• Browse jobs
  • Find the right job type for you
  • Explore how we help job seekers
  • Finance and Accounting
  • Technology
  • Marketing and Creative
  • Administrative and Customer Support
  • Legal
  • Preview candidates
  • Contract talent
  • Permanent talent
  • Learn how we work with you
  • Executive search
  • Finance and Accounting
  • Technology
  • Marketing and Creative
  • Administrative and Customer Support
  • Legal
  • Technology
  • Risk, Audit and Compliance
  • Finance and Accounting
  • Digital, Marketing and Customer Experience
  • Legal
  • Operations
  • Human Resources
  • 2025 Salary Guide
  • Demand for Skilled Talent Report
  • Building Future-Forward Tech Teams
  • Job Market Outlook
  • Press Room
  • Salary and hiring trends
  • Adaptive working
  • Competitive advantage
  • Work/life balance
  • Inclusion
  • Browse jobs Find your next hire Our locations
    ;

    23 results for Product Support Specialist in Houston, TX

    RelevanceDate Posted
    Create a Job Alert
    Email me about new Product Support Specialist jobs in Houston, TX
    Are you sure you want to pass on this job?
    We are offering a permanent employment opportunity in the Service industry, located in Houston, Texas, 77079, United States. We are seeking a Product Support Specialist who will be instrumental in implementing and managing ITAM and CMDB tools. In this role, you'll have the opportunity to work in a team-oriented environment, with the flexibility of on-site work for three days a week.

    Responsibilities:
    • Administer the ITAM and Halo CMDB tool after implementation
    • Act as the primary point of contact for ITAM-related issues
    • Collaborate closely with a dedicated ITAM team, addressing any arising issues
    • Coordinate with the procurement team as needed
    • Ensure ITIL processes and standards are adhered to
    • Maintain computer hardware systems and manage software licensing
    • Communicate effectively with team members and stakeholders to ensure seamless operations
    • Utilize your ITIL - IT Infrastructure Library skills for efficient management of IT resources.
    • Minimum of 3 years of experience in a product support role within the Service industry.
    • Exceptional communication skills, both written and verbal, to effectively interact with customers and team members.
    • Comprehensive knowledge of computer hardware to diagnose and resolve product issues.
    • Proficient understanding of ITIL Processes to streamline support operations and enhance service delivery.
    • Familiarity with the ITIL - IT Infrastructure Library for effective IT service management.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    23 results for Product Support Specialist in Houston, TX

    Product Support Specialist We are offering a permanent employment opportunity in the Service industry, located in Houston, Texas, 77079, United States. We are seeking a Product Support Specialist who will be instrumental in implementing and managing ITAM and CMDB tools. In this role, you'll have the opportunity to work in a team-oriented environment, with the flexibility of on-site work for three days a week.<br><br>Responsibilities:<br>• Administer the ITAM and Halo CMDB tool after implementation<br>• Act as the primary point of contact for ITAM-related issues<br>• Collaborate closely with a dedicated ITAM team, addressing any arising issues<br>• Coordinate with the procurement team as needed<br>• Ensure ITIL processes and standards are adhered to<br>• Maintain computer hardware systems and manage software licensing<br>• Communicate effectively with team members and stakeholders to ensure seamless operations<br>• Utilize your ITIL - IT Infrastructure Library skills for efficient management of IT resources. Product Support Specialist We are looking for a Product Support Specialist to join our team in the Energy/Natural Resources industry based in Houston, Texas. This role involves providing technical and functional support to various production, operations, and EHS applications. You will also be responsible for new application implementations, business process analysis, and technology solution matching. <br><br>Responsibilities:<br>• Support and develop features in Energy/Production Balance software and Advanced Analytics software.<br>• Implement, debug, maintain and upgrade AVEVA PI system including PI Interface, PI Archive, PI AF, PI Vision, PI Web API, PI OLEDB and PI Integrator for BA.<br>• Design and implement AVEVA PI software solutions leveraging historian data.<br>• Support PI data integration with other IT systems in ETRM, Commercial Operations, O& M, and EHS using PI SDK, AF SDK, PI Web API and PI OLE DB.<br>• Interact with internal users to learn and document requirements that are then used to produce business requirements and architecture design documents.<br>• Provide subject-matter-expertise related to AVEVA PI, data analytics, and time-series studies to other teams and internal users.