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10 results for Product Support Specialist in Milwaukee, WI

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We are in search of a Network Administrator, to be based in Milwaukee, Wisconsin, 53202, United States. This role provides an opportunity to engage with clients, offering technical support and ensuring a seamless experience. The selected individual will be dedicated to supporting several clients' networking needs, primarily focusing on Cisco technologies. This position offers a contract to permanent employment opportunity.

Responsibilities:

• Acting as a prime point of contact for clients, ensuring top-tier service and support
• Providing hands-on networking support, including but not limited to Cisco firewalls (FMC), routing, wireless, and switching
• Engaging with clients to offer technical support and ensure a seamless experience
• Managing various smaller clients and potentially traveling to clients in Southern Wisconsin
• Becoming a subject matter expert for several networking tools and services, such as Cisco Email Security, Cisco Umbrella, Cisco DUO, Microsoft Phishing, and Cisco Identity Services Engine (ISE)
• Assisting with the initial implementation and management of Cisco Identity Services Engine (ISE)
• Supporting and managing complex network environments
• Dealing with the configuration, deployment, and support of various technologies, including Dell, Citrix, and Firewall technologies
• Handling backup technologies and active directory tasks
• Processing and maintaining computer hardware efficiently and accurately.

• Comprehensive knowledge of Cisco Routers and Cisco Technologies is essential
• Proficiency in Citrix Technologies and Dell Technologies is required
• Understanding and experience with Firewall Technologies
• Experience with Active Directory is vital
• Familiarity with Backup Technologies is needed
• Solid understanding of Computer Hardware
• Expertise in Configuration Management is expected
• Proven experience in Deployments is mandatory

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Product Support Specialist in Milwaukee, WI

Network Administrator We are in search of a Network Administrator, to be based in Milwaukee, Wisconsin, 53202, United States. This role provides an opportunity to engage with clients, offering technical support and ensuring a seamless experience. The selected individual will be dedicated to supporting several clients' networking needs, primarily focusing on Cisco technologies. This position offers a contract to permanent employment opportunity. Responsibilities: • Acting as a prime point of contact for clients, ensuring top-tier service and support • Providing hands-on networking support, including but not limited to Cisco firewalls (FMC), routing, wireless, and switching • Engaging with clients to offer technical support and ensure a seamless experience • Managing various smaller clients and potentially traveling to clients in Southern Wisconsin • Becoming a subject matter expert for several networking tools and services, such as Cisco Email Security, Cisco Umbrella, Cisco DUO, Microsoft Phishing, and Cisco Identity Services Engine (ISE) • Assisting with the initial implementation and management of Cisco Identity Services Engine (ISE) • Supporting and managing complex network environments • Dealing with the configuration, deployment, and support of various technologies, including Dell, Citrix, and Firewall technologies • Handling backup technologies and active directory tasks • Processing and maintaining computer hardware efficiently and accurately.

Help Desk Analyst III We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: • Facilitate efficient processing of customer credit applications. • Maintain and update customer credit records with precision. • Address customer inquiries and resolve them promptly. • Monitor customer accounts and initiate appropriate action when necessary. • Provide level 2& 3 technical support, acting as a liaison between the service desk, infrastructure teams, and IT leadership. • Manage IT computer assets, including computer inventory management and e-waste recycling processes. • Gain proficiency in using ServiceNow or a comparable ticketing system for better task management. • Develop a thorough understanding of o365, OKTA, and Active Directory for efficient problem-solving. • Handle deployments and configuration management, ensuring the smooth running of computer hardware. • Leverage knowledge of Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Microsoft 365 Enterprise for effective troubleshooting. • Utilize Okta and the ServiceNow Platform to optimize IT service management. • Maintain a comprehensive understanding of computer hardware to support technical issues.

PC Technician We are offering a 2m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites throughout the Greater Milwaukee area. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration. Responsibilities:<ul><li>Check migration data if user shall have new / replacement endpoint or have their own computer reused. </li><li>Welcome end-users scheduled for migration and commenced the migration process with them. </li><li>Migrate by joining user, device, and phone by the defined Intune enrolment processes </li><li>Receive and log the device according to checklist </li><li>Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support. </li><li>Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out </li><li>Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers </li><li>Provide ad-hoc support for the migrated end-users while the migration team is on site </li><li>Be visible, service minded and the migration programs public image on site </li><li>Provide necessary hand-out support and service according to hand-out checklist. </li></ul>

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Deerfield, Illinois. As part of our team, you will be the first line of support in a primarily Microsoft environment, handling client issues, managing schedules and priorities, and ensuring client satisfaction. Responsibilities: • Administer and provide support for client antivirus and other desktop monitoring and security tools.• Play a key role in resolving client issues, acting as the primary support engineer in our Microsoft environment.• Manage your own schedule and priorities using our ticketing system, focusing on customer service and client satisfaction.• Handle end user's computer hardware and software support, liaising with vendors to resolve issues as necessary.• Leverage services like Azure/Entra or Active Directory to maintain user functionality.• Understand and administer cloud services including Azure, Office 365, and Gmail.• Document procedures and post them to our Knowledge Base to educate and guide team members.• Work closely with Sr. Systems Engineers to understand network topology, profiles, and general structure of a Windows server environment.• Provide insights and recommendations to Sr. Systems Engineers, impacting the client's overall technical stack and satisfaction.• Proficiently handle backup technologies, performing backup and restore tasks as needed. By joining us as a Help Desk Analyst, you will have the opportunity to contribute to our team's success while developing your skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Desktop Support Analyst We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Wauwatosa, Wisconsin. As a Desktop Support Analyst, you will be supporting end-users, troubleshooting issues, and participating in IT projects within our organization. Responsibilities:• Support end-users by addressing their queries and restoring their systems and networks to optimum efficiency using various tools and methods.• Monitor the performance of devices and systems, coordinating setup activities to prevent service disruptions.• Handle service desk requests, collaborating with various support organizations to ensure seamless IT service delivery.• Contribute to IT projects, coordinating work efforts to achieve successful outcomes.• Maintain support documentation to assist in service restoration and minimize the impact of unplanned outages.• Facilitate the IT procurement process when necessary

