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38 results for Product Support Specialist in Los Angeles, CA

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We are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support.

Responsibilities:
• Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality.
• Develop and implement Power Apps to enhance user experience and productivity.
• Contribute to the implementation process, ensuring smooth and efficient application rollouts.
• Leverage your knowledge of Business Central and Project Operations to support daily operations.
• Utilize advanced Excel skills to manage and analyze data effectively.
• Employ Configuration Management techniques to maintain system stability and efficiency.
• Provide high-level customer service, resolving inquiries and issues promptly.
• Train and support users, fostering a comfortable and productive environment for application use.
• Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports.
• Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system.
• Create workflows that streamline processes and enhance user experience.
• Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner.
• Provide End User Training and End-User Support, aiding in the smooth operation of the system.

• Minimum of 2 years of experience as a Dynamics 365 CRM Support Specialist or in a similar role.
• Proficiency in Configuration Management is essential.
• Exceptional Customer Service skills are required.
• Must have hands-on experience with Dynamics 365 Business Central.
• Proficient in Excel.
• Familiarity with Power BI is a necessity.
• Knowledge of Reporting Tools is mandatory.
• Good understanding of Accounting Principles.
• Experience in General Accounting is a plus.
• Ability to Create Workflows effectively.
• Experience in handling Work Orders.
• Must be familiar with Ticketing System.
• Experience in handling Service Desk Tickets is a plus.
• Ability to provide End User Training.
• Proficient in providing End-User Support.
• Familiarity with Power Apps is required.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

38 results for Product Support Specialist in Los Angeles, CA

Dynamics 365 CRM Support Specialist We are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support. Responsibilities: • Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality. • Develop and implement Power Apps to enhance user experience and productivity. • Contribute to the implementation process, ensuring smooth and efficient application rollouts. • Leverage your knowledge of Business Central and Project Operations to support daily operations. • Utilize advanced Excel skills to manage and analyze data effectively. • Employ Configuration Management techniques to maintain system stability and efficiency. • Provide high-level customer service, resolving inquiries and issues promptly. • Train and support users, fostering a comfortable and productive environment for application use. • Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports. • Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system. • Create workflows that streamline processes and enhance user experience. • Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner. • Provide End User Training and End-User Support, aiding in the smooth operation of the system.

Application Support Lead We are offering a long-term, Muti-Year consulting opportunity with one our industry leading clients. The role involves a blend of technical and operational responsibilities, including troubleshooting technical issues, innovating solutions, and ensuring the optimal performance of our services. Work Type: Hybrid (Onsite 3x per week)Job Summary:We are seeking a dedicated Operations Lead for application support to join our team. This is a hybrid role requiring a combination of onsite and remote work. The Operations Lead will be responsible for overseeing production operations, ensuring customer satisfaction, and providing technical and operational support to meet business objectives. If you possess strong problem-solving skills, leadership ability, and a technical mindset, this role is an excellent fit for you.Key Responsibilities:<ul><li>Act as a technical resource for service partners, ensuring business goals and customer satisfaction are achieved.</li><li>Understand and manage production operations to minimize ticket inflow from internal teams.</li><li>Handle escalations and provide technical assistance while teaching operational/support concepts to team members.</li><li>Prioritize daily support requests and team needs effectively.</li><li>Propose technical and operational solutions to improve processes and meet team objectives.</li><li>Collaborate with project and production support teams to troubleshoot and solve system issues.</li><li>Implement operational optimizations and align with enterprise standards to ensure balanced expectations.</li><li>Ensure customer issues are resolved within defined Service Level Agreements (SLAs).</li><li>Take the lead on critical technical issues (SEV1/SEV2), coordinating cross-functional teams to identify and resolve root causes.</li><li>Foster partnerships with service providers to achieve team goals and maintain deliverables.</li></ul>

Field Services Specialist (2nd Shift) *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Infrastructure Generalist / Field Services Specialist (Tues-Sat; 2nd/3rd Shift) with a background in Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/Software, and other applicable skills. If this sounds like your background, then this Infrastructure Generalist / Field Services Specialist role is for you. For this opportunity, you will work onsite in the Long Beach, CA ports. Position: Infrastructure Generalist / Field Services SpecialistHours/Duration: 40 hrs/wk; Tuesday-Saturday (may vary); 2nd/3rd Shift Schedule (6pm-3am – 3-4 days/wk; 10pm-7am – 1-2 days/wk); Ongoing Contract (2-3+ Years)Top Skills: Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/SoftwareOnsite/Remote: OnsiteCompany: Terminal, Ports, Transport We are looking to present candidates immediately and this Infrastructure Generalist / Field Services Specialist position (Tues-Sat; 2nd/3rd Shift) will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Job Scope:<ul><li>Will work Tuesday-Saturday; 2nd and 3rd Shifts (usually 2nd shift - 6pm-3am PST); onsite at the Long Beach Ports</li><li>As an IT Field Services Specialist, you will plan and deliver a range of IT support services to internal and external end-users, interact with end-users in a variety of settings to provide and process information in response to low and moderately complex problems and participate in the deployment of new or upgraded images, software and hardware for multiple clients in a variety of situations.</li><li>Conduct telecommunications and off-the-shelf software application and configuring standard personal computing or mobile devices.</li><li>Respond to information requests, move / add / change offices, and provide training to end users.</li><li>Perform site assessments for feasibility and gap analyses and provide necessary technical specifications for external engineering firms to complete site preparation and installation.</li><li>Regularly monitor work tickets for appropriate assignment and priority to ensure service levels are met or exceeded while maintaining client satisfaction.</li><li>Manage and maintain all controlled areas at facilities, including datacenters, computer rooms, and communications closets, often requiring hands-on action to address.</li><li>Support IT inventory management and disaster recovery planning and testing.</li><li>Support and monitor hardware / software / middleware (e.g., OCR, RTLS, DGPS) necessary for TOS functionality (automation).</li><li>Collaborate in the establishment of technical support and service standards, policies and procedures.</li></ul>

