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136 results for Help Desk Support Manager in Minneapolis, MN

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We’re looking for a skilled and customer-focused IT End User Support Analyst II to join our internal tech support team. In this role, you'll be responsible for providing high-level support to employees across various locations, ensuring smooth operation of end-user technology. You’ll handle escalated issues, offer expert troubleshooting, and contribute to both day-to-day operations and ongoing IT initiatives. This is a great opportunity for someone who enjoys a mix of hands-on technical work and direct user support, with a focus on delivering outstanding service in a professional environment.

Key Responsibilities:

Provide advanced technical support for internal users, both remotely and on-site, across a hybrid work environment.
Troubleshoot and resolve issues related to laptops, desktops, docking stations, monitors, printers, mobile devices (iOS/Android), and related peripherals.
Serve as a subject matter expert and escalation point for tier 1 support staff, assisting with more complex technical problems.
Support software and OS environments, with a strong emphasis on Windows 11, Microsoft 365, macOS, SharePoint, and Teams.
Perform system configuration, imaging, deployment, and upgrades for Windows and Mac devices using tools such as Microsoft Endpoint Manager, Intune, and Jamf.
Manage user access and authentication issues using tools like Okta SSO and Active Directory.
Monitor and respond to incidents through ticketing systems (e.g., Jira Service Management), ensuring timely resolution and thorough documentation.
Maintain hardware inventory, assist with hardware procurement, and manage RMA processes when necessary.
Create and update internal knowledge base documentation and provide training to end users.
Participate in or lead technical project work, including office tech refreshes, software rollouts, and process improvement initiatives.
Support ITIL-based practices including incident, request, and change management.

Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).

3+ years of experience in a technical support or service desk role, preferably in a mid-to-large enterprise environment.
Strong understanding of Windows 11, O365, Active Directory, and mobile device management.
Experience supporting both Mac and PC hardware and software.
Familiarity with service management tools such as Jira Service Management, ServiceNow, or similar platforms.
Interest in automation PowerShell or Python, etc.
Ability to work independently and prioritize multiple tasks effectively.
Strong communication and documentation skills.

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136 results for Help Desk Support Manager in Minneapolis, MN

IT End User Support Analyst II We’re looking for a skilled and customer-focused IT End User Support Analyst II to join our internal tech support team. In this role, you'll be responsible for providing high-level support to employees across various locations, ensuring smooth operation of end-user technology. You’ll handle escalated issues, offer expert troubleshooting, and contribute to both day-to-day operations and ongoing IT initiatives. This is a great opportunity for someone who enjoys a mix of hands-on technical work and direct user support, with a focus on delivering outstanding service in a professional environment. Key Responsibilities:<ul><li>Provide advanced technical support for internal users, both remotely and on-site, across a hybrid work environment.</li><li>Troubleshoot and resolve issues related to laptops, desktops, docking stations, monitors, printers, mobile devices (iOS/Android), and related peripherals.</li><li>Serve as a subject matter expert and escalation point for tier 1 support staff, assisting with more complex technical problems.</li><li>Support software and OS environments, with a strong emphasis on Windows 11, Microsoft 365, macOS, SharePoint, and Teams.</li><li>Perform system configuration, imaging, deployment, and upgrades for Windows and Mac devices using tools such as Microsoft Endpoint Manager, Intune, and Jamf.</li><li>Manage user access and authentication issues using tools like Okta SSO and Active Directory.</li><li>Monitor and respond to incidents through ticketing systems (e.g., Jira Service Management), ensuring timely resolution and thorough documentation.</li><li>Maintain hardware inventory, assist with hardware procurement, and manage RMA processes when necessary.</li><li>Create and update internal knowledge base documentation and provide training to end users.</li><li>Participate in or lead technical project work, including office tech refreshes, software rollouts, and process improvement initiatives.</li><li>Support ITIL-based practices including incident, request, and change management.</li></ul> Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).

