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13 results for Customer Experience Specialist in Detroit, MI

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Robert Half is seeking an experienced Ecommerce Marketing Specialist for a contract to permanent position with our client in Southfield, Michigan. As an Ecommerce Marketing Specialist, you will be responsible for driving online sales and optimizing the client's ecommerce platform to enhance the customer shopping experience.

Responsibilities:

Develop and execute ecommerce marketing strategies to increase online traffic, conversion rates, and revenue.
Manage and optimize the ecommerce platform, ensuring product listings are accurate and up to date.
Collaborate with the marketing team to create compelling product descriptions and engaging content.
Conduct market research and analyze competitor activities to identify opportunities and trends.
Implement SEO and SEM best practices to improve the website's search engine rankings.
Utilize analytics tools to measure website performance, track KPIs, and identify areas for improvement.
Work within ecommerce platforms like Woocommerce, Salesforce Commerce Cloud, Shopify, Squarespace, Amazon Seller Central.
Coordinate with cross-functional teams to plan and execute promotional campaigns.
Monitor and respond to customer feedback and inquiries to enhance customer satisfaction.
Stay up to date with ecommerce industry trends and best practices.

Requirements:

Proven experience as an Ecommerce Marketing Specialist, preferably in a retail or consumer goods environment.
Strong understanding of ecommerce platforms and best practices.
Proficiency in SEO and SEM strategies.
Familiarity with web analytics tools (Google Analytics, etc.) and ability to derive actionable insights.
Excellent written and verbal communication skills.
Detail-oriented with strong organizational and project management abilities.
Bachelor's degree in Marketing, Business, or a related field is preferred.

If you are an Ecommerce Marketing Specialist with a passion for driving online sales and optimizing the customer shopping experience, we invite you to apply for this contract to permanent position in Southfield, Michigan. Join our client's team and contribute to the success of their ecommerce initiatives.

Innovation starts with people.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

13 results for Customer Experience Specialist in Detroit, MI

E-commerce Specialist Robert Half is seeking an experienced Ecommerce Marketing Specialist for a contract to permanent position with our client in Southfield, Michigan. As an Ecommerce Marketing Specialist, you will be responsible for driving online sales and optimizing the client's ecommerce platform to enhance the customer shopping experience. Responsibilities: <ul><li>Develop and execute ecommerce marketing strategies to increase online traffic, conversion rates, and revenue.</li><li>Manage and optimize the ecommerce platform, ensuring product listings are accurate and up to date.</li><li>Collaborate with the marketing team to create compelling product descriptions and engaging content.</li><li>Conduct market research and analyze competitor activities to identify opportunities and trends.</li><li>Implement SEO and SEM best practices to improve the website's search engine rankings.</li><li>Utilize analytics tools to measure website performance, track KPIs, and identify areas for improvement.</li><li>Work within ecommerce platforms like Woocommerce, Salesforce Commerce Cloud, Shopify, Squarespace, Amazon Seller Central.</li><li>Coordinate with cross-functional teams to plan and execute promotional campaigns.</li><li>Monitor and respond to customer feedback and inquiries to enhance customer satisfaction.</li><li>Stay up to date with ecommerce industry trends and best practices.</li></ul>

Collections Specialist We are on the lookout for a Collections Specialist to join our team in the service industry, based in HOLLAND NT, Ohio. This role offers a long-term contract employment opportunity, where you will be accountable for managing customer accounts, processing applications, and resolving inquiries in an efficient manner. Responsibilities: • Accurate and efficient processing of customer credit applications. • Ensuring customer credit records are up-to-date and precise. • Attending to customer inquiries and resolving them promptly. • Overseeing customer accounts and executing appropriate actions. • Contributing to a high volume, fast-paced call center environment. • Delivering exceptional customer service in a call center setting. • Managing commercial collections and B2B collections. • Implementing collections management strategies to ensure timely payments. • Operating within a high volume call center, managing multiple tasks concurrently.