Help Desk Analyst I We are seeking a Help Desk Analyst I to join our team in the legal industry located in Los Angeles, California. In this role, you will be tasked with providing technical support to our team, troubleshooting software applications, and delivering excellent customer service. Responsibilities: • Provide first-level technical support in a help desk environment • Address and resolve a significant volume of incidents daily • Troubleshoot issues with Microsoft Office Suite 2013/2016/2019/365 • Handle software application troubleshooting, training will be provided for legal-specific applications • Expertly support Windows in terms of performance and connectivity issues • Deliver high-quality customer service consistently • Resolve printer problems and service desk tickets • Manage audio-video support as required

Field Network Technician Job Title: IT Field Services Specialist (Infrastructure Generalist) Location: Long Beach, CA Schedule: Tuesday – Saturday, Shift: 6:00 pm – 3:00 am and 10:00 pm – 7:00 am Pay Rate: $32-$37/hr (Based on experience) Duration: 6+ Month Contract Job Description: The IT Field Services Specialist will provide on-site IT support for multiple field sites, working with desktops, computers, network operations, data center infrastructure, and proprietary systems. Responsibilities include troubleshooting, hardware maintenance, software deployment, and supporting Windows/Linux/Middleware systems. This role involves physically demanding tasks such as server installation, rack/stack, and cabling. The ideal candidate will have hands-on experience with network infrastructure and the ability to manage IT equipment in the field. Key Responsibilities: Support and troubleshoot desktops, computers, and IT infrastructure (networking, telecom, data center). Perform hardware upgrades, software deployments, and system configurations. Support both Windows and Linux environments, as well as proprietary applications. Conduct site assessments and collaborate with external engineering teams for installations. Manage data centers and communication closets, handling physical IT setups and cable management. Provide customer-facing support, addressing technical issues and resolving them efficiently. Maintain IT inventory, assist with disaster recovery planning, and monitor site operations. Work with hardware/software/middleware for automated systems (e.g., OCR, RTLS). Collaborate with senior specialists for complex issues and mentor entry level team members.

Network Admin Sr. Systems EngineerLocation: Beverly Hills, CA (Fully On-Site)Salary: Up to $170KA well-established organization is seeking a skilled Sr. Systems Engineer to join its IT team. This role is responsible for managing and maintaining IT infrastructure, ensuring security, performance, and reliability across all systems. The ideal candidate will have expertise in networking, server administration, cloud services, and security best practices.Key Responsibilities:<ul><li>Install, configure, and maintain Windows and Linux server environments.</li><li>Manage cloud services, including Microsoft 365 and Azure.</li><li>Monitor backups, security alerts, and server performance to ensure uptime and reliability.</li><li>Troubleshoot and resolve hardware, OS-level, and network-related issues.</li><li>Implement and manage secure authentication mechanisms, including MFA and access controls.</li><li>Configure and manage file shares, storage systems, and data protection policies.</li><li>Provide advanced technical support for server-related issues and system performance.</li></ul>For immediate consideration, direct message Reid Gormly today on LinkedIn and Apply Now!

Support Program Manager We are a well-established organization in Culver City is hiring a Support Program Manager on a contract-to-hire basis. The Support Program Manager role plays a vital part in ensuring the smooth operation of programs and internal processes. Key Responsibilities<ul><li>Provide cross-functional support to program management staff, ensuring efficient and high-quality program execution</li><li>Serve as a point of contact and provide backup support for team members during absences (vacation, sick leave, etc.)</li><li>Assist with administrative tasks including data entry, preparing materials, and generating reports</li><li>Offer general office support, such as coordinating supplies, managing phone coverage, and receiving deliveries</li><li>Coordinate with IT support vendors to address office-related technical needs</li><li>Work onsite at the Los Angeles office 2 days per week, with flexibility to work remotely the remaining days</li></ul>Skills & Qualifications<ul><li>Strong organizational and time-management skills</li><li>Excellent written and verbal communication</li><li>Ability to multitask and prioritize effectively in a fast-paced environment</li><li>Team-player with a proactive, can-do attitude</li><li>High attention to detail and commitment to accuracy</li><li>Professional demeanor and comfort interacting with senior executives and their assistants</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)</li><li>Ability to handle sensitive information with discretion</li><li>Comfortable managing multiple calendars and responding to ad hoc needs</li></ul>What We Offer<ul><li>Collaborative team environment</li><li>Opportunities for professional growth and development</li><li>Exposure to high-level executive operations</li><li>Hybrid work flexibility</li></ul> The ideal candidate enjoys variety in their work, is detail-oriented, and is motivated by supporting a collaborative team environment. This position reports to a Program Director and works closely with a wide range of internal teams, external partners, and executive-level clients. Salary is based on experience, up to $75-80k.

