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    53 results for Help Desk Support Manager in Miami, FL

    ITAM / Help Desk Specialist <p>Manage IT asset lifecycle including deployment, intake, and decommissioning. Support 5060 devices weekly with imaging, shipping, and tracking. Provide level 1 and 2 technical support. Use MS Intune, ZenDesk, and project management tools to ensure efficiency. Maintain organization and multitask effectively in a high-volume environment.</p><ul><li>Manage hardware imaging and deployment using MS Intune</li><li>Track devices and update tickets in ZenDesk or similar systems</li><li>Provide level 1 and 2 troubleshooting for incoming devices</li><li>Coordinate shipping, intake, and decommissioning processes</li><li>Prioritize and manage multiple tasks using PM tools</li></ul><p>Apply now for immediate consideration!</p><p><br></p> ITAM / Help Desk Specialist <p>Manage IT asset lifecycle including deployment, intake, and decommissioning. Support 5060 devices weekly with imaging, shipping, and tracking. Provide level 1 and 2 technical support. Use MS Intune, ZenDesk, and project management tools to ensure efficiency. Maintain organization and multitask effectively in a high-volume environment.</p><ul><li>Manage hardware imaging and deployment using MS Intune</li><li>Track devices and update tickets in ZenDesk or similar systems</li><li>Provide level 1 and 2 troubleshooting for incoming devices</li><li>Coordinate shipping, intake, and decommissioning processes</li><li>Prioritize and manage multiple tasks using PM tools</li></ul><p>Apply now for immediate consideration!</p><p><br></p> Network Engineer We are offering an exciting opportunity for a Network Engineer in the Aerospace industry, based in Hollywood, Florida. The successful candidate will play a crucial role in designing, maintaining, and enhancing network infrastructure. This role involves working with a diverse set of technologies and platforms to ensure optimal network performance and security within our organization.<br><br>Responsibilities:<br>• Configuration and management of LAN/WAN environments, including VLANs, VPNs, and subnetting.<br>• Deployment, upkeep, and troubleshooting of network hardware such as routers, switches, firewalls, and access points.<br>• Implementation and management of Software-Defined Networking (SDN) and SD-WAN solutions.<br>• Maintenance of fiber switches and optimization of network performance through proactive upgrades.<br>• Configuration and maintenance of firewalls for security and compliance.<br>• Execution of network security audits and vulnerability assessments.<br>• Management of Cisco Meraki wireless access points and assurance of secure, efficient wireless connectivity.<br>• Collaboration with cross-functional teams for issue resolution and provision of technical support within SLA guidelines.<br>• Documentation of network configurations, procedures, and troubleshooting guides.<br>• Provision of technical support for Unified Cisco Call Manager (UCCM, UCaaS) and troubleshooting of circuits and ISP related issues. Network Engineer We are seeking a Network Engineer to become a part of our dynamic team in the Aerospace industry, located in Hollywood, Florida. In this crucial role, you will be responsible for various tasks including network design, maintenance, and optimization, as well as ensuring the security and compliance of our network systems.<br><br>Responsibilities:<br>• Design and maintain the networking infrastructure including LAN/WAN environments, VLANs, VPNs, and subnetting.<br>• Deploy and manage network hardware such as routers, switches, firewalls, and access points.<br>• Implement and oversee Software-Defined Networking (SDN) and SD-WAN solutions.<br>• Ensure the effective functioning of fiber switches and associated infrastructure.<br>• Monitor network performance and carry out troubleshooting and proactive upgrades to optimize performance.<br>• Enforce IT security policies and maintain firewalls (Check Point, Palo Alto, Fortinet).<br>• Conduct network security audits and vulnerability assessments to ensure the security and compliance of our network systems.<br>• Manage Cisco Meraki wireless access points and ensure secure and efficient wireless connectivity.<br>• Work within virtualized networking environments (VMware NSX, vCenter).<br>• Provide technical support and respond to incidents within SLA guidelines.<br>• Document network configurations, procedures, and troubleshooting guides.<br>• Collaborate with cross-functional teams for issue resolution.<br>• Provide technical support for Unified Cisco Call Manager (UCCM, UCaaS) and troubleshoot circuits and ISP related issues. Human Resources (HR) Manager <p>We are offering a contract to hire employment opportunity for a Human Resources (HR) Manager in Miami, Florida. As an HR Manager, you will be integral to executing the organization's human resource and talent strategy, managing talent acquisition, providing support to staff and management, coordinating training initiatives, and maintaining accurate employee records.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Execute the organization's human resource and talent strategy in collaboration with the leadership team, focusing on talent needs, recruitment, retention, and succession planning.