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    46 results for Customer Service Manager in Detroit, MI

    Desktop Support Analyst <p>We are in search of a Desktop Support Analyst to join our team located in Detroit, Michigan. As part of your role, you will be troubleshooting both hardware and software issues, managing user accounts, and providing excellent customer service and end user support. This position provides a long term contract opportunity</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Providing end user support and troubleshooting basic network problems.</p><p>• Supporting desktop hardware and software, ensuring optimal operation.</p><p>• Utilizing Active Directory for user and group management.</p><p>• Handling customer inquiries and providing high-quality customer service.</p><p>• Managing and maintaining the ticketing system efficiently.</p><p>• Utilizing Azure and O 365 in daily operations.</p><p>• Implementing backup technologies as part of data protection strategy.</p><p>• Applying configuration management practices for system consistency.</p><p>• Operating and troubleshooting Windows OS issues.</p> Accounts Reconciliation/Property Manager <p>We are in search of an Accounts Reconciliation/Property Manager to become a part of our real estate property and facilities management team in Toledo, Ohio. The job function will include managing and reconciling accounts for our vast portfolio of retail, office, and industrial properties. This role will be instrumental in maintaining clear communication with tenants, managing lease agreements, and ensuring the efficient operation of our properties.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and maintain communication with tenants regarding account reconciliations, using various methods such as letters, phone calls, or emails.</p><p>• Oversee the generation and adjustment of charges, including invoices, rent increases, and walk-out charges.</p><p>• Regularly update lease summaries with crucial information such as tenant move-in/move-out dates, rent changes, income, and expenses.</p><p>• Handle the entry of new tenants into our software system, setting up details such as units, tenants, and rent.</p><p>• Facilitate the moving out process for tenants in our software, recording relevant expenses and dates.</p><p>• Review and post corrections to monthly rent figures on tenant screens in our software system.</p><p>• Prepare and review annual tenant expense reconciliations, invoices, ledgers, and expense details.</p><p>• Generate a monthly statement displaying the current rent, CAM & tax income for all properties.</p><p>• Regularly update various reports, ensuring they are accurate and up-to-date.</p><p>• Draft various leasing documents as required, ensuring all details are accurate and comprehensive.</p> Project Manager <p>We are offering an employment opportunity for a Project Manager in the construction industry, based in Perrysburg, Ohio. The successful candidate will be expected to maintain a high level of communication and organization using Outlook, our main tool for correspondence.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently process and manage customer credit applications</p><p>• Maintain meticulous customer credit records</p><p>• Resolve customer inquiries in a timely and detail-oriented manner</p><p>• Monitor the status of customer accounts and initiate appropriate actions</p><p>• Handle daily job management in collaboration with the owner</p><p>• Organize files, write orders, and prepare detailed quotes</p><p>• Follow up on all necessary documents with multiple customers and vendors</p><p>• Ensure all orders and quotes are precise and match customer requirements</p><p>• Regularly update an excel spreadsheet that tracks all jobs and the status of orders and items</p><p>• Schedule deliveries and prepare payment reports</p><p>• Stay abreast of all job updates and follow up with vendors regarding delivery status.</p> Concierge Frontline Customer Service: Serve as the first point of contact for all inquiries, requests, and concerns, providing a warm, detail oriented, and friendly greeting. Create a welcoming atmosphere and maintain a high standard of service at all times. Task Coordination: Handle reservations, bookings, and arrangements, including dining, events, travel, and transportation. Assist with the procurement of services, such as housekeeping, maintenance, or third-party vendors, if applicable. Problem Resolution: Address and resolve client or guest concerns quickly and effectively while escalating unresolved issues to management as necessary. Proactively anticipate needs and recommend solutions or alternatives to enhance the customer experience. Information Management: Provide accurate and up-to-date information about the property, local attractions, events, or