Network Systems Administrator Job Title: Systems and Network Administrator Location: ON SITE - City of Industry Job Type: Contract Job Description: We are seeking a skilled and proactive Systems and Network Administrator to provide essential support and management for our computer systems, network infrastructure, and servers. In this role, you will oversee a wide range of technologies, from cloud services to on-premise systems, ensuring high availability and performance across critical applications. You will be responsible for the administration of servers, systems, and network components while collaborating with internal teams and external vendors to maintain system integrity and optimize performance.Key Responsibilities:<ul><li>Design, implement, and manage cloud-based solutions and services, with a focus on Microsoft technologies including Office 365 and related platforms.</li><li>Perform Windows server administration, including managing Active Directory, Group Policies, MS Exchange Server, MS SQL, and other enterprise applications.</li><li>Manage and maintain Meraki wireless infrastructure, ensuring peak performance and adequate coverage across the organization.</li><li>Oversee and ensure proper operation of networked systems, including servers, wireless transceivers, and hardware in critical applications.</li><li>Lead systems and network engineering projects as a subject matter expert in areas such as Public/Private Cloud, Windows, and LAN/WAN infrastructure.</li><li>Supervise vendor relationships, ensuring timely delivery and accuracy for outsourced projects.</li><li>Provide support for VoIP systems and coordinate with PBX vendors for issue resolution.</li><li>Manage the technical infrastructure related to warehouse management systems, including wireless barcode scanners and connectivity with external partners.</li><li>Oversee the upgrade and patching of servers and systems, ensuring compliance with manufacturer service packs and firmware recommendations.</li><li>Conduct regular system and log reviews, implement backup/recovery procedures, and maintain production system integrity.</li><li>Troubleshoot and resolve Windows application and network-related issues promptly to minimize downtime.</li><li>Deploy in-house applications to staging and production environments, managing system configurations for controlled software rollouts.</li><li>Ensure the proper configuration of Storage Area Networks (SAN), Network Attached Storage (NAS), and related technologies.</li><li>Support the development and maintenance of disaster recovery plans for IT infrastructure.</li><li>Participate in Change Management processes to ensure standardized product releases and adherence to production policies.</li><li>Ensure network-related projects, including the installation and maintenance of routers, switches, firewalls, and load balancers, are completed efficiently and according to schedule.</li><li>Perform network audits to assess efficiency and recommend upgrades as needed.</li><li>Provide after-hours and weekend support as part of a rotating team to ensure consistent system availability.</li><li>Travel approximately 35-45% of the time to various locations within the Western United States, including occasional overnight trips.</li></ul>

Field Services Engineer (2nd Shift) *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Infrastructure Generalist / Field Services Engineer (Tues-Sat; 2nd/3rd Shift) with a background in Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/Software, and other applicable skills. If this sounds like your background, then this Infrastructure Generalist / Field Services Engineer role is for you. For this opportunity, you will work onsite in the Long Beach, CA ports. Position: Infrastructure Generalist / Field Services EngineerHours/Duration: 40 hrs/wk; Tuesday-Saturday (may vary); 2nd/3rd Shift Schedule (6pm-3am – 3-4 days/wk; 10pm-7am – 1-2 days/wk); Ongoing Contract (2-3+ Years)Top Skills: Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/SoftwareOnsite/Remote: OnsiteCompany: Terminal, Ports, Transport We are looking to present candidates immediately and this Infrastructure Generalist / Field Services Engineer position (Tues-Sat; 2nd/3rd Shift) will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Job Scope:<ul><li>Will work Tuesday-Saturday; 2nd and 3rd Shifts (usually 2nd shift - 6pm-3am PST); onsite at the Long Beach Ports</li><li>As an IT Field Services Specialist, you will plan and deliver a range of IT support services to internal and external end-users, interact with end-users in a variety of settings to provide and process information in response to low and moderately complex problems and participate in the deployment of new or upgraded images, software and hardware for multiple clients in a variety of situations.</li><li>Conduct telecommunications and off-the-shelf software application and configuring standard personal computing or mobile devices.</li><li>Respond to information requests, move / add / change offices, and provide training to end users.</li><li>Perform site assessments for feasibility and gap analyses and provide necessary technical specifications for external engineering firms to complete site preparation and installation.</li><li>Regularly monitor work tickets for appropriate assignment and priority to ensure service levels are met or exceeded while maintaining client satisfaction.</li><li>Manage and maintain all controlled areas at facilities, including datacenters, computer rooms, and communications closets, often requiring hands-on action to address.</li><li>Support IT inventory management and disaster recovery planning and testing.</li><li>Support and monitor hardware / software / middleware (e.g., OCR, RTLS, DGPS) necessary for TOS functionality (automation).</li><li>Collaborate in the establishment of technical support and service standards, policies and procedures.</li></ul>