</p><p>• Act as a primary point of contact for staff and management for specialized and sensitive inquiries, ensuring issues are resolved professionally and efficiently.</p><p>• Oversee the talent acquisition process, including internal transfers, recruitment, interviewing, and permanent placement, especially for managerial, exempt, and detail-oriented roles.</p><p>• Collaborate with departmental managers to understand the skills and competencies required for job openings.</p><p>• Organize new permanent staff orientations and ongoing training initiatives for staff and managers.</p><p>• Maintain comprehensive employee files, including training records, certifications, work authorizations, and agency required licensures.</p><p>• Ensure accurate data entry in ADP and other HR systems.</p><p>• Conduct monthly audits of HR documentation and portals pertaining to assigned regions.</p><p>• Manage the licensing process for all group homes with APD and audits with Qlarant.</p><p>• Prepare and submit monthly QA reports for all group Homes in assigned regions.</p> HR Manager <p>Robert Half is partnering with a mission-driven nonprofit organization to find an experienced and passionate <strong>Human Resources Manager</strong>. This is a fantastic opportunity to join a dedicated team focused on making a meaningful impact in the community. The ideal candidate will be a strategic thinker with a hands-on approach, experienced in nonprofit HR practices, and committed to fostering a supportive and inclusive workplace culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all aspects of the HR function, including recruitment, onboarding, benefits administration, employee relations, compliance, and training</li><li>Develop and implement HR policies and procedures in alignment with nonprofit best practices and legal requirements</li><li>Support leadership with strategic planning, workforce development, and organizational change initiatives</li><li>Serve as a trusted advisor to employees and management, promoting a positive and collaborative work environment</li><li>Manage employee performance review processes and support professional development efforts</li><li>Ensure compliance with federal, state, and local employment laws and regulations</li><li>Oversee payroll processes in collaboration with finance and payroll vendors</li><li>Lead diversity, equity, and inclusion initiatives</li></ul><p><br></p> Accounting Manager/Supervisor <p>We are offering an exciting opportunity for an Accounting Manager/Supervisor in Coral Gables, Florida. In this role, you will be integral to the organization's financial operations, ensuring compliance with financial regulations, managing internal reporting, and collaborating with various departments for planning and analysis. </p><p> </p><p>Responsibilities:</p><p>• Oversee general ledger accounting and ensure adherence to GAAP reporting standards.</p><p>• Handle financial statement consolidations and prepare comprehensive income statements.</p><p>• Lead the implementation of new software to streamline processes and establish best practices.</p><p>• Manage all internal financial reporting, including ad-hoc reporting.</p><p>• Conduct analysis of key accounting tasks and provide support where necessary.</p><p>• Collaborate proactively with other departments for planning, analysis, and reporting.</p><p>• Carry out cash flow analysis and maintain accurate records of accounts payable and receivable.</p><p>• Ensure accurate and efficient processing of AMEX expenses.</p><p>• Monitor customer accounts and take appropriate actions as needed.</p><p>• Implement and manage accounting software systems, such as Great Plains </p><p>*** Must be fully Bilingual English and Spanish</p><p>Skills:</p><p>• Proficiency in Accounting Software Systems, ADP - Financial Services, Great Plains, Concur, ERP - Enterprise Resource Planning.</p><p>• Deep understanding of accounting functions, accounts payable (AP), accounts receivable (AR), auditing, and billing functions.</p><p><br></p><p>If you are interested, please call me 786-393-4588 or email me Janet.Garcia@roberthalfcom</p> HR Manager <p>We are currently seeking a strategic and experienced HR Manager to join a growing company in the Miami area. This role is perfect for a highly skilled HR professional who is passionate about developing HR strategies, driving employee engagement, and leading HR initiatives within a large-scale, global organization. The HR Manager will be responsible for overseeing the HR department, managing the employee lifecycle, implementing HR policies, and ensuring compliance with company policies and employment laws.