Help Desk Analyst II ***100% onsite in Minneapolis, MN*** We are seeking a Help Desk Analyst to join our team in the construction/contractor industry, located in Minneapolis, Minnesota. This position offers a long term contract employment opportunity. As a Help Desk Analyst I, you will primarily be responsible for providing technical support for our Microsoft and construction applications, along with some desktop deployment activities. Responsibilities:• Provide technical support for Microsoft and construction related applications• Work collaboratively as part of a team of 4 Help Desk technicians• Handle desktop deployment tasks as needed• Respond to and resolve user inquiries in a timely and detail oriented manner• Monitor and maintain accurate customer records• Process customer applications with efficiency and precision• Take appropriate action based on customer account monitoring• Maintain proficiency in Microsoft Windows 10 ANYONE INTERESTED IN FURTHER DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.

Salesforce Technical Support Analyst Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment. Key Responsibilities:<ul><li>Provide font-line end-user support for 2000+ internal customers Salesforce configuration changes, including new fields, page layouts, and validation rules to meet the needs of the business. </li><li>Salesforce account setup, adding sharing rules and public groups, user admin setup. </li><li>Maintain all aspects of users and license management including user setup/deactivation, roles, profiles, public groups and permissions in a Salesforce</li><li>Troubleshoot customized Salesforce features, such as custom objects, permissions, and workflows within the company's implementation.</li><li>Provide support for Salesforce Service Cloud, addressing issues related to customer service, case management, and automation processes.</li><li>Ensure smooth functionality of tools and platforms integrated with Salesforce, such as Microsoft Teams or ServiceNow.</li><li>Diagnose data integration problems between Salesforce and other systems (e.g., ServiceNow, financial platforms, or custom applications), addressing issues like failed requests, bad response codes, or mismatched data.</li><li>Investigate and optimize automated workflows using API knowledge to reduce repetitive tasks and improve efficiency.</li><li>Utilize debugging tools such as Postman to simulate API calls, diagnose issues, and validate data transactions between systems.</li><li>Provide technical support for custom workflows or apps built on Salesforce that rely on API integrations, resolving errors or misconfigurations impacting functionality.</li></ul> Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.

Relationship Manager Job Description: Financial AdvisorSummary:The primary responsibility of the Financial Advisor is to enhance the quality and timeliness of services provided to clients. This includes managing client relationships independently or with guidance from more experienced advisors. The role involves formulating and implementing financial advice while utilizing team members and strategic partners to develop recommendations. Essential Duties and Responsibilities:To successfully perform in this role, the Financial Advisor must execute the essential duties efficiently and accurately. Duties may evolve as needed by management. Key responsibilities include, but are not limited to:Trading and Monitoring Transactions:<ul><li>Execute trades on a discretionary basis through institutional platforms.</li><li>Provide backup trading support as required.</li><li>Initiate money movements based on client requests and trade requirements.</li><li>Maintain clean trading compliance and ensure workflow documentation meets regulatory and compliance standards.</li><li>Execute trades and rebalancing in non-discretionary accounts, including variable annuities and education savings plans.</li></ul>Client Service and Communications:<ul><li>Conduct financial reviews with clients through virtual, phone, or in-person meetings.</li><li>Address client investment and market-related questions while staying aligned with internal investment philosophies and strategies.</li><li>Provide target allocations for externally held retirement plans such as 401(k) and 403(b) accounts.</li><li>Prepare performance reports for annual client review meetings.</li><li>Support and learn methods for creating client financial projections.</li><li>Monitor capital gains/losses and contribute to tax-efficient planning strategies.</li><li>Assist with year-end tax planning activities.</li><li>Stay current on advanced topics such as tax, retirement planning, insurance, and estate planning techniques.</li><li>Implement planning strategies discussed during client review meetings.</li></ul> Operational Support:<ul><li>Suggest new ideas or process improvements to enhance team operations.</li><li>Learn business processes and compliance systems, providing backup support as necessary.</li><li>Update client information, including contact details and life changes, in CRM systems and platforms (e.g., Salesforce, eMoney).</li></ul>Additional Responsibilities:<ul><li>Adhere to company policies as outlined in the Employee Handbook.</li><li>Utilize PCs, the Internet, email, and Microsoft Office applications daily.</li><li>Maintain flexibility in working effectively from both the office location and remote environments.</li></ul>This role provides an opportunity to contribute to client success while growing knowledge in financial planning, taxation, and investment management. Flexibility, teamwork, and attention to detail are key to excelling in this position.

