3 results for Claims Processor Administrative And Customer Support in Indianapolis, IN
Claims RepresentativeWe are in search of a Claims Representative to join our team in INDIANAPOLIS, Indiana. In this role, you'll be tasked with a variety of responsibilities, all revolving around the processing and management of claims. This role is pivotal within our organization, as it entails dealing with multiple programs simultaneously and the ability to adapt and apply feedback in a dynamic work environment. We are offering a contract to permanent employment opportunity.<br><br>Responsibilities: <br>• Manage and process customer claims in a timely and accurate manner<br>• Conduct thorough audits on all claims to ensure accuracy and compliance<br>• Utilize multiple software programs to handle and track claims<br>• Implement feedback received from supervisors and peers to improve work efficiency<br>• Maintain a flexible mindset to adapt to changing work environments and schedules<br>• Handle calculations related to claims processing and payout<br>• Keep track and update the status of claims regularly<br>• Ensure high attendance and punctuality to maintain workflow efficiency<br>• Use emotional intelligence to handle sensitive claims and customer interactions<br>• Maintain a comprehensive database of claims and their respective statuses.Billing ClerkWe are in search of a Billing Clerk to become an integral part of our team. This role entails maintaining precise and up-to-date financial records with a focus on billing operations. The position is situated in Indianapolis, Indiana, where you will be using unique accounting software systems, and handling customer queries and issues efficiently.<br><br>Responsibilities:<br><br>• Facilitate the processing of customer credit applications, ensuring accuracy and efficiency at all times<br>• Oversee and manage customer credit records, maintaining their accuracy consistently<br>• Handle and resolve customer inquiries, providing timely and suitable solutions<br>• Monitor and manage customer accounts, taking necessary actions when required<br>• Utilize accounting software systems for various accounting functions<br>• Manage both accounts payable and accounts receivable<br>• Efficiently handle and respond to inbound calls from customers<br>• Use ADP and other Financial Services software for billing and other financial operations<br>• Use computerized billing systems to ensure efficient and error-free billing procedures<br>• Utilize EHR System and Epic Software for various billing and accounting functions.Billing SpecialistWe are offering an exciting opportunity for a Billing Specialist in Indianapolis, Indiana. As a Billing Specialist, your primary role will be to manage and execute full-cycle billing functions and collaborate with various team members for efficient operations. You will also be expected to analyze financial data, ensure adherence to client billing requirements, and contribute to process improvements. <br><br>Responsibilities:<br><br>• Accurately execute full-cycle billing functions, including client bills, client statements, and audit letters.<br>• Collaborate effectively with the Finance Director, Billing Manager, and attorneys to ensure adherence to client billing requirements in monthly invoices.<br>• Actively participate in discussions related to client budgets and client rates.<br>• Analyze and address deductions to bills in collaboration with attorneys.<br>• Proactively contribute to improving the billing process to minimize future deductions.<br>• Monitor and update information for new clients and matters regarding billing guidelines, invoice formats/settings, discount, and rate arrangements.<br>• Assist the Billing Manager with mid-month and month-end proforma runs.<br>• Maintain professionalism and responsiveness to provide best-in-class service to attorneys, staff, vendors, and clients.<br>• Understand and efficiently use the Firm’s electronic billing system to process ebilling invoices.<br>• Identify performance trends and issues in relation to practice group profitability and client fee agreements.<br>• Generate reports, analyze data, and prepare spreadsheets.<br>• Analyze financial data to propose effective billing solutions.<br>• Understand discounting, rates, pricing, and volume discounts.<br>• Support team members and proactively assist others to meet deadlines.<br>• Process electronic invoicing of clients using client-determined external websites.<br>• Understand and utilize billing software to maintain information.<br>• Highlight aging WIP to Management and analyze for handling mainly during year-end close.