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25 results for It Systems Analyst in Minneapolis, MN

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We are offering a long-term contract employment opportunity for a Data Analyst. As a Data Analyst, you will be pivotal in expanding our data integration across various business units and ecommerce platforms.

Responsibilities:

• Develop and manage API integrations to facilitate data exchange

• Utilize skills in Python to build and refine data processing systems

• Employ Microsoft SQL for database management and data manipulation tasks

• Enhance our data strategy through your expertise in Data Integration

• Participate in the planning and execution of data projects

• Monitor and troubleshoot data systems to ensure optimal performance

• Collaborate with teams to understand data needs and deliver solutions

• Ensure data quality and integrity through regular checks and maintenance

• Proficiency in API Development is a must, as the role involves creating and managing APIs for data transfer.

• Extensive knowledge of Microsoft SQL and Power BI is required

• Strong coding skills in Python are necessary, as the role involves the use of Python for data processing and automation tasks.

• Experience in Data Integration is crucial, as the job requires integrating data from different sources for analysis and reporting.

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25 results for It Systems Analyst in Minneapolis, MN

Data Analyst We are offering a long-term contract employment opportunity for a Data Analyst. As a Data Analyst, you will be pivotal in expanding our data integration across various business units and ecommerce platforms. Responsibilities:• Develop and manage API integrations to facilitate data exchange• Utilize skills in Python to build and refine data processing systems• Employ Microsoft SQL for database management and data manipulation tasks• Enhance our data strategy through your expertise in Data Integration• Participate in the planning and execution of data projects • Monitor and troubleshoot data systems to ensure optimal performance• Collaborate with teams to understand data needs and deliver solutions• Ensure data quality and integrity through regular checks and maintenance

Salesforce Technical Support Analyst Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment. Key Responsibilities:<ul><li>Provide font-line end-user support for 2000+ internal customers Salesforce configuration changes, including new fields, page layouts, and validation rules to meet the needs of the business. </li><li>Salesforce account setup, adding sharing rules and public groups, user admin setup. </li><li>Maintain all aspects of users and license management including user setup/deactivation, roles, profiles, public groups and permissions in a Salesforce</li><li>Troubleshoot customized Salesforce features, such as custom objects, permissions, and workflows within the company's implementation.</li><li>Provide support for Salesforce Service Cloud, addressing issues related to customer service, case management, and automation processes.</li><li>Ensure smooth functionality of tools and platforms integrated with Salesforce, such as Microsoft Teams or ServiceNow.</li><li>Diagnose data integration problems between Salesforce and other systems (e.g., ServiceNow, financial platforms, or custom applications), addressing issues like failed requests, bad response codes, or mismatched data.</li><li>Investigate and optimize automated workflows using API knowledge to reduce repetitive tasks and improve efficiency.</li><li>Utilize debugging tools such as Postman to simulate API calls, diagnose issues, and validate data transactions between systems.</li><li>Provide technical support for custom workflows or apps built on Salesforce that rely on API integrations, resolving errors or misconfigurations impacting functionality.</li></ul> Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.

IT End User Support Analyst II We’re looking for a skilled and customer-focused IT End User Support Analyst II to join our internal tech support team. In this role, you'll be responsible for providing high-level support to employees across various locations, ensuring smooth operation of end-user technology. You’ll handle escalated issues, offer expert troubleshooting, and contribute to both day-to-day operations and ongoing IT initiatives. This is a great opportunity for someone who enjoys a mix of hands-on technical work and direct user support, with a focus on delivering outstanding service in a professional environment. Key Responsibilities:<ul><li>Provide advanced technical support for internal users, both remotely and on-site, across a hybrid work environment.</li><li>Troubleshoot and resolve issues related to laptops, desktops, docking stations, monitors, printers, mobile devices (iOS/Android), and related peripherals.</li><li>Serve as a subject matter expert and escalation point for tier 1 support staff, assisting with more complex technical problems.</li><li>Support software and OS environments, with a strong emphasis on Windows 11, Microsoft 365, macOS, SharePoint, and Teams.</li><li>Perform system configuration, imaging, deployment, and upgrades for Windows and Mac devices using tools such as Microsoft Endpoint Manager, Intune, and Jamf.</li><li>Manage user access and authentication issues using tools like Okta SSO and Active Directory.</li><li>Monitor and respond to incidents through ticketing systems (e.g., Jira Service Management), ensuring timely resolution and thorough documentation.</li><li>Maintain hardware inventory, assist with hardware procurement, and manage RMA processes when necessary.</li><li>Create and update internal knowledge base documentation and provide training to end users.</li><li>Participate in or lead technical project work, including office tech refreshes, software rollouts, and process improvement initiatives.</li><li>Support ITIL-based practices including incident, request, and change management.</li></ul> Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).