services. Maintain records/documentation of interactions, requests, and activities to ensure seamless service delivery. detail oriented Standards: Ensure the lobby, reception area, or workspace is well-maintained and presentable. Adhere to company policies and uphold a =+ years of experience, detail oriented image in appearance and demeanor. International Tax Manager <p><strong>Corporate International Tax Manager</strong></p><p> <strong>Location: Southfield, MI | Hybrid (Tues-Thurs in office)</strong></p><p>Our client, a global service company, is seeking a <strong>Corporate International Tax Manager</strong> to join their growing tax team. In this impactful role, you will help drive international tax strategy, ensure global compliance, and contribute to tax-efficient business decisions that support ongoing international operations.</p><p>This hybrid position (3 days in-office: Tuesday through Thursday) reports to the Tax Operations Director. Relocation assistance is not provided.</p><p>Key Responsibilities:</p><ul><li><strong>International Tax Planning:</strong> Identify strategic opportunities to optimize tax outcomes related to growth, restructuring, and global expansion.</li><li><strong>Team Development:</strong> Coach and mentor tax staff to build technical knowledge and support career growth.</li><li><strong>Tax Controversy:</strong> Manage and respond to global tax audits and inquiries, collaborating with internal teams and external advisors.</li><li><strong>M& A Support:</strong> Provide tax guidance on acquisitions, including due diligence, structuring, and integration planning.</li><li><strong>Global Tax Optimization:</strong> Work with cross-functional teams on cross-border transactions, intercompany agreements, and transfer pricing to maximize global tax efficiency.</li><li><strong>Compliance Management:</strong> Oversee third-party advisors and ensure timely, accurate completion of U.S. and international filings (CbCR, Forms 5471, 8858, 8865), including transfer pricing documentation.</li><li><strong>Regulatory Monitoring:</strong> Stay current on evolving international tax laws (e.g., BEPS Pillar 2) and incorporate updates into company strategy.</li><li><strong>Cross-functional Collaboration:</strong> Partner with business leaders, legal, finance, and external tax experts to provide strategic input on global decisions.</li><li>Other responsibilities as assigned.</li></ul><p>For immediate and confidential consideration, please apply today. If you have questions, or would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p> Accounts Payable Clerk Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. This role will require the candidate to attend to the general administrative needs of the AP/Finance Department and work closely with the Accounting Manager. The candidate will primarily focus on matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are primary areas of focus. Join a quickly-growing team of motivated professionals in a position that offers potential for career growth. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a short-term contract / contract / temporary opening.<br><br>What you get to do every day<br><br>- Facilitate internal and external audits as needed<br><br>- Sort, log, scan, and file invoices, checks, and other documents<br><br>- Assist internal business partners with any customer services needs<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Execute additional tasks as needed<br><br>- Perform daily processes and controls correctly and punctually, ensuring company policies are followed<br><br>- Accomplish full-cycle A/P<br><br>- Open, organize, and distribute department mail daily<br><br>- Handle administrative tasks for the AP/Finance Department Administrative Assistant Seeking an experienced Administrative Assistant in Saline, MI. This is a permanent, 40 hours/week, in-office opportunity; working Monday – Friday 8:00am – 5:00pm. If you are tech savvy, enjoy working with people, multi-tasking and have 2+ years of solid experience in an administrative support role, this might be the role for you. NO remote. Pay up to $23/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Tend to Firm’s common areas while performing light housekeeping duties daily (wiping tables, loading/unloading dishwasher, stocking printer paper, etc).<br>Setup tax returns in Workflow (accounting program).<br>Verification of tax returns in Autoflow (tax program).<br>Setup meetings for Principals and Managers.<br>Photocopy documents for internal staff as requested.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br>Maintain list of other items (office snacks, etc) that need to be purchased.<br>Order staff lunches for Firm meetings, tax season, and other miscellaneous events as directed. <br>Other tasks as requested of staff (Principals to Administrative).