15 results for Help Desk Support Manager in Indianapolis, IN

Help Desk Analyst We are seeking a skilled Help Desk Analyst to join our team in Carmel, Indiana. The role involves collaborating with our Tech Assistance Center, managing Level 1 ticketing, and addressing end user needs. The position offers a contract to permanent employment opportunity, with a focus on providing tier 1 troubleshooting and maintaining client-facing professionalism. Responsibilities: • Manage Level 1 ticketing and respond to end user needs efficiently • Collaborate with the Tech Assistance Center to resolve technical issues • Troubleshoot issues related to virtual machines, networking, and storage in a VMware environment • Set up and troubleshoot printers and other hardware components • Uphold professionalism when interacting with clients and handling their issues • Utilize Active Directory and O365 for various tasks • Work with a variety of Windows versions, including 10 and 11, to support user needs • Provide Tier 1 desktop problem solving and resolution • Leverage knowledge of Android Development, Cisco Technologies, Citrix Technologies, and Configuration Management • Manage and deploy EO/IR systems, Apple Devices, and Computer Hardware effectively

Human Resources Manager We are in search of a Human Resources (HR) Manager to become a part of our clients team located in Brazil, Indiana, United States. As an HR Manager, your role will involve a broad range of HR functions such as staff development, employment practices, and performance management, while ensuring compliance with internal standards and regulatory requirements. Responsibilities: • First line support for all HR functions within the site, serving as the primary HR contact.• Collaborate with HR leadership and client group(s) leadership to foster excellence throughout the organization and cultivate intellectual capital.• Oversee HR practices to ensure consistency with business objectives, internal standards, and regulatory requirements.• Advise others on company policies, procedures, and programs relating to human resources.• Facilitate the Individual Contributor (IC) Process to provide each employee with career development opportunities and to expand the company’s intellectual capital.• Manage the salary appraisal process to ensure fairness, timeliness, and effective utilization of the tool by coaching leaders.• Resolve a wide range of employee relations issues, working with managers, supervisors, and employees, while balancing the interests of all parties.• Address human relations and work-related problems, meeting with leaders to determine effective solutions, such as additional training or communication improvements.• Oversee the hiring selection process, which includes sourcing, screening, and applying the Comprehensive, In-depth, Structured (CIDS) process to develop a robust candidate slate.• Onboard new employees to ensure compliance with human resources, safety, and quality policies and standards.• Administer benefits programs effectively.

Personal Injury Paralegal Litigation Paralegal – Plaintiff Personal InjuryLocation: Northeast IndianapolisCompany Overview We are a plaintiff personal injury firm with a strong focus on large commercial trucking litigation. With 40 employees, including 10 attorneys, the firm takes a personable, family-oriented approach to its work. Our collaborative team structure is divided into pre-litigation, litigation, and trial divisions, allowing cases to progress seamlessly through each stage. Guided by our founding partner, our team is passionate about helping clients and fostering long-term community connections.Position Summary We are seeking an experienced Litigation Paralegal with a background in plaintiff personal injury litigation to join our litigation division. In this role, you will serve as a File Manager, overseeing each case from the filing of the complaint through mediation. You will ensure files are on track, deadlines are met, and clients are informed, while also collaborating with attorneys and support staff to facilitate efficient case management.Key Responsibilities:<ul><li>Case Oversight: Manage the litigation file from the drafting of the complaint through to mediation, ensuring cases are actively progressing.</li><li>Scheduling and Coordination: Schedule mediations, depositions, and any case-related deadlines to keep cases on track.</li><li>Client Communication: Foster a strong relationship with clients by maintaining regular communication via phone and email (at least monthly). Offer guidance and support, especially in the earlier stages of the case when clients need extra attention.</li><li>Deadline Management: Proactively monitor and track all case-related deadlines to ensure timely completion of tasks.</li><li>Team Collaboration: Work closely with several attorneys as well as other paralegals and divisions across the firm to ensure each case progresses smoothly.</li><li>Strategic File Management: Maintain case activity while delegating specific tasks, such as discovery, to specialized support staff.</li></ul>

Administrative Assistant We are offering a short-term contract employment opportunity for an Administrative Assistant in Indianapolis, Indiana. This role is within an office setting and is crucial to supporting our leadership team and ensuring smooth daily operations. Responsibilities: • Providing administrative support to executives through effective calendar management and meeting scheduling. • Ensuring efficient day-to-day office operations and providing necessary support to the leadership team. • Coordinating travel arrangements for executives and team members as required. • Communicating with various internal and external stakeholders, acting as a liaison for the team. • Assisting a team of Executive Assistants, providing help and support as needed. • Utilizing Microsoft Excel to maintain and manage various data and records. • Scheduling appointments and managing executive calendars to optimize workflow. • Assisting in various administrative tasks as required to support the overall function of the office environment.

