11 results for Telecommunications Specialist in Hartford Ct

PC Technician We are offering a short term contract employment opportunity for a PC Technician in the IT Software industry based in Windsor, Connecticut. In this role, you will be primarily involved in setting up multiple desktops at a new location. Responsibilities: • Undertake the installation of computer hardware and ensure it functions optimally. • Execute the task of installing cables as part of the setup process. • Involve in racking activities for the efficient organization of hardware. • Perform hardware installation tasks with precision and accuracy.

IT Lead Technician Robert Half is growing its dedicated team of full-time IT consultants. We are experts in developing technology solutions for clients across local and national landscapes. Join us to not only shape innovative solutions but also hone your skills and learn new ones. Be a part of a forward-thinking team, passionately providing optimal solutions to our clients. We champion collaboration, nurturing productive and prosperous partnerships to perform as a high-caliber team. Position: IT Lead Technician In this role, you'll use your expertise in IT operations and infrastructure to help us deliver technical solutions that drive client success. As part of our collaborative team, you'll have the opportunity to make your mark and influence decision-making through the power of technology. If you have a passion for high level problem solving and managing technical teams, we encourage you to apply.

IT Support Technician 2 We are looking for an IT Support Technician 2 to join our team in New Haven, Connecticut. In this role, you will manage the complete desktop computing environment of a client department, maintain and update software and hardware inventories, and provide comprehensive support to clients, including training and emergency assistance. Responsibilities: • Overseeing a client department's desktop computing environment, ensuring smooth operation and integration of network and software products. • Setting up and managing departmental units in Active Directory, which includes analyzing and implementing group policy needs. • Keeping software up-to-date by conducting proactive site visits and maintaining an inventory of installed operating systems and application software. • Managing and maintaining computer hardware and peripherals, including recommending replacements and dealing with vendors for the acquisition of computer products. • Installing and coordinating repairs for a variety of computing devices and peripherals, both on the desktop and network attached. • Responding to both emergency and routine calls for computer assistance, supporting core services such as email, scheduling and backup systems, as well as client-specific applications. • Documenting all reported problems and actions taken to resolve them. • Providing support and training to clients in the use of their desktop equipment. • Analyzing, recommending, and implementing work-group computing solutions to meet departmental needs. • Training other support technicians and completing technical projects such as testing hardware and software products.

IT Support Technician 2 We are in search of an IT Support Technician 2 to be a part of our team, stationed in NEW HAVEN, Connecticut. The selected candidate will be tasked with managing the desktop computing environment of a client department, maintaining computer software and hardware, and providing support to clients in their use of desktop equipment. Responsibilities: • Manage the desktop computing environment of a client department, ensuring its smooth operation. • Maintain an inventory of installed operating systems and application software, ensuring all versions are up-to-date. • Keep an inventory of installed devices, recommend replacements according to guidelines, and interact with vendors in the acquisition of computer products. • Install and coordinate repairs of a wide variety of computing devices and peripherals on the desktop and attached to the network. • Respond to both emergency and routine calls for computer assistance in support of core services such as email, scheduling and backup systems, as well as client department-specific applications. Document all reported problems. • Train clients in the use of their desktop equipment, enhancing their understanding and proficiency. • Collaborate with others to ensure smooth integration of network and software products. • Analyze, recommend, and implement work-group computing solutions to meet client department’s needs. • Train other support technicians, sharing knowledge and expertise. • Complete and document technical projects such as the testing of hardware and software products.

Network Engineer We are offering a long-term contract employment opportunity for a Network Engineer in Mansfield, Connecticut. In this role, you will be primarily dealing with routing, switching, and network security. Your work will also revolve around various Cisco technologies and some Juniper systems. This role will involve working closely with wireless networks and network security, in addition to handling Cisco, Juniper, and Palo Alto Firewalls. Responsibilities: • Ensuring efficient and secure setup, configuration, and maintenance of routing and switching operations.• Understanding and implementing fundamentals of network security.• Working with various wireless networks such as Wi-Fi, Fiber, and 5G.• Handling VPNs and Firewalls for secure and efficient network communication.• Working mainly with Cisco technologies and some Juniper systems.• Managing Palo Alto Firewalls as well as Fortinet systems.• Handling IPAM Infoblox for efficient IP address management.• Operating with Nexus Switches and ISE (Identity Service Engine).• Managing and maintaining Cisco, Juniper routers, and switches.• Ensuring efficient wireless access and connectivity.• Monitoring network security and taking appropriate action when required.

