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73 results for Customer Experience Specialist in Los Angeles, CA

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Job Title: Customer Service / Inside Sales Representative

Location: Inglewood, CA

Pay Rate: $25 per hour

Job Type: Full-Time | On-Site | Monday – Friday

About the Role:

We’re looking for a motivated and detail-oriented Customer Service / Inside Sales Representative to join our team in Inglewood, CA. In this role, you’ll be the first point of contact for our customers, providing exceptional service, responding to inquiries, and actively assisting with inside sales efforts. The ideal candidate is someone who thrives in a fast-paced environment, communicates well, and enjoys building customer relationships.

Key Responsibilities:

Respond to incoming calls, emails, and messages from customers in a professional and timely manner
Provide accurate information on products, pricing, availability, and order status
Process customer orders and ensure timely follow-up and delivery
Proactively reach out to existing and potential clients to promote products and services
Maintain customer accounts and update CRM systems with accurate contact and sales information
Handle returns, exchanges, and resolve customer complaints with a positive attitude
Collaborate with the sales, logistics, and operations teams to ensure a smooth customer experience
Identify opportunities to upsell or cross-sell based on customer needs

Qualifications:

2+ years of experience in customer service, inside sales, or a related field
Strong verbal and written communication skills
Proficient with Microsoft Office and CRM systems (e.g., Salesforce, HubSpot)
Comfortable working in a fast-paced environment with competing priorities
Detail-oriented and able to multitask efficiently
Bilingual (Spanish/English) is a plus but not required
High school diploma or equivalent required; associate degree or higher is a plus

What We Offer:

Competitive hourly pay at $25/hr
Opportunities for growth and advancement
Supportive team environment
On-site training and continued development
Health benefits available after probationary period

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

73 results for Customer Experience Specialist in Los Angeles, CA

Customer Service Representative Job Title: Customer Service / Inside Sales Representative Location: Inglewood, CA Pay Rate: $25 per hour Job Type: Full-Time | On-Site | Monday – Friday About the Role:We’re looking for a motivated and detail-oriented Customer Service / Inside Sales Representative to join our team in Inglewood, CA. In this role, you’ll be the first point of contact for our customers, providing exceptional service, responding to inquiries, and actively assisting with inside sales efforts. The ideal candidate is someone who thrives in a fast-paced environment, communicates well, and enjoys building customer relationships. Key Responsibilities:<ul><li>Respond to incoming calls, emails, and messages from customers in a professional and timely manner</li><li>Provide accurate information on products, pricing, availability, and order status</li><li>Process customer orders and ensure timely follow-up and delivery</li><li>Proactively reach out to existing and potential clients to promote products and services</li><li>Maintain customer accounts and update CRM systems with accurate contact and sales information</li><li>Handle returns, exchanges, and resolve customer complaints with a positive attitude</li><li>Collaborate with the sales, logistics, and operations teams to ensure a smooth customer experience</li><li>Identify opportunities to upsell or cross-sell based on customer needs</li></ul>

Dynamics 365 CRM Support Specialist We are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support. Responsibilities: • Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality. • Develop and implement Power Apps to enhance user experience and productivity. • Contribute to the implementation process, ensuring smooth and efficient application rollouts. • Leverage your knowledge of Business Central and Project Operations to support daily operations. • Utilize advanced Excel skills to manage and analyze data effectively. • Employ Configuration Management techniques to maintain system stability and efficiency. • Provide high-level customer service, resolving inquiries and issues promptly. • Train and support users, fostering a comfortable and productive environment for application use. • Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports. • Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system. • Create workflows that streamline processes and enhance user experience. • Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner. • Provide End User Training and End-User Support, aiding in the smooth operation of the system.

Customer Service Representative We are offering a temporary employment opportunity within the banking industry, located in Pasadena, California. The role of a Customer Service Representative will involve processing client transactions, maintaining customer satisfaction and ensuring compliance within banking procedures. For immediate consideration, email your resume and call 626-463-2031. Responsibilities:• Prioritize customer service by addressing and resolving basic account issues.• Accurately process customer banking transactions.• Maintain utmost accuracy and efficiency in all customer interactions.• Balance and maintain cash drawer with precision.• Promote banking products and services when necessary.• Utilize skills in Microsoft Excel and Word for data entry and email correspondence.• Schedule appointments and manage inbound and outbound calls.• Adhere to all banking policies and procedures for compliance.• Proactively handle customer queries through answering inbound calls.• Process order entries in a timely and accurate manner.