Field Services / Infrastructure Generalist (Graveyard Shift) *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an Infrastructure Generalist / Field Services Engineer (Tues-Sat; Graveyard Shift) with a background in Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/Software, and other applicable skills. If this sounds like your background, then this Infrastructure Generalist / Field Services Engineer role is for you. For this opportunity, you will work onsite in the Long Beach, CA ports. Position: Infrastructure Generalist / Field Services Engineer (Graveyard Shift)Hours/Duration: 40 hrs/wk; Tuesday-Saturday (may vary); 2nd/3rd Shift Schedule (6pm-3am – 3-4 days/wk; 10pm-7am – 1-2 days/wk); Ongoing Contract (2-3+ Years)Top Skills: Networking, Telecom, Datacenter Infrastructure, Windows Systems, PCs, Hardware/SoftwareOnsite/Remote: OnsiteCompany: Terminal, Ports, Transport We are looking to present candidates immediately and this Infrastructure Generalist / Field Services Engineer position (Tues-Sat; Graveyard Shift) will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Job Scope:<ul><li>Will work Tuesday-Saturday; 2nd and 3rd Shifts (usually 2nd shift - 6pm-3am PST); onsite at the Long Beach Ports</li><li>As an IT Field Services Specialist, you will plan and deliver a range of IT support services to internal and external end-users, interact with end-users in a variety of settings to provide and process information in response to low and moderately complex problems and participate in the deployment of new or upgraded images, software and hardware for multiple clients in a variety of situations.</li><li>Conduct telecommunications and off-the-shelf software application and configuring standard personal computing or mobile devices.</li><li>Respond to information requests, move / add / change offices, and provide training to end users.</li><li>Perform site assessments for feasibility and gap analyses and provide necessary technical specifications for external engineering firms to complete site preparation and installation.</li><li>Regularly monitor work tickets for appropriate assignment and priority to ensure service levels are met or exceeded while maintaining client satisfaction.</li><li>Manage and maintain all controlled areas at facilities, including datacenters, computer rooms, and communications closets, often requiring hands-on action to address.</li><li>Support IT inventory management and disaster recovery planning and testing.</li><li>Support and monitor hardware / software / middleware (e.g., OCR, RTLS, DGPS) necessary for TOS functionality (automation).</li><li>Collaborate in the establishment of technical support and service standards, policies and procedures.</li></ul>

Administrative Assistant - Dental Position OverviewAre you an organized, detail-oriented professional looking to support healthcare leaders in a fast-paced and meaningful environment? We are searching for an Administrative Assistant to provide high-level administrative and clerical support to the Dental Director of our clinic. This role requires a strong executive presence, exceptional organizational skills, and the ability to handle sensitive, confidential information with discretion. Key Responsibilities<ul><li>Schedule Coordination: Create monthly schedules for all dental clinics, reflecting regular work hours and approved time-off requests for dentists and dental assistants. Post updated schedules within internal systems.</li><li>Staffing Optimization: Proactively manage staffing for dental sites by coordinating resources to cover call-outs and ensure uninterrupted clinic operations.</li><li>Support Leadership: Provide administrative assistance to the Chief Dental Officer, Assistant Dental Manager, and Dental Supervisors.</li><li>Workflow and Documentation: Assist in drafting workflows and keeping the Dental Department’s intranet (Hub) up to date with current documents and guidelines.</li><li>Vendor Communication: Liaise with external vendors, including dental labs and gown suppliers, to coordinate deliveries and verify charges.</li><li>Policy Maintenance: Maintain up-to-date policies, procedures, and related forms necessary for daily department operations.</li><li>Onboarding: Help onboard new dental staff by coordinating training and documentation.</li><li>Clerical Duties: Manage mail distribution, faxing, photocopying, document scanning, and supply orders, among other administrative tasks.</li><li>Financial Tracking: Record and monitor expenditures, coding invoices as delegated by supervisors.</li><li>Correspondence & Meeting Coordination: Draft routine reports, correspondence, and manage logistics for meetings, presentations, and conferences, including room and equipment reservations.</li><li>Other Duties: Support additional tasks and responsibilities as assigned.</li></ul>