Audit Sr. - Public We are seeking an Audit Sr. - Public to join clients our team. This role is based in INDIANAPOLIS, Indiana, and involves extensive work in the financial industry. As an Audit Sr. - Public, you will play a crucial role in analyzing financial statements, providing financial management support, and ensuring compliance with relevant accounting standards. You will also be responsible for assisting with budgeting, forecasting, and general ledger accounting activities. Responsibilities: • In-depth analysis of balance sheets, income statements, and cash flow statements• Providing financial management support to clients or internal stakeholders• Collaborating with cross-functional teams to support business objectives• Assisting in the budgeting and forecasting processes• Conducting general ledger accounting activities, such as journal entries and account reconciliations• Ensuring compliance with relevant accounting standards and regulations• Guiding and mentoring entry level accounting staff• Preparing income tax in support of the Tax Department• Identifying financial trends, variances, and opportunities for improvement• Processing daily reconciliations and maintaining accurate audit schedules.

Office Coordinator Are you a detail-oriented detail oriented with a knack for technology and exceptional organizational skills? We’re seeking an Office Assistant to join a local and dynamic team! If you're comfortable navigating software, streamlining workflows, and supporting day-to-day office operations, apply now. Responsibilities: Provide administrative support, including scheduling, organizing meetings, and responding to inquiries Utilize office technology and digital tools to maintain and update records Manage and operate cloud-based systems, collaboration tools, and software applications Create reports, presentations, and documentation using advanced Excel, Word, or similar platforms Coordinate inventory of office supplies and equipment using an online tracking system Maintain data accuracy in customer relationship management (CRM) software Troubleshoot basic IT issues and liaise with tech support for higher-level problems

Accounts Receivable Supervisor/Manager We are offering a long term contract employment opportunity for an Accounts Receivable Supervisor/Manager in Fishers, Indiana. As a key member of our team, you will play a pivotal role in managing the A/R team, reviewing customer accounts, resolving customer disputes, and maintaining financial security. This role is integral to ensuring smooth financial operations within our company. Responsibilities: • Supervise the A/R team and ensure their work's accuracy • Regularly review customer accounts to ensure adherence to payment terms and pursue overdue accounts • Investigate and resolve customer queries and disputes efficiently • Generate weekly, monthly, and quarterly reports on collections and disbursements • Collaborate with the sales team to ensure credits and collections are carried out as per company standards • Support financial planning by forecasting cash • Adhere to internal accounting controls to maintain financial security • Address late-paying customers in a friendly and personalized manner • Utilize Accounting Software Systems and Billing Functions to streamline processes • Supervise B2B collections, Credit - Collections, and Cash Applications.

Human Resources (HR) Assistant We are seeking a skilled Human Resources (HR) Assistant to join our team in the Healthcare industry based in Greenwood, IN. This role offers a contract to permanent employment opportunity. As an HR Assistant, you will be tasked with managing and maintaining employee databases, assisting in policy creation, and handling payroll duties. You will also participate in the recruitment process, employee orientation, and training coordination. Schedule: Monday - Thursday, 8:30am - 5pm; Friday, 8:30am - 4pm. Responsibilities:• Offer administrative support to the HR department by effectively managing employee databases and emails• Oversee employee attendance and leave records to support payroll operations• Work alongside the HR Manager in formulating policies, conducting hiring processes, and administering salaries• Aid the recruitment process by posting job vacancies online, shortlisting potential candidates, and organizing job interviews• Organize and manage orientation and training sessions for new employees• Serve as a point of contact for employees, ensuring effective communication and prompt resolution of their queries• Oversee and coordinate the HR department schedules, including meetings and events• Ensure strict adherence to employment and labor laws to maintain compliance.

