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21 results for Customer Experience Specialist in Milwaukee, WI

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We are seeking a talented Marketing Specialist to join our client's team. This role operates within the healthcare consulting industry and requires a mix of creativity, strategic thinking, and a strong understanding of digital marketing. The Marketing Specialist will have a hybrid workplace setting and will be tasked with a variety of responsibilities, including public relations support, digital marketing development, social media marketing, and website maintenance.

Responsibilities:

• Craft and update client website content, ensuring it is optimized for local search

• Provide recommendations to clients on best practices for social media engagement

• Develop and manage both editorial and paid communications, including press releases, media pitches, and articles

• Manage regular outreach to physician-clients to gather stories and engage with local media organizations

• Utilize PR software platform to develop targeted media lists, monitor relevant coverage, and send customized pitches to local media

• Design, write copy, and deploy Constant Contact and SMS text campaigns on behalf of physician-clients

• Create engaging content for client websites, social media, advertisements, and promotional events, adhering to each client’s brand standards

• Manage and monitor online presence across various platforms

• Develop and track digital marketing strategies to support the marketing needs of current clients and attract prospective new patients.

• Minimum of 2 years of experience in a similar role as a Marketing Specialist
• Proficiency in Adobe Creative Cloud, Adobe Illustrator, and Adobe InDesign
• Experience in using CRM systems for customer management
• Familiarity with Facebook Insights for evaluating campaign performance
• Proven experience in creating effective advertisements
• Ability to produce engaging blog content
• Experience in building brand awareness through various marketing strategies
• Knowledge of budget processes in marketing
• Demonstrated ability in campaign planning and execution
• Proficiency in using WordPress for website management
• Familiarity with Constant Contact for email marketing
• Experience in managing multiple social media channels
• Proven ability to create engaging social media content
• Strong skills in content creation across various platforms
• Experience in graphic design for marketing purposes
• Proven ability in copywriting for marketing materials
• Experience in email copywriting and marketing
• Able to work independently and as part of a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Bachelor's degree in Marketing or a related field is preferred

Innovation starts with people.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

21 results for Customer Experience Specialist in Milwaukee, WI

Marketing Specialist We are seeking a talented Marketing Specialist to join our client's team. This role operates within the healthcare consulting industry and requires a mix of creativity, strategic thinking, and a strong understanding of digital marketing. The Marketing Specialist will have a hybrid workplace setting and will be tasked with a variety of responsibilities, including public relations support, digital marketing development, social media marketing, and website maintenance. Responsibilities: • Craft and update client website content, ensuring it is optimized for local search• Provide recommendations to clients on best practices for social media engagement• Develop and manage both editorial and paid communications, including press releases, media pitches, and articles• Manage regular outreach to physician-clients to gather stories and engage with local media organizations• Utilize PR software platform to develop targeted media lists, monitor relevant coverage, and send customized pitches to local media• Design, write copy, and deploy Constant Contact and SMS text campaigns on behalf of physician-clients• Create engaging content for client websites, social media, advertisements, and promotional events, adhering to each client’s brand standards• Manage and monitor online presence across various platforms• Develop and track digital marketing strategies to support the marketing needs of current clients and attract prospective new patients.

Customer Service Representative Associate We are offering a contract employment opportunity for a Customer Service Representative Associate. The Customer Service Representative Associate role is crucial in our team, while working remotely. Responsibilities:· Provide support to the customer relations team. · Billing question resolutions· Assistance with account review· Assist with patient payments, financial assistance applications, and other customer service related inquiries.