Payroll Specialist Are you a payroll professional who thrives on accuracy and compliance? A leading organization in North County is seeking an experienced Payroll Specialist to manage payroll operations with precision and ensure employees are paid correctly and on time. If you have a meticulous attention to detail and a passion for navigating payroll systems and regulations, this is the role for you. Join a collaborative team environment and make a direct impact every payday! Key Responsibilities:<ul><li>Process payroll with absolute accuracy for a large pool of employees, including hourly, salaried, and contract workers.</li><li>Ensure compliance with federal, state, and local regulations, including tax filings, garnishments, and deductions.</li><li>Resolve payroll discrepancies efficiently, collaborating with internal teams and external vendors.</li><li>Maintain payroll records and conduct audits to ensure data integrity and compliance with company policies.</li><li>Support the finance team with reporting and analysis related to payroll expenditures and employee compensation trends.</li></ul>

Digital Ops Specialist Are you a detail-oriented multi-tasker with a knack for organization and a passion for marketing and advertising? An exciting opportunity awaits at a dynamic organization seeking a Project Coordinator to join their growing team.This role requires a skilled professional with strong project management capabilities, superior proofreading abilities, and an eagerness to learn in a fast-paced environment. If you thrive on juggling multiple tasks and ensuring deliverables are of the highest quality, we want to hear from you!Responsibilities:<ul><li>Manage project requests for homebuilding divisions, including extensive data entry and drafting disclaimers.</li><li>Assign project tasks to appropriate departments and maintain accurate records.</li><li>Traffic advertising and marketing projects through the project management system to meet deadlines.</li><li>Proofread marketing materials to ensure compliance with brand standards and licensing information.</li><li>Co-host weekly division meetings and assist with creating actionable follow-up reports.</li><li>Upload files to the Digital Asset Management system and collaborate with merchandising teams on creative materials.</li><li>Provide support and follow-up with divisions to meet deadlines and drive projects forward.</li><li>Assist with research opportunities and continuous process improvement initiatives.</li><li>Participate in virtual production meetings and occasionally travel for team or division events.</li><li>Identify opportunities to streamline marketing processes and ensure alignment with best practices across channels.</li></ul>

Quality Analyst II We are in the automotive industry, specifically located in Torrance, CA 90501. We are offering a long-term contract employment opportunity for a Quality Analyst II. This role will primarily involve verifying and maintaining the quality performance and function of our Digital Sales platform. The successful candidate will work closely with various teams, including developers, creative designers, and product managers, to develop and implement an array of manual and automated test scripts. Responsibilities:• Evaluate the functionality of the core digital retailing platform and its integrations• Contribute to the Life Cycle process through effective Test Management methodology and best practices• Develop and maintain test artifacts, including test strategy, test plans, test cases, and automated scripts• Oversee and assist application testing team members in the creation and implementation of test cases, scripts, and procedures• Develop, socialize, and present test approaches, test artifacts, testing processes, and test metrics across teams• Support the consistent use of industry-standard quality best practices and testing methodologies• Compile and share testing results and metrics to inform business decisions and encourage continuous improvement• Participate in test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions, and retrospectives• Prepare test data and ensure readiness of the test environment prior to test execution• Consolidate and report QA deliverables such as defects identified, test execution results, and test coverage to the management team• Coordinate with performance and automation testing team members to identify testing scenarios to be created for target applications• Define and track quality assurance metrics such as defects, defect counts, test results, and test status• Collect and analyze data for software process evaluation and improvements, integrating them into business processes to address needs• Document all issues and assist in their resolution• Conduct quality process training for technical staff and act as an internal quality consultant to advise or influence business or technical partners• Carry out quality audits across various IT functions to ensure adherence to quality standards, procedures, and methodologies.

Senior Client Services Associate We are a forward-thinking financial services firm dedicated to helping high-net-worth individuals, families, and businesses achieve long-term financial success through intelligent, personalized strategies. With a strong reputation built on trust, expertise, and exceptional service, we pride ourselves on delivering an elevated client experience at every interaction.As we continue to grow, we're looking for a detail-oriented, proactive Client Services Senior Associate to join our team in the South Bay office. This is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is ready to take their financial services career to the next level. What You’ll Be DoingAs a Client Services Senior Associate, you’ll serve as a key liaison between clients, advisors, and operations—ensuring that every touchpoint reflects the high standards of Validus Capital. Your responsibilities will include:<ul><li>Delivering outstanding service to our clients through prompt, professional communication and proactive support</li><li>Managing and processing account openings, transfers, money movements, and other client requests with accuracy and efficiency</li><li>Acting as a point of contact for high-net-worth clients, answering questions and resolving issues with tact and urgency</li><li>Supporting financial advisors with meeting preparation, documentation, and follow-up</li><li>Monitoring workflows to ensure timely completion of tasks and regulatory compliance</li><li>Building trusted relationships with custodians (Schwab, Fidelity, etc.) and internal departments</li></ul> <ul><li>3–5+ years of client service experience in a wealth management, financial advisory, or investment firm</li><li>Deep knowledge of financial operations, investment accounts (IRAs, Trusts, Brokerage), and custodians such as Schwab, Fidelity, or Pershing</li><li>Excellent verbal and written communication skills with a client-first mindset</li><li>Highly organized with sharp attention to detail and the ability to manage competing priorities</li><li>Tech-savvy and comfortable using CRM systems, Microsoft Office Suite, and financial software platforms</li><li>FINRA licenses (Series 7, 63/66) are a plus, but not required</li><li>Professional, poised, and collaborative demeanor—comfortable interacting with high-net-worth clients and senior leadership</li></ul> <ul><li>Compensation: Competitive salary up to $120,000+, depending on experience</li><li>Bonus potential and generous benefits package</li><li>Hybrid work flexibility and a beautiful South Bay office location</li><li>Opportunity for growth within a well-established and respected firm</li><li>Supportive, collaborative team culture with high standards and integrity</li><li>Assisting with special projects and process improvements to enhance client experience and internal operations</li></ul>

