2 results for Desktop Support Analyst in Memphis, TN

Desktop Support <ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, and network-related issues across the organization.</li><li>Configure, install, troubleshoot, and maintain desktops, laptops, printers, mobile devices, and peripherals.</li><li>Administer and support Active Directory, Office 365, Windows Server, and endpoint security solutions.</li><li>Troubleshoot and resolve issues related to remote access (VPN, RDP, Citrix, etc.).</li><li>Maintain and deploy software applications using enterprise tools (SCCM, Intune, etc.).</li><li>Support VOIP systems, conferencing tools, and collaboration platforms (Zoom, Teams, etc.).</li><li>Document technical issues and resolutions in a ticketing system (e.g., ServiceNow, Jira, Zendesk).</li><li>Lead desktop hardware/software refreshes, patch management, and imaging initiatives.</li><li>Provide mentorship and guidance to junior technicians and support staff.</li><li>Collaborate with systems and network administrators to support IT infrastructure projects.</li><li>Ensure compliance with IT security standards and company policies.</li><li>Participate in on-call rotation and provide after-hours support as needed.</li></ul>

Supply Chain Analyst We are offering an exciting opportunity for a Supply Chain Analyst in Memphis, Tennessee, 38125, United States. In this role, you will play a crucial part in optimizing and enhancing the efficiency of our supply chain operations. You will have the chance to lead projects, develop business processes, and build solutions with IT teams, among other responsibilities. Responsibilities: • Accurately and efficiently process customer credit applications. • Maintain precise records of customer credit. • Monitor customer accounts and take appropriate action when necessary. • Lead projects of varying scales to enhance planning, forecasting, data quality, and overall business process improvements. • Collaborate cross-functionally to establish detailed business process and requirements documents and articulate these with IT teams to develop solutions. • Construct and share weekly/monthly key performance indicators (KPIs) and other metrics to monitor the performance of the supply chain. • Understand user challenges and provide innovative, long-term solutions to resolve these challenges. • Lead and plan internal warehouse items planning, inventory transfer, and order fill processes. • Communicate complex concepts, data-driven insights, and proposed business solutions to technical and non-technical stakeholders. • Maintain and develop standard business processes and SOPs. • Participate actively in planning, data, and operations-related supply chain projects as assigned. • Provide day-to-day support to the business user community, primarily planning group with data maintenance, data analysis, and ad-hoc data reports.