Paralegal Supervisor We are seeking an experienced Paralegal Manager to lead and oversee our paralegal support function across multiple practice areas. This is an excellent opportunity for a candidate with significant people management experience in a law firm setting who is passionate about fostering professional development, driving team performance, and ensuring exceptional support for attorneys and clients.In this role, you will have the unique opportunity to make a meaningful impact by leveraging your leadership, organizational, and relationship-building skills to shape the success of the paralegal team and actively contribute to the firm's operational excellence.Key Responsibilities:<ul><li>Leadership & Oversight: Lead and manage the paralegal support function, including recruiting, hiring, onboarding, training, utilization, and professional development.</li><li>Orientation & Training: Coordinate and participate in the orientation and onboarding of new paralegals, ensuring they receive appropriate training and access to essential resources.</li><li>Employee Relations: Handle performance management, employee relations issues, counseling, and career coaching for paralegals in collaboration with Human Resources.</li><li>Performance Evaluations: Lead and manage the performance evaluation process, including soliciting lawyer feedback, reviewing evaluations, and conducting annual performance reviews with supervisees.</li><li>Engagement with Attorneys: Actively engage with practice groups and individual lawyers to understand their needs and the skills of the paralegals, ensuring high-quality legal work and efficient support is provided.</li><li>Workflow Management: Manage paralegal workflow, capacity, utilization, and assignments to enable timely and efficient attorney support.</li><li>Time Management Approvals: Approve employee PTO requests and timesheets via the Time and Attendance System.</li><li>General Management Duties: Participate in additional projects or provide supplemental support to Practice Group Directors as assigned.</li></ul>

IT Manager We are in search of an IT Manager to join our team located in Bloomington, Minnesota. In this role, you will mainly focus on IT operations, applications, and infrastructure management. Additionally, you will also be responsible for modernizing technology and leading strategic projects such as ERP migration and IT Service Management tools implementation. This role also necessitates the management and mentorship of a small team. Responsibilities: • Lead process, ensuring all IT operations, applications, and infrastructures are thoroughly documented and transitioned.• Conduct a comprehensive assessment of the current IT architecture, identifying areas for improvement and modernization opportunities.• Oversee the modernization of technology, legacy applications, and infrastructure in alignment with business objectives.• Drive the migration of ERP, align new IT Service Management tools, and support strategic projects.• Manage and mentor a small team, fostering a culture of ownership, communication, and collaboration.• Take charge of ongoing IT-related projects and initiatives with a focus on business-centric needs.• Act as an IT representative on the global leadership team, defining needs and prioritizing initiatives.• Manage a network of external vendors and partners, overseeing contracts and performance to extend team capabilities as required.• Oversee the hybrid IT environment, including on-premises infrastructure, cloud resources, and SaaS applications.• Ensure connectivity and alignment between modern and legacy technologies, strategically driving transformation.

Salesforce Application Technical Analyst Do you have a passion for Salesforce and enjoy resolving technical issues? In this role, you will provide top-notch technical support related to Salesforce. The position involves working directly with customers regarding their use of a custom application. Responsibilities:• Provide application support using your Salesforce Administration skills.• Provide exceptional customer support over the phone and through Microsoft Teams.• Collaborate with team members to achieve common goals and support overall team success.• Use your Salesforce experience to resolve technical issues and improve existing models.• Continuously work towards improving the service by offering solutions to prevent recurring service tickets.• Manage time efficiently to meet or exceed service level agreements.• Use your technical acumen and critical thinking skills to resolve complex issues. Interested candidates should submit resumes to sally.lander@roberthalf(com).