Salesforce Technical Analyst As a Salesforce Technical Analyst, you will be a key player in our team, providing technical support to our retail network, leveraging your skills and knowledge to enhance the technologies used. Responsibilities:• Deliver a world-class customer experience, demonstrating professionalism and a customer-focused approach• Collaborate with team members to achieve common goals and provide support to others• Utilize ServiceNow to meet or exceed service level agreements• Employ a continuous improvement mindset, providing solutions to prevent repeat service issues• Manage your time efficiently, focusing on key tasks and priorities• Leverage your technical skills, particularly in Salesforce Administration, to resolve issues and enhance system performance• Use your problem-solving abilities to address technical challenges and improve existing models• Support the processing of customer credit applications and maintain accurate customer credit records• Monitor customer accounts and take appropriate action when necessary.

Business Analyst We are recruiting for a Business Analyst role in the healthcare industry located in Minneapolis, Minnesota. To be considered for this role, you must be able to read traditional Chinese. The Business Analyst will be a critical part of our team, managing the translation and production of member communication materials, collaborating with vendors to ensure quality, and assisting with project management. Responsibilities:• Oversee the translation and reproduction of member communications into multiple languages and formats.• Quality check translated materials to ensure accuracy and consistency.• Collaborate with various vendors to produce high-quality translated materials.• Utilize Microsoft Word and Excel at an intermediate level to manage and track projects.• Apply excellent organizational skills to handle multiple projects simultaneously.• Review and edit translated materials to ensure they meet project specifications.• Leverage strong communication skills to effectively manage projects and interact with team members.• Ensure quick turnaround times for projects while maintaining high standards of quality.• Utilize project management skills to oversee projects from initiation to completion.• Assist in the translation and edition of multiple materials.

Senior Accounting Analyst We are in search of a Senior Accountant/Analyst to join our team in the Financial Services industry, based in the Twin Cities. As the Senior Accounting Analyst, you will play a critical role in supporting our Accounting Department's daily operations, including owning the Month End close, and variance analysis. Responsibilities:• Conduct thorough research and testing of general ledger and management system-related issues, enhancements, and upgrades.• Contribute to month-end and year-end close processes and performing variance analysis.• Prepare and reconcile monthly General Ledger entries.• Generate key reports as required. Including Management reporting • Manage the Accounting system and subsidiary ledgers, ensuring data accuracy.• Manage cash flow from various funding sources• Act as a bridge between the Accounting Department and other internal teams.• Resolve discrepancies and troubleshoot daily activities.

Payroll Tax Analyst Job Title: Remote Payroll Tax Specialist Location: Fully Remote (U.S. Based) Industry: Healthcare (Fortune 500 Company) Employment Type: Full-Time | Contract or Direct HireAbout the Role: A Fortune 500 healthcare leader is looking for an experienced Payroll Tax Specialist to join their payroll operations team. This fully remote role is ideal for professionals with a strong understanding of federal, state, and local payroll tax compliance, filings, and reconciliations in a high-volume environment.We’re looking for someone who’s not just comfortable with complexity—but thrives in it.Key Responsibilities:<ul><li>Ensure accurate and timely processing of federal, state, and local payroll taxes</li><li>Reconcile payroll tax liabilities and filings on a regular basis</li><li>Handle amendments, corrections, and agency notices as needed</li><li>Manage tax setup and compliance across multiple jurisdictions</li><li>Partner with internal payroll and finance teams on audits, reporting, and year-end activities (W-2s, 941s, etc.)</li><li>Monitor changes in tax legislation and ensure systems and processes stay compliant</li></ul>