<br><br>Requirements to be considered:<br>2+ years of solid experience in an administrative support role.<br>Demonstrate a detail oriented and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, detail oriented Services, or accounting software is a plus, yet not required. Collections Specialist We are on the lookout for a Collections Specialist to join our team in the service industry, based in HOLLAND NT, Ohio. This role offers a long-term contract employment opportunity, where you will be accountable for managing customer accounts, processing applications, and resolving inquiries in an efficient manner. <br><br>Responsibilities: <br><br>• Accurate and efficient processing of customer credit applications.<br>• Ensuring customer credit records are up-to-date and precise.<br>• Attending to customer inquiries and resolving them promptly.<br>• Overseeing customer accounts and executing appropriate actions.<br>• Contributing to a high volume, fast-paced call center environment.<br>• Delivering exceptional customer service in a call center setting.<br>• Managing commercial collections and B2B collections.<br>• Implementing collections management strategies to ensure timely payments.<br>• Operating within a high volume call center, managing multiple tasks concurrently. Legal Assistant <p>Join a Top-Tier Law Firm: Thriving Litigation Legal Assistant Needed!</p><p><br></p><p>Do you thrive in a fast-paced legal environment, providing seamless support for top attorneys? Our client is a prominent law firm seeking a detail-oriented and highly organized Litigation Legal Assistant to join the firm’s dynamic team. </p><p><br></p><p>What you'll do:</p><p>• Be a client champion: Impress clients with your responsiveness and meticulous attention to detail.</p><p>• Support your team: Assist attorneys and paralegals with administrative tasks, staying organized, and meeting deadlines with ease.</p><p>• Master the tech: Utilize various software programs (like Microsoft Office and legal-specific ones) to streamline daily tasks.</p><p>• Manage like a pro: Oversee client information, emails, and documents, ensuring everything is organized and efficient.</p><p>• Communicate with confidence: Collaborate effectively both internally and externally, always maintaining a courteous demeanor.</p><p>• Be a document dynamo: Prepare letters, memos, and filings, ensuring accuracy and adherence to firm standards.</p><p>• Stay ahead of the curve: Proactively monitor deadlines and anticipate needs, keeping the team on track.</p><p>• And more! This role offers opportunities to contribute to various aspects of the litigation process.</p><p><br></p><p>Who you are:</p><p>• A meticulous individual with 3+ years of experience as a Litigation Legal Assistant.</p><p>• Tech-savvy and proficient in Microsoft Office suite.</p><p>• Possess a curious mind and understand the basics of the litigation process and court operations.</p><p>• A natural communicator who can articulate information clearly and concisely, both verbally and in writing.</p><p>• A resourceful problem-solver who thrives in a fast-paced environment and can prioritize tasks effectively.</p><p>• A team player who enjoys collaborating and thrives in a client-centric environment.</p><p><br></p><p>Why join us?</p><p>• Work at a prestigious law firm with a strong reputation and commitment to client service.</p><p>• Be part of a supportive and collaborative team that values your contributions.</p><p>• Enjoy a competitive salary and benefits package, including opportunities for career development.</p><p>• Make a real difference in the lives of our clients and contribute to the success of the firm’s litigation practice.</p><p><br></p><p>Ready to launch your legal career to the next level? Apply today and showcase your talent!</p> Executive Assistant We are in search of an Executive Assistant to join our team in the financial services industry based in Detroit, Michigan. As an Executive Assistant, you will play a crucial role in providing comprehensive administrative support to high-level executives. This role involves managing calendars, coordinating meetings, handling correspondence, and arranging travel, all of which require discretion, strong communication skills, and the ability to anticipate needs and prioritize tasks effectively. <br><br>Responsibilities: <br><br>• Manage executive calendars to ensure efficient time management<br>• Handle correspondence with discretion and professionalism<br>• Coordinate meetings, including setting up and managing Cisco Webex Meetings <br>• Arrange travel itineraries and handle Concur expense reporting <br>• Utilize CRM systems to maintain accurate customer records<br>• Process tasks through the Kronos Timekeeping System <br>• Facilitate conference calls and executive