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage all HR functions, including recruitment, onboarding, employee relations, performance management, and compliance</li><li>Develop and implement HR strategies aligned with organizational goals and business needs</li><li>Oversee talent acquisition efforts by working closely with hiring managers to determine staffing requirements and ensure the right candidates are selected</li><li>Manage employee relations issues, provide conflict resolution, and ensure a positive work environment</li><li>Ensure compliance with federal, state, and local labor laws, as well as internal policies and procedures</li><li>Facilitate employee development programs, training, and performance evaluations</li><li>Advise management on HR best practices, employee morale, and organizational effectiveness</li><li>Oversee benefits administration, employee recognition programs, and compensation plans</li><li>Develop and manage HR budgets, reports, and data analysis to monitor HR metrics and support decision-making</li></ul><p><br></p> Hardware Technician <p><strong>Position Summary:</strong></p><p> We are seeking a highly organized and tech-savvy <strong>IT Hardware Deployment & Asset Management Specialist</strong> to join our team. In this newly created role, you will be responsible for managing the full lifecycle of incoming and outgoing devices—ensuring each is properly imaged, deployed, tracked, and, when necessary, decommissioned. You will work with approximately 50–60 devices per week and play a key role in streamlining device operations and asset management across the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and execute weekly hardware deployment projects, handling 50–60 devices per week.</li><li>Image and configure devices using Microsoft Intune.</li><li>Track and update all activities through ticketing systems (e.g., ZenDesk preferred).</li><li>Oversee shipping logistics for new hardware and intake processing for returned equipment.</li><li>Wipe, decommission, or redeploy hardware based on device status.</li><li>Maintain detailed inventory and asset management records.</li><li>Prioritize and manage multiple tasks and timelines independently, with limited supervision.</li><li>Troubleshoot Level 1 and Level 2 IT issues and escalate as needed.</li></ul><p><br></p> Accounting Manager/Supervisor <p>We are offering an exciting opportunity for an Accounting Manager/Supervisor in the Boca Raton, Florida. The role will involve managing financial processes, ensuring the accuracy of accounts, and addressing customer inquiries. As part of our team, you will play a crucial role in maintaining the financial health and growth of our operations.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Oversee and manage the entire financial processes in the organization</p><p>• Utilize Microsoft Excel to manage, analyze, and present financial data</p><p>• Ensure the accuracy and integrity of the organization's financial records</p><p>• Handle customer inquiries, providing accurate and timely responses</p><p>• Conduct the month-end close process efficiently and accurately</p><p>• Work collaboratively with other team members to achieve financial objectives</p><p>• Implement and maintain financial control procedures</p><p>• Provide leadership and support to the accounting team</p><p>• Continually assess and improve financial processes and procedures.</p><p><br></p><p>Please call Julie Kirvin @ 561-232-2142 or connect on Linked In</p> Contract Support Analyst <p>We are in search of a Contract Support Analyst to join our team in Miami, FL. In this role, you will be involved in the administrative management of supplier contracts, documentation, and certifications in line with our internal and client requirements. This position is part of our Contract Quality Management function and you will be instrumental in ensuring that our contractual service delivery meets all necessary requirements. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer agreements for contracted services, including the preparation of new contracts, renewals, and amendments</p><p>• Coordinate with vendors on compliance procedures, facility maintenance, and landscaping requirements</p><p>• Identify and address safety, operational, and maintenance issues, scheduling support for special facility maintenance and repair projects when necessary</p><p>• Track vendor performance using established processes and systems, preparing basic reports for both internal and external stakeholders</p><p>• Assist with the project management process, working with both internal and external contributors and vendors</p><p>• Utilize your knowledge of standard principles in your day-to-day work</p><p>• Uphold our values by leading by example and modeling behaviors</p><p>• Ensure the quality of your own work, adhering to our standardized procedures and practices to achieve objectives and meet deadlines</p><p>• Communicate effectively, exchanging straightforward information, asking questions, and checking for understanding.</p> Business Analyst <p><strong>Job Summary:</strong></p><p> We are seeking a highly motivated and detail-oriented Business Analyst to join our team. The ideal candidate will act as a liaison between business units and IT, analyzing business needs, documenting requirements, and helping implement technology solutions that drive operational efficiency and strategic success. This role requires strong analytical skills, communication abilities, and a passion for solving business problems through data-driven insights.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business requirements through meetings, interviews, and data collection.</li><li>Translate business needs into functional and technical specifications for development teams.</li><li>Create user stories, process flows, and use cases to support solution design and implementation.