Accounting Manager/Supervisor Exciting Job Opportunity: Temp-to-Hire Accounting Manager/Supervisor Are you an experienced accounting professional ready to take your career to the next level? Robert Half Talent Solutions is thrilled to offer a temp-to-hire Accounting Manager/Supervisor role with a global, first-class organization based in Indiana! This is your chance to join a dynamic team, contribute to exciting international projects, and pave the way for growth within an innovative company. Why You’ll Love This RoleGlobal Impact: Work closely with the Japan subdivision on international projects, including large automotive powertrain systems, electric fuel solutions, semiconductors and other realms.Collaborative Team: Join a close-knit team of driven professionals, providing leadership and direction on AP, AR, and job cost accounting (Dynamics NAV, etc.).Engaging Work Environment: Take part in exciting team activities and thrive in a collaborative, people-focused culture.Bonuses + Benefits: Enjoy bonuses, profit sharing into your 401(k), and a structured ramp up process to ensure success in your new role.Future Growth: Work closely with leadership (including the Director of Accounting and CFO) and position yourself for future growth—potentially as a Director of Accounting or other leadership roles... Key ResponsibilitiesLead and support accounting functions, including auditing, financial statement prep, and payroll.Collaborate with engineering and project teams to help manage sales orders and cost-to-completion projections.Provide international financial expertise, including currency conversion (e.g., yen, pesos) and adherence to international accounting standards/practices.Oversee month-end financial close schedules, ensuring accurate books with a 7-day close.Skills & Experience You’ll BringProficiency in Microsoft Office Suite and accounting software systems, such as Microsoft Dynamics NAV/Business Central.

Financial Planning & Analysis Manager Robert Half is seeking a Financial Reporting and Analysis Manager for a growing Cincinnati area manufacturing company. Below are the responsibilities for the FP& A Manager position. Duties & Responsibilities:• Manage and oversee the annual budgeting, forecasting, and long-range financial planning processes.• Develop and maintain complex financial models to support decision-making across the organization.• Analyze financial data to identify trends, risks, and opportunities for growth.• Collaborate with cross-functional teams to ensure alignment of financial plans with strategic objectives.• Drive improvements in financial processes, systems, and reporting capabilities to enhance efficiency and accuracy.• Evaluate potential investments, mergers, and acquisitions to support growth initiatives.• Mentor and develop FP& A team members, promoting a culture of continuous learning and professional growth.For immediate consideration please contact Jarrod Moon (859)229-3603

Billing Specialist We are offering an exciting opportunity for a Billing Specialist in Indianapolis, Indiana. As a Billing Specialist, your primary role will be to manage and execute full-cycle billing functions and collaborate with various team members for efficient operations. You will also be expected to analyze financial data, ensure adherence to client billing requirements, and contribute to process improvements. Responsibilities: • Accurately execute full-cycle billing functions, including client bills, client statements, and audit letters. • Collaborate effectively with the Finance Director, Billing Manager, and attorneys to ensure adherence to client billing requirements in monthly invoices. • Actively participate in discussions related to client budgets and client rates. • Analyze and address deductions to bills in collaboration with attorneys. • Proactively contribute to improving the billing process to minimize future deductions. • Monitor and update information for new clients and matters regarding billing guidelines, invoice formats/settings, discount, and rate arrangements. • Assist the Billing Manager with mid-month and month-end proforma runs. • Maintain professionalism and responsiveness to provide best-in-class service to attorneys, staff, vendors, and clients. • Understand and efficiently use the Firm’s electronic billing system to process ebilling invoices. • Identify performance trends and issues in relation to practice group profitability and client fee agreements. • Generate reports, analyze data, and prepare spreadsheets. • Analyze financial data to propose effective billing solutions. • Understand discounting, rates, pricing, and volume discounts. • Support team members and proactively assist others to meet deadlines. • Process electronic invoicing of clients using client-determined external websites. • Understand and utilize billing software to maintain information. • Highlight aging WIP to Management and analyze for handling mainly during year-end close.