meetings<br>• Utilize ADP - Financial Services for various financial-related tasks<br>• Ensure smooth operations by anticipating needs and prioritizing tasks effectively<br>• Utilize the 'About Time' tool for various administrative tasks Digital Account Manager <p>Robert Half has partnered with a Digital Marketing agency in Troy, MI that is looking for a highly driven Digital Account Manager to oversee client relationships and implement effective digital marketing strategies in a fast-paced, agency environment. This position requires strong performance marketing knowledge and a customer-focused approach to deliver impactful results. Ideal candidates go beyond basic account management by proactively identifying client needs, offering innovative solutions, and thinking holistically about improving business results. This position offers growth opportunities for individuals excited to advance and develop expertise in digital marketing strategies. Ready to thrive in a dynamic digital marketing landscape? Apply today!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage client accounts, ensuring exceptional service and satisfaction.</li><li>Maintain and monitor CRM tools to manage customer accounts and credit records.</li><li>Collaborate with internal teams for seamless account management and project execution.</li><li>Plan and execute campaigns that align with client goals, utilizing PPC strategies and analytics tools like Google Analytics.</li><li>Apply SEM and performance marketing knowledge to optimize results.</li><li>Use communication tools (Microsoft Office Teams or Google G Suite) for efficient project coordination.</li></ul><p>Qualifications:</p><ul><li>4–6 years of experience managing client accounts in an agency environment (strongly preferred).</li><li>Knowledge of performance marketing, PPC campaigns, and Google Analytics. Ability to work collaboratively with subject matter experts in this area and understand how it impacts the client. </li><li>Experience with project management tools is a plus.</li><li>Strong organizational and communication skills.</li><li>Entrepreneurial mindset to act as a strategic partner for clients.</li></ul> Accounts Receivable Specialist Job Summary:<br>We are seeking a detail-oriented and organized Accounts Receivable (AR) Specialist to join our accounting team. The ideal candidate will be responsible for managing incoming payments, properly tracking them into the system, and maintaining accurate financial records. This role is crucial to maintaining healthy cash flow and supporting the company’s financial operations.<br>________________________________________<br>Key Responsibilities:<br>• Process and post customer payments (checks, ACH, credit cards) in a timely and accurate manner.<br>• Generate and send invoices to clients based on sales or service agreements.<br>• Intercompany Transaction within the seven different entities.<br>• Monitor accounts for delayed payments, discrepancies, and resolve billing issues.<br>• Follow up with customers via phone and email on past due accounts and maintain effective communication.<br>• Work closely with sales and customer service teams to resolve any invoice-related disputes.<br>• Maintain organized records of customer interactions and transactions.<br>• Prepare aging reports and assist with credit assessments when needed.<br>________________________________________<br>Qualifications:<br>• Associate or bachelor’s degree in accounting, Finance, or related field preferred.<br>• 2+ years of experience in accounts receivable or general accounting.<br>• Proficient in Microsoft Excel and accounting software (e.g., QuickBooks, NetSuite, SAP, or similar ERP systems).<br>• Strong attention to detail, organizational skills, and time management.<br>• Excellent verbal and written communication skills.<br>• Ability to work independently and collaboratively in a fast-paced environment.<br>________________________________________<br>Benefits:<br>• Competitive salary and performance bonuses<br>• Employer funded HDHP with HAS and HRA<br>• Paid time off and holidays<br>• Employer funded short and long term disability coverage<br>• detail oriented development opportunitites HRIS Manager We are in search for an HRIS Manager to join our team in Livonia, Michigan. The primary function of this role is to optimize business processes, enhance HRIS reporting, and ensure compliance with U.S. Federal, State, and Local laws. This role is a great opportunity for someone who is passionate about improving service delivery, reducing enterprise risk, and adding value to customers.<br><br>Responsibilities:<br>• Coordinate and lead the analysis of business processes, focusing on HRIS - Human Resources Info Systems and Kronos Timekeeping System.<br>• Interpret information from multiple sources to identify redundancies, lack of controls, and non-value-added tasks.