<br>• Manage projects and provide guidance during establishment of business requirements, white boarding sessions and workshops.<br>• Continuously learn new technologies that could help provide the right solutions to customers.<br>• Use a broad range of technical skills including SQL and Oracle Database Development, and programming and scripting using SQL, JavaScript, C#, PowerShell, JavaScript, HTML, CSS and XML.<br>• Data reporting using tools such as SSRS, PI reporting tools, MS Power BI, Tableau and others. IT Support <p><strong>Job Description:</strong></p><p>We are seeking an IT Support Specialist to join our team and provide technical assistance to our employees. In this role, you will be responsible for troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations of our technology infrastructure. You will assist with setting up new equipment, resolving technical problems, and providing end-user support through various communication channels, such as phone, email, and remote access tools. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused approach to IT support.</p> Plant Application Support Engineer We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies. <br><br>Responsibilities:<br><br>• Administer security settings and restrictions across all applications to maintain data integrity and confidentiality.<br>• Provide technical support to users, addressing production issues to ensure systems remain operational.<br>• Collaborate with software vendors to plan and execute upgrades, patches, and new modules.<br>• Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities.<br>• Support periodic user access reviews and internal audits to maintain system security.<br>• Work closely with business users to identify process optimization opportunities.<br>• Address production issues and resolve incidents, service tickets, and general inquiries raised by users.<br>• Support user acceptance testing to ensure solutions meet business requirements.<br>• Support the integration of our applications with other internal and external applications.<br>• Participate in application projects and change intakes, including requirement gathering, planning, and execution.<br>• Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies.<br>• Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals.<br>• Exhibit strong security practices with systems that handle sensitive data.<br>• Create and maintain comprehensive documentation of application architectures, configurations, and processes. Remote Intapp Application Support Engineer We are offering an exciting opportunity for an Intapp Application Support Engineer in Houston, Texas. The successful candidate will be responsible for supporting Intapp applications, troubleshooting technical issues, and engaging with senior stakeholders to address issues promptly and professionally. This role also requires a strong understanding of the ITIL framework and processes, including incident, problem, and change management.<br><br>Responsibilities:<br><br>• Provide hands-on support for Intapp Intake, Conflicts, Wallbuilder, and Integration Builder applications.<br>• Engage with senior stakeholders to promptly and professionally address technical issues.<br>• Contribute to upgrading system, migration, and building enterprise level systems from the ground up.<br>• Utilize experience in Python, PowerShell, and Java scripting to enhance system functionality.<br>• Support key critical technologies and systems within a corporate environment, including Document Management (iManage), Expense Management (Chrome River), e-Billing, Marketing, and Security/Confidentiality systems (Intapp Wallbuilder/iManage SPM).<br>• Work effectively in a team setting and independently to troubleshoot issues across multiple systems.<br>• Maintain a proactive attitude towards learning and adapting to recent technologies across the diverse technical landscape, encompassing areas such as front-end application support, infrastructure, and development.<br>• Document Knowledge Base (KB) articles and reference guides to enable 1st line support and entry level team members to easily pick up work.<br>• Leverage SQL Query skills to support and maintain enterprise applications, with a strong appreciation of applications design & development, including database (SQL), Servers/infrastructure technologies, and Integrations. Accounts Payable Specialist <p>Our client, located in the vibrant Spring Branch area of Houston, Texas, is seeking an experienced and driven Accounts Payable (AP) Specialist to join their team. This position is perfect for someone who thrives in a high-volume, fast-paced environment and excels at full-cycle AP processes.</p><p><br></p><p>Key Responsibilities:</p><p>Full-cycle Accounts Payable: Manage and process invoices, payments, and reconciliation efficiently.</p><p>Multi-Entity Support: Handle AP duties across multiple entities using Yardi or similar ERP systems.