</li><li>Collaborate with stakeholders across departments to identify improvement opportunities and define project scopes.</li><li>Assist in the development and execution of test plans, ensuring delivered solutions meet business expectations.</li><li>Support change management initiatives, including training, documentation, and user support.</li><li>Monitor project progress, generate status reports, and help resolve issues or roadblocks.</li><li>Analyze data to generate insights and support strategic decision-making.</li></ul><p><br></p> FINANCIAL ANALYST <p><strong>Job Summary:</strong></p><p>Support the financial management of restricted funds and grants through accurate billing, reporting, and compliance. Collaborate with internal departments to ensure proper fund usage, budgeting, and audit readiness.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and reconcile restricted funds, ensuring accurate handling and reporting.</li><li>Prepare and submit regular financial and statistical reports as required.</li><li>Oversee monthly, quarterly, and annual billing, ensuring compliance with grant guidelines.</li><li>Coordinate with the fiscal department to release restricted funds properly.</li><li>Analyze new grants and ensure compliance with all financial requirements.</li><li>Prepare documentation and support audits.</li><li>Develop and revise grant budgets and narratives for agency submissions.</li><li>Support budget updates and financial forecasts.</li><li>Track and review grant-related expenses to ensure alignment with approved budgets.</li><li>Assist Contract Managers with daily reports, requests, and budget questions.</li><li>Record all accounts receivable, including federal, state, and local revenue, in MIP monthly.</li><li>Join meetings with Contract Managers to discuss budgets and financial matters.</li><li>Maintain strong knowledge of all federal, state, and local contracts.</li><li>Communicate regularly with Program Directors, Contract Managers, CEO, CAO, and Controller about budget matters.</li><li>Provide required documents for grant monitoring visits and audits.</li><li>Update grant inventory, complete audit schedules, and assist with audit questions.</li><li>Build strong relationships with Contract Managers and external partners.</li><li>Attend training on budgets, amendments, and billing as needed.</li><li>Support the CEO, CAO, and Controller on fiscal and grant-related tasks.</li><li>Help with revenue forecasting and identify payroll allocation discrepancies.</li><li>Work with the treasury team to ensure correct application of funds in the system.</li><li>Review accounts receivable aging reports to support cash collection and improve cash flow.</li><li>Support monthly closings, especially in receivables and general ledger areas.</li><li>Help resolve financial and administrative issues as they arise.</li></ul><p><br></p> Purchasing Agent <p>We are seeking a motivated and detail-oriented individual to join our team as an Entry-Level Purchasing Coordinator in Hospitality Procurement. In this role, you will support the purchasing and procurement function to ensure timely and cost-effective acquisition of goods and services needed to support hospitality operations. This is an excellent opportunity for someone aspiring to build a career in procurement and supply chain management while contributing to the success of a dynamic hospitality environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Order Processing:</strong> Assist in the preparation and submission of purchase orders to suppliers based on hospitality department requests.</li><li><strong>Vendor Relations:</strong> Communicate effectively with vendors to confirm order details, delivery timelines, and resolve basic discrepancies.</li><li><strong>Inventory Management:</strong> Support inventory tracking efforts and ensure procurement processes align with stock requirements.</li><li><strong>Cost Control:</strong> Monitor price fluctuations and engage in comparative pricing to identify the most cost-effective options.</li><li><strong>Documentation:</strong> Maintain accurate records of invoices, purchase orders, and contracts while ensuring compliance with company procurement policies.</li><li><strong>Collaboration:</strong> Work closely with team members across departments (e.g., food & beverage, housekeeping) to understand procurement needs and priorities.</li><li><strong>Reporting:</strong> Generate periodic reports on purchasing activities and supplier performance to assist management in decision-making.</li></ol><p><br></p> Product Support Specialist <p>Robert Half is assisting our client in hiring for a Technical Customer Support Specialist for a long-term contract-to-hire position onsite in Coral Springs, FL. In this role, you will be responsible for answering incoming calls, processing various authorizations, and providing high-level customer support. Your expertise in managing multiple tasks, maintaining detail orientation, and excellent communication skills will be integral to your success. If you or someone that you know is interested, apply today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Answering all incoming calls and providing Level 1 customer support via email and/or phone.