Linux Systems Engineer Robert Half Technology is partnering with a long-time client on a new Direct Hire Sr. Linux Engineer position. This is a steadily growing organization offering competitive compensation and excellent all around benefits. Please apply right away if this looks to be a fit! Are you a Linux expert with a passion for solving complex challenges and delivering excellent customer experiences? We’re seeking a Senior Linux Engineer to join our growing team. This position is open due to continued growth and offers an opportunity to work in an environment where your contributions truly make an impact. What You’ll Do:<ul><li>Manage, configure, and optimize Linux systems to ensure high availability and performance.</li><li>Collaborate on networking and virtualization projects to support business objectives.</li><li>Troubleshoot and resolve technical issues while providing exceptional support to internal and external customers.</li><li>Contribute to system documentation and process improvements.</li></ul>

Bilingual HR Generalist Robert Half is partnering with a Franklin, WI manufacturing client in the recruiting for an HR Generalist to support key HR functions and ensure compliance with labor regulations and company policies. The ideal candidate will bring expertise in federal and state labor laws, payroll tax processes, benefits administration, recruitment, training, and employee relations. Strong attention to detail, analytical skills, and bilingual proficiency in English and Spanish are essential for success in this role. This is a permanent placement opportunity offering full benefits package, 401k and generous paid time off. Bilingual in Spanish required. Key Responsibilities:· Labor Law Compliance: Ensure adherence to federal and state labor laws, providing guidance on legal requirements and addressing compliance issues.· Payroll and Tax Administration: Review and support payroll processes, ensuring compliance with federal and state payroll tax regulations.· Benefits Administration: Administer employee benefits, including 401(k) plans and insurances, and assist with enrollment and employee inquiries.· Recruitment and Onboarding: Support recruitment efforts, including candidate sourcing, interviewing, and coordinating onboarding activities for new hires.· Training Programs: Organize and deliver employee training programs, including compliance, technical skills, and professional development initiatives.· Employee Relations: Act as a point of contact for employee relations matters, offering guidance, conflict resolution, and promoting positive workplace culture.· Insurance Oversight: Manage company insurance policies, ensuring employees have access to resources and addressing claims or coverage-related concerns.· Bilingual Communication: Utilize bilingual (English and Spanish) capabilities to communicate effectively with employees and translate documentation when necessary.

Sr. SQL Database Administrator Are you a talented SQL Database Administrator looking for a role where you can focus on database administration and support? Our Milwaukee area based client is seeking a Senior SQL DBA to join their collaborative team. What You’ll Do:<ul><li>Administer, maintain, and optimize SQL Server databases in a production environment.</li><li>Ensure database performance, integrity, and security while managing backups and disaster recovery solutions.</li><li>Troubleshoot and resolve database issues, providing expert-level support.</li><li>Work closely with internal teams to implement best practices for database maintenance and optimization.</li><li>Assist in database migrations, upgrades, and performance tuning initiatives.</li></ul>

CRM Analyst Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to NetSuite, and is looking for a CRM Analyst to be the subject matter expert. This role will work closely with key business units to optimize, maintain, and enhance the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. What You’ll Do:<ul><li>Serve as the CRM SME, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across sales, marketing, operations, and finance to understand requirements and improve CRM workflows.</li><li>Analyze, refine, and automate CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide training and support to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>

Client Services Administrator We are offering a permanent employment opportunity for a Client Services Administrator located in Hartland, Wisconsin. Your role will primarily revolve around supporting our Client Services Specialist team, ensuring efficient telecommunications, maintaining customer records, and resolving any product or service problems. Responsibilities include: • Handling incoming phone calls and ensuring resolution of customer inquiries.• Accurately entering client and account data, and verifying it for any potential errors.• Creating clear job tickets in Monarch or OP.• Updating and maintaining customer records in compliance with our policies and procedures.• Collaborating with multiple departments and partners, with a focus on detail and completion of production items.• Resolving client complaints by determining the cause, finding the best solution, and expediting the correction or adjustment process.• Gaining a comprehensive understanding of our internal software systems.• Regularly routing GB Tickets.• Tracking and updating Humana Delivery and Madison Spreadsheet.• Proofreading Marco’s Items on a monthly basis.• Performing department filing and purging of job tickets.• Distributing job tickets to the team and accounting.• Regularly handling Common Ground Routing and updating Madison Spreadsheet.• Printing and routing WebMD Postal Paperwork.• Reviewing, updating, and routing Elevance Health GBD as well as WebMD, Ignite.

Technology Doesn't Change the World, People Do.®

10 results for Product Support Specialist in Milwaukee, WI

Technology Doesn't Change the World, People Do.^®