<br>• Drive continuous improvement through participation in Kaizens, compliance, and process initiatives.<br>• Collaborate with business partners and HRIS to implement process improvement solutions.<br>• Track improvement suggestions, lead project status meetings, and guide collaborators to desired results.<br>• Conduct benchmarking and research initiatives to optimize HR Shared Service operations.<br>• Utilize Payroll and Timekeeping Analytics, Reporting, and Integrations to drive operational improvements.<br>• Work on complex business process projects in HRIS platforms, with a preference for UKG Dimensions and Workday.<br>• Demonstrate strong communication skills, both written and verbal, to encourage cross-functional collaboration to craft and implement solutions.<br>• Exhibit proficiency in Microsoft Office, especially Excel and PowerPoint. 3rd Shift Emergency Registration We are looking for a dedicated Patient Access Specialist to join our team on a Contract-to-Permanent basis in Rochester, Michigan. This role requires exceptional customer service skills and the ability to handle patient registration processes efficiently during the midnight shift. With training provided during daytime hours for five weeks, the selected candidate will transition to a rotating schedule that includes weekends and holidays.<br><br>Responsibilities:<br>• Manage patient registration in the emergency room, inpatient, and outpatient settings with accuracy and professionalism.<br>• Assist patients with technology and ensure their questions or concerns are addressed promptly.<br>• Rotate between multiple locations, including Madison Heights and Macomb campuses, based on departmental needs.<br>• Maintain compliance with healthcare protocols, including COVID vaccination, flu shots, and occupational health screenings.<br>• Perform data entry tasks with a focus on detail and precision.<br>• Provide support for additional duties within the department as required.<br>• Collaborate with team members to ensure seamless operations during shifts.<br>• Uphold reliability and adaptability to meet the dynamic needs of the healthcare environment. FP& A Manager/Supervisor <p>Our trusted client is seeking an FP& A Manager consultant for a long-term engagement. This fully onsite role is located in Sterling Heights, Michigan. In this role, your primary focus will be to manage and supervise the financial planning and analysis operations. Leveraging your proficiency in Microsoft Excel, PowerPoint, and data mining techniques, you will provide critical financial insights to support our decision-making processes. </p><p><br></p><p>The day-to-day Responsibilities include:</p><p><br></p><p>• Extract and analyze data from our ERP system to provide ad hoc financial reports and analysis</p><p>• Use Microsoft Excel for heavy financial data crunching and variance analysis</p><p>• Utilize Microsoft PowerPoint to present financial data and insights to the executive team</p><p>• Oversee the annual budget and budgeting processes </p><p>• Conduct regular forecast updates to ensure financial accuracy </p><p>• Manage accounting functions as needed to maintain financial efficiency</p><p>• Provide ad hoc reporting as required to support business operations</p> Staff Accountant <p>Robert Half's Full-time Engagement Professionals are currently hiring for a Staff Accountant. As an Accountant, you need to be a self-starter who has the ability to multi-task effectively. 2+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Prepare and maintain accurate financial records, including general ledger entries and reconciliations.</p><p>Assist with month-end and year-end closings by preparing journal entries and supporting schedules.</p><p>Process accounts payable (AP) and accounts receivable (AR) transactions, ensuring accuracy and timeliness.</p><p>Conduct reconciliations for bank statements, credit card transactions, and other accounts.</p><p>Provide support in the preparation of financial reports, including income statements, balance sheets, and cash flow reports.</p><p>Monitor budgets and assist with variance analysis to ensure financial accuracy and compliance.</p><p>Collaborate with external auditors during audits and ensure documentation readiness.</p><p>Help maintain compliance with financial regulations, internal policies, and external reporting requirements.</p><p>Contribute ideas for process improvements or efficiencies in accounting workflows.</p><p>Stay updated on changes in accounting standards and relevant regulatory guidelines.</p><p>Qualifications & Requirements:</p><p><br></p><p>Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred or in progress).</p><p>1-3 years of relevant accounting experience.</p><p>Proficiency in accounting software (e.g., QuickBooks, NetSuite, or ERP platforms) and advanced Excel skills.