Employee Experience Leader We are seeking a Employee Experience Leader who will drive the development and implementation of IT Service Management (ITSM) strategies and lead efforts to deliver exceptional end-user experiences. This hybrid role combines strategic leadership, hands-on involvement in ITSM processes, collaboration with technicians, and responsibility for ensuring the smooth operation of global and onsite help desks, and other IT services. The ideal candidate is motivated by the opportunity to improve the lives of employees through innovative IT service policies, tools, and solutions while fostering a seamless and productive environment. Responsibilities: <ul><li>Develop and implement ITSM policies and tools from scratch, including major incident processes, intake workflows, and lifecycle practices </li><li>Collaborate with onsite and global IT teams to ensure alignment with organizational goals and expectations </li><li>Build and improve ITSM frameworks that enhance IT operations and employee satisfaction.</li><li>Serve as the champion for employee experience by proactively identifying ways to improve IT services to enhance productivity and satisfaction.</li><li>Design user-centric solutions for onsite help desk operations, global help desk coordination, and printing systems while maintaining seamless functionality </li><li>Stay attuned to the pulse of business users by engaging regularly and acting on feedback to refine processes.</li><li>Manage onsite IT technicians and ensure adherence to established ITSM policies, procedures, and best practices.</li><li>Act as the liaison between the internal IT teams and external help desk partners, effectively communicating expectations and ensuring consistent service delivery </li><li>Foster a collaborative environment by building connections across the global IT team.</li><li>Stand up new ITSM policies and tools to address gaps and elevate operational efficiency (Build scalable intake and major incident management processes to meet evolving business needs.</li><li>Strategic PlanningWork closely with IT leadership and external partners to continuously measure and optimize IT systems, tech solutions, and support services</li></ul>

Financial Planning & Analysis Manager We are offering an exciting opportunity for a Financial Planning & Analysis Manager in Eagan, Minnesota. In this role, you will play a critical part in shaping the strategic direction and financial health of our organization. You will be responsible for leading financial planning, analysis, and strategy formation to support our growth objectives and operational efficiency. This role will involve working closely with the executive team to drive business decisions, optimize financial performance, and ensure sustainable growth. Responsibilities: • Lead both long-term and short-term financial planning, which includes budgeting, forecasting, and allocating investment capital, to optimize resource distribution. • Conduct strategic analysis and support business development efforts through detailed market and opportunity analysis, financial projections, and strategic analysis. • Monitor and report on changes in the market, including macroeconomics and peer/competitor trends, to enable proactive decision-making. • Develop a high-performing FP& A functionality, serving as a trusted advisor to the executive team and attracting and developing talent for the organization. • Support due diligence, financial analysis, and strategic analysis of partnerships and opportunities, including business development, joint ventures, financial projections, and go-to-market support. • Lead financial modeling and planning analysis, including monitoring forecasts, conducting analysis, and developing a 5-year financial model. • Support the annual budgeting process across the organization through financial modeling and FP& A support. • Develop and support financial and management reporting, which includes enterprise-wide dashboards and key operating result reporting. • Provide strategic, insightful analysis of industry financial results and competitive positioning.

Medical Front Desk Specialist We are on the search for a contract to hire Medical Front Desk Specialist to join our team in the non-profit industry, situated in Saint Paul, Minnesota. In this role, you'll be the first point of contact for our patients, ensuring smooth administrative processes and providing exceptional customer service. You'll also play a vital role in data management, project coordination, and administrative support. Responsibilities:• Act as the primary contact for our clinical programs, providing information to clients and the public as needed.• Manage clinical staff schedules, including making reminder calls and sending reminder letters.• Handle administrative tasks such as typing memos, managing calendars, scheduling meetings, and preparing program materials.• Facilitate the intake process, including preparing intake packets and coordinating necessary paperwork with the clinical team.• Answer phones and route calls to appropriate program staff, taking clear, detailed messages when necessary.• Greet clients and visitors professionally, directing them as appropriate, and monitor the waiting area to assist clients as needed.• Complete the administrative process for initial referral, intake, scheduling, opening, and closing of clients.• Maintain program databases, ensuring accurate client information and HIPAA data entry, and generate reports from these systems.• Assist with troubleshooting basic PC and printer problems and educate end-users on basic computer and printer usage.• Support the planning and implementation of project activities, including giving feedback on efficiency and process improvements.