Help Desk Analyst I We are offering a long term contract employment opportunity for a Help Desk Analyst I in Los Angeles, California. This role is within the tech industry, where you will be actively involved in providing support in a dynamic and fast-paced environment. Responsibilities: • Setting up audio-visual equipment in auditoriums and classrooms • Managing assets which include collecting, assigning, and distributing laptops/devices • Familiarizing with and utilizing Google Workspace • Providing support during on-campus events • Handling common tickets such as wifi connectivity issues, minor hardware repairs, and troubleshooting project issues • Assisting in the refresh of MacBook devices • Participating in MDM training and implementation • Carrying out light hardware repairs • Moving and handling equipment such as boxes, projectors, and laptops.

Help Desk Analyst I We are on the hunt for a skilled Help Desk Analyst I to join our team in Vista, California. This role is pivotal in providing in-person and remote first-tier technology support for our team members. As a Help Desk Analyst I, you will be tasked with analyzing, diagnosing, and resolving technology problems, in addition to installing, configuring, and maintaining various systems and devices. This opportunity offers a long-term contract employment opportunity. Responsibilities: • Provide in-person and remote first-tier technology support for team members • Analyze, diagnose, and resolve technology problems for end-users • Install, configure, test, maintain, monitor, and troubleshoot desktop and laptop hardware, peripheral devices, handheld devices, printing/scanning devices, presentation equipment, telephony equipment, and other technology products to deliver required service levels • Install, configure, maintain, and distribute operating systems and software on Windows, Mac OS, Android, and iOS devices • Create, maintain, and deactivate user accounts on various systems as needed, following established processes • Monitor service request queue and respond promptly using effective communication skills, escalating requests as necessary • Update service requests with a detailed description of the issue, steps taken towards resolution, and any other significant information • Utilize in-house knowledge base as required in resolving tickets, updating or creating knowledge base articles as needed for issues and resolutions • Assist in troubleshooting network or server issues as required, under the direction of senior Information Systems staff • Update and maintain technology asset inventory as required • Coordinate with Facilities staff or outside vendors to address cabling, electrical or other issues that impact Information Systems equipment as required • Participate in after-hours support as required.

Staff Accountant Our organization is working alongside local clients in the Woodland Hills, CA to fill ongoing Staff Accountant positions. We are looking for experienced Staff Accountants with a background in the CPA Firms to support our financial operations. The ideal candidate will possess strong technical accounting skills, a thorough understanding of auditing principles, and a commitment to delivering high-quality service to our clients. Reporting to the Senior Accountant or Manager, the Staff Accountant will play a vital role in providing accounting, auditing, and tax services to our clients while adhering to professional standards and regulatory requirements. Some responsibilities include: Supporting the annual budgeting process and assist in the development of financial forecasts to guide business decisions; Assisting in the preparation of tax returns and compliance with federal, state, and local tax regulations; Providing support during internal and external audits, including preparing schedules, gathering documentation, and addressing auditor inquiries; and more. All candidates who are interested in learning more about our available roles are asked to call 818-884-3888 to speak to a recruiter.

Administrative Manager Are you an experienced Administrative Manager looking for your next challenge? A growing electricity company in Vista is seeking an organized, detail-oriented professional to oversee administrative operations and support the executive team. This is a fantastic opportunity to hold a pivotal role in a dynamic organization while showcasing your management and technical skills. Key Responsibilities:<ul><li>Oversee day-to-day office and administrative operations, ensuring smooth workflows across departments.</li><li>Manage QuickBooks or related accounting software to handle financial transactions, expense tracking, and reporting.</li><li>Maintain schedules for staff and leadership, coordinate meetings, and ensure deadlines are met.</li><li>Collaborate with internal teams to improve administrative processes and ensure operational efficiency.</li><li>Draft and review business correspondence, contracts, and other documents with strong written and verbal communication skills.</li></ul>

IT Support Technician We are offering a long term contract employment opportunity in Chatsworth, California for an IT Support Technician. This role is pivotal in the IT industry, where you will be tasked with managing customer applications, maintaining meticulous customer records, and addressing customer inquiries in a timely and proficient manner. You will also be tasked with monitoring customer accounts and taking the necessary actions. Responsibilities: • Expertise in managing Windows environments, including Windows 11 servers and desktops, is essential. • Provide support for GCC (Government Cloud) platforms, including SharePoint, Outlook, and Teams. • Use ticketing systems effectively within a government contracting environment. • Set up audio-visual systems for conference rooms, ensuring optimal functionality. • Uphold and comply with CMC standards or similar government-required certifications. • Proficiency in Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. • Maintain a strong understanding of Active Directory, Apple Devices, and Computer Hardware. • Oversee Configuration Management and Deployments. • Provide support for Audio Visual and Audio Video requirements. • Manage Conference Room Setup & Cleanup, and oversee the functionality of Conference Rooms. • Expertise in Windows, Windows Server, and Windows Environment is required. • Proficiency in Outlook, Office Suites, Teams, Technologies, and Word is essential.

