We are in search of a Project Manager of Tech Support to join our team in the legal industry based in Los Angeles, California. The role involves processing customer applications, maintaining customer records, and addressing customer inquiries. The Project Manager will also be tasked with monitoring customer accounts and implementing appropriate actions.
Responsibilities:
• Lead support for technology within a medium to large law firm environment
• Expertise in Microsoft Windows Server and Active Directory support
• Provide support for Windows 10, 11, MAC OS, iOS, and Android clients
• Manage File and Print servers, IP Printing, network scanning technologies, and WAN/LAN technologies in support of remote trial sites
• Support users with commonly used legal applications including document management systems, trial transcript management software, e-discovery processing, and review applications
• Utilize Citrix Technologies and Cloud Technologies for optimal performance
• Implement ERP - Enterprise Resource Planning and ERP Solutions to streamline processes
• Manage Firewall Technologies and ensure compliance with Auditing standards
• Oversee Backup Technologies and handle Computer Hardware issues
• Coordinate software Deployments and ensure smooth transitions.
• A minimum of 5 years' experience in a similar role within the Legal industry
• Proficiency in Citrix Technologies
• Expertise in Cloud Technologies
• Familiarity with ERP - Enterprise Resource Planning and ERP Solutions
• Knowledge of Firewall Technologies
• Experience with Active Directory
• Proven skills in Auditing
• Proficiency in Backup Technologies
• Strong understanding of Computer Hardware
• Demonstrated experience in Deployments
Technology Doesn't Change the World, People Do.®
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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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