Relationship Manager We are in search of a Relationship Manager to join our team in the financial sector, based in Twin Cities. The role involves providing comprehensive client services, with a keen focus on maintaining client relationships and managing investment accounts. Responsibilities:• Uphold and manage client relations effectively and professionally• Provide internal support to the office in various financial planning processes• Offer assistance to team members unprompted, fostering a collaborative work environment• Adhere to all policies, procedures, and compliance requirements within the financial industry• Actively participate in sharing ideas and information on firm roles, responsibilities, and systems• Swiftly resolve issues and admit to mistakes without delay• Maintain a client-centric approach in all tasks, demonstrating an unwavering commitment to customer service• Manage investment accounts and provide financial planning advice to clients• Utilize Microsoft Excel, Word, and Outlook for various tasks and communication• Handle Investments and provide client support. If you are interested in joining a growing firm and further develop your career in financial advisory, please message Douglas Rickart on LinkedIn, call Doug at 612-249-0330 or apply through the link provided.

Client Services Manager Job Posting – Client Services Manager – Wealth Management Industry Our client, a well established Wealth Management firm, in the Twin Cities is seeking a proven Client Services Manager to join their firm. In this position you will be responsible for Compliance, Operational Management, Business Plan development, new employee onboarding, and other location development responsibilities. This position is essentially providing oversite for the firms continued growth. The position requires a series 9/10 or 24 (or the ability to be licensed quickly), 3+ years’ experience in wealth management and a well-rounded background in the industry. Our client offers a compensation package with a base salary $80,000-$110,000 (depending on experience and licensing), excellent benefits and excellent career development opportunities. If you are interested in joining this small family culture firm please contact Douglas Rickart on LinkedIn, call Doug at 612-249-0330 or apply through the link provided.

Human Resources (HR) Manager HR ManagerLocation: Otsego, MN (Fully in-office) Salary: $90,000 - $115,000 per year + comprehensive benefits package Are you an experienced HR leader looking for an opportunity to build and refine HR policies, processes, and strategies in a growing company? A dynamic and mission-driven organization is seeking an HR Manager to take its human resources function to the next level. This role is ideal for someone who thrives in a hands-on environment and is eager to establish best practices that support company growth. Key Responsibilities:<ul><li>HR Leadership & Strategy: Develop and implement HR initiatives that align with business goals and long-term growth. Establish policies, procedures, and best practices to enhance HR operations.</li><li>Talent Acquisition & Retention: Lead recruitment efforts for both full-time and seasonal roles. Partner with hiring managers to improve onboarding, engagement, and retention strategies.</li><li>Compliance & Employment Law: Ensure compliance with multi-state employment laws, government contracts, and prevailing wage requirements. Maintain and update personnel policies in alignment with regulations.</li><li>Payroll & Compensation: Oversee payroll processes in collaboration with the Payroll Administrator. Support compensation planning and ensure competitive pay structures.</li><li>Benefits Administration: Manage employee benefits programs, working closely with brokers to optimize plan offerings and educate employees on available benefits.</li><li>Performance Management & Development: Drive performance review processes, implement professional development initiatives, and align compensation with performance.</li><li>Onboarding & Training: Ensure a seamless onboarding experience for new hires, with all necessary documentation completed before their first day. Work closely with the HR/Safety Specialist on compliance-related training.</li><li>Employee Relations: Serve as the primary HR contact, fostering a positive and supportive work environment while addressing employee concerns proactively.</li><li>HR Systems & Technology: Manage HR systems (iSolved) and support the transition to an ERP system integrating HR and payroll functions.</li></ul>

Office Manager We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly. Responsibilities:<ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol>

Program Manager - ERP Implementation We are seeking a Program Manager for a Workday ERP Implementation project based in Minneapolis, Minnesota. This role involves establishing a Program Management Office (PMO) for ERP, managing the program's scope, schedule, and budget, and ensuring alignment with organizational priorities. The chosen candidate will also be responsible for supervising ERP-related project tasks and ensuring timely and high-quality project deliveries. This is a contract-to-permanent employment opportunity. Responsibilities:• Develop and implement a detailed plan to establish an ERP PMO.• Manage the program's scope, schedule, and budget in line with organizational priorities.• Ensure that the ERP implementation and associated projects align with the company's broader strategies and goals.• Define program objectives, scope, milestones, deliverables, and timelines in collaboration with stakeholders.• Supervise ERP-related project tasks, including configuration, integration, and data migration activities.• Collaborate with cross-functional teams to ensure project deliveries are timely and of high quality.• Develop comprehensive project plans, including schedules, resource allocations, and budget estimates.• Identify potential risks early on and implement proactive mitigation strategies.• Address and resolve project issues promptly, escalating critical concerns if necessary.• Act as the primary point of contact for program-related inquiries and maintain strong relationships with stakeholders.• Manage daily operations of ERP software implementations, ensuring vendor commitments, project milestones, and deliverables meet quality standards and deadlines.• Develop and execute a change management strategy to facilitate smooth user adoption.• Design training programs to support end-user proficiency and readiness.• Document lessons learned and share best practices for future improvement.• Monitor and optimize system performance over time.