Customer Service Coordinator We are in search of a Customer Service Coordinator to join our team located in Redondo Beach, California, United States. This role is centered around providing high-quality service to our clients who are in the process of relocation. You will be responsible for managing customer interactions, overseeing service delivery resources, and handling any changes in schedules. This role offers a contract to permanent employment opportunity. Responsibilities: • Assist clients through various communication channels like phone calls, text messages, or emails. • Assign and rate service delivery resources based on the specific needs of each job. • Manage schedule changes efficiently, coordinating with the relocating family, service delivery team, and Primary Coordinator. • Maintain regular communication with the Primary Coordinator at our partner companies for updates. • Review and process bills from contractors, preparing a comprehensive billing package. • Address and solve any service issues in collaboration with your Team Leader and Manager. • Accurately input customer data and order entries into our system. • Balance the margin generated on jobs while ensuring high-quality service. • Respond promptly to occasional inquiries from Customers and Vendors outside of regular working hours. • Perform any other duties as assigned by the management team.

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are actively searching for a Customer Service Representative based in Newport Beach, California. This role falls within a hybrid workplace model, combining work from home and on-site duties. The job function primarily involves processing customer transactions, managing customer accounts, and resolving customer inquiries in a precise and efficient manner. Responsibilities: • Manage customer loyalty programs and keep a close eye on their status. • Accurately process all relevant business transactions across various systems such as NetSuite, Salesforce, and in-house applications. • Assist in the execution of special projects as directed by the management. • Efficiently handle customer and sales rep inquiries via phone, chat, and email. • Maintain and update customer accounts with the utmost accuracy. • Place orders for customers and monitor their shipment status. • Gather and record valuable customer information for future reference. • Strive to achieve both team and individual departmental goals and objectives. • Handle promotional or training product-related inquiries and requests. • Provide timely responses and prioritize offline workload effectively.

Bilingual Customer Service Rep. Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call (818) 703-8818 for immediate consideration. • Assist customers in Spanish and English over the phone • Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in the Government sector, based in Burbank, California, United States. As a Customer Service Representative, you will be the primary point of contact for our customers, manage customer inquiries, and maintain detailed and accurate customer records. Responsibilities: • Serve as the first point of contact for customers, providing exceptional service over phone and email correspondence • Respond to inbound calls and emails, addressing customer questions and concerns promptly and professionally • Manage data entry tasks, ensuring customer information is accurately recorded and updated in our system • Use Microsoft Excel and Word for various administrative tasks, including order entry • Schedule appointments and manage inbound and outbound calls with efficiency and accuracy • Monitor customer accounts, identifying any issues and taking appropriate action when necessary • Provide call center customer service, ensuring all calls are handled efficiently and effectively.

Customer Service Representative We are seeking a diligent and proficient Customer Service Representative in Gardena, California. This role offers a contract to permanent employment opportunity, where you will be tasked with managing customer interactions and maintaining an organized record system within our industry. Responsibilities: • Efficiently handle inbound and outbound customer calls • Ensure timely communication with customers • Accurate and expedient data entry of customer information • Schedule appointments as required • Proficient in using Microsoft Excel and Word for data management and correspondence • Maintain professionalism in a fast-paced environment • Possess a positive attitude and display it in interactions • Knowledge of Warehouse Management System would be beneficial • Bilingual proficiency would be a plus, with English being the primary language • Willingness to work flexible hours.

Accounts Receivable Specialist A growing company in the manufacturing industry is offering a contract to permanent employment opportunity for an Accounts Receivable Specialist located in Vernon, California. This role is within the financial industry and will be based in an office environment. As an Accounts Receivable Specialist, you will be addressing financial and accounting issues, reconciling short payments, and handling deductions related to both trade and non-trade promotional allowances for our major retail accounts. Responsibilities: • Reconcile and research short payments and deductions to address financial and accounting issues• Handle customer service issues via phone or email• Review remittance information, purchase orders, and invoices to understand customer deductions• Collaborate with sales, operations, and accounting departments to ensure accurate data for deduction analysis• Contact customers to clarify deduction claims, gather supporting documentation, and research potential issues• Initiate disputes for invalid deductions, providing detailed justifications and actively work to recover funds• Validate and process check requests, credits, refunds or adjustments from major retail accounts• Maintain an updated aging report• Calculate products sold by units, pallets, truckloads to reconcile trade promotional deductions• Prepare reports summarizing deduction activity, track progress on resolving disputes, and maintain detailed records of customer interactions• Partner and communicate with cross functional teams to troubleshoot and address issues• Use extensive and detailed math skills for data evaluation, entry, and reconciliation• Communicate with brokers, grocery accounts, and independent sales teams• Perform additional duties as needed for the efficient operation of the department.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the medical industry, located in Glendora, California. As a Customer Service Representative, you will serve as the primary point of contact for our medical community customers, ensuring the smooth processing of orders and providing exceptional customer service. Responsibilities: • Handle high volumes of inbound calls for order placement, inquiries, and payments with clarity, knowledge, and confidence • Proactively manage and update customer information in the Customer Relationship Management and ERP software system • Collaborate across multiple departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, Shipping, etc., to deliver exceptional service • Maintain a strategic approach while dealing with detailed tasks, keeping an eye on larger issues like inventory levels, shipping timelines, and customer priorities • Act as a backup for processing international orders • Assist in the completion of company projects • Handle delicate customer situations professionally, interacting with customers and sales representatives effectively • Exhibit flexibility in dealing with diverse customer personalities and sales representatives • Utilize Microsoft Excel and Microsoft Word for data entry and email correspondence.