</p><p>Knowledge of financial reporting and general ledger functions.</p><p>Strong attention to detail, organizational skills, and ability to meet deadlines.</p><p>Analytical mindset with excellent problem-solving skills.</p><p>Effective communication skills for interacting with colleagues and stakeholders.</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now</p> Corporate Audit Supervisor <p><strong>Job Title: Audit Supervisor</strong></p><p><strong>Job Summary</strong></p><p>Our client, a Fortune 500 company outside the automotive industry, is seeking an <strong>Audit Supervisor</strong> to support audit engagements across business units. This role involves gathering and analyzing functional information, advising leadership, and enhancing audit processes for improved efficiency and effectiveness. The ideal candidate will bring a <strong>CPA</strong> and at least ten years of audit experience, demonstrating strong leadership, analytical, and communication skills.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute quality assurance measurements for audit activities.</li><li>Perform and coordinate periodic reviews to ensure compliance and effectiveness.</li><li>Lead quality service initiatives to enhance audit processes.</li><li>Participate in audits and contribute to key findings and recommendations.</li><li>Serve as an audit representative on internal task forces, teams, or committees.</li><li>Conduct benchmarking studies and comparative analyses to drive continuous improvement.</li><li>Research and train audit staff on emerging industry trends, issues, and techniques.</li><li>Act as a liaison with other internal quality assurance teams, aligning audit practices with enterprise-wide initiatives.</li><li>Support the development of standardized measurement systems for operational effectiveness.</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or you have other questions, please call Jeff Sokolowski at (248)365-6131.</p> Legal Assistant <p>We are offering an exciting opportunity for a Legal Assistant to join a client in the Novi area. This role is primarily focused on Immigration and Corporate Law, providing comprehensive legal support to our team. The successful candidate will be responsible for a range of tasks, ensuring the smooth running of our legal operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to our legal team, including document preparation and management.</p><p>• Assist with the processing and management of immigration and corporate legal matters.</p><p>• Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with legal regulations.</p><p>• Respond to client inquiries in a timely and professional manner.</p><p>• Monitor client cases and take necessary actions when required.</p><p>• Collaborate with team members to ensure efficient and effective legal service delivery.</p><p>• Support the legal team in preparing for court proceedings as needed.</p><p>• Conduct legal research to support ongoing cases and legal projects.</p><p>• Support the continuous improvement of our legal procedures and processes.</p> Director of HR We are offering an exciting opportunity for a Director of HR in Toledo, Ohio. In this role, you will provide strategic direction and guidance to our leadership team to maximize talent efficiency and cultivate a culture that makes our organization an employer of choice. You will also ensure our human resources strategies align with our overall business plan and strategic direction.<br><br>Responsibilities:<br>• Build, motivate, and retain a high-performing HR team that upholds our vision, mission, and core values.<br>• Develop and execute HR strategies, particularly in talent acquisition, succession planning, training and development, performance management, and total compensation.<br>• Manage and process claims related to the Federal Torts Claims Act (FTCA), and act as the primary contact for all FTCA-related activities.<br>• Serve as the main point of contact for all employee matters involving EEOC complaints and litigation, and represent our organization at personnel-related hearings and investigations.<br>• Stay informed about changing government regulations and public policies, and communicate their potential impact on our organization to executive leadership.<br>• Set, enforce, and evaluate HR policies and procedures that comply with legal requirements, and recommend best practices to executive leadership.<br>• Conduct in-depth analyses of problems, consequences, and alternative solutions to ensure organizational effectiveness.<br>• Manage the HR annual budget, perform cost and productivity analyses, and maintain awareness of salary grades and budgets for all positions.<br>• Strategize on designing, developing, implementing, and administering comprehensive total remuneration systems.