</p><p>PO & Non-PO Invoices: Process purchase order-based and non-purchase order invoices with accuracy and precision.</p><p>Ensure timely payments to avoid late fees — always on time and ahead of schedule!</p><p>Prepare and issue 1099s or demonstrate the ability and eagerness to learn.</p><p>Recognize and resolve discrepancies proactively with attention to detail.</p><p>Navigate high-volume financial operations seamlessly.</p><p>Collaborate with team members and colleagues with excellent communication skills.</p><p><br></p><p>Technical Proficiency:</p><p><br></p><p>Familiarity with Yardi or similar accounting systems is required.</p><p>Strong general tech skills — familiarity beyond QuickBooks is preferred.</p><p><br></p><p>Skillset:</p><p><br></p><p>Highly detail-oriented, with the ability to spot and resolve issues effectively.</p><p>High-volume AP experience is a must.</p><p>Proven ability to multi-task and manage deadlines well.</p><p>Strong tenure in previous roles showcasing dedication and reliability.</p><p><br></p><p>Mindset:</p><p><br></p><p>A solutions-oriented team player who takes ownership of tasks.</p><p>Thrives in a "can-do" environment and embraces challenges with a proactive attitude.</p><p><br></p><p>This is a direct hire opportunity paying up to 70K plus bonus and benefits working 100% in office. </p> Payroll Specialist <p>Are you detail-oriented, organized, and looking for a contract opportunity in payroll in The Woodlands? We are seeking a <strong>Payroll Associate</strong> to support payroll processing, employee inquiries, and compliance tasks. This role is essential to ensuring accurate and timely payroll processing while maintaining compliance with company policies and federal/state regulations. If you have a passion for accuracy, efficiency, and customer service, this could be the perfect role for you! Please apply for immediate consideration! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>&#128313; <strong>Payroll Processing & Compliance</strong></p><ul><li>Assist in processing payroll, ensuring employee wages, benefits, and tax deductions are accurately calculated and submitted on time.</li><li>Enter, update, and verify payroll data, including new hires, terminations, salary adjustments, and benefit elections.</li><li>Review payroll transactions for accuracy and ensure compliance with federal, state, and local regulations.</li><li>Assist in processing off-cycle payments, bonuses, and corrections when necessary.</li></ul><p>&#128313; <strong>Employee Support & Issue Resolution</strong></p><ul><li>Serve as a point of contact for employee payroll-related inquiries, troubleshooting issues, and ensuring prompt resolution.</li><li>Investigate and resolve payroll discrepancies, coordinating with HR and management as needed.</li><li>Educate employees on payroll processes, including direct deposit setup, tax withholdings, and benefit deductions.</li></ul><p>&#128313; <strong>Reporting & Record-Keeping</strong></p><ul><li>Generate, review, and distribute payroll reports and electronic files for internal and external stakeholders.</li><li>Maintain payroll records in compliance with company policies and audit requirements.</li><li>Prepare documentation for audits and assist with payroll-related reporting requests.</li></ul><p>&#128313; <strong>Year-End & Tax Processing</strong></p><ul><li>Assist in year-end payroll activities, including tax filings, W-2 processing, and reconciliation of payroll tax liabilities.</li><li>Ensure proper withholding and reporting of payroll taxes in compliance with IRS guidelines.</li></ul><p>&#128313; <strong>Payment Processing & Reconciliation</strong></p><ul><li>Process and reconcile payroll-related payments, including 401(k) loan repayments, garnishments, and other deductions.</li><li>Deposit payroll-related checks and ensure proper documentation of transactions.</li></ul><p><br></p> Compliance Specialist <p>Robert Half is partnering with a valued client to assist in their search for a Compliance Specialist for a contract opportunity. This role presents an excellent chance for an experienced professional to contribute to a dynamic team while gaining additional skills in compliance and risk management. If you have a strong attention to detail, advanced analytical capabilities, and a passion for ensuring regulatory compliance, this could be the perfect opportunity for you! Apply today!</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li><strong>Due Diligence Review</strong>:</li><li>Evaluate third-party due diligence questionnaires and accompanying documentation submitted by potential representatives, business partners, customers, large-scale contractors, and vessel agents.</li><li>Ensure documentation completeness and collaborate with business units to collect missing information.</li><li><strong>Research and Risk Analysis</strong>:</li><li>Perform comprehensive due diligence assessments using various research platforms.</li><li>Conduct targeted desktop research using open-source online searches.