Medical Billing Specialist We are in search of a Medical Billing Specialist to join our team in the healthcare industry. This role is based in Temperance, Michigan. As a Medical Billing Specialist, you will be tasked with managing medical and behavioral health claims, ensuring accuracy in billing and collections, while maintaining precise records. Responsibilities: • Oversee the processing of fresh medical and behavioral health claims to insurance companies. • Utilize your knowledge of CPT and ICD-10 coding to ensure precise billing. • Handle medical collections and claim denials efficiently. • Maintain meticulous records of all outstanding bills and encounters. • Use your medical billing skills to manage and update customer accounts, ensuring all information is accurate and up-to-date. • Work collaboratively with our team to resolve customer inquiries swiftly and professionally. • Employ your proficient computer skills and EMR experience to enhance efficiency in our billing system. • Ensure the efficient processing of customer credit applications. • Monitor customer accounts and take appropriate action when necessary.

Accounts Receivable Specialist We are in search of an Accounts Receivable Specialist to become part of our team. This role is based in our office in Detroit, Michigan and offers a contract to permanent employment opportunity. As an Accounts Receivable Specialist, you will play a key role in managing customer accounts, processing credit applications with accuracy, and handling customer inquiries with efficiency. Responsibilities • Manage and monitor customer accounts to ensure accuracy • Handle customer inquiries and resolve issues in a timely manner • Process customer credit applications with precision and efficiency • Maintain detailed and accurate customer credit records • Carry out billing functions as required • Utilize Accounts Receivable (AR) skills to enhance financial operations

Digital Marketing Specialist Robert Half is seeking a results-driven Digital Marketing Specialist for a long-term employment opportunity in Southfield, Michigan. As a Digital Marketing Specialist, you will be responsible for developing and implementing digital marketing strategies to enhance online presence and drive customer engagement. Responsibilities: <ul><li>Plan, execute, and optimize digital marketing campaigns across various channels such as social media, search engine marketing (SEM), email marketing, and display advertising.</li><li>Monitor and analyze campaign performance using analytics tools to identify areas for improvement and optimize conversion rates.</li><li>Conduct market research and competitor analysis to identify digital marketing trends and opportunities.</li><li>Track and report on key metrics to measure the success of digital marketing initiatives.</li></ul>

Accounts Receivable Specialist We are offering a long-term contract employment opportunity for an Accounts Receivable Specialist in Rochester Hills, Michigan. This role involves managing and maintaining customer credit records, processing applications, and resolving inquiries in a timely and efficient manner. Responsibilities: • Oversee the entire collection process, including making calls to customers with outstanding balances and processing payments. • Generate weekly aging reports and track unresolved payment issues. • Perform billing functions and cash posting activities within specified deadlines. • Prepare and dispatch client invoices and handle bank deposits. • Coordinate with various departments to ensure adherence to accounts receivable policies and procedures. • Review incoming customer orders daily, conduct credit checks, and manage potential discount opportunities. • Maintain customer files and financial data, and ensure all orders are released by the end of business each day. • Utilize accounting software systems, ADP - Financial Services, CRM, Epic Software, and ERP - Enterprise Resource Planning for effective functioning. • Perform accounting functions and handle cash activities efficiently.

Accounting specialist We are offering a permanent employment opportunity for an Accounting Specialist in the manufacturing industry, located in WIXOM, Michigan, United States. As an Accounting Specialist, you will play a vital role in managing the financial records of our organization, including processing invoices, managing checks, and maintaining property management records. Responsibilities • Accurate and efficient processing of customer invoices. • Assisting with leasing and CAM cost management. • Handling of property management tasks including collecting rents and lease management. • Utilizing Sage Software for property management and financial record keeping. • Ensuring accurate record-keeping of customer credits. • Resolving customer inquiries related to financial matters. • Monitoring customer accounts and taking appropriate action as required. • Typing and documentation duties related to lease and property management. • Applying received checks against open receivables. • Filing and keeping up with leases and other financial documents.

Accounting Specialist We are offering a contract to hire employment opportunity for an Accounting Specialist in ROSEVILLE, Michigan. This role is primarily involved in the financial sector, with a focus on accounts payable and non-traditional accounts receivable tasks. The role involves working within an office environment and utilizing various accounting software systems. Responsibilities: • Accurately and efficiently process customer credit applications• Maintain detailed and precise customer credit records• Proactively monitor customer accounts and take necessary action when required• Assist in collecting outstanding balances through email communication• Utilize accounting software systems such as JDE and Tungston to manage AP and AR tasks• Use Excel to extract data from systems, create and manage pivot tables and lookups• Provide support in auditing processes• Handle other accounting functions as required.

