10 results for Desktop Support Analyst in Hartford, CT

Help Desk Analyst I We are offering a long term contract employment opportunity for a Help Desk Analyst I. The role is located in WINDSOR, Connecticut, United States. As a Help Desk Analyst I, you will be responsible for providing both onsite and remote technical support to a diverse group of users, working closely within a small IT support team. Responsibilities:• Provide technical support to onsite and remote users, addressing and resolving queries and issues efficiently• Collaborate effectively within a small IT support team to ensure seamless IT operations• Utilize your proficiency in Windows and Windows 10 to troubleshoot and resolve system issues• Deliver deskside support as needed, enhancing user experience and system functionality• Monitor and maintain the IT infrastructure, ensuring optimal performance and user satisfaction.

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I in the banking industry. The location of the job is in Waterbury, Connecticut. This role involves a variety of tasks including processing tech support requests, managing software platforms, and maintaining computers. Responsibilities: • Providing technical support to staff, faculty, and students on a variety of software platforms• Responding promptly to troubleshooting requests, hardware and software issues, and general tech support queries• Logging all tech support requests in our ticketing system to monitor maintenance needs and request volume• Setting up and breaking down computer labs in academic buildings, offices, and residence halls as necessary• Supervising computer lab during the scheduled workday and arranging for student worker coverage during after-hours• Installing and configuring new laptops (Windows 10) and adding these PCs to an Active Directory Domain or Azure Autopilot as required• Managing Antivirus software and assisting users with application usage and hardware troubleshooting• Providing technical assistance and/or training to staff, faculty, or students on using audio/visual equipment for events in classrooms and public spaces• Maintaining and inventorying equipment, recommending repair, storage, or replacement as necessary• Communicating with staff, faculty, and students about technology needs, problems, and scheduling requirements• Adhering to all rules and regulations concerning staff conduct, appropriate dress, program procedures, and specific responsibilities• Assuming other responsibilities as reasonably requested by staff, faculty, and students• Traveling between Campus and downtown Waterbury locations as needed

Help Desk Analyst I We are looking for a Help Desk Analyst I based in Agawam, Massachusetts. This role is pivotal to our IT operations, providing essential support related to computer systems, both hardware and software, for multiple business units. You will be the first point of contact for technical support, ensuring smooth and efficient resolution of issues. Responsibilities:• Provide technical assistance for queries and issues related to the computer systems, software, and hardware• Efficiently troubleshoot login issues experienced by clients• Resolve issues related to telephone and VOIP systems• Contribute as needed to special activities within the organization• Handle requests for technical support received via telephone calls, emails, or personal requests• Travel occasionally to other locations in Massachusetts & Connecticut for providing support, with all travel time being reimbursed• Carry out any other IT-related duties as requested by the management• Use your proficiency in MS365 Suite, Active Directory, Windows 10 / 11 OS for troubleshooting and issue resolution• Deliver excellent customer service during all interactions.

Help Desk Analyst We are on the lookout for a Help Desk Analyst to become a part of our dynamic team. The workplace is located in the heart of EAST HARTFORD, Connecticut, United States, within the thriving industry of IT support. This role offers a short term contract employment opportunity, where the chosen candidate will be responsible for managing a variety of tasks including Android Development, handling Cisco and Citrix Technologies, and managing Mac computers, among other responsibilities. Key responsibilities: • Provide technical assistance for Android Development and handle any related issues • Operate and troubleshoot Cisco Technologies to ensure smooth operations • Manage and resolve issues related to Citrix Technologies • Ensure the efficient functioning of Mac Computers and Apple devices • Oversee Configuration Management to maintain system consistency • Handle deployments efficiently to ensure uninterrupted service • Respond to customer inquiries, maintaining high customer satisfaction levels.

Deployment Technician We are seeking a skilled Deployment Technician to join our team. As a Deployment Technician, your primary duties will involve upgrading Windows systems, offering end-user support, and handling PC refresh and lifecycle refresh tasks. This role is based in Orange, Connecticut, offering a contract to permanent employment opportunity. Responsibilities:• Upgrade Windows systems from version 10 to 11, candidates without Windows imaging experience will not be considered for this position• Deliver comprehensive support to end-users• Manage and execute PC refresh tasks promptly• Supervise lifecycle refresh tasks to ensure optimal system performance • Use Microsoft systems and Active Directory for various tasks • Address and resolve configuration management issues • Carry out deployment tasks efficiently• Monitor and maintain computer hardware to ensure optimal performance.