</li><li><strong>Risk Management Support</strong>:</li><li>Assist with risk assessments, including conducting employee interviews, identifying risks, creating mitigation plans, and tracking follow-up efforts.</li><li>Maintain active monitoring of the Compliance Inbox to address inquiries promptly.</li></ul> Administrative Assistant <p><strong>Position Overview</strong>: The Administrative Assistant provides key support to ensure the efficient operation of an office or department. This role requires excellent organizational skills, the ability to manage multiple tasks, and a proactive approach to problem-solving. The Administrative Assistant functions as a reliable point of contact, maintaining discretion, professionalism, and a positive attitude when supporting team members and executives.</p> Administrative Assistant <p><strong>Position Overview</strong>: The Administrative Assistant provides key support to ensure the efficient operation of an office or department. This role requires excellent organizational skills, the ability to manage multiple tasks, and a proactive approach to problem-solving. The Administrative Assistant functions as a reliable point of contact, maintaining discretion, professionalism, and a positive attitude when supporting team members and executives.</p> Bilingual Administrative Assistant <p><strong>Position Overview</strong>: The Bilingual Administrative Assistant provides key support to ensure the efficient operation of an office or department. This role requires excellent organizational skills, the ability to manage multiple tasks, and a proactive approach to problem-solving. The Bilingual Administrative Assistant functions as a reliable point of contact, maintaining discretion, professionalism, and a positive attitude when supporting team members and executives.</p> NA Customs Manager <p>Our client located in Willis, TX is seeking a highly experienced and motivated North America Customs Manager to oversee trade compliance and customs operations across the United States, Canada, and Mexico. The ideal candidate will ensure the company’s adherence to U.S. import/export regulations, maintain compliance with trade laws, and manage cross-border operations efficiently. This role requires exceptional technical knowledge, outstanding communication skills, and the ability to collaborate effectively across departments and with external consultants.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Trade Compliance Oversight: Ensure compliance with U.S. import/export regulations, including CFR Title 19 (Parts 0-140 and 141-199) and relevant rules for Mexico and Canada.</p><p>Customs Management: Lead customs operations, ensuring accurate and timely processing of import/export documentation and adherence to required practices.</p><p>Licenses and Certifications: Apply expertise as a U.S. Licensed Customs Broker or Certified Customs Specialist (CCS) to oversee and optimize customs processes.</p><p>MTR Expertise: Leverage 2+ years of working knowledge of the Maquiladora tax regime (MTR) to manage compliance for manufacturing operations in Mexico and support the company’s tax-efficient supply chain.</p><p>Supply Chain Support: Provide support for logistics and supply chain functions, with intermediate knowledge of supply chain management principles.</p><p>Data Reporting and Presentation: Pull, analyze, and present customs and trade compliance reports to senior management, ensuring clear communication and actionable insights.</p><p>Cross-Level Collaboration: Collaborate effectively with internal teams, consultants, and all levels of management to ensure smooth operations and compliance.</p><p>Team Management: Act as a people-oriented leader to foster positive relationships and a strong culture within the team and organization.</p><p><br></p><p><br></p> D365 F&O Sr BA We are seeking a D365 F& O Sr BA to join our team in the automotive industry based in Houston, Texas. In this role, you will serve as a specialist on Dynamics 365 F& O and Dynamics AX 2012, providing support to finance, accounting departments, and shared services teams. You will also be responsible for system analysis and support, financial modules and reporting, integrations and data management, and testing and system enhancements. This role offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Provide expertise and support for Dynamics 365 F& O and Dynamics AX 2012, acting as a key contact for finance, accounting, and shared services teams.<br>• Analyze and address system issues, escalating more complex cases as necessary.<br>• Collaborate with business users to understand requirements, adjust system settings, and suggest process improvements.<br>• Maintain up-to-date system documentation, configurations, and user guides to aid in ERP operations.<br>• Provide knowledge in General Ledger, Accounts Payable, Accounts Receivable, Budgeting, Fixed Assets, Organization Management, Treasury Automation Suite, Procurement & Sourcing, and Cash & Bank Management modules.