Customer Service Representative We are in search of a Customer Service Representative to be an integral part of our team in Valencia, California. In this role, you will be the primary point of contact for our customers, handling their inquiries, processing orders, providing product information, and resolving product-related issues. This is a customer-centric role that requires interaction with customers through calls and emails, and occasional front desk phone answering. Responsibilities • Address customer inquiries and resolve issues through phone calls • Accurately process orders and licenses • Maintain detail-oriented correspondence with customers via email • Provide detailed product information to customers • Ensure accuracy in data entry to avoid errors • Work collaboratively with the team to deliver excellent customer service • Serve as a backup for answering front desk phones when necessary • Handle a fast-paced environment while multitasking • Be available to work overtime and weekends if necessary • Demonstrate proficiency in Word, Excel, and Adobe Acrobat • Provide accurate quotes to customers and ensure prompt follow-up

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Wholesale Distribution industry based in Carson, California. This role is centered around customer interaction, record maintenance, and order processing. Responsibilities: • Efficiently manage inbound and outbound calls to handle customer inquiries. • Utilize Microsoft Excel and Word to update and maintain accurate customer records. • Provide comprehensive, accurate, and valid information to customers through appropriate methods and tools. • Process customer orders and quotes with precision and efficiency. • Maintain and enhance knowledge of the product line to provide effective service. • Employ excellent email correspondence skills to communicate with customers. • Schedule appointments as necessary. • Adhere to established communication procedures, guidelines, and policies.

Medical Customer Service Representative We are in search of a Customer Service Representative to join our team. As part of this role, you will be charged with the crucial task of processing customer requests, maintaining accurate customer records, and handling customer inquiries. This role also includes the responsibility of monitoring customer accounts and taking appropriate action. Responsibilities• Efficiently process customer credit applications • Maintain accurate records of customer credit• Act as the point of contact for customer inquiries and resolve them effectively• Monitor customer accounts and take necessary actions• Ensure adherence to department standards and metrics• Display excellent communication skills and commitment to superior customer service• Utilize double monitors for data entry while maintaining phone etiquette and proper guidelines• Assist other team members with daily paperwork load as needed to resolve and/or document patient issues• Recognize financial, medical, and legal risks based on data collected during customer interactions and follow appropriate procedures• Translate oral information into concise and accurate written documentation as per guidelines• Assist new or potential members in the choice of a primary care provider and provide general information about the medical group.

Customer Service Representative We are inviting applications for a Customer Service Representative role based in Torrance, California. This role is in the manufacturing industry and offers a contract to permanent employment opportunity. As a Customer Service Representative, you will be expected to manage customer orders, process return requests, and address customer complaints and inquiries. Responsibilities: • Offer exceptional customer support in person, through phone calls, emails, and faxes. • Efficiently input customer orders. • Issue return authorization numbers and process warranty returns. • Resolve customer complaints, concerns, and inquiries in a timely manner. • Keep updated with product lines, market trends, and related events. • Report customer complaints and errors to the management team. • Maintain organized and accurate files of pick tickets. • Show consistent reliability and attendance. • Perform any other duties assigned by the management team.

Accounts Receivable Specialist Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.· Entering, posting and reconciling of batches.· Researching and resolving customer A/R issues· Preparing aging reports· Placing billing and collection calls· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.· Good attention to detail and strong Microsoft Excel skills.· 1+ year of recent Accounts Receivable,· Experience with Great Plains is a must.