Client Services Administrator We are offering a permanent employment opportunity for a Client Services Administrator located in Hartland, Wisconsin. Your role will primarily revolve around supporting our Client Services Specialist team, ensuring efficient telecommunications, maintaining customer records, and resolving any product or service problems. Responsibilities include: • Handling incoming phone calls and ensuring resolution of customer inquiries.• Accurately entering client and account data, and verifying it for any potential errors.• Creating clear job tickets in Monarch or OP.• Updating and maintaining customer records in compliance with our policies and procedures.• Collaborating with multiple departments and partners, with a focus on detail and completion of production items.• Resolving client complaints by determining the cause, finding the best solution, and expediting the correction or adjustment process.• Gaining a comprehensive understanding of our internal software systems.• Regularly routing GB Tickets.• Tracking and updating Humana Delivery and Madison Spreadsheet.• Proofreading Marco’s Items on a monthly basis.• Performing department filing and purging of job tickets.• Distributing job tickets to the team and accounting.• Regularly handling Common Ground Routing and updating Madison Spreadsheet.• Printing and routing WebMD Postal Paperwork.• Reviewing, updating, and routing Elevance Health GBD as well as WebMD, Ignite.

Collections Specialist We are seeking a Collections Specialist to join our team in Pleasant Prairie, Wisconsin. In this role, you will be tasked with managing customer accounts, ensuring accuracy in records and addressing customer inquiries. This position offers a short term contract employment opportunity and is based in a manufacturing industry setting. Responsibilities: • Efficiently process customer credit applications, ensuring accuracy at all times. • Monitor customer accounts, identifying and addressing overdue accounts. • Proactively reach out to customers via various communication channels to collect due payments. • Address and resolve any discrepancies or disputes related to payments and billing in a timely manner. • Maintain and update records of collections activities and payment arrangements. • Work closely with internal teams such as billing, sales, and customer service to address any concerns related to accounts. • Regularly generate and share updates on the progress of collections activities. • Utilize accounting software systems and Microsoft Excel for various tasks. • Play an active role in answering inbound calls and performing billing functions. • Ensure adherence to standardized collection processes.

Billing Specialist Robert Half is partnering with a healthcare client in the recruiting for a Billing Specialist to oversee their billing operations, ensuring smooth, accurate, and efficient processes. The ideal candidate will have a strong understanding of billing systems, healthcare revenue cycles, and customer service. The Billing Specialist will work collaboratively with our accounting, administrative, and resident services teams to maintain compliance, resolve discrepancies, and support the financial health of the organization. This is a permanent placement opportunity offering full benefits package including 403b retirement planning, FSA, tuition assistance, paid time off and paid holidays. Key Responsibilities:Billing and Invoicing Operations:<ul><li>Prepare and process monthly resident billing statements for services, housing, and additional care.</li><li>Ensure accurate calculation of fees, expenses, and adjustments based on contracts and service changes.</li><li>Manage third-party billing, including Medicare, Medicaid, private insurance, and long-term care providers.</li></ul>Collections and Payments:<ul><li>Monitor accounts receivable and follow up on outstanding balances to ensure timely payments.</li><li>Process incoming payments via check, electronic transfer, and credit card, applying them correctly to resident accounts.</li><li>Work with residents and families to address billing questions, payment plans, and financial discrepancies.</li></ul>Compliance and Documentation:<ul><li>Maintain billing records that comply with federal, state, and local regulations, including HIPAA requirements.</li><li>Stay updated on relevant Medicare and Medicaid billing guidelines to ensure compliance.</li><li>Prepare and submit reports for audits and regulatory purposes as needed.</li></ul>Account Reconciliation:<ul><li>Reconcile charges, payments, and account balances on a routine basis to ensure the accuracy of resident accounts.</li><li>Identify, investigate, and resolve discrepancies in billing and payment records efficiently.</li></ul>Collaborative Duties:<ul><li>Partner with admissions staff to ensure seamless onboarding of residents, including setup of billing details.</li><li>Communicate with accounting or finance teams regarding account status and revenue projections.</li><li>Serve as the primary point of contact for billing-related inquiries from residents, families, and staff.</li></ul>

Billing Specialist We are offering an exciting opportunity for a Billing Specialist in Milwaukee, Wisconsin. The role involves specific responsibilities related to accounts receivable, auditing, and billing functions. The work environment requires maintaining and monitoring customer accounts and resolving any inquiries. Responsibilities:• Accurately process customer credit applications• Maintain precise records of customer credit• Monitor the status of customer accounts and take necessary actions• Send statements to customers and follow up regarding payment status• Apply payments received from customers• Review contracts as part of job duties• Handle additional responsibilities as assigned• Perform billing functions and cash applications• Carry out collections and accounts receivable tasks• Conduct auditing related tasks within the role.