<br>• Champion a culture characterized by a strong sense of mission, vision, and values, a commitment to customer service, positivity, mutual accountability, collaboration, and diversity.<br>• Direct and oversee the development and implementation of employee relations strategies to foster a positive and productive work environment. Corporate Internal Auditor <p><strong>Senior Internal Auditor</strong></p><p> <strong>Hybrid | Metro Detroit Area</strong></p><p>Our client, a non-manufacturing, publicly traded growth company, is seeking a <em>Senior Internal Auditor</em> to join their Internal Audit and Risk Management team. This hybrid role offers a rare opportunity to be part of a dynamic and growing organization that prioritizes work-life balance, offers exceptional benefits, and provides both a generous bonus and long-term incentive plan.</p><p>As a newly independent public company with a proven track record of success, our client continues to grow while maintaining a strong focus on culture, people, and purpose. If you're looking to take your audit career to the next level in a supportive, collaborative, and forward-thinking environment, this is the role for you.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Plan and conduct financial and operational audits across various systems, processes, and functions.</li><li>Assess internal controls and ensure compliance with regulatory requirements, including Sarbanes-Oxley (SOX).</li><li>Lead or support special investigations and recommend improvements to audit methodologies.</li><li>Draft clear, insightful audit reports and present findings and value-added recommendations to leadership.</li><li>Collaborate with external auditors by providing data and support during annual audit processes.</li><li>Contribute to the company’s enterprise risk management framework, including the risk register.</li><li>Conduct risk assessments for contracts, strategic initiatives, and audit planning.</li><li>Act as a trusted advisor to business units, helping connect day-to-day operations to broader risk impacts.</li><li>Support the development of the annual audit plan through continuous risk monitoring and analysis.</li><li>Work closely with individuals across all levels of the organization and with external consultants.</li></ul><p>If your experience meets our client's requirements listed below and you are interested in joining a world class company and team, please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p><p><br></p> Corporate Tax Analyst <p><strong>Our Client</strong></p><p><strong>Position Title:</strong> Tax Analyst, Federal and State</p><p><strong>Reports To:</strong> Federal Tax Manager</p><p><strong>Position Summary:</strong></p><p>Our client is looking for a dynamic Tax Analyst to join their team and support critical aspects of federal, state, and local income tax functions. This exciting role offers opportunities to engage in income tax compliance, tax planning, research, audit support, and assisting financial staff with Accounting for Income Taxes under ASC 740. Join a company that values professional growth, innovation, and collaboration.</p><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Enjoy a <strong>comprehensive bonus program</strong> and <strong>free daily and catered lunches</strong> to keep you fueled and focused.</li><li>Be part of a supportive team that fosters a culture of learning and professional development.</li><li>Work in an environment where your expertise in tax processes will make a tangible impact.</li></ul><p><strong>Essential Job Functions:</strong></p><ul><li>Prepare and review federal, state, and local income tax returns and related documentation.</li><li>Research and resolve federal, state, and local governmental audits and notices.</li><li>Maintain income tax accounting records and support quarterly and annual income tax provisions.</li><li>Conduct research and analysis to support tax planning initiatives.</li><li>Evaluate the tax implications of acquisitions and dispositions.</li><li>Collaborate with international teams to integrate key data into tax filings and ensure compliance.</li><li>Stay ahead of changes in tax legislation to ensure the organization remains compliant.</li></ul><p><strong>Supplemental Job Functions:</strong></p><ul><li>Build strong relationships with internal departments, including financial, legal, and HR teams, to address income and non-income tax matters (e.g., sales/use tax, property tax, employment tax).</li><li>Partner with external accountants on tax return preparation, tax savings projects, and accounting for income taxes.