Loan Accounting and Finance Analyst Accounting/Finance Specialist Location: [Twin Cities Metro Area]Join a dynamic organization at the heart of the Commercial Finance industry! We are seeking an Accounting/Finance Specialist to play a pivotal role in loan management, ensuring timely and accurate disbursements and payments while delivering an exceptional customer experience. This role offers an excellent opportunity to grow your career in a fast-paced, finance-focused environment.Key Responsibilities:<ul><li>Manage General Ledger posting for all loans originated by the organization.</li><li>Process loan disbursements via checks, ACH, and wire transfers.</li><li>Reconcile bank statements and loan transaction activity.</li><li>Apply loan payments accurately in line with company policies.</li><li>Prepare and distribute customer statements and assist with month-end closings and performance reporting.</li><li>Respond to inquiries, resolve discrepancies, and maintain professional communication with customers and internal stakeholders.</li><li>Support ad hoc projects and collaborate across departments to ensure effective loan management processes.</li></ul>Essential Competencies:<ul><li>Detail-oriented with a strong proficiency in accounting and banking principles.</li><li>Comfortable with technology and familiarity with financial software systems.</li><li>Excellent problem-solving and analytical skills in a fast-paced, team-oriented environment.</li><li>Basic understanding of farming operations, federal crop insurance programs, and agricultural commodity markets (preferred).</li></ul>Education and Qualifications:<ul><li>Bachelor’s degree in accounting, finance, agricultural business, or a related field (or equivalent experience).</li><li>4+ years of experience in accounting and/or finance.</li><li>commercial lending experience strongly preferred.</li></ul>If you’re passionate about finance, accounting, and making a difference in lending operations, we’d love to hear from you!Contact: Douglas Rickart at 612-249-0330 or connect on LinkedIn. Alternatively, click the application link to submit your resume today!

Technical Analyst II, Digital We are offering a contract to permanent employment opportunity for a Technical Analyst II, Digital in Minnetonka, Minnesota. Working in this role, you will support the Digital Product Owner in providing exceptional experiences for our members. This role will involve re-platforming our member portal and strengthening the core functionalities that enable members to interact effectively with their health plans. Responsibilities: • Collaborate with the Digital Product Owner to gather, document, and analyze technical requirements for the member portal and mobile app re-platforming initiative. • Work with engineering teams to convert business requirements into technical specifications, user stories, and acceptance criteria. • Identify gaps and opportunities in the current platform architecture to enhance scalability, security, and performance. • Play an active role in re-platforming the portal by evaluating and documenting current processes, recommending enhancements, and supporting implementation efforts. • Ensure core functionalities such as benefit access, claims viewing, and payments are optimized and seamlessly integrated into the new platform. • Act as a bridge between product, design, engineering, and business stakeholders to ensure alignment on technical solutions and deliverables. • Collaborate with developers to assess the technical feasibility of proposed features and functionalities. • Assist in testing, validating, and troubleshooting the features to ensure successful deployment. • Identify technical dependencies and limitations, ensuring they are addressed early in the planning and development process to mitigate risks and ensure smooth delivery. • Support quality assurance processes by defining test cases, reviewing deliverables, and ensuring features meet functional and technical requirements. • Contribute to the development of technical documentation, including process flows, use cases, and integration guides. • Maintain clear, concise, and up-to-date documentation for technical solutions, workflows, and processes. • Contribute to initiatives that enhance personalized care experiences by leveraging data and analytics to create meaningful interactions within the portal and app.