</p><p>• Efficiently and accurately processing return material authorizations (RMAs), repair authorizations (RAs), and other related tasks.</p><p>• Ensuring orders placed via email, Purchase Order, or the Ecommerce site are entered into our internal system in a timely manner.</p><p>• Communicating proactively with customers, providing updates and notifications of orders, delays, or additional information needed for a purchase.</p><p>• Keeping the internal database updated with accurate client information.</p><p>• Handling return requests, call tags, and shipment changes for outbound orders effectively.</p><p>• Escalating complaints or issues to the appropriate team member immediately when not equipped to resolve them.</p><p>• Selling products off a rate card provided and approved by Leadership.</p><p>• Developing an understanding of the industry to provide high-level support to customers.</p><p>• Maintaining a polite, helpful, and detail-oriented demeanor at all times.</p> LMS Administrator <p>Support day-to-day operations of the Learning Management System (LMS). Ensure accurate and timely training assignments, data integrity, and user support. Maintain learner records and assist with class scheduling and compliance reporting. Troubleshoot system issues and provide customer-focused support to senior team members. Assist with ongoing LMS projects and improvements under the direction of the E-learning team.</p><ul><li>Create and manage training assignments and learning groups</li><li>Support scheduling of online classes and training sessions</li><li>Perform audits, system tests, and quality assurance on LMS data</li><li>Provide support and resolve inquiries from end users</li><li>Maintain learner records to support compliance and reporting</li></ul><p>Apply now for immediate consideration!</p><p><br></p> Office Manager We are offering a short term contract employment opportunity for an Office Manager in the Government sector, based in Margate, Florida. The selected individual will play a key role in administering support to the department, preparing reports, and handling a variety of financial tasks. <br><br>Responsibilities:<br>• Oversee the department's payroll to ensure timely and accurate payments<br>• Manage Accounts Payable (AP) and Accounts Receivable (AR) in a light capacity<br>• Administer permit processing to ensure compliance with government regulations<br>• Coordinate responses to citizen complaints and concerns in a detail oriented manner<br>• Prepare regular reports, ensuring accuracy and proper grammar<br>• Utilize Accounting Software Systems, Concur, and CRM for various administrative tasks<br>• Respond to inbound calls, providing excellent customer service and information<br>• Ensure accuracy and efficiency while processing customer credit applications<br>• Maintain accurate records of customer credit information. Office Assistant We are offering a long term contract employment opportunity for an Office Assistant in Fort Lauderdale, Florida. The selected candidate will be a key player in our team, supporting the owner and the board members, primarily focusing on clerical duties and property management tasks.<br><br>Responsibilities:<br><br>• Handling clerical tasks such as filing and data entry to ensure smooth office operations<br>• Demonstrating proficiency in computer programs including Microsoft Office Suites and Adobe Acrobat<br>• Managing inbound and outbound calls in a detail oriented and efficient manner<br>• Assisting in the arrangement of meetings and managing calendars for the owner and board members<br>• Providing support in property management activities, including the use of relevant software<br>• Ensuring the upkeep of accurate records and databases<br>• Assisting in marketing activities and managing boards where vacancies are posted<br>• Demonstrating independence in task management without requiring micromanagement<br>• Processing and resolving various customer inquiries effectively. Data Analyst <p><strong>Role Overview</strong>:</p><p>The Data Analyst will play a key role in collecting, analyzing, and interpreting data to support business initiatives and decision-making. You will work closely with various departments to identify trends, create reports, and help stakeholders make informed decisions based on data insights.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Collect, clean, and analyze large datasets from various sources, ensuring data accuracy and consistency.</li><li>Create detailed reports and visualizations to present data findings to both technical and non-technical stakeholders.</li><li>Develop and maintain dashboards to track key performance indicators (KPIs) and business metrics.</li><li>Identify trends, patterns, and insights in data to support decision-making and business strategies.</li><li>Collaborate with business teams to understand their data needs and deliver actionable insights that drive business improvements.</li><li>Design and implement data models and analysis tools to monitor business performance.</li><li>Conduct ad-hoc analysis to answer specific business questions and provide recommendations based on findings.</li><li>Assist with data governance, ensuring that data is managed and stored according to company standards and compliance requirements.