AP/AR Specialist Robert Half is partnering with Milwaukee area client in the recruiting for an AP/AR Specialist to join their team. In this role, you'll be handling both accounts payable and receivable, maintaining financial records, and ensuring accurate payroll processing. This is a permanent placement opportunity seeking a candidate with 2+ years of transactional accounting experience to be considered for this opportunity. Responsibilities• Accurately processing invoices and managing accounts payable and receivable.• Entering payroll data with precision and efficiency into third party payroll system for processing.• Conducting account reconciliation activities to ensure accuracy of financial records.• Collaborating with the team to meet accounting deadlines.• Monitoring customer accounts and taking appropriate actions.• Handling customer inquiries and providing excellent customer service.• Maintaining a collaborative team environment while contributing to team efforts.

AR/Collections Specialist We are offering a short term contract employment opportunity for an AR/Collections Specialist to be a part of our manufacturing team based in Oak Creek, Wisconsin. The role involves a hybrid working model and will entail maintaining meticulous customer records, handling customer queries, overseeing customer accounts, and taking necessary actions. Responsibilities: • Accurately and efficiently handle customer credit applications • Maintain detailed customer credit records • Ensure the successful collection of outstanding invoices by managing the accounts receivable (AR) process • Keep track of aging reports and follow up on overdue accounts via various communication channels such as phone and email • Address billing or payment issues in collaboration with sales and customer service teams • Deal with payment discrepancies, disputes, and deductions in coordination with customers • Process cash applications, including checks, ACH, and wire payments • Investigate chargebacks, credits, and unapplied payments to reconcile customer accounts • Prepare monthly AR reports and assist with cash flow forecasting • Carry out collection activities and customer interactions while maintaining detailed records • Ensure adherence to the company's credit policies and recommend credit limit adjustments when necessary • Support month-end close activities, including AR reconciliations and reporting.

Receptionist We are in search of a Receptionist to for a Waukesha, WI area organization. As a Receptionist, your primary role will be to manage front desk duties, maintain client records, and provide outstanding customer service. Responsibilities:• Manage and oversee receptionist duties to ensure smooth operations.• Engage in data entry tasks, ensuring accuracy and efficiency.• Deliver exceptional customer service, addressing customer queries and resolving issues promptly.• Utilize Microsoft Office tools to maintain and update client records.• Monitor client accounts and take necessary actions when required.• Process and manage customer applications with attention to detail.

Credit Specialist We are looking for a Credit Specialist for a Milwaukee, Wisconsin area organization. This role involves managing customer credit-related tasks within our industry, collections, and applying payments. Responsibilities:• Accurately processing customer credit applications in a timely manner.• Implementing collection processes to ensure smooth workflow.• Regularly reviewing customer credit standing and making necessary adjustments.• Applying cash transactions to the correct customer accounts.• Maintaining up-to-date and accurate records of customer credit information.• Resolving customer inquiries related to credit applications and processes.• Monitoring customer accounts for any irregularities and taking appropriate action.• Utilizing Accounts Receivable (AR) skills to manage and track customer payments.• Collaborating with the team to improve credit review and collection processes.• Ensuring adherence to all industry regulations and standards in all credit-related operations.

Legal Assistant Robert Half's Legal Division is seeking a Client Advisor in Milwaukee, Wisconsin. This role involves complex case analysis, project management, and client/relationship management in a legal setting. The ideal candidate would be comfortable working four days a week in office, one day a week from home, and would be interested in an alternative legal career. Duties of this position include but are not limited to: • Conducting detailed case intake discussions with attorneys• Developing expert witness search strategies based on case theories• Converting complex legal requirements into actionable research parameters• Managing client engagements from beginning to end across multiple service lines• Monitoring client usage throughout the duration of the client's contract• Ensuring all deliverables are of exceptional quality and delivered in a timely manner• Establishing and maintaining robust relationships with attorney clients• Presenting research findings and recommendations to key stakeholders• Proactively identifying and addressing potential challenges• Acting as a trusted advisor throughout the litigation process. If you feel as if you meet this background and are interested in hearing more, please apply directly to this job posting. We look forward to hearing from you!