Senior Data Analyst Sr. Analyst/Associate – Data Analytics Location: Twin Cities AreaAre you passionate about data analytics and looking for an opportunity to make a tangible impact in investment decision-making processes? A growing and dynamic financial services firm is seeking a Sr. Analyst/Associate in Data Analytics to join their team in the Twin Cities market. This position is part of a high-performing Data Analytics function and focuses on delivering critical analytic solutions that support investment decision-making and enhance competitive strategies.Key Responsibilities:<ul><li>Support the manager with data projects and daily activities.</li><li>Design and optimize recurring data processes with internal teams and stakeholders.</li><li>Create and monitor Power BI reporting on investment data.</li><li>Analyze large data sets and develop complex financial models.</li><li>Build and maintain strong relationships across investment teams and support functions.</li><li>Adapt to ad hoc projects and monitor the status of reporting initiatives.</li></ul>Qualifications:<ul><li>Undergraduate degree in accounting, finance, or a related field.</li><li>3-5 years of experience in direct investing.</li><li>Familiarity with analytical tools such as SQL Server, Python, and notebooks.</li><li>Proficiency in Microsoft Office Suite and data visualization tools such as Power BI.</li><li>Strong problem-solving skills and excellent communication abilities.</li><li>Team-oriented mindset with the ability to manage multiple deadlines and stakeholders in a fast-paced environment.</li></ul>If you’re a data analytics professional ready to elevate your career, this role offers exciting opportunities for growth and collaboration. Take the next step in a fast-paced and dynamic setting!Contact: Douglas Rickart at 612-249-0330 or connect on LinkedIn. Alternatively, click the application link to submit your resume today!

Senior Project Manager We are in the search for an experienced Project Manager/Sr. Consultant to join our team situated. The selected individual will be at the helm of a pivotal project that involves multiple teams and high-level executives. This role will primarily focus on a sales initiative where our mobile application is undergoing an enhancement. It offers a long term contract employment opportunity. Responsibilities: • Spearhead a prominent project and work collaboratively with various teams and executives.• Lead the upgrade of our mobile application as part of a sales initiative.• Leverage your understanding of cloud technology, data, and native mobile applications in project execution.• Employ your expertise in the Salesforce platform to advance our sales initiatives.• Utilize Agile Scrum methodologies for effective project management.• Ensure project goals align with and support the strategic direction of the organization.• Identify and mitigate project risks to ensure successful project delivery.• Collaborate with stakeholders to define project scope, goals, and deliverables.• Monitor project progress, handle any issues that arise, and report updates to stakeholders.• Regularly review and analyze project performance and make necessary adjustments to meet objectives.

Accounting Manager/Supervisor We are seeking an experienced individual to lead accounting processes for global transactions, financial statement preparation across multiple jurisdictions, and ensure compliance with applicable GAAPs. This role involves resolving complex financial reporting issues, driving communication with tax, treasury, and legal teams, and developing best practices for financial data analysis. You will oversee internal and external reporting quality, support strategic planning, and contribute to special projects. This opportunity comes with discretionary bonus, medical, dental/vision, life insurance, short term disability, PTO, and much more! If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken

Manager – Benefits, Compensation & Payroll Job Title: Manager – Benefits, Compensation & Payroll Location: Hybrid – Must Reside in the Twin Cities (Required Weekly In-Office Presence)Salary Range: $75,000 - $93,000 Position SummaryWe are seeking a Manager – Benefits, Compensation & Payroll to oversee and enhance payroll and benefits administration, ensuring accuracy, compliance, and operational efficiency. This role requires a proactive individual with strong analytical skills, vendor management experience, and expertise in multi-state payroll and benefits programs. Please Note: This is a hybrid position. While the role allows for remote work, candidates must reside in the Twin Cities area and be available to work in the office at least once per week. Key Responsibilities Payroll & Compensation Management:<ul><li>Manage the end-to-end payroll process using ADP Workforce Now, ensuring compliance with multi-state tax regulations.</li><li>Conduct audits and reviews to ensure accuracy and compliance.</li><li>Act as the primary liaison with payroll vendors, identifying errors, troubleshooting issues, and guiding solutions tailored to the organization's structure.</li><li>Maintain accurate payroll records, ensuring correct tax deductions and compliance with wage and hour laws.</li><li>Process bi-weekly payroll and collaborate with HR and Finance teams to ensure alignment with organizational needs.</li></ul>Benefits Administration:<ul><li>Manage employee benefits programs, including health, dental, vision, retirement, and leave policies.</li><li>Serve as the main point of contact for benefits vendors and ensure effective resolution of benefits-related inquiries.</li><li>Conduct benefits enrollment, changes, and compliance audits.</li><li>Oversee workers’ compensation, unemployment, and leave of absence programs.</li></ul>HR Operations & Compliance:<ul><li>Maintain compliance with federal, state, and local regulations concerning payroll, benefits, and tax reporting.</li><li>Support onboarding and offboarding processes, ensuring seamless payroll and benefits transitions for new and departing employees.</li><li>Implement process improvements to enhance efficiency in payroll and benefits administration.</li></ul>

Administrative Assistant Supervisor This position will combine hands-on executive support with leadership responsibilities, while navigating multiple projects, priorities, and deadlines. This is a great opportunity for someone who values training and professional development opportunities and an environment where their contributions are recognized! If you’re forward thinking, passionate about anticipating the needs of those you support, and have a natural ability to lead and mentor high-performing teams, we encourage you to apply! Responsibilities:<ul><li>Manage complex calendars, including scheduling and coordinating meetings across multiple time zones.</li><li>Provide meeting support, including preparing agendas, taking minutes, and managing follow-up actions.</li><li>Coordinate domestic and international travel arrangements, including flights, accommodations, and itineraries.</li><li>Supervise and mentor administrative team, providing guidance, training, and performance feedback.</li><li>Serve as a go-to resource, fostering a collaborative and supportive team environment.</li><li>Manage workflow delegation, ensuring efficiency and consistency across the team.</li><li>Ensure consistent administrative processes and standards are followed across the team.</li><li>Handle sensitive and confidential information with the utmost discretion.</li><li>Act as a liaison across departments, effectively communicating with all levels of the organization.</li></ul>

Financial Analyst/Manager A leading organization is seeking a skilled professional to support accounting and reporting functions within their finance group. This role tackles financial challenges such as manufacturing costing, profitability analysis, trend reporting, and variance assessments. Reporting to the Senior Finance Director, responsibilities include oversight of a manufacturing facility, global NRE project analysis, month-end close activities, KPI tracking, and ensuring compliance with US GAAP. You’ll also assist with process improvements, system upgrades, and ad hoc projects. Apply today and make an impact! Benefits offered include medical, dental/vision, life insurance, 401k match, PTO, Accident insurance. If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.

Salesforce Marketing Cloud Developer We are offering a long term contract employment opportunity for a dedicated Salesforce Marketing Cloud Developer in Minneapolis, Minnesota. As part of our team, you will be primarily involved in the development and optimization of Salesforce Marketing Cloud implementations, as well as providing technical advice on the platform's capabilities. Responsibilities:• Provide technical support to Solution Architects and Marketing Automation Managers, advising on the feasibility and effort required for technical components to meet client goals.• Develop custom solutions for Salesforce Marketing Cloud and manage integrations with external systems.• Oversee the creation and editing of complex SQL, AMPScript SSJS, and JSON.• Manage the editing of existing HTML and CSS.• Construct audiences and segments using complex logic across multiple data sets.• Ensure rigorous quality assurance processes are followed in all development activities.• Engage in proactive optimization activities and deploy them accordingly.• Collaborate with Analytics for data access and system analysis.• Maintain regular communication with both internal and external stakeholders, presenting and documenting solutions as required.• Conduct configuration, testing, documentation, implementation, and training on Salesforce Marketing Cloud throughout its implementations.

