cash Applications:<ul><li>Coordinate with clients to ensure timely payments and minimize aged receivables.</li><li>Accurately apply payments to customer accounts in Deltek Vantagepoint.</li><li>Escalate collection issues as needed and collaborate with internal teams to resolve disputes.</li></ul>This is a growing company that offers room for advancement. After training you are able to work from home a few days a week.

Accounting Manager/Supervisor We are seeking a detail-oriented and experienced Manager of Revenue/Billing and Accounting to lead our revenue operations and accounting processes. In this role, you will oversee billing, revenue recognition, and financial reporting for our SaaS business. You will work cross-functionally with teams including Sales, Customer Success, and Product to ensure efficient and accurate financial operations, compliance with accounting standards, and adherence to SaaS metrics best practices.Key ResponsibilitiesRevenue Management & Billing<ul><li>Manage the full cycle of billing operations, including subscription invoicing, payment processing, and customer account management.</li><li>Ensure accurate revenue recognition in compliance with ASC 606 and other applicable accounting standards.</li><li>Develop and optimize processes for subscription revenue, upgrades, downgrades, and cancellations.</li><li>Monitor deferred revenue schedules and ensure timely revenue reporting.</li><li>Partner with the Product and Engineering teams to ensure seamless integration between billing systems and the general ledger.</li></ul>Accounting & Financial Reporting<ul><li>Oversee month-end close processes related to revenue, billing, and accounts receivable.</li><li>Reconcile revenue and accounts receivable accounts and prepare monthly journal entries.</li><li>Prepare and present accurate revenue and billing reports to senior leadership.</li><li>Assist in preparing financial statements and audit schedules.</li><li>Ensure compliance with relevant accounting regulations and internal controls.</li></ul>Team Leadership & Collaboration<ul><li>Manage and mentor a team of billing and accounting specialists.</li><li>Collaborate with the Sales, Customer Success, and Legal teams to support contract review and non-standard billing scenarios.</li><li>Work with FP& A to forecast revenue and support budgeting processes.</li><li>Serve as the finance lead for billing system implementation and process improvement projects.</li></ul>Compliance & Process Improvement<ul><li>Ensure compliance with tax regulations, including sales and use tax, for SaaS subscription billing.</li><li>Identify and implement opportunities to streamline revenue and billing workflows, leveraging automation where possible.</li><li>Stay current on industry trends and best practices for SaaS accounting and revenue management.</li></ul>This role is located in Denver, Colorado and requires the person to be in the office a few days a week.

Bookkeeper We are seeking an experienced and detail-oriented Bookkeeper to join our team. The ideal candidate will have a strong background in bookkeeping, preferably within a CPA or accounting firm environment, and be comfortable performing various accounting and financial tasks. If you’re a team player with excellent organizational skills and experience working with tax filings, this role could be a great fit for you. Some overtime may be required* Responsibilities:<ul><li>Manage day-to-day bookkeeping tasks, including data entry, reconciliations, and maintaining accurate financial records.</li><li>Process accounts payable and receivable while ensuring timely and accurate payments and collections.</li><li>Perform bank and credit card reconciliations on a regular basis.</li><li>Assist in the preparation of financial statements, maintaining compliance with accounting principles and practices.</li><li>Work directly with clients to gather financial information, answer bookkeeping-related questions, and resolve discrepancies.</li><li>Support tax preparation efforts by organizing and managing financial data required for tax filings.</li><li>Assist CPA/accounting firm staff during audits and tax reviews.</li><li>Maintain expert knowledge of updated tax and accounting regulations that may apply to clients.</li><li>Collaborate with team members to ensure streamlined and efficient accounting practices for both the company and clients</li></ul>

Tax Partner/Director Partnering with an accounting firm specializing in family office and high-net-worth accounting services.As part of our team, the Tax Partner/Director will handle complex tax issues, liaise with the IRS, and manage accounting functions in a compliant and efficient manner. This role functions within the industry of tax and financial services. Responsibilities: • Address and resolve complex tax issues including R& D Credit and Foreign Tax disclosures• Prepare, review, and sign various tax forms such as 1040,1041, 1120, 1120S, 1065, 709, 990 and 990 PF• Ensure compliance with all relevant tax laws and regulations• Utilize tools such as Adobe Acrobat, ATX Tax Software, CCH ProSystem Fx, and CCH Sales Tax in daily operations• Manage customer interactions pertaining to audits and other IRS-related matters• Leverage compliance software to maintain accurate records and documentation• Handle accounting functions, ensuring accuracy and efficiency• Provide expert knowledge on estate tax matters• Conduct annual income tax provision processes• Oversee auditing activities to ensure adherence to financial standards and regulations. Benefits include a 100% remote work environment, PTO + standard holidays, and healthcare stipend.

Inside Sales We are offering an exciting opportunity for an Inside Sales specialist in LONGMONT, Colorado. The role is integral to our operations and involves a combination of data entry, invoice processing, and sales tasks within a dynamic workplace setting. Responsibilities: • Manage and process invoices accurately • Drive annual sales targets to boost business growth • Engage in B2B sales activities to expand our client base • Utilize your business sales skills to enhance our market presence.