Accounts Receivable Specialist We are currently seeking an Accounts Receivable Specialist to join our team, located in Newbury Park, California. This role offers a contract to permanent employment opportunity within our organization. As an Accounts Receivable Specialist, you will be responsible for managing customer accounts, processing credit applications, and maintaining accurate records. Key responsibilities: • Accurately and efficiently processing credit memos and adjustments when needed • Collaborating with internal teams to ensure accurate billing and payment application • Investigating and resolving any billing discrepancies or customer disputes • Providing updates to management through the preparation of regular aging reports • Ensuring compliance with internal policies and accounting standards • Assisting with month-end closing procedures related to Accounts Receivable • Keeping organized records of all account transactions and communications • Monitoring incoming payments and posting them to customer accounts • Reconciling accounts and following up on past-due balances • Timely generation and dispatch of accurate invoices to clients.

Senior Client Services Associate We are a forward-thinking financial services firm dedicated to helping high-net-worth individuals, families, and businesses achieve long-term financial success through intelligent, personalized strategies. With a strong reputation built on trust, expertise, and exceptional service, we pride ourselves on delivering an elevated client experience at every interaction.As we continue to grow, we're looking for a detail-oriented, proactive Client Services Senior Associate to join our team in the South Bay office. This is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is ready to take their financial services career to the next level. What You’ll Be DoingAs a Client Services Senior Associate, you’ll serve as a key liaison between clients, advisors, and operations—ensuring that every touchpoint reflects the high standards of Validus Capital. Your responsibilities will include:<ul><li>Delivering outstanding service to our clients through prompt, professional communication and proactive support</li><li>Managing and processing account openings, transfers, money movements, and other client requests with accuracy and efficiency</li><li>Acting as a point of contact for high-net-worth clients, answering questions and resolving issues with tact and urgency</li><li>Supporting financial advisors with meeting preparation, documentation, and follow-up</li><li>Monitoring workflows to ensure timely completion of tasks and regulatory compliance</li><li>Building trusted relationships with custodians (Schwab, Fidelity, etc.) and internal departments</li></ul> <ul><li>3–5+ years of client service experience in a wealth management, financial advisory, or investment firm</li><li>Deep knowledge of financial operations, investment accounts (IRAs, Trusts, Brokerage), and custodians such as Schwab, Fidelity, or Pershing</li><li>Excellent verbal and written communication skills with a client-first mindset</li><li>Highly organized with sharp attention to detail and the ability to manage competing priorities</li><li>Tech-savvy and comfortable using CRM systems, Microsoft Office Suite, and financial software platforms</li><li>FINRA licenses (Series 7, 63/66) are a plus, but not required</li><li>Professional, poised, and collaborative demeanor—comfortable interacting with high-net-worth clients and senior leadership</li></ul> <ul><li>Compensation: Competitive salary up to $120,000+, depending on experience</li><li>Bonus potential and generous benefits package</li><li>Hybrid work flexibility and a beautiful South Bay office location</li><li>Opportunity for growth within a well-established and respected firm</li><li>Supportive, collaborative team culture with high standards and integrity</li><li>Assisting with special projects and process improvements to enhance client experience and internal operations</li></ul>

Call Center CSR Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.

Accounts Payable Specialist Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office at 213.629.4602 for consideration. · Bachelor’s degree in finance, Accounting, or a related field is preferred.· Proven experience as an Accounts Payable Specialist· SAP experience is required.· Strong understanding of accounts payable principles and practices.· Knowledge of financial regulations and compliance.· Proficient in Microsoft Excel and other financial software.· Excellent attention to detail and accuracy.· Strong analytical and problem-solving skills.· Ability to prioritize and manage multiple tasks in a fast-paced environment.· Effective communication and interpersonal skills.· Team player with a customer service-oriented attitude.· Self-motivated and able to work independently.

ADA/LOA Specialist We are offering a long-term contract employment opportunity for an ADA/LOA Specialist in Monrovia, California. The successful candidate will be involved in the human resources industry, specifically focusing on managing ADA accommodation requests and FMLA cases. This role involves maintaining confidentiality, compliance with HIPAA, managing a high workload, and providing exceptional customer service. For immediate consideration email your resume and call 626-463-2031. Responsibilities:• Oversee the interactive process for ADA accommodation requests, ensuring effective communication with store leadership and crew members.• Keep detailed records of submitted ADA accommodation requests and approved accommodations.• Collaborate with HR Generalists to gain context and background on reasonable accommodations.• Compose and send letters to crew members for clarification on proposed accommodations as needed.• Manage ADA leave cases and intermittent FMLA cases in the leave tracking system.• Review medical certification submitted by crew members and communicate with them to request initial/updated medical certification, confirm approved time, and prompt return to work.• Communicate with store leadership about the status of submitted leave cases.• Update work status in the leave tracking system and HRIS system.

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73 results for Customer Experience Specialist in Los Angeles, CA

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