Help Desk Analyst III We are offering a long-term contract employment opportunity for a Help Desk Analyst III in EAST HARTFORD, Connecticut. This role is within the thriving industry of information technology and services. The selected candidate will be working in a dynamic and fast-paced environment, providing critical support and solutions to various technical issues. Responsibilities: • Delivering comprehensive support for Cisco and Citrix Technologies. • Assisting with Android Development tasks, ensuring smooth operations. • Offering expert assistance in managing and troubleshooting Mac Computers. • Utilizing Microsoft and Active Directory skills for effective system management. • Providing support for Apple Devices, ensuring optimal performance. • Ensuring the proper functioning of Computer Hardware, identifying and resolving issues promptly. • Implementing Configuration Management best practices to enhance system efficiency. • Overseeing and managing software and hardware Deployments.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Hartford, Connecticut. This role primarily focuses on providing technical support and troubleshooting services for end-users, managing computer hardware, and ensuring the efficient operation of Android and Cisco technologies. Responsibilities • Provide technical support and troubleshooting services for end-users • Manage and maintain computer hardware and Dell technologies • Efficient operation of Android and Citrix technologies • Ensure the successful operation of Cisco technologies and Apple devices • Oversee the configuration management process • Utilize Active Directory for network user and resource management • Implement and manage backup technologies • Ensure the efficient operation of various software and hardware • Handle customer inquiries and provide appropriate solutions.

Help Desk Analyst II We are in the process of hiring a Help Desk Analyst II to join our team in the Healthcare/NHS industry, located in Meriden, Connecticut, United States. This role offers a long-term contract employment opportunity. As a Help Desk Analyst II, you will be the primary contact for technical assistance for our customers. Your duties will include remote troubleshooting, determining solutions for technical issues, guiding customers through problem-solving processes, and providing information on IT products or services. Responsibilities: • Serve as the primary point of contact for all technical inquiries from customers via phone or email.• Utilize diagnostic techniques to perform remote troubleshooting.• Determine and implement the most effective solution based on the issue and information provided by the customer.• Guide the customer through the problem-solving process, ensuring they understand the steps taken.• Escalate unresolved issues to the next level of support personnel.• Provide customers with accurate information regarding IT products or services.• Document all customer interactions, issues, and resolutions in the appropriate logs.• Regularly update customer status and information, ensuring records are accurate and up-to-date.• Utilize knowledge of Windows 10 in the troubleshooting and problem-solving process.

Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Danbury, Connecticut. The successful candidate will be joining our team, where they will be tasked with providing technical support, troubleshooting, and maintaining desktop systems. This role is crucial to ensuring smooth operations in our office environment within the industry. Responsibilities:• Provide technical support for desktop systems including imaging and deployment.• Troubleshoot and resolve issues related to Windows 10/11, Office 365, and printers.• Maintain and manage Active Directory.• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware for efficient problem-solving.• Manage Dell Technologies and Apple Devices in the office environment.• Employ knowledge in Backup Technologies and Configuration Management to ensure data safety.• Assist with the maintenance and support of PC/printer hardware.• Communicate effectively with customers to address their inquiries and resolve issues.• Monitor customer accounts and take appropriate actions when necessary.

Junior Salesforce Admin We are offering a contract-to-permanent position as a Junior Salesforce Admin in the industry at our New Haven, Connecticut location. This role is onsite and primarily involves supporting the implementation, customization, and maintenance of our Salesforce.com platform. The workplace offers a mix of remote and onsite work, with the expectation to be in office approximately once a month. Responsibilities: • Ensure the accuracy and integrity of our Salesforce.com database by assisting in data entry, cleansing, and maintenance activities.• Support the creation and upkeep of the Salesforce Service Cloud Knowledge base, optimizing content for quick searchability and maintaining a clear structure.• Provide frontline support to Salesforce.com users, resolving issues, and responding to inquiries promptly and professionally.• Collaborate with experienced CRM administrators to customize Salesforce.com to meet our specific organizational needs. This includes creating custom fields, objects, workflows, and reports.• Develop training materials and documentation to promote effective utilization of Salesforce.com among end-users, encouraging maximum adoption of the platform.• Assist in generating standard and ad hoc reports and dashboards to offer insights into sales performance, customer trends, and other critical metrics.• Stay updated about the latest features, updates, and best practices in Salesforce.com through training sessions, webinars, and self-directed learning.

Peoplesoft Database Manager We are offering an exciting opportunity for a Peoplesoft Manager in Western Massachusetts. As a Peoplesoft Manager, you will be responsible for managing a team of Database Administrators, ensuring the smooth operation of PeopleSoft applications, and maintaining the security and integrity of PeopleSoft databases. Responsibilities:• Leading a team of PeopleSoft Database Administrators, setting objectives, assigning tasks, and providing guidance to ensure productivity and effectiveness.• Working to ensure the efficient operation of PeopleSoft applications by identifying and resolving performance issues through tuning, indexing, and other optimization techniques.• Utilizing Information Technology Service Management (ITSM) frameworks to manage daily database operations and incidents.• Implementing and enforcing security policies and procedures to protect sensitive data stored in the PeopleSoft databases, while also monitoring database access to ensure compliance with security standards and regulations.• Ensuring the availability, integrity, and performance of PeopleSoft applications and databases, including Oracle or other supported database platforms.• Collaborating with Information Security teams to address vulnerabilities and mitigate security risks.• Partnering with application developers and system administrators to optimize PeopleSoft application database configurations and settings.• Designing and maintaining robust backup and recovery strategies for PeopleSoft databases to minimize data loss and downtime.• Conducting regular capacity planning exercises to anticipate future resource requirements and scale database infrastructure accordingly.• Implementing access controls, encryption mechanisms, and auditing procedures to protect sensitive data within PeopleSoft databases.