</li><li>Present findings and recommendations to leadership and other teams in a clear and concise manner.</li><li>Continuously improve analytical processes and data management practices.</li></ul><p><br></p><p>Apply now for immediate consideration!</p> Overnight Customer Service Representative <p>We’re excited to offer a short-term contract opportunity for a Bilingual Customer Service Representative with a respected non-profit organization in Miami, FL. This role is part of their helpline department, where you’ll have the chance to make a real impact by providing compassionate and responsive support to individuals in need. The position begins with a 90-day training period during daytime hours, after which it will transition to an overnight shift. We’re looking for someone who is fluent in both Spanish and English, passionate about helping others, and eager to gain meaningful experience in the non-profit sector. If you're dependable, empathetic, and ready to make a difference, we’d love to hear from you!</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Answer inbound calls and provide compassionate customer support</li><li>Assist callers with inquiries, resources, and service referrals</li><li>Accurately document call details and follow established protocols</li><li>Collaborate with a team to deliver timely and effective assistance</li><li>Maintain confidentiality and demonstrate empathy in all interactions</li><li>Follow up with clients as needed to ensure resolution and satisfaction</li></ul> Legal Assistant <p>A non-profit agency in Broward is seeking a Pro Bono Project/Legal Assistant to provide support for and coordinating cases referred to pro bono or contract attorneys. This position is also responsible for helping recruit and maintain a pro bono or contract attorney panel for such referrals and with assisting with other Private Attorney Involvement projects as assigned.</p><p>ESSENTIAL JOB FUNCTIONS:</p><p>• Oversee and act as the office point of contact for clients and cases that have been accepted for handling by the office PAI program.</p><p>• Refer appropriate cases to pro bono or contract attorneys.</p><p>• Maintain pro bono or contract case files.</p><p>• Communicate regularly with PAI attorneys regarding assigned cases, including requesting necessary status reports or case updates.</p><p>• Where relevant, maintain financial records for contract cases and coordinate with Administration bookkeeping and the Managing Attorney concerning financial records and budget for contract attorney cases.</p><p>• Work with the Managing Attorney and other staff to maintain positive and professional relations with the local bar throughout the service area and help recruit, reward, and recognize members of the office PAI program.</p><p>• Attend training and meetings concerning private attorney involvement and participates in the PAI working group/committee.</p><p>• Participate in training in high-priority substantive law practice areas.</p><p>• Assist in development, organization and presentation of PAI training events,</p><p>• Acquire and maintain knowledge of services available for clients throughout service area.</p><p>• Demonstrate knowledge and expertise of the law and legal system.</p><p>• Provide assistance to other staff, PAI attorneys, and clients as directed by the office Managing Attorney.</p><p>• Work on statewide and other PAI activities with management and other program staff as assigned.</p><p>• Embrace and support the Organization’s overall mission, standards, policies and procedures, and confidentiality guidelines.</p><p><br></p><p><br></p> Infrastructure Engineer <p><strong>Position Summary:</strong></p><p> This role is responsible for supporting and maintaining IT infrastructure across multiple systems, including networks, hardware, software, telecommunications, and security. The position requires a blend of hands-on technical expertise and a proactive approach to systems monitoring, maintenance, and improvement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate deployment, maintenance, and support of desktop and laptop systems and their network connections.</li><li>Maintain and troubleshoot technology systems such as servers, storage networks, backup solutions, printers, and virtual desktop infrastructure.</li><li>Design, configure, and install network components including VPNs, switches, firewalls, routers, and wireless networks.</li><li>Assist in planning and executing new hardware/software installations and system upgrades.</li><li>Monitor system and network health; identify and resolve performance or connectivity issues.</li><li>Follow established procedures to resolve software and hardware problems, including upgrades and patches.</li><li>Evaluate and test software/hardware, and make recommendations for replacement or implementation.</li><li>Support hardware procurement by supplying part numbers and cost estimates.</li><li>Maintain accurate inventory and configuration records of IT assets and equipment.</li><li>Implement load balancing strategies for servers, switches, storage, and other infrastructure components.</li><li>Manage and maintain telecommunications systems, including VoIP phones, circuits, and communication tools.