Technical Writer I We are offering a long term contract employment opportunity for a Technical Writer I in Batesville, Indiana. This role involves creating, developing, writing, and editing operational and instructional documents to support the end-users of company products. The position will necessitate collaboration across different teams and the management of multiple projects simultaneously. Responsibilities: • Creating and developing operational and instructional documents to support end-users of company products. • Ensuring that all documents conform to existing department style guidelines, quality assurance, and regulatory standards. • Collaborating cross-functionally to plan, research, develop, and prepare publication plans for each assigned project. • Managing the development and production of documents within budget and schedule. • Conducting interviews with technical staff and other functional groups to gather information for projects. • Providing rough drafts, sketches, and other appropriate inputs required for illustrators to create illustrations and artwork for final documents. • Revising existing documents to support product changes. • Learning unfamiliar technical communication tools quickly and documenting complex technologies. • Working with the Tech Comm team to obtain translation and delivery schedule estimates and sharing them with project teams. • Prioritizing work appropriately to satisfy multiple project teams and seeking assistance from colleagues to resolve conflicting project demands.

Accounts Receivable Specialist Accounts Receivable Specialist (Contract-To-Hire)Location: West Side of Indianapolis, IN. Must be local to the IN marketSchedule: In-office 2-3 days per week for training, remote work Monday-Thursday Are you an experienced Accounts Receivable specialist looking for your next career opportunity? Our client, a reputable property management company located on the west side of Indianapolis, is seeking a detail-oriented professional who thrives in a fast-paced environment to join their team in a contract-to-hire role. Job Summary:The Accounts Receivable Specialist will play a key role in maintaining and managing accounts, processing invoices, conducting collections, preparing reports, and ensuring compliance with internal procedures and regulations. This hybrid position offers the opportunity for in-office training before transitioning to primarily remote work. Key Responsibilities:<ul><li>Maintain resident accounts in accounting software, including verifying, correcting, and entering tenant information.</li><li>Manage daily private pay and insurance billing tasks.</li><li>Process notices, rent increases, and resident collections as per company policy.</li><li>Collaborate with directors to approve monthly rent rosters, prepare invoices, and reconcile payments.</li><li>Utilize Sage Intacct to enter receipts and troubleshoot underpayments or nonpayments.</li><li>Respond promptly to accounts receivable inquiries and provide exceptional customer service.</li><li>Generate regular reports such as aged receivables, outstanding payment data, and conversion metrics using Excel and accounting tools.</li><li>File resident certifications, long-term care insurance forms, and maintain department documentation.</li><li>Monitor the Accounts Receivable email account and assist with budget entries, monthly bank statements, and other administrative tasks.</li><li>Support related accounts payable duties as needed during cross-training.</li></ul>Why Join Us? <ul><li>Work with a trusted property management company committed to excellence.</li><li>Hybrid work flexibility after initial training period.</li><li>Opportunity for professional growth in a contract-to-hire role.</li><li>Collaborative work environment with training and cross-functional exposure.</li></ul>Location:This role is based on the west side of Indianapolis. Short-term in-office attendance for training will be required, followed by a remote work schedule Monday-Thursday.

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Westfield, Indiana. Receptionist will be the first point of contact for the organization and will play a crucial role in ensuring smooth operations. Responsibilities: • Serve as the first point of contact for all incoming calls and direct them to the appropriate department or personnel • Welcome visitors by greeting them professionally and courteously, in person or on the telephone • Ensure efficient communication by accurately taking and delivering messages • Keep a safe and clean reception area by complying with procedures, rules, and regulations • Contribute to team effort by accomplishing related results as needed • Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs • Support organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments • Handle multiple lines, transferring calls as necessary • Maintain customer trust by keeping client interactions confidential • Utilize excellent customer service skills and exceed customers' expectations • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Software Implementation Analyst We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products. Responsibilities: • Configure and test solutions to ensure they meet client requirements • Act as a project manager for solution delivery, overseeing the project from inception to completion • Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features • Identify opportunities for account growth and upsell services by showcasing the value we provide • Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients • Communicate solutions to clients clearly through various communication channels • Collaborate with product and engineering teams to troubleshoot and resolve implementation issues • Continuously expand product knowledge and stay updated on emerging technologies • Develop project scopes by gathering technical requirements and understanding timelines and deliverables • Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.