Insurance Billing Specialist The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>

Member Services Representative We are in search of a Member Services Representative to join our team in Milwaukee, Wisconsin. The role involves offering precise and timely information to members and associates through various communication channels, with an emphasis on providing an exceptional customer experience. This role is integral to our operations in the industry, and offers a long term contract employment opportunity. Responsibilities: • Communicate effectively with members, field force, and other associates via telephone, correspondence, and personal contact to provide accurate information and resolve inquiries. • Utilize knowledge of company products and administrative practices to answer inquiries related to life and annuity contracts. • Ensure accurate processing of administrative policyholder requests in the Policy Administration System (PAS), including changes in ownership, loans, withdrawals, and surrenders. • Maintain and update non-automated policy contractual information. • Assist in executing special one-time projects as assigned. • Handle a specialized departmental process in addition to routine responsibilities. • Conduct research to resolve member inquiries, this may involve interpreting policy provisions, explaining policy transactions, providing general tax information, and addressing mailing campaign questions. • Obtain necessary information from the PAS, review of policy/imaged files and/or research other sources to handle member inquiries. • Ensure accurate and efficient processing of customer credit applications. • Monitor customer accounts and take appropriate action when necessary.

Payroll Specialist Robert Half is assisting a construction industry client in the recruiting for a Payroll Specialist to join their dynamic payroll team. Located in Waukesha, Wisconsin area the Payroll Specialist will play a crucial role in ensuring effective payroll operations throughout the company. The role encompasses a variety of responsibilities, from managing weekly union payroll procedures to maintaining compliance and addressing employee inquiries. This is a permanent placement opportunity offering full benefits package, annual bonus eligibility, 401k matching and 3+ weeks PTO. Responsibilities:• Efficiently process the company's payroll• Supervise and manage timecard review processes• Perform detailed analysis of payroll reports• Implement necessary adjustments to hours and rates• Ensure successful payroll closure through comprehensive data analysis and report verification• Address and resolve employee inquiries related to payroll• Keep compliance documentation current• Manage full cycle payroll procedures• Oversee union contracts and payroll for union workers• Utilize your skills as a detail-oriented individual in performing duties

Linux Systems Engineer Robert Half Technology is partnering with a long-time client on a new Direct Hire Sr. Linux Engineer position. This is a steadily growing organization offering competitive compensation and excellent all around benefits. Please apply right away if this looks to be a fit! Are you a Linux expert with a passion for solving complex challenges and delivering excellent customer experiences? We’re seeking a Senior Linux Engineer to join our growing team. This position is open due to continued growth and offers an opportunity to work in an environment where your contributions truly make an impact. What You’ll Do:<ul><li>Manage, configure, and optimize Linux systems to ensure high availability and performance.</li><li>Collaborate on networking and virtualization projects to support business objectives.</li><li>Troubleshoot and resolve technical issues while providing exceptional support to internal and external customers.</li><li>Contribute to system documentation and process improvements.</li></ul>

Sales Support We are offering a contract to hire employment opportunity for a Sales Support role in the Financial Services industry, located in Menomonee Falls, Wisconsin. As a Sales Support, your primary function will be to assist our sales team, manage customer accounts, and support customer inquiries. Responsibilities: • Provide exceptional support to a team of 8 sales professionals• Handle customer inquiries and react swiftly to their needs• Accurately process customer credit applications• Ensure compliance and data accuracy across all customer portals• Utilize CRM and ERP systems for data management and reporting• Convert documents using Adobe Acrobat• Monitor customer accounts and take necessary actions when required• Develop solutions based on customer needs and company policies• Utilize advanced Excel skills for data analysis and report generation• Maintain accurate customer credit records.