Sr. Accountant Key Responsibilities:<ol><li>Financial Reporting:</li></ol><ul><li>Prepare, review, and analyze financial statements in compliance with regulatory standards (Source: SG25 US Finance and Accounting doc).</li><li>Ensure timely and accurate monthly, quarterly, and annual financial close processes.</li></ul><ol><li>Budgeting and Forecasting:</li></ol><ul><li>Assist in creating budgets and financial forecasts based on historical data and market trends.</li><li>Provide insights into variances between actuals and forecasts to management.</li></ul><ol><li>Compliance and Audit Support:</li></ol><ul><li>Ensure compliance with accounting principles (e.g., GAAP, IFRS) and company policies.</li><li>Collaborate with auditors for internal and external auditing processes (Source: SG25 US Finance and Accounting doc).</li></ul><ol><li>Technical Accounting:</li></ol><ul><li>Handle complex accounting activities, such as revenue recognition, lease accounting, and cost allocations.</li><li>Stay updated on new accounting standards and implement necessary changes.</li></ul><ol><li>Analysis and Decision Support:</li></ol><ul><li>Conduct financial analyses to identify trends, inefficiencies, and opportunities for cost optimization.</li><li>Provide financial data and insights to support strategic decision-making.</li></ul><ol><li>Team Leadership and Mentoring:</li></ol><ul><li>Oversee junior accounting staff and assist in training and upskilling their capabilities.</li><li>Lead efforts to implement mentoring programs or job rotations as part of professional development</li></ul>

Human Resources Manager We are seeking a highly skilled and experienced Human Resources Manager to lead HR operations for a dynamic healthcare organization located in Glendale, California. This position offers the opportunity to shape HR strategies in an industry dedicated to improving lives while fostering a positive and inclusive workplace culture. The ideal candidate will have extensive experience in HR management, including recruitment, compliance, employee engagement, and developing talent strategies.Key Responsibilities:<ul><li>Strategic HR Leadership: Develop and implement HR strategies that align with the healthcare industry’s unique workforce needs and the company’s goals.</li><li>Employee Relations: Act as a key point of contact for employee concerns and foster positive relationships between management and staff to ensure high job satisfaction.</li><li>Recruitment & Talent Acquisition: Oversee full-cycle recruitment tailored to healthcare roles, ensuring the organization attracts qualified professionals in competitive markets</li><li>Training & Development: Implement ongoing training programs to support compliance, clinical knowledge, administrative expertise, and professional growth.</li><li>Compliance Oversight: Ensure adherence to federal, state, and local employment laws, healthcare regulations, and labor standards across California. Collaborate with legal teams to maintain records for reporting and audits.</li><li>Compensation & Benefits: Optimize healthcare-focused benefits packages, including health insurance options, disability coverage, PTO, and retirement plans, while staying competitive in the industry </li><li>HR Analytics: Leverage HR software tools (e.g., Workday, ADP) to monitor workforce trends and provide data-based recommendations for organizational development.</li><li>Diversity, Equity, & Inclusion: Champion DE& I initiatives to ensure an equitable and collaborative workplace environment reflective of Glendale’s community and the healthcare organization’s values.</li></ul>

Systems Engineer Senior Systems Engineer Location: Downtown Los Angeles, CA (Hybrid On-Site) Salary: Up to $135,000 base per year About the RoleWe are seeking a Senior Systems Engineer to join our IT team in Downtown Los Angeles. This hybrid role is responsible for designing, implementing, and managing enterprise IT infrastructure, with a focus on SCCM, Intune, Autopilot, networking, and Azure. The ideal candidate will have deep technical expertise and a proactive approach to optimizing system performance, security, and scalability. Key Responsibilities<ul><li>Architect, deploy, and maintain SCCM, Intune, and Autopilot for seamless device management and provisioning.</li><li>Oversee and optimize networking infrastructure, ensuring reliability and performance.</li><li>Manage and secure Azure environments, implementing best practices for identity, access, and cloud governance.</li><li>Troubleshoot and resolve complex infrastructure issues while providing technical leadership and guidance.</li><li>Collaborate with cross-functional teams to support IT operations and drive continuous improvements.</li><li>Document system configurations, procedures, and best practices.</li></ul> Why Join Us?<ul><li>Competitive salary (up to $135,000 base) with a comprehensive benefits package.</li><li>Opportunity to work with cutting-edge cloud and networking technologies.</li><li>Hybrid work model in Downtown Los Angeles.</li><li>A collaborative environment with opportunities for professional growth and innovation.</li></ul>If you are a highly skilled Systems Engineer looking for a dynamic and rewarding opportunity, we encourage you to apply now and direct message Reid Gormly on LinkedIN