</li></ul><p>For immediate and confidential consideration please contact Jeff Sokolowski at (248)365-6131 directly. </p> GA4 Expert <p>Are you a GA4 expert with agency experience, passionate about driving insights and optimizing digital marketing campaigns? Robert Half is seeking GA4 professionals with an agency background for exciting contract and permanent opportunities. If you have experience implementing and analyzing GA4 setups for clients, we’d love to connect! What You’ll Be Doing: Implementing and configuring GA4 for client websites and mobile apps, ensuring precise tracking of user behavior, events, and conversions. Setting up UTM parameters and custom event tracking to measure the effectiveness of client campaigns across multiple channels. Analyzing GA4 data to provide actionable insights that support client marketing strategies and performance optimization. Creating and customizing dashboards and reports in GA4 to track key performance metrics, including user engagement, traffic sources, and ecommerce performance. Collaborating with internal teams (marketing, creative, development) and clients to ensure data accuracy and alignment with business objectives. Troubleshooting and optimizing GA4 setup to ensure accurate reporting and seamless integration with other marketing technologies. Providing insights and recommendations to clients on how to improve campaign performance based on GA4 data.</p> Operations Specialist Robert Half is seeking an experienced Operations Specialist for this new and exciting opportunity to support a non-profit organization located on-site in Ann Arbor. If you're a people person with great communication skills, this non-profit opportunity is meant for you! Must be able to work fully ONSITE either afternoon shift or mid-night shift. Pay $18/hr. <br><br>General Responsibilities:<br>• Interacting with clients in a non-judgmental ethical manner<br>• Responsible for the operation of various floors of the facility<br>• Be familiar with and implement policies and procedures taught on the job<br>• Ensure all current clients have checked in to the building appropriately<br>• Supportive, empathetic, confidential listening and offering clients general assistance<br>• Document various client information and activities in program system HMIS and staff notes professionally and<br>appropriately<br>• Responsible for light cleaning in the facility and the ordering of supplies<br>• Welcome and orient new clients to rules and responsibilities of the floor and congregate living<br>• Appropriate communication with Manager regarding client Leaves of Absences, Late Arrivals<br>and other client policy questions<br>• Must be willing to work holidays if necessary<br>• Must be on time for work, and use time clock to document hours<br>• Other duties, as assigned<br><br>Qualifications:<br>Associates Degree, detail oriented certification, or alternative equivalent experience. Related experience<br>preferred. Knowledge of housing, mental health, chemical dependency, and poverty issues helpful<br>Experience in social work, social services, or human services helpful as well<br><br>Must meet the following criteria to be considered:<br>• Reliable and willing to work holidays<br>• Able to be assertive without being aggressive<br>• Able to work as a team member<br>• Utilize good judgment<br>• Be both welcoming and assertive<br>• Be culturally competent<br>• Able to be mindful of personal boundaries, ethical obligations, and the primacy of client needs<br>• experienced in nature and detail oriented in action Marketing Manager <p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Detroit. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><p><br></p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p> Network Administrator We are offering an exciting opportunity for a Network Administrator in the service industry, located in Ann Arbor, Michigan. This role involves managing and maintaining the business computer networks, ensuring efficient operations, and providing technical support to our customers.<br><br>Responsibilities:<br><br>• Manage and maintain business computer networks, including servers and workstations<br>• Provide technical assistance to customers to resolve network issues<br>• Monitor and manage Windows Server, Exchange Server, and SQL Server installation, configuration, troubleshooting, and management<br>• Operate and troubleshoot network hardware, including switches, routers, and wireless equipment<br>• Administer Linux systems, ensuring optimal performance and security<br>• Install, maintain, and troubleshoot business software systems on a network, such as accounting and inventory management systems<br>• Handle TCP/IP, DNS, DHCP, Active Directory, Group Policy, and network topology tasks<br>• Ensure prompt and urgent resolution of customer needs, prioritizing tasks efficiently<br>• Document work performed and configuration changes consistently<br>• Stay updated with the latest technologies and skills in the field of network administration.