IT Business Analyst IT Business Analyst Contract Responsibilities:• Coordinate with vendors to deliver software solutions that align with business obligations and goals.• Document business process in conjunction with technical solutions processes.• Display soft skills when interacting with customers, vendors, and co-workers.• Take the lead in small group discussions, displaying comfort and confidence.• Show an advanced understanding of the Windows Operating System.• Handle installation, configuration, maintenance, and troubleshooting of workstation operating systems and related software to ensure a smooth user experience.• Troubleshoot basic network infrastructure issues, utilizing knowledge of protocols like TCP/IP, DNS, and DHCP, as well as hardware like routers and switches.• Manage print-related issues, ensuring printer accessibility, managing print queues, and potentially configuring new printers.• Take part in the design, development, and implementation of software and hardware solutions, systems, or products.• Demonstrate basic knowledge of systems programming and associated activities.• Utilize PowerShell scripts and Windows batches.• Import data for use in report software, spreadsheets, graphs, and flow charts.• Operate and analyze data.• Envision system needs based on business user interactions.• Understand the organization's goals and objectives and the impact of technology solutions on the organization.

Salesforce Application Technical Analyst Do you have a passion for Salesforce and enjoy resolving technical issues? In this role, you will provide top-notch technical support related to Salesforce. The position involves working directly with customers regarding their use of a custom application. Responsibilities:• Provide application support using your Salesforce Administration skills.• Provide exceptional customer support over the phone and through Microsoft Teams.• Collaborate with team members to achieve common goals and support overall team success.• Use your Salesforce experience to resolve technical issues and improve existing models.• Continuously work towards improving the service by offering solutions to prevent recurring service tickets.• Manage time efficiently to meet or exceed service level agreements.• Use your technical acumen and critical thinking skills to resolve complex issues. Interested candidates should submit resumes to sally.lander@roberthalf(com).

Salesforce Technical Analyst The Salesforce Technical Analyst will be a crucial component of our team, providing technical support and solutions. This role involves a high level of interaction with clients, both over the phone and via Microsoft Teams, as well as the use of ServiceNow. Responsibilities: • Utilize technical acumen and critical thinking to resolve issues and support the retail network with their technological needs• Deliver a world-class customer experience, maintaining professionalism and a focus on customer satisfaction• Collaborate effectively with team members, prioritizing group success and aiding in their learning• Strive for continuous improvement by offering solutions to prevent repeated service tickets and demonstrating a curiosity and creativity for improving existing models• Manage time efficiently, ensuring service level agreements are met or exceeded• Maintain at least one year of Salesforce experience, utilizing Salesforce Administration and Application Support skills to solve problems and support clients.• Leverage your Salesforce Admin certification and Salesforce Service Cloud certification to enhance service delivery.

Sr. Financial Analyst We're looking for a motivated Senior Financial Analyst on behalf of one of our longstanding clients in the West Metro. Duties include supporting monthly closing processes, reporting, annual/quarterly forecasting, preparing financial reports, analyzing variances, assisting in planning processes and maintaining planning models. Also expected is involvement in process improvement projects and providing financial support to international operations. Knowledge of Power BI is highly preferred. Apply now if you're ready for a dynamic role. This opportunity comes with a 10% discretionary bonus, as well competitive benefits including medical, dental, vision, FSA, Parental leave, life insurance, and short-term disability. If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.

Project Manager - Systems We are in search of a Project Manager with Oracle and Finance experience to join our team in Minneapolis, Minnesota. This role will be pivotal in managing the transition of our client's system from Oracle EBS to Oracle Fusion. The selected candidate will also play a crucial role in cross-functional coordination as the organization undergoes a complete system modernization. This opportunity offers a contract to permanent employment. Responsibilities: • Oversee the transition process from Oracle EBS to Oracle Fusion• Manage relationships with vendors to ensure smooth collaboration between the client, assessment partner, and the agency handling the upgrade• Use your background in architecture and project management to drive the success of the transition• Coordinate cross-functionally as the company undergoes a complete system modernization• Make use of your background in Financials/Accounting to contribute to the project's success• Leverage skills in ERP - Enterprise Resource Planning, IBM, About Time, Agile Scrum, Budget Processes, Communication, Oracle Fusion, Oracle Fusion Financials, Oracle Fusion HCM, Architecture Design, Architecture framework, and Architecture Governance to effectively perform tasks and responsibilities.

