14 results for Receptionist in Houston, TX
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Position Overview: The Bilingual Receptionist serves as the first point of contact for visitors, clients, and employees, providing exceptional service in a warm, professional manner while ensuring seamless communication in two or more languages. This role requires strong organizational, multitasking, and interpersonal skills, as well as fluency in multiple languages to facilitate effective communication and build positive relationships within a diverse environment.
Key Responsibilities:
Front Desk Support:
- Greet and assist visitors, clients, and employees warmly in person and remotely, using both languages as needed.
- Answer and direct incoming phone calls, ensuring messages are accurate and promptly delivered (Source: US Demand for Skilled Talent Q1 2025.pdf).
- Maintain the reception area, ensuring it is organized, clean, and professionally presented at all times.
Administrative Duties:
- Manage incoming and outgoing mail, packages, and documents.
- Assist with scheduling appointments and meetings, including coordinating conference room bookings.
- Provide light administrative support, such as data entry, filing, and document preparation in multiple languages (Source: thousands of job postings and Robert Half placements).
Communication and Translation:
- Serve as a bilingual liaison to communicate effectively between internal teams and external stakeholders.
- Translate messages, documents, and correspondence as needed to ensure consistent and clear communication.
- Respond to inquiries in both languages with professionalism and accuracy.
Customer Service and Relationship Building:
- Deliver exceptional customer service, addressing needs and concerns courteously and efficiently (Source: thousands of job postings and Robert Half placements).
- Build and maintain relationships with clients and vendors, demonstrating cultural awareness and sensitivity when interacting with diverse populations.
Support Coordination:
- Assist with scheduling, coordinating travel arrangements, and event planning.
- Facilitate communication and provide logistical support for meetings, conferences, and team activities.
Core Competencies/Skills:
- Language Proficiency: Fluency in English and at least one other language (e.g., Spanish, French, Mandarin, etc.), with strong written and verbal communication skills (Source: US Demand for Skilled Talent Q1 2025.pdf).
- Organization and Time Management: Ability to prioritize and multitask in a fast-paced environment.
- Customer Service Orientation: Strong interpersonal skills with the ability to handle inquiries or concerns in a friendly and professional manner.
- Technical Proficiency: Proficiency in software tools, including MS Office Suite (Word, Excel, Outlook), and receptionist systems.
- Problem Solving: Effective conflict resolution and decision-making skills that ensure smooth day-to-day operations.
- Discretion and Integrity: Maintains confidentiality when handling sensitive information.
Qualifications:
- Education: High school diploma or GED required; associate degree is a plus.
- Experience: 1–2 years of receptionist, administrative, or customer service experience; bilingual roles highly valued.
- Certifications: Certification in translation/interpreting or related areas is a plus but not required.
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