Commercial Lending Relationship Manager We are offering an opportunity for a Commercial Lending Relationship Manager to join our clients commercial banking team in the Twin Cities. This role is critical in establishing new banking relationships with various entities including corporations, partnerships, and not-for-profit organizations. You will be expected to have comprehensive knowledge of all commercial products and services. This role also involves a significant amount of time spent out of the office, visiting existing clients and developing new business. This position will offer you an existing portfolio of commercial banking clients to kick off your career with the bank. If you are interested in joining this well established locally owned commercial bank please reach out to Douglas Rickart on LinkedIn or call Doug at 612-249-0330. REF 02310-0013079042 Responsibilities:• Develop and maintain relationships with corporations, partnerships, and individuals conducting business• Financial Statement Analysis• Facilitate the personal interaction of the Commercial Banker with the customer/prospect to match the product and service with the customer's identified needs• Maintain a thorough understanding of the business/industry of the customer• Evaluate the amount of risk involved in entering into a relationship with customers• Ensure all loans are administered within legal and regulatory requirements• Actively participate in community organizations that meet our community social responsibility requirements• Monitor customer accounts and take appropriate action when necessary• Resolve customer inquiries efficiently and effectively• Maintain accurate customer credit records.

Accounting ERP Manager We are seeking an Accounting ERP Manager to join our manufacturing team in Plymouth, Minnesota. In this role, you will be entrusted with the task of managing our company's financial reporting package, including related disclosures, while also handling our ERP and consolidation solutions. You will also act as a liaison between the Finance Department and Information Technology staff, vendor resources, and other staff resources that utilize financial systems. Responsibilities: • Oversee the maintenance and management of company general ledgers, preparing departmental, divisional, and consolidated operating and financial statements. • Manage the accounts payable ledger, supervise banking and cashiering activities as needed. • Handle the compilation of consolidated financial statements and related disclosures. • Develop and implement policies and procedures to support the organization's accounting policies. • Interact with outside auditors, participate in occasional auditing projects, and provide information and access to general ledger and other accounting records as required. • Supervise employees by establishing, reviewing, and providing feedback regarding annual performance goals. • Collaborate with corporate and business unit accounting teams to support the financial close process. • Prioritize and monitor the status of special projects continuously. • Research technical accounting guidance and its application to the company. • Maintain the chart of accounts for USGAAP and Japanese GAAP in Oracle. • Lead the Finance Business Systems Analysts for the maintenance, upgrades and other core components of the ERP (Oracle) and other financial system software (Hyperion and SAP), ensuring software modifications and upgrades are successfully tested before implementation to the live environment.

Internal Audit Manager We are on the search for a dedicated Internal Audit Manager to join our team in the service industry based in New Brighton, Minnesota. As an Internal Audit Manager, your primary role will be to oversee and manage internal audits, ensure the accuracy of technical accounting, and contribute to the growth of the team. This role offers an exciting opportunity for those who are proficient in auditing and have a keen eye for detail. Responsibilities: • Oversee the process of annual internal and external audits to ensure compliance and accuracy. • Manage the implementation and maintenance of audit programs. • Contribute to the growth of the team by bringing in new talent and fostering team development. • Utilize Oracle for various auditing processes and maintaining accurate records. • Ensure adherence to SEC/SOX regulations, though not mandatory. • Take charge of technical accounting tasks to ensure accurate financial reporting. • Carry out corporate internal audits to assess the effectiveness of controls, accuracy of financial records, and efficiency of operations. • Utilize your Certified Internal Auditor skills to enhance the audit process. • Handle any arising audit-related issues, addressing them promptly and efficiently. • Participate in strategic decision-making processes with senior management.

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136 results for Help Desk Support Manager in Minneapolis, MN

Technology Doesn't Change the World, People Do.^®