</li><li>Oversee infrastructure security for users, devices, and systems.</li><li>Manage mobile device platforms and wireless access points.</li><li>Support virtual server and desktop environments.</li><li>Perform routine and emergency data backups, and manage disaster recovery processes.</li><li>Monitor network communication systems and resolve related issues.</li><li>Maintain detailed documentation for procedures, troubleshooting steps, and training materials.</li><li>Participate in on-call support rotation and provide technical assistance after hours as needed.</li><li>Train and mentor team members on existing and new technologies.</li><li>Support IT staff across various functions and promote a collaborative team environment.</li><li>Perform other duties as assigned.</li></ul><p><br></p> Receptionist <p>We are seeking a <strong>friendly and professional Receptionist</strong> to join a reputable non-profit organization in Miami. As the first point of contact for visitors, donors, and clients, the Receptionist will play an essential role in ensuring the smooth operation of the office and contributing to a positive experience for all who interact with our organization. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and an understanding of the mission-driven work in a non-profit environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors, clients, and donors in a professional and courteous manner</li><li>Answer and direct phone calls, take accurate messages, and ensure timely follow-up</li><li>Provide general information about the organization's programs and services</li><li>Manage and schedule appointments for staff and volunteers</li><li>Handle incoming and outgoing mail, including packages and correspondence</li><li>Assist with administrative tasks, including filing, data entry, and maintaining office supplies</li><li>Support staff with document preparation, printing, and other office needs</li><li>Maintain office security by monitoring entry and ensuring proper visitor protocols are followed</li><li>Help organize and coordinate events or meetings as needed for the team</li><li>Assist in maintaining a clean and organized front office area</li><li>Other duties as assigned by the office manager or senior staff</li></ul><p><br></p> Systems Administrator We are seeking a Systems Administrator to join our team in the Aerospace industry, located in Hollywood, Florida. In this role, you will be responsible for ensuring the efficient operation of our Windows Server environments, implementing security measures, managing backups, and providing IT network support. <br><br>Responsibilities:<br>• Supervise and manage user accounts, permissions, and security policies within Active Directory.<br>• Regularly monitor system performance, troubleshoot any arising issues, and ensure the IT services are always available.<br>• Maintain and support cloud-based services, including Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).<br>• Handle server virtualization using VMware vSphere.<br>• Provide basic IT network support, including NPS for RADIUS authentication.<br>• Manage backup operations, monitor them for any issues, and troubleshoot as needed.<br>• Implement patch management to ensure that our systems are always updated and secure.<br>• Diagnose and resolve any system, network, and software issues that may arise.<br>• Document system configurations, troubleshooting procedures, and issue resolutions.<br>• Assist in root cause analysis and develop preventive measures to avoid future issues.<br>• Travel to remote sites as needed for hardware and software deployments and provide on-site support.<br>• Use monitoring tools like SolarWinds to ensure system health and proactively identify potential issues.<br>• Collaborate closely with senior administrators to develop skills and expertise.<br>• Stay updated with industry trends through consistent and detail-oriented training. Executive Assistant <p>Robert Half is partnering with a prestigious company located in Miami, seeking a highly skilled and professional Executive Assistant to support their executive team. This is a fantastic opportunity for a proactive individual with exceptional organizational skills and a strong background in executive-level assistance. Candidates must be bilingual in English and Spanish to effectively communicate with a diverse team and client base.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to executives, including calendar management, meeting coordination, and travel arrangements.</li><li>Prepare and edit correspondence, presentations, and reports in both English and Spanish.</li><li>Act as a liaison between executives, clients, and other stakeholders, ensuring seamless communication.</li><li>Handle sensitive and confidential information with professionalism and discretion.</li><li>Coordinate and schedule meetings, conferences, and events, ensuring all logistics are in place.</li><li>Manage email communications for executives, prioritizing and responding as appropriate.</li><li>Organize and maintain files, records, and office systems to ensure efficiency.</li><li>Assist in preparing executive-level documents and presentations for meetings and board discussions.</li><li>Perform general office tasks as needed to support the overall team.</li></ul><p><br></p>