<br>• Support SSRS, Financial Reporter, and Power BI reporting for financial and operational data insights, assisting in financial period closing activities.<br>• Collaborate with IT teams to support integrations between Dynamics 365 F& O and external systems, performing data validation, reconciliation, and migration tasks.<br>• Participate in the Dynamics 365 upgrade project, assisting with data mapping, cleansing, and all testing activities.<br>• Participate in testing new features, patches, and upgrades, documenting and communicating system enhancements, configuration changes, and business impacts to key stakeholders.<br>• Assist with user training and knowledge transfer for ERP processes and best practices, working closely with finance, accounting, treasury, procurement, and IT teams to align ERP solutions with business needs.<br>• Provide technical guidance and mentorship to entry level analysts and Dynamics 365 F& O users. Legal Assistant <p>Are you a detail-oriented and dependable professional with a passion for supporting high-energy litigators in their quest for justice? A boutique Litigation Firm located in The Heights is seeking a proactive and responsible Legal Assistant to join our close-knit team for a temporary assignment lasting several weeks.</p><p><br></p><p>About Us:</p><p>Our firm opened its doors in April 2024 and focuses on complex commercial litigation. We are a team driven by empowerment, accountability, and excellence. With three attorneys and one legal assistant, we foster a collaborative environment where integrity and professionalism are paramount.</p><p><br></p><p>The Role:</p><p>The ideal candidate for this position will possess strong organizational skills and a proven ability to manage priorities under tight deadlines. The right fit is someone who values accountability, works with integrity, and demonstrates strong technical skills in state and federal e-filing. Experience with Clio and familiarity with Dallas and Harris County filings are a plus.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle e-filing in state and federal courts accurately and promptly.</li><li>Use Clio to manage cases and assist attorneys in staying organized.</li><li>Prepare and file legal documents as needed.</li><li>Demonstrate accountability by asking the right questions and ensuring follow-through on all assigned tasks.</li><li>Work independently and with integrity to maintain the firm’s high standards.</li></ul> Bilingual Receptionist <p><strong>Position Overview</strong>: The Bilingual Receptionist serves as the first point of contact for visitors, clients, and employees, providing exceptional service in a warm, professional manner while ensuring seamless communication in two or more languages. This role requires strong organizational, multitasking, and interpersonal skills, as well as fluency in multiple languages to facilitate effective communication and build positive relationships within a diverse environment.</p> Fleet Application Support We are inviting applications for the role of Fleet Application Support, based in Houston, Texas. The selected candidate will be responsible for assisting with the planning, development, implementation, and support of tanker operations applications and other applications as required. The role entails working in a dynamic environment and necessitates an individual with a strong understanding of application architecture best practices.<br><br>Responsibilities<br><br>• Actively participating in the management activities of application vendors.<br>• Assisting in defining and gathering business needs in the area of information system solutions.<br>• Creating detailed IT solutions/services designs, ensuring they meet quality and performance requirements, and adhere to architectural roadmaps.<br>• Assisting with the development, building, configuring, customizing, integrating, and unit testing of solutions.<br>• Testing, debugging, and documenting applications while validating that the solutions meet quality, performance, architectural, and functional requirements.<br>• Assisting in the implementation of applications, including analyzing the current system environment, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures.<br>• Performing all activities associated with the implementation and maintenance of applications, while developing and recommending technical strategies and solutions to management.<br>• Managing configurations and ensuring other IT components needed to deliver IT services are identified, accounted for, reported, verified, and audited.<br>• Building and maintaining strong partnerships with business and application owners and other IT managers, while working with business users to identify and prioritize application support needs, issues, and development projects.<br>• Assisting the Manager on sourcing to ensure the best possible options are selected.