Director for Quality and Risk Adjustment The Director for Quality and Risk Adjustment is responsible for leading enterprise development of the Medicare Star Ratings and Enterprise Risk Adjustment strategies that ensure our risk adjusted and Star members are getting the right clinical and pharmacy care at the right time. This role is a hybrid/remote role.This leader drives cross-divisional execution of a multi-year strategy to achieve and maintain a Star Rating of 4+ and ensure risk score accuracy and completeness in all enterprise risk adjustment activities. Development of strategy includes integrating the Star and Risk Adjustment approach to provider engagement, payment and risk sharing models, collaborative care models, data/analytics support, member engagement, health improvement and management programs and collaboration with vendor partners to achieve identified goals. Operational integration and coordination with impacted divisions within the company to ensure support and coordination with the programs and functions including medical management, claims payment, consumer experience, product development, network management, data and analytics, grievance and appeal management, and client service to drive successful integration with the Risk Adjustment strategy. The Director will work in close collaboration with executive leadership of company representing Medical Management, Finance, Network Management, Operations, and other divisions.Primary Responsibilities· Lead enterprise efforts to maximize the Medicare CMS Star Rating and other quality programs supporting commercial, ACA, and Medicaid lines of business.· Ensure complete, compliant, and accurate risk scores in all risk-adjusted market segments. Develop a multi-year strategy in collaboration with organizational stakeholders including Health Care Management, Client Services, Network Operations, and other business units as needed to drive process change across the organization to improve performance.· Lead the strategic direction of quality assurance, coding, submissions, and audit services for risk adjustment revenue optimization.· Develop roadmap that defines the path to operationalize specific actions which are repeatable, measurable, and cost-effective. Collaborate with analytics team to measure the effectiveness of initiatives and process improvements.· Coordinate with existing vendors, and/or identify and implement new vendors, in order to drive desired outcomes in risk-adjustment activities.· Coordinate activities of Star improvement and risk adjustment accuracy and completeness such that maximum benefit is derived with minimized provider and member abrasion.· Lead, coach, and instruct process owners and improvement teams in the definition, documentation, measurement, improvement, and control of processes aimed at optimizing clinical, operational, and member experience quality.· Create and lead cross-departmental initiatives to change processes such that members experience improved satisfaction with the health plan and are less inclined to dis-enroll.·Oversee clinical Star-related clinical operations and ensure clinical initiatives for regulatory compliance and organizational alignment.

Litigation Paralegal Thriving trial firm located in West Los Angeles has an immediate opportunity for an accomplished Litigation Paralegal. Are you a litigation paralegal with 5+ years of plaintiff's experience with a passion for justice and a proven track record in the courtroom? If you thrive in a dynamic, fast-paced environment and are driven by the opportunity to make a meaningful impact, we invite you to explore an exciting career opportunity with a renowned trial firm. Why Work With this firm:<ul><li>Prestige and Impact: Join a distinguished plaintiff’s trial firm that represents clients in complex, high-profile cases with significant societal impact. Your work will make a tangible difference.</li><li>Trial-Focused Culture: Immerse yourself in a challenging, trial-centric environment, collaborating with seasoned attorneys in preparing for trial and achieving justice for our clients.</li><li>Growth and Advancement: As a firm that values talent and promotes from within, you will have the opportunity to further develop your skills and advance your career.</li><li>Exceptional Compensation & Benefits: Enjoy a competitive salary, a comprehensive benefits package, and a culture that prioritizes work-life balance.</li></ul>Your Role:<ul><li>Trial Preparation & Support: Provide invaluable assistance in all phases of litigation, from pre-trial research and discovery to the preparation of exhibits, witness lists, and trial binders.</li><li>Case Management: Oversee and manage complex case files, ensuring that all documentation is meticulously organized and easily accessible throughout the litigation process.</li><li>Document Drafting & Filings: Prepare, draft, and file legal documents, pleadings, motions, and discovery requests, ensuring absolute precision and compliance with legal standards.</li><li>Client Liaison: Act as the primary point of contact for clients, keeping them informed and providing them with compassionate, responsive service.</li><li>Discovery & Research: Assist attorneys in handling extensive discovery, gathering evidence, and conducting thorough research to support case strategies.</li><li>Court Filings & Calendar Management: Ensure timely and accurate filings in both state and federal courts, and manage critical case calendars to meet deadlines and schedules.</li></ul> At our firm, you’ll be part of a team of dedicated legal professionals working on challenging and rewarding cases. If you are a paralegal with a deep commitment to the pursuit of justice, and you are eager to contribute your expertise to our dynamic team, we would love to hear from you.Apply Today and Become a Vital Member of a Distinguished Trial Team. To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com >

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38 results for Product Support Specialist in Los Angeles, CA

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