ERP Systems Analyst We are offering a unique opportunity for an ERP Systems Analyst based in SOUTH WINDSOR, Connecticut to join our team in the manufacturing industry. In this role, you'll be vital in ensuring our ERP system operates efficiently and meets the needs of the company. You'll work closely with staff across departments to identify system requirements, troubleshoot issues, and implement system modifications. Responsibilities: • Collaborate with staff from various departments to understand specific ERP system requirements and identify operational challenges.• Analyze, design, and troubleshoot ERP system issues, implementing software modifications to enhance workflow and operational efficiency.• Tailor system workflow to meet corporate needs.• Act as a bridge between functional and technical resources, overseeing the development and implementation of new system functionality.• Provide expertise in all areas of ERP software, assisting in system functionality, upgrades, modifications, and day-to-day problem analysis, issue tracking, and resolution.• Partner with end users to solve identified problems, ensuring proper documentation is created and shared with necessary staff.• Create technical reports, simulations, and instructional manuals to document system development.• Aid in the onboarding of new employees by providing ERP system training as needed.• Convert current business process requirements into functional ERP system requirements.• Liaise directly with ERP software vendor’s support department to identify software issues and apply appropriate patches.• Coordinate with 3rd party software vendors concerning ERP system integration, troubleshoot issues, and perform upgrades.• Perform other IT and business analysis duties as required to support strategic priorities.

Accounting Analyst We are seeking a highly organized and detail-oriented Accounting Assistant to join our team in Shelton, Connecticut. This role is perfect for a motivated individual who enjoys working with numbers and supporting the accounting team in maintaining financial accuracy and efficiency. The ideal candidate will have strong communication skills, a proactive mindset, and a keen interest in expanding their accounting expertise in a collaborative environment. Key Responsibilities:<ul><li>Data Entry: Accurately input financial data into accounting systems to ensure timely reporting and smooth workflows.</li><li>Accounts Payable/Receivable Support: Assist in processing invoices, reconciling payments, and tracking outstanding balances.</li><li>Reconciliations: Help with bank and credit card reconciliations to ensure all accounts match records.</li><li>Reporting: Prepare basic financial reports, such as expense summaries, aging reports, and profit/loss statements for review.</li><li>Administrative Support: Maintain organized files, invoices, statements, and other financial records.</li><li>Expense Tracking: Monitor expenses and ensure company policies are followed in reporting and documentation.</li><li>Team Collaboration: Work closely with the accounting team to assist with monthly and quarterly closings.</li><li>Compliance: Assist with ensuring adherence to company policies and relevant accounting standards.</li></ul>

Senior Corporate Accounting and Reporting Analyst Position: Senior Corporate Accounting and Reporting AnalystLocation: Hartford, CT (Hybrid - 3 Days in Office / 2 Days Remote)Recruiter Contact: Kelleigh Marquard - Kelleigh.Marquard@Roberthalf About the Position:Our client is seeking a highly motivated and detail-oriented Senior Corporate Accounting and Reporting Analyst to join their dynamic team. This role is focused on supporting financial closing processes, performing detailed reporting and analysis, and driving process improvement initiatives. As the company undergoes significant growth and transformation in the coming years, this position offers a unique opportunity to play a key role in shaping the future of its financial reporting and general ledger systems. Additionally, the company offers excellent benefits, a flexible hybrid work schedule, and prides itself on a proven track record of promoting from within. The organization has demonstrated excellent employee tenure, reflecting its commitment to fostering growth and long-term development. Key Responsibilities:<ul><li>Prepare monthly and quarterly financial reporting and analysis, collaborating with local teams to investigate fluctuations and variances.</li><li>Develop system tie-outs and supporting documentation.</li><li>Draft clear and accurate footnotes for financial statements as required.</li><li>Work on automation projects and implement updates to reporting/accounting tools to align with evolving business processes, accounting standards, and corporate initiatives.</li><li>Contribute to large-scale financial system implementation projects, including new general ledger (GL) and reporting systems.</li><li>Help with designing and implementing features for the new system infrastructure, working closely with cross-functional teams.</li><li>Actively engage in and lead continuous improvement initiatives, including documenting processes for optimal transparency and execution.</li></ul>Why Join? This role offers an exciting chance to be part of a forward-thinking team in an evolving industry. You will work closely with management and actively participate in leading systems transformation projects and process enhancements that shape the company's financial operations. Perks:<ul><li>Competitive salary and excellent benefits package.</li><li>Flexible hybrid work schedule to support work-life balance.</li><li>The company values internal growth and has a proven track record of promoting from within.</li><li>Employees enjoy excellent tenure, reflecting the supportive and collaborative work environment.</li></ul>If you're an experienced accounting professional looking to drive meaningful change and advance your career, you’ll find this opportunity both challenging and rewarding. Application Process: For quickest consideration, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@Roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.