Member Services Representative We are offering a long-term contract employment opportunity for a Member Services Representative in Milwaukee, Wisconsin. In this role, you will be working in the insurance industry, providing timely and accurate information to members and associates through various communication channels. Your main tasks will involve handling inquiries related to life and annuity contracts, processing policyholder requests, and managing customer records. Responsibilities • Communicate effectively with members and associates, addressing their inquiries and providing detailed information about policy provisions, transactions, and general tax information. • Utilize various computer programs and CRM software to efficiently process customer credit applications and maintain accurate records. • Manage routine member inquiries requiring research and interpretation of policy provisions, ensuring situations are resolved and action steps are communicated. • Handle non-automated policy updates and contractual changes. • Process financial administrative policyholder requests, including loans, withdrawals, surrenders, and ownership changes. • Participate in special one-time projects as assigned. • Handle a specialized departmental process in addition to routine responsibilities. • Address questions related to mailing campaigns and provide necessary information. • Use banking software and other tools to perform tasks such as check processing and managing cash activity.

DevOps Engineer Unleash Your Potential as a DevOps Engineer at our Premier Client's Tech Hub! Be part of the mesmerizing technological evolution as we offer a dynamic contract to hire position in the world of AWS Cloud Services. You'll be joining a select ensemble of innovative like-minded individuals, working on the cusp of technology advancement. For immediate consideration, apply to this posting or direct message Nathaniel Zibart on LinkedIn What's Your Role?• Engage in lively, thought-provoking, daily catch-ups with your team.• Be instrumental in the pre-production journey, ensuring every element of our projects is primed for testing and launch.• Be the key player in software updates, keeping our system in sync with the latest technological trends. • Masterfully meld an array of technologies within our tech stack, ensuring flawless interoperability. • Leverage your knowledge and experience to direct project development and management. • Always be one step ahead, seeking ways to improve system reliability and speed. • Carry out detailed analyses on workloads, pinpointing strengths and areas of improvement. • Foresee and neutralize potential issues emerging from current configurations. Embrace the future as a key DevOps Engineer where every day brings thrilling new challenges and opportunities! Immerse yourself in our team culture with daily brainstorming sessions and propel your career forward by pioneering our pre-production journey. Keep your finger on the pulse of tech, being instrumental in critical software updates. Masterfully manage array of technologies, utmost utilize your knowledge and instigate system improvements, all while anticipating potential hiccups. Harness your skills in the ever-evolving AWS and Load Balancers. Steer the helm of our current environment as we transition to the cloud, ensuring unbroken functionality. Gear up for an exhilarating tech adventure in the exciting world of DevOps!ur existing infrastructure.

CRM Analyst Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to NetSuite, and is looking for a CRM Analyst to be the subject matter expert. This role will work closely with key business units to optimize, maintain, and enhance the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. What You’ll Do:<ul><li>Serve as the CRM SME, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across sales, marketing, operations, and finance to understand requirements and improve CRM workflows.</li><li>Analyze, refine, and automate CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide training and support to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>

Attorney/Lawyer Robert Half is seeking a full-time Estate Planning Attorney to join a wonderful firm in Buffalo Grove, Illinois. Responsibilities: • Draft and implement various estate planning documents• Offer expert advice to clients on complex estate and tax matters• Guide clients through the estate administration and probate process• Handle guardianship petitions and proceedings• Maintain detailed and accurate client records• Monitor client accounts and take appropriate actions based on their status• Process client applications efficiently and accurately• Communicate effectively with clients to resolve their inquiries

Sr. SQL Database Administrator Are you a talented SQL Database Administrator looking for a role where you can focus on database administration and support? Our Milwaukee area based client is seeking a Senior SQL DBA to join their collaborative team. What You’ll Do:<ul><li>Administer, maintain, and optimize SQL Server databases in a production environment.</li><li>Ensure database performance, integrity, and security while managing backups and disaster recovery solutions.</li><li>Troubleshoot and resolve database issues, providing expert-level support.</li><li>Work closely with internal teams to implement best practices for database maintenance and optimization.</li><li>Assist in database migrations, upgrades, and performance tuning initiatives.</li></ul>

Innovation starts with people.®

21 results for Customer Experience Specialist in Milwaukee, WI

Innovation starts with people.^®