Sr. Financial Analyst We are recruiting a Sr. Financial Analyst to become part of our manufacturing team based in BAYPORT, Minnesota, United States. The Sr. Financial Analyst will play a critical role in supporting the financial planning, investment analysis, and process improvements of our Information Technology function. This role is an excellent opportunity to apply your financial expertise to optimize our technology investments and ensure they align with our overall financial objectives. Responsibilities: • Lead the financial planning and analysis for our IT department, aligning them with our corporate objectives. • Collaborate with the IT and finance teams to improve financial processes, enhancing accuracy and reducing cycle times. • Develop and monitor key performance indicators to assess the financial performance of IT initiatives and projects. • Prepare and present detailed financial reports to senior management, providing insights and recommendations based on data analysis. • Work closely with the business to perform financial analyses of proposed IT tools and technology stack investments, evaluating their potential return on investment and strategic fit. • Identify and implement strategies to optimize costs within IT operations without compromising service quality. • Process customer credit applications accurately and efficiently. • Maintain accurate customer credit records. • Monitor customer accounts and take appropriate action based on the account status. • Utilize various tools and techniques such as Business systems, Confluence, CRM, Crystal Reports, Data Mining Techniques, About Time, Accounting Functions, Auditing, Budget Processes, and Capital Management to perform your duties effectively.

Billing Analyst We are offering an exciting opportunity for a Billing Analyst in Plymouth, Minnesota. As a Billing Analyst, you will be involved in a variety of tasks, including processing credit applications, maintaining customer records, and managing customer inquiries. You will also be tasked with monitoring customer accounts and taking the necessary action when required. Responsibilities • Efficiently handle customer credit applications • Keep customer credit records up-to-date and accurate • Resolve customer inquiries in a timely and detail oriented manner • Monitor and manage customer accounts to ensure they remain in good standing • Utilize accounting software systems effectively for various billing functions • Generate and distribute billing statements using billing software • Handle accounts receivable and ensure all payments are processed accurately • Use Microsoft Dynamics 365 Business Central for various accounting functions • Operate Aderant and ADP - Financial Services for financial tracking and reporting • Implement the 'About Time' system for time management and billing purposes.

Sr. Financial Analyst We are on the lookout for a meticulous Sr. Financial Analyst to join our team in the manufacturing industry, based in Saint Paul, Minnesota. As a Sr. Financial Analyst, your duties will involve providing comprehensive financial reports, working closely with finance and business management and supporting the organization's growth through various analyses and projects. Responsibilities: • Delivering analytical support by developing and maintaining Key Performance Indicator (KPI) reporting. • Conducting financial analysis to identify trends, risks, and opportunities that influence company performance. • Collaborating with cross-functional teams to evaluate the financial impact of business initiatives. • Assisting in the preparation of presentations for senior management and stakeholders. • Creating financial models to project the financial implications of capital projects, including ROI and cash flow impacts. • Supporting the development of the annual budget and long-term financial plans. • Analyzing cost structures and recommending cost-saving measures to enhance profitability. • Preparing and presenting monthly, quarterly, and annual financial reports for management and stakeholders. • Monitoring performance and identifying areas for improvement by developing KPIs for vital department metrics. • Participating in ad hoc financial analysis and projects as required.

ERP Analyst We are seeking an ERP Analyst to join our team. In this role, you will have the opportunity to collaborate with various team members to design and implement effective business solutions. Responsibilities:• Collaborate with a diverse team, including end-users, stakeholders, and subject matter experts, to gather requirements and perform process analysis • Work closely with the development team to transform these requirements into viable business solutions• Conduct testing and validation of any changes to the Dynamics AX setup, configuration, and integration as per business requirements• Provide ongoing support to Dynamics ERP users, troubleshoot issues, and enable end-users to efficiently perform their daily tasks• Monitor, maintain, and support automated Dynamics ERP business processes to ensure smooth operation of critical business functions• Assist in maintaining and updating Dynamics ERP data• Develop comprehensive training documentation and provide training to end users• Support new implementations of Dynamics AX D365 and manage tasks associated with support, implementation, and enhancements• Handle incoming requests and support needs from ERP end users, including intake and triage.