GA4 Expert Are you a GA4 expert with agency experience, passionate about driving insights and optimizing digital marketing campaigns? Robert Half is seeking GA4 professionals with an agency background for exciting contract and permanent opportunities. If you have experience implementing and analyzing GA4 setups for clients, we’d love to connect! What You’ll Be Doing: Implementing and configuring GA4 for client websites and mobile apps, ensuring precise tracking of user behavior, events, and conversions. Setting up UTM parameters and custom event tracking to measure the effectiveness of client campaigns across multiple channels. Analyzing GA4 data to provide actionable insights that support client marketing strategies and performance optimization. Creating and customizing dashboards and reports in GA4 to track key performance metrics, including user engagement, traffic sources, and ecommerce performance. Collaborating with internal teams (marketing, creative, development) and clients to ensure data accuracy and alignment with business objectives. Troubleshooting and optimizing GA4 setup to ensure accurate reporting and seamless integration with other marketing technologies. Providing insights and recommendations to clients on how to improve campaign performance based on GA4 data.

Paid Media Expert Are you a paid media expert with agency experience, ready to make an impact? Robert Half is actively seeking paid media professionals with a strong agency background to join a variety of contract and permanent opportunities. If you’re passionate about driving results through strategic paid campaigns, let’s chat! What You’ll Be Doing: Developing and executing paid media strategies across platforms like Google Ads, Facebook, LinkedIn, and more. Managing multi-channel campaigns for clients, optimizing for maximum ROI through data-driven insights. Conducting in-depth analysis of campaign performance, adjusting strategies to improve performance and meet KPIs. Collaborating with cross-functional teams (creative, account management, etc.) to ensure campaigns align with client goals and branding. Overseeing budget allocation, bid strategies, and ad creative to ensure campaigns are efficient and effective. Staying on top of industry trends, new platforms, and best practices to keep campaigns cutting-edge.

Front Desk Coordinator We are seeking a Front Desk Coordinator to join our team based in Novi, Michigan. As a Front Desk Coordinator, you will be at the forefront of coordinating our facility services, along with managing front desk operations. This role offers a short term contract employment opportunity. Responsibilities: • Coordinate facility services to ensure smooth operations • Manage all front desk activities and ensure a detail oriented demeanor is maintained • Oversee the organization and utilization of space within the workspace • Handle all incoming calls with detail orientation, routing them appropriately • Plan, organize and oversee meetings and events to ensure they run smoothly • Carry out receptionist duties as required, ensuring excellent customer service at all times.

Paralegal Our client is seeking a Claims Paralegal/Specialist. This role involves managing commercial claim recovery files pre-trial, including issuing demand letters and updating the status of matters. The successful candidate will enjoy significant autonomy and the potential for a competitive salary. Responsibilities:• Manage pre-trial commercial claim recovery files effectively and independently• Issue demand letters as part of the claim recovery process• Regularly update the status of matters to ensure accurate records• Utilize strong communication skills to liaise with various parties• Employ calendar management techniques to organize and prioritize tasks• Administer claims effectively and efficiently while maintaining high standards of professionalism.

Appellate Attorney Our client is a Michigan law firm with a national practice that is seeking an experienced Appellate Attorney to join its team. The successful candidate will have a minimum of three years of experience at both appellate and trial court levels. Responsibilities: Provide proficient and expert appellate legal representation, including briefing and arguing appeals.Demonstrate an in-depth understanding of appellate laws and procedures and provide critical analysis of same on assigned cases.Draft, write and argue dispositive motions, including summary disposition/judgment motions, at the trial court level.Use expertise in legal research and writing to produce convincing legal arguments to support case strategy.Continually update skills and legal knowledge to keep current with changes in legislation and jurisprudence.

Innovation starts with people.®

13 results for Customer Experience Specialist in Detroit, MI

Innovation starts with people.^®