Logistics Analyst Are you tech-savvy, detail-oriented, and passionate about delivering excellent customer service? Join our dynamic team as a Logistics Analyst and become an integral part of a healthcare organization committed to patient care through efficient order fulfillment and delivery coordination.Position SummaryWe are seeking a Logistics Analyst to oversee shipping operations that ensure critical medical supplies and orders reach patients' homes on time. You will coordinate and prepare drivers for delivery routes, follow up with drivers to ensure successful deliveries, and maintain efficient workflows using dispatch software systems. This role combines logistics expertise, customer service skills, and a medical administrative background in an exciting, fast-paced environment.Responsibilities:<ul><li>Order Fulfillment: Process and oversee shipping of patient orders to their homes, ensuring timely and accurate deliveries.</li><li>Driver Coordination: Organize driver schedules, routes, and delivery preparation, while following up with drivers to ensure successful delivery outcomes.</li><li>Systems Management: Utilize Microsuite, Microsoft Office, and CXT Dispatch Software to maintain and improve workflow efficiency.</li><li>Customer Support: Provide exceptional service by resolving delivery-related issues, communicating with patients regarding shipments, and ensuring satisfaction.</li><li>Medical Administration: Manage patient order records and collaborate with healthcare teams to ensure order accuracy and compliance with regulations.</li></ul>Requirements:<ul><li>Technical Skills: Proficient with Microsoft Office (Excel, Word, Outlook), Microsuite, and CXT Dispatch Software (training available for specific systems).</li><li>Experience: Background in logistics, medical administration, or customer service preferred.</li><li>Soft Skills: Excellent organizational abilities, strong communication skills, and ability to troubleshoot and problem-solve within tight deadlines.</li><li>Customer Focus: Commitment to delivering exceptional service to patients and drivers while maintaining professionalism in all interactions.</li></ul>

Senior BA/PM We are on the lookout for a dedicated Senior BA/PM. You will play a critical role in leading the development of requirements, project planning, and execution for strategic projects. You will be a key technology leader, working with business stakeholders from the inception of an idea through to execution. Responsibilities: • Guide stakeholders in defining business requirements, translating them into functional specifications.• Carry out comprehensive analysis to pinpoint areas for improvement and opportunities for innovation.• Foster and maintain robust relationships with key stakeholders, ensuring alignment between business needs and project outcomes.• Construct business cases, document business processes in collaboration with stakeholders.• Explore, develop, and communicate technical options to discern and communicate expected business results based on capabilities.• Convey complex business process, technology, or rule constraints and opportunities to technical and non-technical decision-makers.• Lead the design, selection, and implementation of new technologies and data processes.• Act as a leader in various technology projects across business areas, usually acting as both project manager and IT analyst and being the IT point of contact and liaison across the business and IT.• Lead complex business requirement workshops as a technology expert, clearly communicating dependencies and risks across project teams.• Participate and, at times, lead the estimating, scheduling, and monitoring user stories and backlogs.• Participate in change control and service delivery processes by providing appropriate documentation and subject matter expertise.• Support QA process and lead client UAT during each sprint or milestone of development.