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3 results for Product Support Specialist in Grand Rapids, MI

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We are offering a long-term contract employment opportunity for a Help Desk Analyst in the Paper/Packaging industry, located in Kalamazoo, Michigan. As a Help Desk Analyst, you will be tasked with providing technical support, managing hardware and software installations, and maintaining workstation hardware.

Responsibilities
• Deliver Help Desk support through various channels such as chat, phone, and in-person communication
• Conduct basic IT issue triage to identify and resolve technical problems
• Oversee the imaging of PCs/laptops and software installations
• Organize workstation setup and maintenance, ensuring optimal functionality
• Manage the setup and connectivity of printer and other hardware
• Perform hardware upgrades as necessary to maintain system performance
• Troubleshoot hardware and software problems to reduce downtime and enhance productivity
• Maintain a reliable data center environment, ensuring smooth operations and minimal disruptions.

• Proficiency in Laptop Hardware
• Familiarity with Laptop Images
• Experience in providing Technical Support
• Knowledge of Hardware & Software Installation
• Ability to perform Hardware Upgrades
• Understanding of Printer Hardware
• Capacity to Troubleshoot Hardware
• Expertise in Workstation Hardware
• Proficient in Software Installation
• Ability to diagnose and fix Software Problems
• Experience with Software Upgrades
• Familiarity with Data Center Environment
• Skilled in Desktop Support

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

3 results for Product Support Specialist in Grand Rapids, MI

Help Desk Analyst We are offering a long-term contract employment opportunity for a Help Desk Analyst in the Paper/Packaging industry, located in Kalamazoo, Michigan. As a Help Desk Analyst, you will be tasked with providing technical support, managing hardware and software installations, and maintaining workstation hardware. Responsibilities • Deliver Help Desk support through various channels such as chat, phone, and in-person communication • Conduct basic IT issue triage to identify and resolve technical problems • Oversee the imaging of PCs/laptops and software installations • Organize workstation setup and maintenance, ensuring optimal functionality • Manage the setup and connectivity of printer and other hardware • Perform hardware upgrades as necessary to maintain system performance • Troubleshoot hardware and software problems to reduce downtime and enhance productivity • Maintain a reliable data center environment, ensuring smooth operations and minimal disruptions.

Front Desk Coordinator sition Overview: We are seeking a dynamic and versatile Front Desk Receptionist & Event Coordinator to join our team. This role combines traditional receptionist duties with marketing and event coordination responsibilities. The ideal candidate will have excellent organizational skills, a proactive attitude, and a passion for contributing to a collaborative, family-oriented work environment. This is a full-time position, Monday through Friday, 8:00 AM to 5:00 PM. Key Responsibilities: Reception & Facilities Support: Serve as the first point of contact for visitors and employees, providing a welcoming and professional environment. Ensure conference rooms are tidy and well-stocked. Manage office supplies and inventory, including pads, embroidered clothing, and promotional items (e.g., branded can cozies). Distribute and open mail, handle correspondence, and complete typing tasks as needed. Restock office refrigerators and assist with light maintenance tasks (e.g., replacing lightbulbs, taking out trash) when needed. Event Coordination: Plan and execute company events such as groundbreaking ceremonies, ribbon-cuttings, lunches for superintendents, employee morale-building work parties, and volunteer community service initiatives. Create wayfinding signs and event materials to guide participants during onsite gatherings. Provide logistical support for semi-annual showcases hosted by the company’s clothing line. Marketing Support: Assist with marketing efforts, including designing and distributing promotional materials. Coordinate updates and improvements to the company’s online store for branded apparel. Help envision and execute creative ways to wrap or distribute marketing products to clients effectively. Team Collaboration: Demonstrate a can-do attitude and contribute to the overall success of the team, embracing tasks big and small. Promote a family-focused, collaborative environment while supporting the company’s shared goals and morale. Qualifications: Previous experience in reception, marketing, event planning, or related fields preferred. Strong organizational and multitasking skills with the ability to manage diverse responsibilities. Excellent written and verbal communication skills. Proactive and adaptable, with a willingness to take on new challenges as they arise. Ability to work effectively in a team and independently. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and familiarity with marketing tools is a plus. Why Join Us? We are a close-knit team that values collaboration, creativity, and hard work. No task is too small, and everyone contributes to our collective success. If you are a passionate and willing contributor who thrives in a dynamic environment, we’d love to meet you! Application Process: Availability for onsite interviews this week—Tuesday or Wednesday. Apply today and become part of our growing team.

Accounting Manager/Supervisor We are in search of an Accounting Manager/Supervisor for our manufacturing facility located in OTSEGO, Michigan. The chosen candidate will be instrumental in overseeing administrative tasks, managing financial activities, and supervising a team in a dynamic and fast-paced environment. Responsibilities: • Direct and manage administrative tasks within the manufacturing facility • Oversee the processing of receipts and invoices, handling any invoice exceptions and tracking freight receivers for AP processing • Contribute to month-end closing activities, including the maintenance and filing of financial documentation • Maintain and update accrual rebuild reporting to ensure timely resolution of AP processing and correct reporting • Execute General Ledger entries and balances related to miscellaneous inventory management • Prepare, coordinate, and execute cycle counts and physical inventory; close inventory, including the review of pending transactions • Provide support for payroll processing activities • Generate analysis reports for management regarding various cost, efficiency, and inventory trends • Manage the cost accounting system to ensure accurate costing of products including inventory and resource usage rates • Provide general administrative support to manufacturing plant financial and non-financial activities, including payroll, production reporting and general bookkeeping Skills: • Proficiency in Accounting Software Systems and ERP - Enterprise Resource Planning • Experience in managing Accounting Functions, Accounts Payable (AP), Accounts Receivable (AR) • Familiarity with Auditing, Billing Functions, and Cost Accounting.

Technology Doesn't Change the World, People Do.®

3 results for Product Support Specialist in Grand Rapids, MI

Technology Doesn't Change the World, People Do.^®