Financial Analyst Responsibilities 1. Financial Modeling & Forecasting o Build and maintain financial models for individual business units and overall company performance. o Drive budgeting and forecasting processes in alignment with strategic goals. o Generate financial projections covering cash flow, profitability, and key performance indicators (KPIs). 2. Compliance & Documentation o Create and maintain bank compliance documentation while ensuring adherence to regulations and internal policies. o Support financial compliance requirements across internal and external stakeholder relationships. 3. Cash Flow Management o Create weekly and monthly cash projections to identify trends, gaps, and opportunities. o Track cash positions, working capital and liquidity to guide strategic decisions and maintain operational stability. 4. Investor Relations & Presentation Materials o Craft investor presentations highlighting financial performance, key metrics, and strategic initiatives. o Ensure investor materials are accurate, clear, and consistent with public company regulations. 5. Board & Executive Reporting o Create board meeting materials with actionable insights and analysis. o Draft executive reports that clearly communicate financial performance and business insights. 6. Collaboration with Subsidiaries & Cross-Functional Teams o Work with subsidiary financial teams to gather, analyze, and unite financial data. o Support all departments with consistent, accurate financial analysis and reporting. 7. Ad Hoc Analysis & Decision Support o Conduct targeted financial analysis to support strategic decisions and optimization efforts. o Present data-driven recommendations to executive management and key stakeholders.

Financial Analyst II We are offering an exciting opportunity in the Manufacturing industry in Minneapolis, Minnesota. The Financial Analyst role involves collaborating with teams to drive operational and financial improvements, leveraging analytical tools and techniques to support strategic initiatives, and offering recommendations to Senior Leadership based on thorough financial analysis. Responsibilities:• Facilitate profit enhancement at plants necessitating additional financial and operational reinforcement.• Utilize systems, reports, and data to construct analytical models and pinpoint business drivers.• Perform in-depth analysis and reporting to assist in optimizing our margin/cost structure across business units.• Aid business and business unit teams in strategizing and performing crucial analysis.• Enhance and apply business intelligence and planning tools for business improvement.• Develop and present recommendations on significant business issues.• Analyze and comprehend the impact of various process components on one another, drawing accurate conclusions by interpreting data correlations.• Display financial acumen by understanding the financial framework and utilizing financial processes and metrics to enhance efficiency and effectiveness.• Interpret and utilize financial data to make informed business decisions, understanding the impact of income and expenditure adjustments on individual projects and the organization overall.• Demonstrate a thorough understanding of financial statements and the relationships between income statements, balance sheets, and cash flow statements

Financial Analyst/Manager A leading organization is seeking a skilled professional to support accounting and reporting functions within their finance group. This role tackles financial challenges such as manufacturing costing, profitability analysis, trend reporting, and variance assessments. Reporting to the Senior Finance Director, responsibilities include oversight of a manufacturing facility, global NRE project analysis, month-end close activities, KPI tracking, and ensuring compliance with US GAAP. You’ll also assist with process improvements, system upgrades, and ad hoc projects. Apply today and make an impact! Benefits offered include medical, dental/vision, life insurance, 401k match, PTO, Accident insurance. If interested or you would like to have a private conversation about this opportunity, please reach out on LinkedIn @ Jordan Docken.

Oracle Fusion Project Manager We are offering a permanent employment opportunity for a Project Manager/Sr. Consultant in the Non-Profit industry, based in Minneapolis, Minnesota. This role focuses on managing the transition from Oracle EBS to Oracle Fusion, ensuring seamless collaboration between various partners and a third-party agency. The role also involves cross-functional coordination, requiring a strong understanding of architecture and project management. Responsibilities: • Oversee the client's transition from Oracle EBS to Oracle Fusion • Manage relationships between the client, an assessment partner, and a third-party agency • Deal with highly customized Oracle Finance and HCM environments • Drive project success using strong project management skills • Coordinate cross-functionally as part of system modernization efforts • Leverage a background in Financials/Accounting for effective project management • Utilize skills in Atlassian Jira, Cloud Technologies, ERP - Enterprise Resource Planning, About Time, AB Testing, Agile Scrum, Budget Processes, and Change Management.