<br>• Ensuring compliance with the Company's policies and Code of Conduct and Business Ethics (CoBE). PC Technician We are in search of a PC Technician to join our team based in Houston, Texas. In this role, you will tackle tasks related to computer hardware, utilizing Dell and IBM technologies, among others. This short-term contract employment opportunity offers a chance to work hands-on with Linux Technologies and Mac Computers, and will require skills in AB Testing and Active Directory.<br><br>Responsibilities:<br>• Handle computer hardware issues and ensure efficient operations<br>• Utilize Dell and IBM technologies to troubleshoot and resolve technical issues<br>• Implement Linux technologies for system enhancements and maintenance<br>• Work with Mac computers for various operational tasks<br>• Conduct AB Testing to ensure optimal system performance<br>• Administer Active Directory for user account management and access control<br>• Operate Apple Devices and perform necessary upgrades or repairs<br>• Utilize Backup Technologies to safeguard critical data<br>• Carry out Cable Installation for network setup and maintenance. ServiceNow Engineer <p>We are offering an opportunity for a ServiceNow Engineer to join our team, located in Houston, Texas. The role involves improving the user experience, optimizing workflows, and identifying low-code opportunities for both technical and business stakeholders. The ServiceNow Engineer will leverage expertise in process engineering to enhance the ServiceNow platform, ensuring seamless integration and exceptional functionality.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Design and implement user-centric workflows on the ServiceNow platform to enhance user experience.</p><p>• Streamline and optimize workflows using process engineering expertise to improve overall efficiency and effectiveness.</p><p>• Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements.</p><p>• Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise.</p><p>• Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing.</p><p>• Stay current with releases and solutions, apply ITIL/ITSM best practices, and prioritize "QA and Security First" in all implementations.</p><p>• Assist in troubleshooting production issues, manage time effectively, and work independently to meet deadlines.</p><p>• Develop ServiceNow solutions aligning with business and customer objectives.</p><p>• Deliver full ITSM Pro capabilities that maximize employee efficiency and engagement.</p><p>• Leverage automations and integrations, including Integration Hub and Automated Test Framework (ATF), in your workflow engineering.</p> Bilingual Executive Assistant <p><strong>Position Overview</strong>: The Bilingual Executive Assistant provides high-level administrative support to senior executives while ensuring seamless communication across multiple languages. This role requires exceptional organizational, multitasking, and interpersonal skills, as well as fluency in two or more languages to facilitate effective communication and collaboration within a global or multicultural environment.</p> Bilingual Executive Assistant <p><strong>Position Overview</strong>: The Bilingual Executive Assistant provides high-level administrative support to senior executives while ensuring seamless communication across multiple languages. This role requires exceptional organizational, multitasking, and interpersonal skills, as well as fluency in two or more languages to facilitate effective communication and collaboration within a global or multicultural environment.</p> ERP Integration Manager <p>We are offering an exciting opportunity for an ERP Integration Manager to join our team in Houston, Texas. The successful candidate will play a crucial role in driving operational efficiencies and revenue optimization through effective management of our digital solutions and integrations. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead the execution and analysis of complex business problems, formulating optimal solutions based on an in-depth understanding of Upstream Oil & Gas processes and our application landscape.</p><p>• Engage with business stakeholders at all levels to understand issues, provide recommendations, and build credibility, presenting findings and suggestions with confidence.</p><p>• Design end-to-end solutions that meet business requirements, align with good architectural patterns, and are composable and supportable.</p><p>• Assess use cases and recommend fit-for-purpose application platforms, integration technologies, and tools, conducting POCs and POVs as needed to assess technical feasibility and business impact/benefits.</p><p>• Foster an experimental mindset to drive innovation, challenging the status quo and bringing out-of-the-box ideas to the table.</p><p>• Understand, support, and ensure compliance with audit and control requirements, engaging effectively with auditors to explain observations and ensure zero deficiencies.</p><p>• Oversee the management of day-to-day support, operational activities, and enhancements as part of Managed Services delivery.