4 results for Desktop Support Analyst in Detroit, MI

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team located in Detroit, Michigan. As part of your role, you will be troubleshooting both hardware and software issues, managing user accounts, and providing excellent customer service and end user support. This position provides a long term contract opportunity Responsibilities: • Providing end user support and troubleshooting basic network problems.• Supporting desktop hardware and software, ensuring optimal operation.• Utilizing Active Directory for user and group management.• Handling customer inquiries and providing high-quality customer service.• Managing and maintaining the ticketing system efficiently.• Utilizing Azure and O 365 in daily operations.• Implementing backup technologies as part of data protection strategy.• Applying configuration management practices for system consistency.• Operating and troubleshooting Windows OS issues.

Business Systems Analyst Developer We are offering an exciting opportunity for a Business Systems Analyst Developer in the Construction/Contractor industry, based in WALBRIDGE NT, Ohio, United States. This role involves supporting and developing integrations between enterprise systems, with a strong emphasis on ERP platforms, middleware solutions, custom applications, reporting, and analytics. Responsibilities: • Work with business stakeholders to gather and document requirements for system improvements and integrations. • Scrutinize existing business processes and systems to find areas for enhancement and prepare detailed specifications. • Propose and execute solutions to optimize financial, ERP, and other vital integrated systems using recognized process improvement methodologies. • Design, develop, implement, and support middleware solutions to integrate financial and ERP systems with other crucial platforms. • Develop, implement, and support business intelligence tools and reporting systems to facilitate data-driven decision-making. • Carry out technical development tasks, such as writing and optimizing code in modern programming languages to support custom applications, system integrations, and automation efforts. • Provide ongoing support and troubleshooting for system integrations, web applications, custom applications, and reporting tools. Monitor system performance and resolve issues as they arise. • Maintain data integrity across multiple systems, ensuring compliance with data governance and security standards. • Aid end-users by providing system documentation, conducting training, and resolving technical issues as needed. • Collaborate with IT and other departments to plan, develop, and implement system enhancements or new solutions.

Techno Functional Business Analyst Robert Half's client is seeking a JD Edwards (JDE) Techno/Functional Business Analyst to support and enhance their JDE 8.12 environment. This role will be critical in ensuring system stability, troubleshooting issues, and optimizing processes across Order Entry, Fulfillment, Finance, and EDI. You will work closely with cross functional teams and business users to analyze, configure, and support JDE applications, ensuring seamless integration with PKMS (WMS), Vertex, and Dynamics CRM. Wear multiple hats—handling both functional and technical aspects of JDE while providing end-user support. This role offers a long-term contract employment opportunity where you will be tasked with supporting business processes and operations through advanced technical and analytical skills. Responsibilities: <ul><li>Serve as the primary JDE support resource, handling issue resolution, system enhancements, and user training.</li><li>Support Order Entry, Fulfillment, Finance, and EDI processes within JDE.</li><li>Troubleshoot and debug JDE applications, including CNC, UBE, and EDI configurations.</li><li>Manage customer additions/removals via EDI and ensure data integrity.</li><li>Work with Jira and SolarWinds for tracking requests, system performance, and incident management.</li><li>Collaborate with business users to gather requirements and optimize workflows.</li><li>Develop queries, reports, and customizations to improve system efficiency.</li><li>Support third-party integrations with PKMS (WMS), Vertex, and Dynamics CRM.</li><li>Assist in security and user role management within JDE.</li></ul>

Peoplesoft HCM Analyst We are in search of a Peoplesoft HCM Analyst to join our clients team. In this role, you will work closely with HR stakeholders and third-party vendors, leveraging your expertise in PeopleSoft system configurations and enhancements to drive business requirements. We are not able to sponsor or work with c2c vendors. Responsibilities:• Collaborate with HR stakeholders and third-party vendors to analyze and translate business requirements into PeopleSoft system configurations and enhancements.• Customize and configure PeopleSoft modules, which include Core HR, Benefits Administration, Payroll, Time and Labor, and Time and Attendance.• Coordinate year-end activities such as W2 and benefits changes/interfaces.• Conduct system testing, troubleshoot technical issues, and implement change requests successfully.• Work in partnership with IT, HR, and project management teams to deliver system enhancements and process improvements on time and within scope.• Lead and support data migration and integration efforts to ensure data accuracy, consistency, and system integrity.• Maintain detailed system documentation, including configuration settings, change logs, user guides, and process flows.• Monitor PeopleSoft system performance, implement updates, and recommend optimizations.• Review PeopleSoft release notes, assess business impacts and ensure timely adoption of required changes.