2 results for File Clerk in Memphis, TN

Bilingual Receptionist We are offering a long term contract employment opportunity for a Receptionist in MEMPHIS, Tennessee. The Receptionist will be the first point of contact for our customers, guiding them to their desired location within the building. They will also manage incoming phone calls and ensure a smooth and efficient communication process. Responsibilities: • Speaking in both Spanish and English with visitors.• Welcome visitors by greeting them, in person or on the telephone• Direct visitors by maintaining employee and department directories• Answer, screen, and forward any incoming phone calls while providing basic information when needed• Operate a multi-line telephone system to direct calls efficiently • Keep reception area tidy and presentable with all necessary materials• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing• Maintain security by following procedures and controlling access via the reception desk• Ensure reception area is run efficiently and effectively at all times• Handle any customer inquiries and resolve them promptly and professionally.

Client Services Representative We are in search of a Client Services Representative to become a part of our client who is rapidly growing. The selected candidate will be based in Collierville, Tennessee, 38017, United States. The main focus of this role will be handling customer orders and inquiries, ensuring accurate record-keeping, and delivering an exceptional level of customer service. Responsibilities: • Efficiently enter all customer orders and maintain high service standards for both internal and external customers.• Actively monitor various communication channels to respond to customer inquiries promptly.• Update important timelines such as ETA, ATA, schedules and confirmations of arrivals and empty return as directed by the supervisor.• Regularly update company-related software to ensure accurate information is available for executing delivery and pickup.• Uphold the company's core values and conduct all business operations in a highly ethical manner.• Maintain accurate customer credit records and process customer credit applications with precision.• Use various software systems, including SixWheel, ADP, and other related software, for basic updates to meet required service levels.• Build and maintain solid relationships with vendors and customers, ensuring their needs are met in a timely manner.• Communicate intercompany charges and inform supervisor of any vendor or customer disputes.• Follow established efficiencies to increase capacity and deliver the highest quality of customer service as per our Service Level Agreements.• Perform other duties as assigned by the management.