</p><p>• Manage a diverse and geographically spread team of resources in a multi-vendor environment, fostering collaboration between IT, Fusion Teams, and business stakeholders.</p> Network Manager <p>We are seeking a skilled and experienced <strong>Network Manager</strong> to oversee, manage, and optimize the network infrastructure for a dynamic, large-scale enterprise environment, in the Houston area. The ideal candidate will bring expertise in working with <strong>Cisco-based network environments</strong>, <strong>F5 load balancer technologies</strong>, and <strong>SD-WAN solutions</strong>, combined with strong leadership in handling multi-million-dollar budgets and delivering superior network performance across enterprise-wide systems.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Infrastructure Design and Management:</strong></li></ol><ul><li>Plan, deploy, and oversee global enterprise network systems, ensuring seamless integration of Cisco hardware and software solutions.</li><li>Provide operational oversight of Cisco network environments, including routers, switches, firewalls, and wireless systems.</li><li>Manage SD-WAN solutions by ensuring optimized cloud connectivity across distributed environments.</li></ul><ol><li><strong>F5 Load Balancer Management:</strong></li></ol><ul><li>Configure and maintain F5 load-balancing solutions to ensure high availability, security, and performance of critical applications.</li><li>Partner with teams to develop and implement advanced traffic management policies and disaster recovery strategies.</li></ul><ol><li><strong>Enterprise-Wide Network Oversight:</strong></li></ol><ul><li>Manage complex network systems across multiple locations for a large-scale enterprise, handling high volumes of traffic and maintaining stability for mission-critical systems.</li><li>Identify and implement solutions to enhance scalability, performance, and security across the entire network infrastructure.</li></ul><ol><li><strong>Budget and Vendor Management:</strong></li></ol><ul><li>Develop, oversee, and manage large-scale budget expenditures for all network-related projects and operations.</li><li>Negotiate contracts and partnerships with technology vendors, ensuring cost-effective and innovative solutions are implemented.</li></ul><ol><li><strong>Team Leadership and Collaboration:</strong></li></ol><ul><li>Direct and mentor a team of network engineers and administrators within the organization.</li><li>Collaborate with cross-functional teams including IT, security, and project management to align network goals with business objectives.</li></ul><ol><li><strong>Network Monitoring and Troubleshooting:</strong></li></ol><ul><li>Maintain full ownership of network monitoring tools designed to detect, troubleshoot, and resolve technical issues.</li><li>Proactively identify risks and develop prevention strategies to ensure uninterrupted business continuity.</li></ul><p><br></p> Network Manager We are seeking an experienced and dynamic Network Manager to oversee and lead a team of skilled Network Engineers and Network Architects in designing, implementing, and maintaining robust network infrastructure solutions. The ideal candidate will have extensive knowledge and hands-on experience working in Cisco environments, proficiency in F5 technologies for application delivery and network security, and proven expertise in managing SD-WAN rollouts to optimize wide-area network performance. Key Responsibilities Leadership and Team Supervision: Manage, mentor, and guide a team of Network Engineers and Architects to ensure high-quality work and adherence to project timelines. Network Design and Implementation: Oversee end-to-end network design, development, and deployment, ensuring scalability, reliability, and security across the organization. Cisco Environment Management: Lead the configuration, optimization, and maintenance of Cisco networking solutions including routers, switches, and firewalls. SD-WAN Deployment: Drive successful rollout and management of SD-WAN solutions, enhancing WAN performance and cost efficiency. F5 Technologies Expertise: Oversee F5 load balancer configurations, application delivery networks, and security implementations, ensuring high availability and optimized user experience. Network Security: Ensure compliance with industry best practices, policies, and standards for network security, vulnerability management, and risk mitigation. Performance Monitoring: Establish performance metrics, analyze trends, and implement proactive strategies to maintain top-notch network reliability and scalability. Vendor Management: Coordinate and communicate effectively with hardware and software vendors to ensure that organizational requirements are met. Documentation and Reporting: Maintain up-to-date documentation of network configurations, changes, and troubleshooting processes. Prepare regular reports detailing network performance and issues.