Bus Dvlp Ana/25/SLS201 We are offering a long term contract employment opportunity for Business Analyst in the healthcare industry. Based in Minneapolis, Minnesota, this role is fully remote and operates on a 9-5 CST schedule. As a Bus Dvlp Ana/25/SLS201, your focus will be on managing and resolving complex Medicare Part D Pharmacy member inquiries. You will play a crucial role in maintaining the integrity of the Medicare Part D plan administration. Responsibilities:• Act as a dedicated resource for managing first level responses and resolving escalated pharmacy issues related to multiple complex Medicare Part D plans• Leverage your understanding of the Medicare Part D business model, CMS guidance, and the Pharmacy Benefit Manager claim adjudication system to translate concepts into practice• Investigate and resolve enrollment, billing, claim, and customer service issues as identified, effectively communicating the resolution to both internal and external clients• Utilize your knowledge of Medicare Part D and claims processing to identify unique issues and areas of concern, determining appropriate courses of action and providing direction to the PBM• Participate in readiness activities related to the preparation for new benefit plan years, familiarizing yourself with all custom plan nuances and rules to support all issues and inquiries for the new plan year• Partner with Product and Clinical teams to resolve any inquiries related to the Medicare Part D plan, including Mail Order Pharmacy• Demonstrate self-management skills, identifying, prioritizing, and organizing your own work to meet deadlines and expectations

Program Manager - ERP Implementation We are seeking a Program Manager for a Workday ERP Implementation project based in Minneapolis, Minnesota. This role involves establishing a Program Management Office (PMO) for ERP, managing the program's scope, schedule, and budget, and ensuring alignment with organizational priorities. The chosen candidate will also be responsible for supervising ERP-related project tasks and ensuring timely and high-quality project deliveries. This is a contract-to-permanent employment opportunity. Responsibilities:• Develop and implement a detailed plan to establish an ERP PMO.• Manage the program's scope, schedule, and budget in line with organizational priorities.• Ensure that the ERP implementation and associated projects align with the company's broader strategies and goals.• Define program objectives, scope, milestones, deliverables, and timelines in collaboration with stakeholders.• Supervise ERP-related project tasks, including configuration, integration, and data migration activities.• Collaborate with cross-functional teams to ensure project deliveries are timely and of high quality.• Develop comprehensive project plans, including schedules, resource allocations, and budget estimates.• Identify potential risks early on and implement proactive mitigation strategies.• Address and resolve project issues promptly, escalating critical concerns if necessary.• Act as the primary point of contact for program-related inquiries and maintain strong relationships with stakeholders.• Manage daily operations of ERP software implementations, ensuring vendor commitments, project milestones, and deliverables meet quality standards and deadlines.• Develop and execute a change management strategy to facilitate smooth user adoption.• Design training programs to support end-user proficiency and readiness.• Document lessons learned and share best practices for future improvement.• Monitor and optimize system performance over time.

Scrum Master We are in search of a Scrum Master to join our team in Minneapolis, Minnesota. Responsibilities• Drive Agile principles across the team, utilizing tools such as Agile Scrum and Atlassian Jira.• Act as an Agile Coach, adhering to best practices and fostering collaboration.• Lead the product team as the Scrum Master, focusing on successful delivery of weekly and monthly sprints.• Manage enhancements and oversee the product workload to ensure quality and efficiency.• Regularly monitor bug tracking and apply cloud technologies and Epic Software for effective solutions.• Participate in AB Testing, and utilize Burndown techniques for project management.

Technology Doesn't Change the World, People Do.®

25 results for It Systems Analyst in Minneapolis, MN

Technology Doesn't Change the World, People Do.^®